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13 Service & support
ADS-TEC and its partner companies provide you with comprehensive maintenance and support services,
ensuring quick and competent assistance should you have any questions or queries with regard to ADS-
TEC products and equipment.
13.1 ADS-TEC support
The ADS-TEC support team is available for inquiries from direct customers between
8:30am and 5:00pm, Monday to Friday. The support team can be reached via phone or e-mail:
Phone: +49 7022 2522-203
Email:
support-est@ads-tec-energy.com
Alternatively, you can contact us by completing a support form on our website www.adstec-energy.com.
Our Support team will then get in touch with you as soon as possible.
13.2 Company address
ads-tec Energy GmbH
Heinrich-Hertz-Str.1
72622 Nürtingen
Germany
Phone: +49 7022 2522-201
Email:
energy-storage@ads-tec-energy.com
Home:
www.adstec-energy.com
13.3 Replacement parts
If you need to order replacement and wear parts for the system or you require detailed advice in this
regard, contact the manufacturer. Have the serial number available.
Page 70 of 72
GSS0608
Service & support
Version: 1.3
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