Agilent Technologies ESA-E Series User Manual page 41

3. If the problem is a software problem, you have two options:
a. Reinstall the firmware and/or the measurement personality.
b. Return the analyzer to Agilent Technologies for repair. If the analyzer is
still under warranty or is covered by an Agilent Technologies maintenance
contract, it will be repaired under the terms of the warranty or plan (the
warranty is at the front of this manual).
If the analyzer is no longer under warranty or is not covered by an Agilent
Technologies maintenance plan, Agilent Technologies will notify you of
the cost of the repair after examining the instrument. See
Agilent Technologies"
Chapter 4
for more information.
If You Have a Problem
What to do Next
"Contacting
35