Diagnostics and troubleshooting
Diagnosis
Short text
no.
201
Flow Computer 2 DUT
Density Transmitter
Fail
202
Flow Computer 2 DUT
Pressure Transmitter
Fail
203
Flow Computer 2 DUT
Temperature
Transmitter Fail
204
Flow Computer 2
FLASH Fail
205
Flow Computer 2
FRAM Fail
206
Flow Computer 2 I/O
Comms Fail
207
Flow Computer 2 MM
Pressure Transmitter
Fail
208
Flow Computer 2 MM
Temperature
Transmitter Fail
209
Flow Computer 2
Invalid Hardware
Version
210
Flow Computer 2
System Restart
211
Flow Computer 2 MM
Comms Fail
212
Flow Computer 2 RAM
Fail
213
Flow Computer 2 RTC
Error
214
Flow Computer 2 SD
Card Error
215
Flow Computer 2 Task
Fail
216
Flow Computer 2 Units
Mismatch Error
217
Flow Computer 2 Flow
Rate/Total Discrepancy
Error
250
Flow Computer 2 DUT
Density High
251
Flow Computer 2 DUT
Density Low
252
Flow Computer 2 DUT
Pressure High
253
Flow Computer 2 DUT
Pressure Low
254
Flow Computer 2 DUT
Temperature High
50
Diagnosti
Possible cause
c
behavior
No signal received at analog input of DUT
density sensor.
No signal received at analog input of DUT
pressure sensor.
No signal received at analog input of DUT
temperature sensor.
An internal flow computer error has occurred.
An internal flow computer error has occurred.
An internal flow computer error has occurred.
No signal received at analog input of MM
pressure sensor.
No signal received at analog input of MM
temperature sensor.
The MM application was installed on an
incompatible flow computer.
The flow computer has been restarted.
Modbus RTU communication between flow
computer and Promass MM has failed.
An internal flow computer error has occurred.
An internal flow computer error has occurred.
An internal flow computer error has occurred.
An internal flow computer error has occurred.
Settings selected for units are not plausible.
The pulse input signal of the MM does not
match the Modbus mass rate signal.
Upper DUT density limit has been exceeded.
Lower DUT density limit has been exceeded.
Upper DUT pressure limit has been exceeded.
Lower DUT pressure limit has been exceeded.
Upper DUT temperature limit has been
exceeded.
Master Meter System
Remedy
Check wiring of 4 to 20-mA signal at analog
input.
Check sensor.
Check wiring of 4 to 20-mA signal at analog
input.
Check sensor.
Check wiring of 4 to 20-mA signal at analog
input.
Check sensor.
Restart flow computer.
If error persists, contact Endress+Hauser.
Restart flow computer.
If error persists, contact Endress+Hauser.
Restart flow computer.
If error persists, contact Endress+Hauser.
Check wiring of 4 to 20-mA signal at analog
input.
Check sensor.
Check wiring of 4 to 20-mA signal at analog
input.
Check sensor.
Install application on a 3rd generation or newer
flow computer.
This is normal behavior following an intended
restart.
In any other case, contact Endress+Hauser.
Check wiring of Modbus RTU (RS-485) cables.
Ensure that Promass is switched on. Check
Modbus RTU communication settings.
Restart flow computer.
If error persists, contact Endress+Hauser.
Restart flow computer.
If error persists, contact Endress+Hauser.
Restart flow computer.
If error persists, contact Endress+Hauser.
Restart flow computer.
If error persists, contact Endress+Hauser.
Check settings for units.
Check pulse input of MM and Modbus RTU
communication. Check settings for flow
discrepancy.
Check process conditions.
Check settings for alarm limits.
Check process conditions.
Check settings for alarm limits.
Check process conditions.
Check settings for alarm limits.
Check process conditions.
Check settings for alarm limits.
Check process conditions.
Check settings for alarm limits.
Endress+Hauser
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