Symptom
The color
has a poor
reproduc-
tion or has
poor color
density.
If the problem is not resolved, even after all of the above have been
performed, contact Technical Support with the error information. See the
Service & Support Guide for a list of sources of service and support for many
areas of the world. For the most up-to-date information globally, check
www.konicaminolta.net/printer/.
Solving Problems—Printing Quality
Cause
One or more of the
print units are
defective.
The Auto-Image
Density Control
(AIDC) detection
sensor is dirty.
AIDC is disabled.
Solution
Remove the print unit(s) and check for
damage. If damaged, replace it (them).
Open the front door, and then press
the AIDC sensor lever a few times.
Check to see if AIDC Enabled is listed
on the start page.
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