Konica Minolta Magicolor 7300 User Manual page 201

Symptom
Data was
sent to the
printer, but it
doesn't print.
Printing
takes too
much time.
Printer
resets or
turns off
frequently.
Characters
print
incorrectly.
Solving Problems
Cause
An error message is
displayed in the
message window.
Media was not fed
into the manual feed
tray before the
timeout.
The printer is set to a
slower printing mode
(Thick Stock or
Transparency media
types).
The printer is set to
energy-saving mode.
The job is very
complex.
The printer memory is
insufficient.
The driver is set for
transparency, but the
printer detects plain
paper in the media
tray.
The power cord is not
properly connected to
the AC outlet.
A system error
occurred.
The fonts are set
incorrectly in your
printer driver.
Solution
Handle according to the message
displayed.
You can change the number of minutes
(2–5) for the job timeout from the
control panel.
Insert the media within the time
allotted.
It takes more time to print with special
media types, such as transparencies.
When using regular paper, make sure
that the media type is set to Plain
Paper in the printer driver.
It takes time for printing to start in
energy-saving mode. If you do not want
to use this mode, disable it from the
Sys Default/Energy Saver menu.
Wait. No action needed.
Add more memory. See "Dual In-Line
Memory Module (DIMM)," on page 131.
If Transparency is selected, and the
printer detects plain paper, the printer
will print a blurred image on the paper,
then request Transparency on the
operator control panel.
Turn off the unit, confirm that the power
cord is properly connected to the AC
outlet, and turn the unit back on.
Contact Technical Support with the
error information. See the Service &
Support Guide for a list of sources of
service and support for many areas of
the world. For the most up-to-date
information globally, check
www.konicaminolta.net/printer/.
Check your printer driver to make sure
you are using the correct fonts (such as
True Type fonts).
193