FLIR M44168 Instruction Manual
  1. Manuals
  2. Brands
  3. FLIR Manuals
  4. DVR
  5. M44168
  6. Instruction manual

FLIR M44168 Instruction Manual

Hide thumbs
Table of Contents

Advertisement

Quick Links

Download this manual
Instruction Manual
M4400 SERIES

Advertisement

Table of Contents
loading
Need help?

Need help?

Do you have a question about the M44168 and is the answer not in the manual?

Questions and answers

Related Manuals for FLIR M44168

Summary of Contents for FLIR M44168

  • Page 1 Instruction Manual M4400 SERIES...
  • Page 2 Thank you for purchasing this product. FLIR is committed to providing our customers with a high quality, reliable security solution. This manual refers to the following models: M4400 Series: M4416 (16–channel) For the latest online manual, downloads and product updates, and to learn about our complete line of accessory products, please visit our website at: www.flirsecurity.com/pro...

  • Page 3: Table Of Contents

    Step 7: Verify Camera Image ............11 Step 8: Set the Time ..............11 Default System Password & Port Numbers ........11 6.9.1 FLIR Cloud™ ..............11 6.10 Quick Access to System Information ..........12 About MPX..................13 What types of cabling and run lengths does MPX work with? ....13 Mouse Control ..................
  • Page 4 Table of contents Backup..................... 28 14.1 Formatting the USB Thumb Drive ..........28 14.2 Backing up Video..............29 14.3 Using Video Clip Backup ............29 14.4 Viewing Backup Files..............30 14.4.1 Viewing Backup Files on PC ..........30 14.4.2 Viewing Backup Files on Mac ........... 33 Managing Passwords and User Accounts..........
  • Page 5 Step 2 of 3: Obtain the system’s Device ID........75 17.4 Step 3 of 3: Connect to the System Over the Internet ......75 Using FLIR Cloud™ Client for PC or Mac ..........79 18.1 Home Page ................79 18.2 Live View ................
  • Page 6 Table of contents 19.1.1 Prerequisites ............... 105 19.1.2 Connecting to your System on iPhone....... 105 19.1.3 Live View Interface ............106 19.1.4 Controlling PTZ Cameras..........107 19.1.5 Viewing Snapshots and Videos with Local Files ....108 19.1.6 Using Playback Mode on iPhone ........109 19.1.7 Enabling Push Notifications ..........
  • Page 7 Table of contents 20.2.3 Step 3 of 4: Enable DDNS on the System ......151 20.2.4 Step 4 of 4: Connect to the System’s DDNS Address ... 152 RTSP Streaming (Advanced)............. 156 Connecting a PTZ Camera (M4400 Series).......... 158 22.1 Controlling a PTZ Camera (Local DVR)........

  • Page 9: Important Safeguards

    Important Safeguards In addition to the careful attention devoted to quality standards in the manufacturing proc- ess of your product, safety is a major factor in the design of every instrument. However, safety is your responsibility too. This sheet lists important information that will help to en- sure your enjoyment and proper use of the product and accessory equipment.
  • Page 10 Important Safeguards 5. Power Sources - This product should be operated only from the type of power source indicated on the marking label. If you are not sure of the type of power supplied to your location, consult your video dealer or local power company. For products intended to operate from battery power, or other sources, refer to the operating instructions.

  • Page 11: Service

    Important Safeguards 17. Camera Installation - Cameras are not intended for submersion in water. Not all cam- eras can be installed outdoors. Check your camera environmental rating to confirm if they can be installed outdoors. When installing cameras outdoors, installation in a sheltered area is required.

  • Page 12: M4400 Series Features

    • Zero video latency • Cabling up to 2300 ft. (700m) • Duplex transmission for camera control (PTZ, focus, alarm trigger) • FLIR DDNS service option • H.264 video compression • HDMI/VGA/BNC simultaneous video output • Supports audio transmission, 4 Audio In / 1 Out •...

  • Page 13: Getting Started (M4400 Series)

    Getting Started (M4400 Series) The system comes with the following components: Remote control DVR (Digital Video Recorder) Power Cable (may not be exactly as shown) Quick start guides USB mouse Ethernet cable Rack Mount Bracket and screws Hard drive size, number of channels, and camera configuration may vary by model. Please refer to your package for specific details.

  • Page 14: Series Front Panel (M4400 Series)

    Series Front Panel (M4400 Series) 4.1 M4400 Series Front Panel 1. USB Port: Connect a USB mouse (included) or connect a USB flash drive (not in- cluded) for data backup or firmware upgrades. 2. Miscellaneous Controls: • FN: Performs special functions in some menus. •...
  • Page 15 Series Front Panel (M4400 Series) 4. Arrow Buttons and Dial: • Arrow Buttons: Press to move cursor in menus. In live view, press up to change split screen layout; press left / right to select channels when single-channel mode is selected.

  • Page 16: Rear Panel (M4400 Series)

    13. RS232: Serial connection for PTZ keyboard (not included). An RJ45 to RS232 adapter (not included) is required. 14. Video input: Connect FLIR MPX or analog cameras. #LX400057; r. 1.0/24460/24461; en-US...

  • Page 17: Basic Setup (M4400 Series)

    Basic Setup (M4400 Series) 6.1 Step 1: Connect the BNC Cameras • Connect FLIR MPX or analog cameras to the Video Input ports on the rear panel of the DVR. Push and twist the BNC connector clockwise to secure it to the BNC port.

  • Page 18: Step 4: Connect The Monitor

    Basic Setup (M4400 Series) 6.4 Step 4: Connect the Monitor • Connect the included HDMI cable from the HDMI port to the TV or monitor (recommended). • Connect a VGA cable (not included) from the VGA port to the monitor. 1.

  • Page 19: Step 7: Verify Camera Image

    • Port 35000 (Client port) 6.9.1 FLIR Cloud™ This system features the exclusive FLIR Cloud™. This is a cloud service that allows you to connect to your system over the Internet via a secure handshake with our servers. This means you can easily connect to your system without requiring any network configuration.

  • Page 20: Quick Access To System Information

    Basic Setup (M4400 Series) 6.10 Quick Access to System Information To quickly open a window that displays vital system information: • Right-click to open the Quick Menu and click Info. Enter the system user name (default: admin) and password (default: 000000). •...

  • Page 21: About Mpx

    About MPX FLIR MPX™ is a revolutionary video surveillance format powered by HD-CVI technology. MPX delivers megapixel picture quality over coax, meaning you can upgrade your existing analog systems to HD resolution (1MP & 2.1MP) over a single coax cable (RG59 & RG6 compatible).

  • Page 22: Mouse Control

    Mouse Control The mouse is the primary control device for the system. To connect a USB mouse: • Connect a USB mouse to the USB port on the front or rear panel. 1. Left-button: • In live view, click to open the Navigation Bar. Right-click to close the navigation bar. •...

  • Page 23: Remote Control

    Remote Control 1. Power: Press and hold to power off the system. Press to power on. 2. Playback controls: • Pause/Play: In live view, press to enter playback mode. Press to play/pause playback. • Reverse: Press to reverse playback/pause playback. •...

  • Page 24: Setting The Remote Control Address

    Remote Control 9.1 Setting the Remote Control Address If you have more than one system, you can set up your remote control to pair with a specif- ic system. To set the remote control address: 1. Right-click and click Main Menu. Enter the system user name (default: admin) and password (default: 000000).

  • Page 25: Using The System

    Using the System Use the system’s graphical on-screen display to navigate menus and configure options and settings. 10.1 On-Screen Display The system shows the following for all display views: 1. Display area: • Double-click on a channel to view in full-screen; double-click again to return to split screen.

  • Page 26: Using The Quick Menu

    Using the System 10.2 Using the Quick Menu The Quick menu gives you access to the system’s key functions. To access the Quick Menu, right-click the screen during live view. The Quick Menu has the following options: • View: Select a camera in full-screen or select a multi-channel display. •...

  • Page 27: Using The Navigation Bar

    Using the System 2. Adjust the following color settings: • Saturation • Brightness • Contrast • Chroma (Tint) • Sharpness 3. Click OK to save changes. 10.4 Using the Navigation Bar The Navigation Bar gives quick access to certain functions and menus. To open the Navigation bar: •...

  • Page 28: Using The Camera Toolbar

    Using the System 10.5 Using the Camera Toolbar The Camera Toolbar is used to perform actions on a specific channel. To access the Camera Toolbar: • Move the mouse to the top of the channel display. The Camera Toolbar has the follow- ing options: 1.

  • Page 29: Using Real-Time Backup

    Using the System 10.5.3 Using Real-time Backup Real-time backup allows you to save footage from the live display to a USB thumb drive (not included) or external hard drive (not included). To use Real-time Backup: 1. Insert the USB thumb drive or external hard drive into one of the USB ports on the system.

  • Page 30: Setting The Time

    Setting The Time CAUTION It is highly recommended to set the date and time when first setting up your system. Inaccurate time stamps may render your footage unusable for court evidence. To set the date and time: 1. In the main viewing mode, right-click and click Main Menu. 2.

  • Page 31: Recording

    Recording By default, the system is set to immediately record video from connected cameras contin- uously, 24 hours a day. You can customize the recording settings according to your needs. 12.1 Video Recording Types The system supports the following recording types. •...

  • Page 32: Configuring Hard Drive Overwrite

    Recording 2. Under Main Stream, select how the system will record the Main Stream for each channel. • Schedule: Main Stream Recording will follow the recording schedule. • Manual: The system will record the Main Stream continuously as long as this option is checked.

  • Page 33: Search (Playback)

    Search (Playback) Search mode is used to navigate and playback recorded video files on the system. 13.1 Playing Back Video from the Hard Drive 1. From live view, right-click and then click Search. 2. Log in using the system user name (default: admin) and password (default: 000000). 3.

  • Page 34: Playback Controls

    Search (Playback) 13.2 Playback Controls 1. Select playback device. 2. Calendar: Select the day to playback. 3. Channel select: Select channels to playback. 4. Video clip backup: Select video clip start and end times. 5. Backup video clip: Click to save selected clip. 6.
  • Page 35 Search (Playback) 4. Click From ReadWrite Hdd and select From IO Device. Click Browse to open the USB drive and manually select the video file. 5. Double click the video file you would like to open. #LX400057; r. 1.0/24460/24461; en-US...

  • Page 36: Backup

    Backup Backup video files to external USB flash drive (not included) or self-powered USB external hard drive (not included). NOTE USB external hard drives must be formatted in the FAT32 file format to be used with the system. 14.1 Formatting the USB Thumb Drive It is recommended to format your USB thumb drive (not included) before using it with the system.

  • Page 37: Backing Up Video

    • File Format: Select DAV to save files to save files to .dav format. You can playback . dav files using the FLIR video player software from www.flirsecurity.com/pro. Or, se- lect ASF for .asf format. You can playback .asf files in VLC Media Player (free down- load from www.videolan.org) on PC or Mac.

  • Page 38: Viewing Backup Files

    Backup 2. Start playing back video using the steps in 13.1 Playing Back Video from the Hard Drive, page 25. 3. Click to mark the beginning of the video clip. Click to mark the end of the video clip. 4. Click to open the Backup menu.
  • Page 39 Backup 2. Double click one of the files on the left to begin playback. Click to open a back up video file in another location. 3. Use the Player controls to control playback or select other files for playback. Video Player Controls 1.
  • Page 40 Backup 2. Display Area: Select the split-screen mode. Double-click a video file to expand. Click the controls inside the display area to do the following: • : View information about the video file. • : Start/stop a manual recording from the video file. •...

  • Page 41: Viewing Backup Files On Mac

    Backup 10. Config: Click to open the configuration menu for the player. From here you can control the default file formats and save locations for snapshots and video files saved from the player. 14.4.2 Viewing Backup Files on Mac A Video Player for Mac is available from www.flirsecurity.com/pro.
  • Page 42 Backup 4. Double click one of the files on the left to begin playback. Click to open a back up video file in another location. 5. Use the Player controls to control playback or select other files for playback. Video Player Controls 1.
  • Page 43 Backup 2. Display Area: Select the split-screen mode. Double-click a video file to expand. Click the controls inside the display area to do the following: • : View information about the video file. • : Take a snapshot from the video file. •...

  • Page 44: Managing Passwords And User Accounts

    Managing Passwords and User Accounts By default, the system user name is admin and the password is 000000. Passwords are enabled by default and are required to access the Main Menu or connect to the system us- ing a computer or mobile device. You will be prompted to create a custom password after you connect for the first time.

  • Page 45: Adding Users

    Managing Passwords and User Accounts 15.2 Adding Users You can allow multiple users to log in to the system. When adding different users, you can assign what menus they have access to. For example, you may want your friend to monitor your system while you are away, while not giving full access to your system.

  • Page 46: Deleting Users

    Managing Passwords and User Accounts 15.4 Deleting Users 1. In the Account menu, click next to the user account you would like to delete. 2. Click OK to confirm. NOTE The admin and default user accounts cannot be deleted from the system. 15.5 Account Groups Account groups can be used to easily manage permissions for multiple user accounts.

  • Page 47: Modifying Groups

    Managing Passwords and User Accounts 6. Configure the following: • Under Group Name, enter a name for the group. • Under Memo, enter an optional comment for this group. • Under Authority, check the permissions that the group will have. User accounts as- signed to this group can not be given any permissions the group does not have.

  • Page 48: Using The Main Menu

    Using the Main Menu To open the Main Menu: • Using the Mouse: Right-click and click Main Menu. NOTE The system password may be required to access the Main Menu. By default the user name is admin and the password is 000000. 1.

  • Page 49: Configuring Recording Quality

    Using the Main Menu 16.1.2 Configuring Recording Quality The system employs two video recording streams, a Main Stream and a Sub Stream. The Main Stream records high quality video to your system’s hard drive. The Sub Stream re- cords lower resolution video for efficient streaming to devices over the Internet. You can customize the video quality settings for these streams according to your needs.

  • Page 50: Configuring Audio Recording

    Using the Main Menu 16.1.3 Configuring Audio Recording The system supports audio recording on channels 1~4. NOTE You must connect BNC audio input devices to the system to use audio recording or you must have an MPX camera that supports audio. To configure audio recording: 1.

  • Page 51: Creating Custom Channel Names

    Using the Main Menu 3. Configure the following settings for snapshots saved automatically from motion detec- tion or the snapshot schedule: • Channel: Select the channel you would like to configure. • Mode: Select Timing for the system to take snapshots according to the snapshot schedule (see 16.3.16 Configuring the Snapshot Schedule, page 62) Select Trig- ger for the system to take snapshots only when triggered by motion detection (snapshot must be enabled in the Motion Detect menu (see 16.3.7 Configuring Mo-...

  • Page 52: Selecting Cable Type

    Using the Main Menu 16.1.6 Selecting Cable Type The Cable Type menu is used to enable support for IP cameras. The system can add an additional 16 IP camera channels, which can be added to the existing 16 channels for a to- tal of 32 channels by pressing the Add IP Cam button.

  • Page 53: Info

    Using the Main Menu 16.2 Info Info contains menus that show you system information. 16.2.1 HDD Info The HDD Info sub-menu shows information related to the hard drives installed in the sys- tem, including capacity, status, and type. To access the HDD Info menu: •...

  • Page 54: Record Info

    Using the Main Menu 16.2.2 Record Info The Record Info menu shows the start and end times of recordings saved on the hard drive. To access the Record Info menu: • From the Main Menu, click and then select Info>Record Info. 16.2.3 Version The Version sub-menu allows you to view information about the current firmware installed on the system.

  • Page 55: Online Users

    Using the Main Menu The following alarms are shown in the Alarm Status menu: • No HDD: No hard drive is detected. • Disk Error: Hard drive error detected. • Disk Full: Hard drive is full. • Net Disconnection: System is not connected to the network. •...

  • Page 56: Load

    Using the Main Menu 16.2.6 Load The Load menu shows you the network traffic your system is sending and receiving. To access Load: • From the Main Menu, click and then select Network>Load. 16.2.7 Test The Test menu allows you to test if your system can connect to other devices over the LAN or Internet.

  • Page 57: Log

    Using the Main Menu To access BPS: • From the Main Menu, click and then select BPS. 16.2.9 Log The Log sub-menu allows you to search for system logs. To search for system logs: 1. From the Main Menu, click and then select Log.

  • Page 58: Setting

    Using the Main Menu 16.3 Setting The Setting menu allows you to configure general system, schedule, network, recording, display, and motion settings. It also allows you to restore the system to factory defaults. 16.3.1 Network The Network menu allows you to configure network parameters for your system. 16.3.2 Selecting DHCP or Static IP Address (TCP/IP) The TCP/IP menu allows you to configure IP address settings.

  • Page 59: Configuring System Ports (Connection)

    2. Configure the ports as needed and click OK to save changes. NOTE Up to 3 devices may connect to the system at the same time when using FLIR Cloud™. 16.3.4 Configuring DDNS Settings FLIR DDNS is available as an optional connectivity option. Please see 20 DDNS Setup (Advanced), page 146 for details.

  • Page 60: Configuring Email Alerts

    Using the Main Menu 3. Check Enable. 4. Under Domain Name, enter the Domain Name/URL Request your received in the email after registering for DDNS. 5. Under User ID, enter your DDNS User Name. 6. Under Password, enter your DDNS Device password. 7.

  • Page 61: Event

    Using the Main Menu 3. Configure the following: • Mail Select: Select Gmail or Yahoo to send emails from an existing Gmail or Yahoo email account. This automatically enters the SMTP server, port, and Encrypt Type. Select Customized to use a different email server. •...

  • Page 62: Configuring Motion Detection

    Using the Main Menu 16.3.7 Configuring Motion Detection Motion Detection events allow the system to mark footage that has motion. This allows you to quickly locate relevant footage through Search. You can also configure system re- sponses to motion detection events, such as activating the system buzzer or sending an email alert.
  • Page 63 Using the Main Menu 4. Click Setup next to Region to configure which areas of the image will be enabled for motion detection. A grid will appear over the camera’s live view. Motion Grid • Areas enabled for motion detection are shown in color and areas that are disabled are transparent.

  • Page 64: Configuring Video Loss Settings

    Using the Main Menu 8. Configure the following system actions when motion is detected: • Alarm Out: Check the box to activate alarm output devices (not included) that will trigger when the selected channel detects motion. Select the alarm output devices that will be activated when motion is detected.

  • Page 65: Configuring Alarm Input Devices

    Using the Main Menu 4. Configure the following to customize settings for video loss events: • Period: Click Setup to configure a schedule for video loss events. It is recom- mended to leave this on the default setting, so you can be alerted at any time one of your cameras loses video.

  • Page 66: Controlling Alarm Output Devices

    Using the Main Menu 2. Configure the following to activate an alarm input device: • Alarm In: Select the alarm input port the device is connected to. • Enable: Check to enable the alarm input device connected to the selected port. •...

  • Page 67: Configuring Hard Drive Warnings

    Using the Main Menu To control alarm output devices: • To enable alarm output devices, select Schedule or Manual for each device you would like to enable. Select Stop to disable the alarm output device. Click OK to save changes. •...

  • Page 68: Storage

    Using the Main Menu To configure network warnings: 1. From the Main Menu, click and then click Event>Warning>Network. 2. Under Event Type, select the event type you would like to configure. • Net Disconnection: The system has lost connection to the network. •...

  • Page 69: Configuring Pre-Recording

    Using the Main Menu 3. Configure the schedule as needed: • Check Continuous, MD (motion detection), Alarm, or Alarm & MD to select the re- cording type you would like to configure. • Click and drag on each day to customize the recording schedule. The schedule is set up as a grid, which each block representing one hour.

  • Page 70: Configuring The Snapshot Schedule

    Using the Main Menu 16.3.16 Configuring the Snapshot Schedule You can set a schedule for recording snapshots from the cameras. To set up the snapshot schedule: 1. From the Main Menu, click and then click Storage>Schedule>Snapshot. 2. Under Channel, select the channel you would like to configure or select All. 3.

  • Page 71: Formatting The Hard Drive

    Using the Main Menu To configure holidays: 1. From the Main Menu, click and then click Setting>General>Holiday. 2. Click Add New Holidays. 3. Configure the following: • Holiday Name: Enter a name for this holiday. • Repeat Mode: Select Once Only for the holiday to occur only this year or All-Year for the holiday to be repeated each year.

  • Page 72: Configuring Hard Drive Type

    Using the Main Menu 1. From the Main Menu, click and then click Storage>HDD Manager. 2. Select the hard dive you would like to format and then click Format. Click OK to confirm. 3. Click OK to save changes. The system will restart to complete the formatting process. 16.3.19 Configuring Hard Drive Type The system supports the following hard drive types: •...

  • Page 73: Setting Up Hard Drive Mirroring (Advanced)

    Using the Main Menu 2. Power up the eSATA hard drive enclosure first. Then power up the system. 3. Once the system is powered up, open the Main Menu and click and then click Storage>HDD Manager. The eSATA hard drives will be shown below the hard drives that are installed inside the system (SATA).
  • Page 74 Using the Main Menu set to record cameras in parallel to both the recording hard drive and the mirror hard drive. This way, the footage is automatically backed up if the recording hard drive fails. How hard drive mirroring works: 1.

  • Page 75: Configuring General System Settings

    Using the Main Menu 5. Under Channel, select the channel you would like to enable for mirror recording, then check Mirroring. Repeat the process for any additional channels. 6. Click OK to save changes. 16.3.22 Configuring General System Settings You can use the General menu to configure miscellaneous system settings. To configure general settings: 1.

  • Page 76: Setting The Monitor Resolution (Display)

    Using the Main Menu 2. Configure the following: • Device Type: Shows the model number of your system. • Device No.: Select the remote control address of the system. See 9.1 Setting the Remote Control Address, page 16. • Language: Set the system languages. Available options are English, French, and Spanish.

  • Page 77: Configuring Rs232 For A Ptz Keyboard

    This setting does not affect recordings. 3. Click OK to save changes. 16.3.24 Configuring RS232 for a PTZ Keyboard You can use the RS232 connector on the system to connect to a FLIR PTZ keyboard (not included) via RS232. NOTE When configuring your PTZ keyboard, the RS232 address of your system is set under Device No.

  • Page 78: Saving Your System Configuration To A Usb Thumb Drive

    Using the Main Menu 2. Configure the following: • Function: Select Netkeyboard. • Baud Rate: Select a baud rate that is compatible with your PTZ keyboard. • Data Bits: Select a data bits setting that is compatible with your PTZ keyboard. •...

  • Page 79: Setting The System To Factory Defaults

    Using the Main Menu 2. From the Main Menu, click and then click Setting>Config Backup. 3. Under Device Name, select the USB device. 4. Click the folder with the configuration files you would like to restore. Configuration file folders are labeled “Config” and then the time and date the configuration was saved (e. g.
  • Page 80 Using the Main Menu 2. Extract the firmware file and copy the firmware to a blank USB thumb drive. NOTE Do not have any folders on the USB thumb drive—just the firmware file. 3. Insert the USB thumb drive to a USB port on the system. 4.

  • Page 81: Shutdown

    Using the Main Menu 16.4 Shutdown Use the Shutdown menu to shutdown, restart, or log out of the system. To access the Shutdown menu: 1. From live view, right-click and select Main Menu. 2. Enter the system User Name (default: admin) and Password (default: 000000) and click OK.

  • Page 82: Connecting To Your System Over The Internet On Pc Or Mac

    Connecting to Your System Over the Internet on PC or Mac This system features connectivity using the exclusive FLIR Cloud™. This cloud-enabled service allows for Internet connectivity without requiring any network configuration. Up to 3 devices may connect to the system at the same time.

  • Page 83: Step 2 Of 3: Obtain The System's Device Id

    3. Reconnect the power adapter to power the system back on. 17.3 Step 2 of 3: Obtain the system’s Device ID The Device ID is a unique code that allows your system to handshake with FLIR Cloud™ servers for a secure connection over the Internet.
  • Page 84 Connecting to Your System Over the Internet on PC or Mac 3. Log into the Client Software using the Client Software user name (default: admin) and password (default: admin) and then click Login. 4. Click Add Device. 5. Enter the following: #LX400057;...
  • Page 85 Connecting to Your System Over the Internet on PC or Mac 5.1. Device Name: Choose a name for your system of your choice. 5.2. Device ID: Manually enter the Device ID printed on the label. 5.3. Client Port: Enter the Client Port (default: 35000). 5.4.
  • Page 86 Connecting to Your System Over the Internet on PC or Mac 9. Click and drag Default Group to the display window to open your cameras in live view. Congratulations! You can now connect over the Internet to view and playback video on your computer.

  • Page 87: Using Flir Cloud™ Client For Pc Or Mac

    Using FLIR Cloud™ Client for PC or Mac FLIR Cloud™ Client allows you to connect to multiple systems from a PC or Mac. 18.1 Home Page The Home Page allows you to access all the tabs within the software. Each tab allows you to access different features.

  • Page 88: Live View Controls

    Using FLIR Cloud™ Client for PC or Mac 18.2.1 Live View Controls 1. Live display: Double-click to expand the area. Right-click to access additional options. Hold the mouse over the display area to access the camera toolbar. Camera toolbar: 1.1.

  • Page 89: Opening Live View In Multiple Monitors

    Using FLIR Cloud™ Client for PC or Mac Full-screen: Click to open full-screen mode. Press ESC to exit full-screen mode. Save view: Click to save the current display layout and open cameras as a view. Then enter a name for the view.

  • Page 90: Controlling Ptz Cameras

    Using FLIR Cloud™ Client for PC or Mac 2. Click and drag the tab outside of the client window to create a new window. You can drag the window to one of the secondary monitors. Result 18.3 Controlling PTZ Cameras If you have PTZ cameras (not included), you can control them using the client.

  • Page 91: Ptz Presets

    Using FLIR Cloud™ Client for PC or Mac PTZ controls: 1. Open menu: Click to open camera OSD menu controls. This feature may not be sup- ported for all camera models. 2. Move camera: Click the arrows to move the camera.

  • Page 92: Ptz Tours

    Using FLIR Cloud™ Client for PC or Mac 3. Select the number of the preset you would like to add. 4. Move the camera to the desired position. 5. Click to save the current position as a preset. To go to a saved preset: 1.

  • Page 93: Ptz Pattern

    Using FLIR Cloud™ Client for PC or Mac 5. Use the chart to select which presets you would like to include in the tour and the order of presets. • Preset: Select the preset number. • Time(s): Enter the time in seconds the camera will remain on the selected preset.

  • Page 94: Ptz Scan

    Using FLIR Cloud™ Client for PC or Mac 18.3.4 PTZ Scan Scan automatically cycles between a left and right point. To set up scan mode: 1. Click to open the Advanced controls. Select Scan. 2. Move the camera to the desired left position and click 3.
  • Page 95 Using FLIR Cloud™ Client for PC or Mac To playback video: 1. Check the channels you would like to play back from in the Device List. 2. Under Type, check the file types you would like to search for. • All: All recordings.

  • Page 96: Playback Controls

    Using FLIR Cloud™ Client for PC or Mac 18.5 Playback Controls 1. Display area: Double-click to expand/return to split-screen mode. Hold the mouse over the display area to open the camera toolbar. • Snapshot: Click to save a snapshot. •...

  • Page 97: Downloading Video To Your Computer Hard Drive

    It is recommended to download video of important events as soon as possible to en- sure they are not overwritten by new recordings. NOTE PC Users: You may need to run FLIR Cloud™ Client as an administrator to download files to your hard drive. To download video files: 1.

  • Page 98: Alarm

    • Mac Users: Browse to the folders listed in General>File. To get to the default location, open Applica- tions in Finder, right click on FLIR Cloud Client and select Show Package Contents. Then, navigate to the desired folder. 18.7 Alarm The Alarm menu allows you to view a list of alarms received by the client software.

  • Page 99: Log

    Using FLIR Cloud™ Client for PC or Mac 4. Options: Check to enable the following: • Display Link Video: Open live video to monitor alarms on a continuous basis. • Display Overlay Window: Show the overlay controls. They allow you to enable/dis- able sound alerts and quickly jump back to the Alarm menu from another tab.

  • Page 100: E-Map

    Using FLIR Cloud™ Client for PC or Mac 1. Click Device Log to view logs from connected systems. 2. Configure the following: • Start Time/End Time: Select the start and end times to search for logs. • Log Type: Select the type of logs to search for.
  • Page 101 Using FLIR Cloud™ Client for PC or Mac 3. Configure the following: • Name: Enter a name for your e-map of your choice. • Picture: Click File and then select a .png, .bmp, or .jpg image on your computer to use as the e-map.

  • Page 102: Devices

    Using FLIR Cloud™ Client for PC or Mac 2. Double-click cameras on the map to open live video. 18.10 Devices The Devices menu is where you can manage systems connected to the client software. To access the Devices menu: • Click...

  • Page 103: Device Config

    Using FLIR Cloud™ Client for PC or Mac 11. Edit: Edit the connection details for the system. 18.11 Device Config The Device Config menu allows you to remotely configure settings for connected systems. To access the Device Config menu: • Click and then click •...
  • Page 104 Using FLIR Cloud™ Client for PC or Mac 3. In the Alarm sources menu, you set up the parameters that trigger the alarm. • Under Alarm Type, select the alarm type that will trigger an alarm. For example, you can select Motion Detect for the alarm to be triggered by motion.
  • Page 105 Using FLIR Cloud™ Client for PC or Mac 4. In the Alarm link menu, you set up the responses to alarms. Select the channels that will pop up or alarm out devices (not included; not all systems support alarm out devi- ces) that will be triggered by an alarm.

  • Page 106: Tour & Task

    Using FLIR Cloud™ Client for PC or Mac To manage alarms: 1. Export: Export current list of alarms as an xml file. 2. Import: Import list of alarms. 3. Delete: Delete selected alarm. 4. Add: Add new alarm. 5. Alarms.

  • Page 107: Account

    Using FLIR Cloud™ Client for PC or Mac 3. Under Name, enter a name for your view. 4. Under Stay Time, enter the number of seconds the view will be shown before the cli- ent switches to the next view.
  • Page 108 Using FLIR Cloud™ Client for PC or Mac To create a user account: 1. Click Add. 2. Configure the following settings for the user account: • User Name: Enter a user name for the account. • Role: Select the role for the user account. By default, the user account gains all the permissions of the role selected, but you can deactivate permissions as needed.

  • Page 109: Managing Roles

    Using FLIR Cloud™ Client for PC or Mac To delete a user account: 1. Click next to the user account you would like to delete. Click OK to confirm. 18.14.2 Managing Roles Roles make it easier to manage user accounts by determining the permissions an individu- al user account can have.

  • Page 110: General

    Using FLIR Cloud™ Client for PC or Mac To delete a user account: 1. Click next to the role you would like to delete. Click OK to confirm. 18.15 General The General menu is where you can configure application settings for the client software.

  • Page 111: Alarm Prompt

    Using FLIR Cloud™ Client for PC or Mac The File menu contains the following options: • Snapshot Path: Click Browse to select the default folder to save snapshots. • Record Path: Click Browse to select the default folder to save video recordings.

  • Page 112: Version

    Using FLIR Cloud™ Client for PC or Mac • Motion Detect: Select or preview the sound that will play for motion detection. • Video Loss: Select or preview the sound that will play for video loss alarms. • Disk Full: Select or preview the sound that will play for disk full alarms.

  • Page 113: Connecting To Your System Using Smartphone Or Tablet Apps

    19.1 iPhone FLIR Cloud™ is an iPhone app that allows you to remotely view your system. 19.1.1 Prerequisites • Connect your system to your router using an Ethernet cable (included).

  • Page 114: Live View Interface

    7. Enter a new 6 character password and tap OK. This password will be used to log on to your system from now on. 8. The app opens in Live View and streams video from your cameras. 19.1.3 Live View Interface You can use FLIR Cloud™ in portrait and landscape mode. #LX400057; r. 1.0/24460/24461; en-US...

  • Page 115: Controlling Ptz Cameras

    Connecting to your System Using Smartphone or Tablet Apps Live View Overview 1. Menu: Tap to bring up the Menu. 2. Display Area: Double-tap to open a channel in full screen. Swipe left or right to select a different page of channels. 3.

  • Page 116: Viewing Snapshots And Videos With Local Files

    Connecting to your System Using Smartphone or Tablet Apps 2. Tap to open PTZ controls. PTZ Controls 1. Live Display: Swipe to move the camera. Pinch to zoom in/out. 2. Focus: Tap to show focus controls. 3. Zoom: Tap to show zoom controls. 4.

  • Page 117: Using Playback Mode On Iphone

    Connecting to your System Using Smartphone or Tablet Apps Local Files Overview 1. Menu: Return to Menu. 2. Files: Tap to open files. 3. File Type: Tap the options to select video files or snapshots. 4. Options: Tap to delete or export files to your device’s local storage. NOTE Exported snapshots and video files are saved to the Photos app.

  • Page 118: Enabling Push Notifications

    Connecting to your System Using Smartphone or Tablet Apps 3. Select the date then the start and end times to playback. 4. Use the on-screen controls to control playback. Playback Controls 4.1. Display Area: Double-tap to open in full-screen. 4.2. Play/pause.
  • Page 119 Connecting to your System Using Smartphone or Tablet Apps NOTE Your cameras must have motion detection activated to receive push notifications. To enable Push Notifications: 1. Tap to access the Menu, and then tap Push Config. 2. Tap the system you would like to configure. #LX400057;...

  • Page 120: Using The Event List

    Connecting to your System Using Smartphone or Tablet Apps 3. Tap Motion Detect and then check each channel you would like to receive push notifi- cations from. 4. Tap to save changes. You will now receive a notification when one of the selected cameras detect motion.

  • Page 121: Using Favorites

    Connecting to your System Using Smartphone or Tablet Apps Event List Overview 1. Events: Shows the details of each motion detection event. Tap the event to view the video or snapshot. 2. Delete All: Tap to delete all events in the Event List. NOTE To delete a single event, swipe it to the left and then tap Delete.

  • Page 122: Using The E-Map

    Connecting to your System Using Smartphone or Tablet Apps 4. Select the cameras you would like to add to the group. Tap to save changes. NOTE To delete cameras that have been added to the group, select the group in the group list. Then, swipe left and tap Delete.
  • Page 123 Connecting to your System Using Smartphone or Tablet Apps 2. Tap 3. Select a .jpg image on your mobile device. 4. Press and select a camera. Drag the camera on the screen to place it on the map. Repeat to add additional cameras. 5.

  • Page 124: Device Manager

    Connecting to your System Using Smartphone or Tablet Apps 2. Select the E-Map in the Device List. 3. Tap the camera or cameras to select and then tap Connect to open the cameras. 19.1.11 Device Manager You can use Device List to add, delete, or edit your systems. To access Device Manager: •...

  • Page 125: Adding Devices Using An Ip Or Ddns Address (Advanced)

    19.1.12 Adding Devices Using an IP or DDNS Address (Advanced) The app can connect directly to a device via the IP address or DDNS address as an op- tional advanced connectivity method or for systems that do not support FLIR Cloud™. Prerequisites: •...
  • Page 126 Connecting to your System Using Smartphone or Tablet Apps 3. Tap Connect. You will be prompted to change the system password. 4. Enter a new 6 character password and tap OK. This password will be used to log on to your system from now on.

  • Page 127: Ipad

    Connecting to your System Using Smartphone or Tablet Apps 19.2 iPad FLIR Cloud™ is an iPad app that allows you to remotely view your system. 19.2.1 Prerequisites • Connect your system to your router using an Ethernet cable (included). • Make sure to upgrade your system to the latest firmware version. You must have the latest firmware and mobile apps to connect to the system over the Internet.

  • Page 128: Live View Interface

    8. Enter a new 6 character password and tap OK. This password will be used to log on to your system from now on. 9. The app opens in Live View and streams video from all connected cameras. 19.2.3 Live View Interface You can use FLIR Cloud™ in landscape or portrait mode. #LX400057; r. 1.0/24460/24461; en-US...

  • Page 129: Controlling Ptz Cameras

    Connecting to your System Using Smartphone or Tablet Apps Live View Overview 1. Display area: Double-tap to open camera in full screen. 2. Favorites: Slide to select favorites. 3. Disconnect: Disconnect from all open cameras. 4. Add to favorites: Add the current view to favorites. 5.

  • Page 130: Using Playback Mode On Ipad

    Connecting to your System Using Smartphone or Tablet Apps 2. Slide the middle controls to the right to access PTZ controls. PTZ Controls 1. Live display: Swipe to move the camera. Pinch to zoom in/out. 2. Direction buttons: Tap to move the camera. 3.
  • Page 131 Connecting to your System Using Smartphone or Tablet Apps NOTE You must enable Substream Recording to use playback mode on mobile devices. To use Playback Mode: 1. From Live View tap then 2. In Portrait Mode: Tap +, select the start time and end time for your search, and select the camera you would like to playback.

  • Page 132: Using Local File To View Manual Recordings

    Connecting to your System Using Smartphone or Tablet Apps Playback Controls 1. Display area: Double-tap to open camera in full screen. 2. Play/pause. 3. Previous file. 4. Disconnect: Disconnect from the currently selected camera. 5. Not supported. 6. Snapshot: Tap to take a snapshot from the currently selected camera. 7.

  • Page 133: Enabling Push Notifications

    Connecting to your System Using Smartphone or Tablet Apps 3. Tap a video file to open it. To delete videos: 1. Tap Edit. 2. Select the videos you would like to delete and tap 19.2.7 Enabling Push Notifications You can have the app send push notifications to the notifications area on your device when one of your cameras detects motion.
  • Page 134 Connecting to your System Using Smartphone or Tablet Apps NOTE Your cameras must have motion detection activated to receive push notifications. To enable Push Notifications: 1. From live view, tap then 2. Tap Push Config. 3. Tap the slider for the system you would like to configure. #LX400057;...

  • Page 135: Using The Event List

    Connecting to your System Using Smartphone or Tablet Apps 4. Tap Motion Detect then check each channel you would like to receive push notifica- tions from. 5. Under Type, select Playback to attach a video file with each push notification. Or, se- lect Picture to attach a still image of the camera that detected motion.

  • Page 136: Using Favorites

    Connecting to your System Using Smartphone or Tablet Apps 19.2.9 Using Favorites Favorites allows you to select a group of cameras as a favorite. You can then quickly bring up the group of cameras in Live View without having to individually select each camera. To create favorites: 1.

  • Page 137: Using The E-Map

    Connecting to your System Using Smartphone or Tablet Apps 19.2.10 Using the E-Map E-Map allows you to place cameras over a still image. For example, you can use the E- Map to create a virtual map of your cameras over a floor plan of your home or business. To add an E-Map: 1.
  • Page 138 Connecting to your System Using Smartphone or Tablet Apps 4.1. Select Image: Select a different image file to use for your E-Map. 4.2. Add Camera: Tap + to select cameras to add to your E-Map. Then drag the camera to place it on the E-Map. 4.3.

  • Page 139: Using The Device Manager

    19.2.12 Adding Devices Using an IP or DDNS Address (Advanced) The app can connect directly to a device via the IP address or DDNS address as an op- tional advanced connectivity method or for systems that do not support FLIR Cloud™. Prerequisites: •...
  • Page 140 • For more information on port forwarding and DDNS, visit www.flirsecurity.com/pro. To add a device using an IP or DDNS address: 1. Install FLIR Cloud™ for free from the App Store. 2. Tap on the FLIR Cloud™ icon ( ) to start the app.
  • Page 141 Connecting to your System Using Smartphone or Tablet Apps 6.7. Channel Amount: Enter the number of channels your system has. 7. Tap Start Live View. You will be prompted to change the system password. 8. Enter a new 6 character password and tap OK. This password will be used to log on to your system from now on.

  • Page 142: Android

    Connecting to your System Using Smartphone or Tablet Apps 19.3 Android FLIR Cloud™ allows you to remotely view your system on Android devices. 19.3.1 Prerequisites • Connect your system to your router using an Ethernet cable (included). • Make sure to upgrade your system to the latest firmware version. You must have the latest firmware and mobile apps to connect to the system over the Internet.

  • Page 143: Live View Interface

    8. The app opens in Live View and streams video from your cameras. 19.3.3 Live View Interface You can use FLIR Cloud™ in portrait and landscape mode. Live View Overview 1. Menu: Tap to bring up the Menu.

  • Page 144: Controlling Ptz Cameras

    Connecting to your System Using Smartphone or Tablet Apps 6.1. Quick Playback: Tap to start/stop quick playback. 6.2. PTZ Controls: Open/close PTZ controls. PTZ camera required (not included). 6.3. Streaming Quality: Open/close streaming quality panel. 6.4. Not supported. 6.5. Not supported. 6.6.

  • Page 145: Viewing Snapshots And Videos With Local Files

    Connecting to your System Using Smartphone or Tablet Apps 4. Iris: Tap to show iris controls. 5. Goto preset: Tap to access preset controls. Then use the sliders to select a preset and then tap the checkmark to goto the preset. NOTE You must set presets for the camera using the system’s local menus before you can use this feature.
  • Page 146 Connecting to your System Using Smartphone or Tablet Apps 2. Tap + and select a channel to playback. 3. Select the date then the start and end times to playback. 4. Use the on-screen controls to control playback. Playback Controls 4.1.

  • Page 147: Enabling Push Notifications

    Connecting to your System Using Smartphone or Tablet Apps 19.3.7 Enabling Push Notifications You can have the app send push notifications to the notifications area on your device when one of your cameras detects motion. Once you have received a push notification, you can select it to open live video or a snapshot attachment from the camera that detected motion.

  • Page 148: Using The Event List

    Connecting to your System Using Smartphone or Tablet Apps 3. Tap Motion Detect and then check each channel you would like to receive push notifi- cations from. 4. Under Push type, select Video to attach a video clip to each push notification. Or, se- lect Image to attach an image to each push notification.
  • Page 149 Connecting to your System Using Smartphone or Tablet Apps 1. Tap to access the Menu, and then tap Favorites. 2. Tap a group to configure an existing group. NOTE to create a new group and then enter a name for the new group. 3.

  • Page 150: Using The E-Map

    Connecting to your System Using Smartphone or Tablet Apps 19.3.10 Using the E-Map E-Map allows you to place cameras over a still image. For example, you can use the E- Map to create a virtual map of your cameras over a floor plan of your home or business. To add an E-Map: 1.

  • Page 151: Device Manager

    Connecting to your System Using Smartphone or Tablet Apps 2. Select the E-Map in the Device List. 3. Tap the camera or cameras to select and then tap Connect to open the cameras. 19.3.11 Device Manager You can use Device List to add, delete, or edit your systems. To access Device Manager: •...

  • Page 152: Adding Devices Using An Ip Or Ddns Address (Advanced)

    19.3.12 Adding Devices Using an IP or DDNS Address (Advanced) The app can connect directly to a device via the IP address or DDNS address as an op- tional advanced connectivity method or for systems that do not support FLIR Cloud™. Prerequisites: •...
  • Page 153 Connecting to your System Using Smartphone or Tablet Apps 3. Tap Connect. You will be prompted to change the system password. 4. Enter a new 6 character password and tap OK. This password will be used to log on to your system from now on.

  • Page 154: Ddns Setup (Advanced)

    DDNS Setup (Advanced) Free DDNS service is available as an optional connectivity method to connect to your sys- tem over the Internet. NOTE Except where noted, the instructions in this section are the same on PC or Mac. 20.1 Accessing your System within a Local Network (LAN) You can connect to your system through using the Client Software through the local area network (LAN).

  • Page 155: Step 2 Of 3: Obtain The System's Local Ip Address

    • Mac Users: Download and install the Client Software for Mac from www.flirsecurity.com/pro. Double click to extract the software. Drag the software to Applications. 2. Once installation is finished, double-click the FLIR Cloud™ Client icon ( ) from the desktop or Applications list.
  • Page 156 DDNS Setup (Advanced) 3. Log into the Client Software using the Client Software user name (default: admin) and password (default: admin) and then click Login. 4. The client scans your LAN for connected systems. Check your system (a) and click Add (b).

  • Page 157: Ddns Setup-Access Your System Remotely Over The Internet

    DDNS Setup (Advanced) 7. Enter a new 6 character password and click OK. This password will be used to con- nect to your system from now on. 8. Click then 9. Click and drag Default Group to the display window to open your cameras in live view. Result 20.2 DDNS Setup—Access your System Remotely over the Internet Setting up DDNS connectivity allows you to view your system from any computer or com-...

  • Page 158: Step 1 Of 4: Port Forwarding

    If the above ports are not forwarded on your router, you will not be able to access your system remotely. 20.2.2 Step 2 of 4: Create a DDNS Account To setup your free FLIR DDNS account: 1. In your browser, go to http://ddns.myddns-flir.com...

  • Page 159: Step 3 Of 4: Enable Ddns On The System

    DDNS Setup (Advanced) 3. Complete the System Information fields: • Product License: Select your product model from the Product License drop down menu (i.e. M4400 Series). • <Product Code> - <MAC Address>: Enter the MAC address of your system. • To find the MAC address, right-click to open the Quick Menu and click Info. •...

  • Page 160: Step 4 Of 4: Connect To The System's Ddns Address

    • Mac Users: Download and install the Client Software for Mac from www.flirsecurity.com/pro. Double click to extract the software. Drag the software to Applications. 2. Once installation is finished, double-click the FLIR Cloud™ Client icon ( ) from the desktop.
  • Page 161 DDNS Setup (Advanced) 3. Log into the Client Software using the Client Software user name (default: admin) and password (default: admin) and then click Login. 4. Click Add Device. 5. Enter the following: #LX400057; r. 1.0/24460/24461; en-US...
  • Page 162 IP/DDNS Address: Enter the Domain Name/URL Request you received in the email when you registered for DDNS followed by .myddns-flir.com. NOTE For example, if your Domain Name/URL Request is tomsmith, enter tomsmith.myddns-flir. 5.4. Client Port: Enter the Client Port (default: 35000).
  • Page 163 DDNS Setup (Advanced) 7. Enter a new 6 character password and click OK. This password will be used to con- nect to your system from now on. 8. Click then 9. Click and drag Default Group to the display window to open your cameras in live view. Congratulations! You can now connect over the Internet to view and playback video on your computer.

  • Page 164: Rtsp Streaming (Advanced)

    The instructions in this section are using VLC Media Player. VLC Media Player is a free software provided www.videolan.org. FLIR cannot provide support for VLC Media Player or any other 3rd party software. Please contact the software vendor for technical support related to 3rd party software applications.
  • Page 165 RTSP Streaming (Advanced) 3. Enter the RTSP address in the following format: • rtsp://<username>:<password>@<IP address>:<port>/cam/realmonitor?channel= <channelNo>&subtype=<typeNo> • <username>: The user name of the system (default: admin). • <password>: The password for the system (default: 000000). • <IP address>: The IP address of the system. NOTE In order to view the RTSP stream over the Internet, you must port forward the RTSP port (default: 554) on your router to the system’s IP address.

  • Page 166: Connecting A Ptz Camera (M4400 Series)

    Connecting a PTZ Camera (M4400 Series) You can connect PTZ cameras (not included) to the system. You can use FLIR MPX or analog PTZ cameras with the system. FLIR MPX PTZ cameras can accept PTZ com- mands directly through the video cable. FLIR MPX PTZ cameras do not require wiring for RS485.

  • Page 167: Advanced Ptz Controls

    Connecting a PTZ Camera (M4400 Series) PTZ Controls 1. Direction keys: Click to pan and tilt the camera. Click SIT to stop the current action. 2. Mouse PTZ: Click to activate mouse PTZ mode. In mouse PTZ mode: • Click and drag to move the camera. •...

  • Page 168: Presets

    Connecting a PTZ Camera (M4400 Series) 5. Autopan: Click to start autopan. During autopan, the camera will continuously pan 360°. 6. Tour: Click to run the selected tour. 7. Flip: Click to flip the camera 180°. 8. Pattern: Click to run the selected pattern. 9.

  • Page 169: Pattern

    Connecting a PTZ Camera (M4400 Series) 5. Click Add Preset. 6. Repeat steps 4 and 5 to add additional presets to the tour. NOTE Click Del Tour to clear all presets from a tour. To run a tour: • Under No., select the number of the tour you would like to go to and click 22.2.3 Pattern Patterns automatically cycle the camera between two positions.
  • Page 170 Connecting a PTZ Camera (M4400 Series) 3. Move the camera into the desired left position and click Left. 4. Move the camera into the desired right position and click Right. To run an auto scan: • Click #LX400057; r. 1.0/24460/24461; en-US...

  • Page 171: Connecting Cameras To The Local Area Network (Lan)

    Connecting Cameras to the Local Area Network (LAN) The M4400 Series can support up to 16 IP cameras, in addition to the MPX/analog chan- nels it already has. Since the system does not have PoE (Power over Ethernet), the cam- eras must be connected to the same Local Area Network (LAN) as the system and powered by a separate PoE switch (not included) or power adapter (not included).
  • Page 172 Connecting Cameras to the Local Area Network (LAN) 3. Click IP Search. The system searches the network for compatible cameras. 4. Check the camera(s) you would like to add. 5. Click Add. The Status indicator turns green to show the camera is successfully connected.

  • Page 173: Connecting An External Monitor (M4400 Series)

    Connecting An External Monitor (M4400 Series) The DVR includes 2 HDMI ports and a VGA port. HDMI1 and VGA are the primary video outputs. HDMI2 is a spot output. HDMI2 shows a customizable split screen or sequence display, and does not show the menus or mouse. A BNC Video OUT is available to connect the DVR to an external monitor or TV.

  • Page 174: Configuring The Hdmi2 Spot Out Display

    Connecting An External Monitor (M4400 Series) 24.2 Configuring the HDMI2 Spot Out Display The HDMI2 port shows a secondary display that does not include the mouse or system menus. You can use the MPX Spot Out menu to configure which channels are shown. NOTE If IP cameras are enabled, the Spot Out display does not show channels 17~32.

  • Page 175: M4400 Series Hard Drive Installation

    M4400 Series Hard Drive Installation The system comes with a pre-installed 3.5" SATA hard drive. You can install up to four hard drives up to a maximum size of 4TB each. 25.1 Installing a Hard Drive CAUTION Make sure that the system is OFF and the power cable is disconnected before removing/installing the hard drive.

  • Page 176: Removing The Hard Drive

    M4400 Series Hard Drive Installation 5. Place the hard drive bracket into the system, and replace the hard drive bracket screws (4x). The SATA data and power connectors on the hard drive should face the rear of the system. 6. Connect the SATA data and power cables to the hard drive. 7.

  • Page 177: Formatting Hard Drives

    M4400 Series Hard Drive Installation 4. Remove the hard drive bracket screws (4x) and lift the hard drive bracket out of the system. 5. Remove the hard drive screws (4x) to detach the hard drive from the hard drive bracket. 6.
  • Page 178 M4400 Series Hard Drive Installation 1. From the Main Menu, click and then click Storage>HDD Manager. 2. Select the hard dive you would like to format and then click Format. Click OK to confirm. 3. Click OK to save changes. The system will restart to complete the formatting process. #LX400057;...

  • Page 179: Troubleshooting

    Troubleshooting When a malfunction occurs, it may not be serious and can be corrected easily. The follow- ing describes the most common problems and solutions. Please refer to the following be- fore calling FLIR Technical Support: Error Possible Causes Solutions •...
  • Page 180 Troubleshooting Error Possible Causes Solutions • There is no picture on moni- • Monitor/TV not detected by • Power off the monitor/TV and tor/TV after connecting it to system. system. Power on the moni- the system. tor/TV, and then power on the system.

  • Page 181: M4400 Series System Specifications

    M4400 Series System Specifications System Operating System Linux (embedded) Pentaplex Simultaneous view, record, playback, backup & re- mote monitoring 16 channel — MPX or analog cameras supported Number of Channels + 16 channel — IP cameras supported Inputs/Ouputs Video IN 16 x 1Vp-p, CVBS, 75ohms, BNC BNC Video OUT VGA OUT...
  • Page 182 Windows™, Mac OSX Remote Software FLIR Cloud™ CMS Software (PC/Mac) Email Notification Text with snapshot Instant Smart Phone & Tablet Support FLIR Cloud™ iPad®, iPhone®, Android™ apps DDNS Free FLIR DDNS System Configuration Full setup configuration over network Ports Programmable by User...
  • Page 183 30/25 30/25 30/25 As our products are subject to continuous improvement, FLIR Systems, Inc. and its sub- sidiaries reserve the right to modify product design, specifications, and prices without no- tice and without incurring any obligation. E&OE #LX400057; r. 1.0/24460/24461; en-US...

  • Page 184: Notices

    Notices This product has been certified and found to comply with the limits regulated by FCC, EMC, and LVD. Therefore, it is designated to provide reasonable protection against inter- ference and will not cause interference with other appliance usage. However, it is impera- tive that the user follows the guidelines in this manual to avoid improper usage, which may result in damage to the product, electrical shock and fire hazard injury.
  • Page 186 © 2015, FLIR Systems, Inc. All rights reserved worldwide. Names and marks appearing herein are either registered trademarks or trademarks of FLIR Systems and/or its subsidiaries. All other trademarks, trade names or company names referenced herein are used for identification only and are the property of their respective owners.

This manual is also suitable for:

M4400 seriesM441616

Table of Contents