FLIR M5104 Instruction Manual
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FLIR M5104 Instruction Manual

M5100 series
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M5100 Series

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Summary of Contents for FLIR M5104

  • Page 1 Instruction Manual M5100 Series...
  • Page 3 Instruction Manual M5100 Series #LX400096; r.45547/45547; en-US...
  • Page 4 Thank you for purchasing this product. FLIR Systems, Inc. is committed to providing our customers with a high quality, reliable security solution. This manual refers to the following models: M5104 (4–channel) M5108 (8–channel) M5116 (16–channel) For the latest online manual, downloads and product updates, and to learn about our complete line of accessory products, please visit our website at: www.flir.com/security/pro...

  • Page 5: Table Of Contents

    Step 8: Verify Camera Image ............10 Step 9: Set the Time ..............10 5.10 Default System Password & Port Numbers ........10 5.10.1 FLIR Cloud™ ..............10 5.11 Quick Access to System Information ..........11 About MPX..................12 What types of cabling and run lengths does MPX work with? ....12 Mouse Control ..................
  • Page 6 Table of contents 13.2 Backing up Video..............30 13.3 Using Video Clip Backup ............32 13.4 Viewing Backup Files..............33 13.4.1 Viewing Backup Files on PC ..........33 13.4.2 Viewing Backup Files on Mac ........... 35 Managing Passwords and User Accounts..........39 14.1 Changing Passwords..............
  • Page 7 Step 2 of 3: Obtain the system’s Device ID........88 16.4 Step 3 of 3: Connect to the System Over the Internet ......88 Using FLIR Cloud™ Client for PC or Mac ..........92 17.1 Home Page ................92 17.2 Live View ................
  • Page 8 Table of contents 18.1.4 Controlling PTZ Cameras..........129 18.1.5 Viewing Snapshots and Videos with Local Files ....130 18.1.6 Using Playback Mode on iPhone / iPad ......131 18.1.7 Enabling Push Notifications ..........132 18.1.8 Using the Event List ............134 18.1.9 Using Favorites ............
  • Page 9 Table of contents Troubleshooting ................175 M5100 Series System Specifications ..........177 Notices................... 180 26.1 FCC/IC Notice................ 180 26.2 Modification................180 26.3 ROHS .................. 180 #LX400096; r.45547/45547; en-US...

  • Page 11: Important Safeguards

    Important Safeguards In addition to the careful attention devoted to quality standards in the manufacturing proc- ess of your product, safety is a major factor in the design of every instrument. However, safety is your responsibility too. This sheet lists important information that will help to en- sure your enjoyment and proper use of the product and accessory equipment.

  • Page 12: Important Safeguards

    Important Safeguards 4. Polarization: Do not defeat the safety purpose of the polarized or grounding-type plug. A polarized plug has two blades with one wider than the other. A grounding type plug has two blades and a third grounding prong. The wide blade or the third prong are provided for your safety.

  • Page 13: Service

    Important Safeguards 12. Water and Moisture: Do not use this product near water — for example, near a bath tub, wash bowl, kitchen sink or laundry tub, in a wet basement, near a swimming pool and the like. 13. Heat: The product should be situated away from heat sources such as radiators, heat registers, stoves, or other products (including amplifiers) that produce heat.

  • Page 14: Use

    Important Safeguards 1.4 Use 1. Cleaning: Unplug the product from the wall outlet before cleaning. Do not use liquid cleaners or aerosol cleaners. Use a damp cloth for cleaning. 2. Product and Cart Combination: When product is installed on a cart, product and cart combination should be moved with care.

  • Page 15: Getting Started (M5100 Series)

    Getting Started (M5100 Series) The system comes with the following components: Remote control 12V DC power supply + power DVR (Digital Video Recorder) (may not be exactly as shown) cable USB mouse Ethernet cable HDMI cable Quick start guides Hard drive size, number of channels, and camera configuration may vary by model. Please refer to your package for specific details.

  • Page 16: Front Panel (M5100 Series)

    Front Panel (M5100 Series) 1. USB port: Connect a USB mouse (included) or connect a USB flash drive (not in- cluded) for data backup or firmware upgrades. 2. IR: Not supported. 3. IR receiver and LED indicators: IR receiver for the remote control. Keep the IR re- ceiver clear from obstructions.

  • Page 17: Rear Panel (M5100 Series)

    DVR back panel shown below is for illustration purposes only. Your DVR model may appear slightly differ- ent, with the same ports in different positions on the back panel. 1. Video input: Connect FLIR MPX or standard analog cameras to the system. 2. Audio IN/Audio OUT: RCA input and output for 1–channel audio recording.

  • Page 18: Basic Setup (M5100 Series)

    5.1 Step 1: Connect the BNC Cameras • Connect FLIR MPX or standard analog cameras to the Video Input ports on the rear panel of the DVR. Push and twist the BNC connector clockwise to secure it to the BNC port.

  • Page 19: Step 5: Connect The Power Adapter And Power On The Dvr

    Basic Setup (M5100 Series) 1. HDMI port. 2. VGA port. 5.5 Step 5: Connect the Power Adapter and Power on the DVR 1. Connect the included power adapter to the DC 12V port. Connect the end of the power adapter to a wall socket or a surge protector. 2.

  • Page 20: Step 8: Verify Camera Image

    • Port 35000 (Client port) 5.10.1 FLIR Cloud™ This system features the exclusive FLIR Cloud™. This is a cloud service that allows you to connect to your system over the Internet via a secure handshake with our servers. This means you can easily connect to your system without requiring any network configuration.

  • Page 21: Quick Access To System Information

    Basic Setup (M5100 Series) 5.11 Quick Access to System Information To quickly open a window that displays vital system information: • Right-click to open the Quick Menu and click Info. Enter the system user name (default: admin) and your new, secure password. •...

  • Page 22: About Mpx

    About MPX FLIR MPX™ is a revolutionary video surveillance format powered by HD-CVI technology. MPX delivers megapixel picture quality over coax, meaning you can upgrade your existing analog systems to HD resolution (1MP, 2.1MP, & 4MP) over a single coax cable (RG59 &...

  • Page 23: Mouse Control

    Mouse Control The mouse is the primary control device for the system. To connect a USB mouse: • Connect a USB mouse to the USB port on the front or rear panel. • In live view, hover the mouse cursor over the bottom of the screen to open the Naviga- tion Bar.

  • Page 24: Remote Control

    Remote Control 1. Power: Press and hold to power off the system. Press to power on. 2. Playback controls: • Pause/Play: In live view, press to enter playback mode. Press to play/pause playback. • Reverse: Press to reverse playback/pause playback. •...

  • Page 25: Setting The Remote Control Address

    Remote Control 8.1 Setting the Remote Control Address If you have more than one system, you can set up your remote control to pair with a specif- ic system. To set the remote control address: 1. Right-click and click Main Menu. Enter the system user name (default: admin) and your new, secure password.

  • Page 26: Using The System

    Using the System Use the system’s graphical on-screen display to navigate menus and configure options and settings. 9.1 On-Screen Display The system shows the following for all display views: 1. Display area: • Click on a channel to view in full-screen; click again to return to split screen. •...

  • Page 27: Adjusting Camera Settings

    Using the System The Quick Menu has the following options: • View: Select a camera in full-screen or select a multi-channel display. • Pan/Tilt/Zoom: Access controls for PTZ cameras (not included). • AutoFocus: Control auto focus cameras (not included). This menu item is only avail- able when an IP camera channel is enabled, see 15.1.8 Selecting Cable Type, page 50 to enable IP camera channels.
  • Page 28 Using the System 2. Configure the following settings as needed: NOTE The settings listed below are only shown if they are supported on the selected camera. Some camera models do not support all settings. • Cable Type: Select the cable type. It is recommended to use Coaxial, as it is the default for MPX camera.

  • Page 29: Using The Navigation Bar

    Using the System 9.4 Using the Navigation Bar The Navigation Bar gives quick access to certain functions and menus. To open the Navigation bar: • In live view, hover the mouse cursor over the bottom of the screen to open the Naviga- tion Bar.

  • Page 30: Using Digital Zoom In Live Display

    Using the System To use Instant Playback: 1. Move your mouse to the top of the channel display and click NOTE By default, the system will begin playback from 5 minutes ago. You can increase this to up to 60 mi- nutes using the Realtime Play setting in Main Menu>Setting>General.
  • Page 31 Using the System 1. Backspace. 2. Enter capital letters. 3. Confirm entry. #LX400096; r.45547/45547; en-US...

  • Page 32: Setting The Time

    Setting The Time CAUTION It is highly recommended to set the date and time when first setting up your system. Inaccurate time stamps may render your footage unusable for court evidence. To set the date and time: 1. In the main viewing mode, right-click and click Main Menu. 2.

  • Page 33: Recording

    Recording By default, the system is set to immediately record video from connected cameras contin- uously, 24 hours a day. You can customize the recording settings according to your needs. 11.1 Video Recording Types The system supports the following recording types. •...

  • Page 34: Configuring Hard Drive Overwrite

    Recording 2. Under Main Stream, select how the system will record the Main Stream for each channel. • Schedule: Main Stream Recording will follow the recording schedule. • Manual: The system will record the Main Stream continuously as long as this option is checked.

  • Page 35: Playback

    Playback Playback mode is used to navigate and playback recorded video files on the system. 12.1 Playing Back Video from the Hard Drive 1. From live view, right-click and then click Playback. 2. Log in using the system user name (default: admin) and your new, secure password. 3.

  • Page 36: Playback Controls

    Playback 12.2 Playback Controls 1. Select playback device. 2. Calendar: Select the day to playback. 3. Channel select: Select channels to playback. 4. File List: View list of recorded video clips. 5. Book Mark List: View list of bookmarks. 6. Backup video clip: Click to save selected clip. 7.

  • Page 37: Using Smart Search

    Playback 1. Connect the USB thumb drive (not included) or USB external hard drive (not included) with video files on it into a USB port on the system. 2. From live view, right-click and click Playback. 3. Log in using the system user name (default: admin) and your new, secure password. 4.
  • Page 38 Playback 2. To create a Smart Search zone, left-click and select the area that you want to detect motion. 3. Repeat these steps for each channel that you want to use Smart Search. 4. Click to start the Smart Search playback. To stop the Smart Search playback, click again.

  • Page 39: Backup

    Backup Backup video files to external USB flash drive (not included) or self-powered USB external hard drive (not included). NOTE USB external hard drives must be formatted in the FAT32 file format to be used with the system. 13.1 Formatting the USB Thumb Drive It is recommended to format your USB thumb drive (not included) before using it with the system.

  • Page 40: Backing Up Video

    Backup 5. Click Format. Click OK to confirm. 13.2 Backing up Video 1. Insert a USB thumb drive (not included) into one of the USB ports. 2. From live view, right-click and then select Main Menu. Login if prompted. 3. Click >Backup.
  • Page 41 • Record CH: Select the channel you would like to search or select All to search all channels. • File Format: Select the file format. ◦ DAV: You can playback .dav files using the FLIR video player software. To find the video player visit www.flir.com/security/pro, search for the model number of your product, click on your product in the search results, and click on the Down- loads tab.

  • Page 42: Using Video Clip Backup

    Backup 6. Check files you would like to backup and then click Backup. Wait for the backup to complete. NOTE HD video files saved on the system may take up a large amount of disk space. The size of video files selected and the amount of free space on your USB device is shown at the top of the screen.

  • Page 43: Viewing Backup Files

    You need a video player to play back .dav backup video files. To find the video player visit www.flir.com/security/pro, search for the model number of your product, click on your product in the search results, and click on the Downloads tab.
  • Page 44 Backup Video Player Controls 1. File List: Double-click to open a file. 2. Display Area: Select the split-screen mode. Double-click a video file to expand. Click the controls inside the display area to do the following: • : View information about the video file. •...

  • Page 45: Viewing Backup Files On Mac

    You need a video player to play back .dav backup video files. To find the video player visit www.flir.com/security/pro, search for the model number of your product, click on your product in the search results, and click on the Downloads tab.
  • Page 46 Backup 2. Double click the downloaded file in Safari to extract the Smart Player app file. 3. Drag the Smart Player app to your Desktop or Applications list. Double click Smart Player ( ) to open it. 4. Click to open a back up video file in another location. 5.
  • Page 47 Backup Video Player Controls 1. File List: Double-click to open a file. 2. Display Area: Select the split-screen mode. Double-click a video file to expand. Click the controls inside the display area to do the following: • : View information about the video file. •...
  • Page 48 Backup 6. Add Files: Click to open back up video files. 7. Full-screen: Click to open the player in full screen. Press ESC to exit full screen. 8. Config: Click to open the configuration menu for the player. From here you can control the default file formats and save locations for snapshots and control the aspect ratio.

  • Page 49: Managing Passwords And User Accounts

    Managing Passwords and User Accounts By default, the system user name is admin. The system does not have a default password. You will be prompted to create a new, secure 6 character password when you connect to the system for the first time. Passwords are enabled by default and are required to access the Main Menu or connect to the system using a computer or mobile device.

  • Page 50: Adding Users

    Managing Passwords and User Accounts 7. Under New Password, enter a new 6 character password for the account. Repeat the new password under Confirm Password. 8. Click OK to save changes. 14.2 Adding Users You can allow multiple users to log in to the system. When adding different users, you can assign which menus they have access to.

  • Page 51: Modifying Users

    Managing Passwords and User Accounts 5. Configure the following: • User Name: Enter a name for the user account. • Password: Enter a 6 character password for the user account. Enter the password again under Confirm Password. • Memo (optional): Enter a description of the user account. •...

  • Page 52: Account Groups

    Managing Passwords and User Accounts 2. Click OK to confirm. NOTE The admin account cannot be deleted from the system. 14.5 Account Groups Account groups can be used to easily manage permissions for multiple user accounts. User accounts can be given all the permissions of a group, but cannot be given permis- sions that the group does not have.

  • Page 53: Modifying Groups

    Managing Passwords and User Accounts 6. Configure the following: • Group Name: Enter a name for the group. • Memo: Enter an optional comment for this group. • Authority: Check the permissions that the group will have. User accounts assigned to this group can not be given any permissions the group does not have.

  • Page 54: Using The Main Menu

    Using the Main Menu To open the Main Menu: • Using the Mouse: Right-click and click Main Menu. 1. PLAYBACK: Open Playback mode. For details, see 12 Playback, page 25. 2. BACKUP: Export files to USB device. For details, see 13 Backup, page 29. 3.

  • Page 55: Configuring Recording Quality

    Using the Main Menu 15.1.2 Configuring Recording Quality The system employs two video recording streams, a Main Stream and a Sub Stream. The Main Stream records high quality video to your system’s hard drive. The Sub Stream re- cords lower resolution video for efficient streaming to devices over the Internet. You can customize the video quality settings for these streams according to your needs.
  • Page 56 Using the Main Menu 3. Configure the following settings. Settings for the Main Stream are in the left column. Settings for the Sub Stream are in the right column. • Type: For the Main Stream, you can set different recording quality settings for Con- tinuous, MD (Motion Detect), and Alarm recording.

  • Page 57: Configuring Audio Recording

    Using the Main Menu 15.1.3 Configuring Audio Recording The system supports audio recording. Audio-enabled cameras (not included) are required to use audio recording. The MIC IN port is reserved for two-way audio. NOTE You must connect an RCA audio input device to the system to use audio recording or you must have an MPX camera that supports audio.
  • Page 58 Using the Main Menu NOTE In order to enable Snapshot recording, the following menu options must be configured: • The Snapshot schedule must be enabled for times that you would like to save snapshots. See 15.3.15 Configuring the Snapshot Schedule, page 77. •...

  • Page 59: Configuring Video Overlay Settings

    Using the Main Menu 15.1.5 Configuring Video Overlay Settings The Overlay tab allows you to configure the text and information that appears overtop of the camera image, such as time and channel display. To configure video overlay settings: 1. From the Main Menu, click and select Recording>Overlay.
  • Page 60 Using the Main Menu 3. Configure the following settings: • Time Display: Check this option to display the time information. Click Set next to Time Display to choose the position of the time display overlay. A live view screen of the currently-selected channel appears. Click and drag the time display to posi- tion it in any desired area.

  • Page 61: Creating Custom Channel Names

    Using the Main Menu 15.1.6 Creating Custom Channel Names You can assign custom names to your cameras. For example, you can name your cameras based on their location (e.g. hallway or front door). To create custom channel names: 1. From the Main Menu, click and select Channel Name.

  • Page 62: Upgrading Camera Firmware (Advanced)

    Using the Main Menu To configure cable type options: 1. From the Main Menu, click and select Cable Type. 2. For each channel, select the appropriate cable type option. NOTE It is recommended to select Auto, the default for MPX cameras. When Auto is selected, the system automatically selects the camera format.

  • Page 63: Info

    Using the Main Menu 1. From the Main Menu, click and select IPC Upgrade. NOTE IPC Upgrade is only available if at least one IP camera channel is enabled. See 15.1.8 Selecting Ca- ble Type, page 51. 2. Click Browse to search for and select the .bin camera firmware file. 3.

  • Page 64: Hdd Info

    Using the Main Menu 15.2.1 HDD Info The HDD Info sub-menu shows information related to the hard drives installed in the sys- tem, including capacity, status, and type. To access the HDD Info menu: • From the Main Menu, click and then click Info.

  • Page 65: Record Info

    Using the Main Menu 15.2.2 Record Info The Record Info menu shows the start and end times of recordings saved on the hard drive. To access the Record Info menu: • From the Main Menu, click and then select Info>Record Info. #LX400096;...

  • Page 66: Version

    Using the Main Menu 15.2.3 Version The Version sub-menu allows you to view information about the current firmware installed on the system. To access the Version menu: • From the Main Menu, click and then click Info>Version. 15.2.4 Alarm Status The Alarm Status menu shows you a display of system alarms.
  • Page 67 Using the Main Menu The following alarms are shown in the Alarm Status menu: • No HDD: No hard drive is detected. • Disk Error: Hard drive error detected. • Disk Full: Hard drive is full. • Net Disconnection: System is not connected to the network. •...

  • Page 68: Online Users

    Using the Main Menu 15.2.5 Online Users The Online Users menu shows a list of users connected to the system using computers or mobile devices. To access Online Users: • From the Main Menu, click and then select Network. #LX400096; r.45547/45547; en-US...

  • Page 69: Load

    Using the Main Menu 15.2.6 Load The Load menu shows you the network traffic your system is sending and receiving. To access Load: • From the Main Menu, click and then select Network>Load. #LX400096; r.45547/45547; en-US...

  • Page 70: Test

    Using the Main Menu 15.2.7 Test The Test menu allows you to test if your system can connect to other devices over the LAN or Internet. You can enter the IP address of a device and click Test to determine if your system can connect to it.

  • Page 71: Log

    Using the Main Menu To access BPS: • From the Main Menu, click and then select BPS. 15.2.9 Log The Log sub-menu allows you to search for system logs. #LX400096; r.45547/45547; en-US...

  • Page 72: Setting

    Using the Main Menu To search for system logs: 1. From the Main Menu, click and then select Log. 2. Under Type, select the log type to search for. 3. Under Start Time and End Time, select the start and end time for your search. 4.

  • Page 73: Network

    The Connection menu allows you to configure ports used by the system. Please note that port forwarding is not required to use FLIR Cloud™ or to connect using the apps. If you are using DDNS connectivity, port forwarding is required for the HTTP Port (default: 80) and TCP (Client Port) (default: 35000).

  • Page 74: Configuring Ddns Settings

    2. Configure the ports as needed and click OK to save changes. NOTE Up to 3 devices may connect to the system at the same time when using FLIR Cloud™. 15.3.4 Configuring DDNS Settings FLIR DDNS is available as an optional connectivity option. Please see 19 DDNS Setup (Advanced), page 152 for details.

  • Page 75: Configuring Email Alerts

    Using the Main Menu 2. From the Main Menu, click and then select Network>DDNS. 3. Check Enable. 4. Under Domain Name, enter the Domain Name/URL Request your received in the email after registering for DDNS. 5. Under User ID, enter your DDNS User Name. 6.
  • Page 76 Using the Main Menu To configure Email Alerts: 1. From the Main Menu, click and then select Network>Email. 2. Check Enable to enable email notifications. 3. Configure the following: • Mail Select: Select the email provider. • SMTP Server: Enter the SMTP server address. •...

  • Page 77: Event

    Using the Main Menu 15.3.6 Event The Event menu allows you to configure settings for motion detection, video loss, and sys- tem warnings. 15.3.7 Configuring Motion Detection Motion Detection events allow the system to mark footage that has motion. This allows you to quickly locate relevant footage through Search.
  • Page 78 Using the Main Menu 4. Click Setup next to Region to configure which areas of the image will be enabled for motion detection. A grid will appear over the camera’s live view. Motion Grid • Areas enabled for motion detection are shown in color and areas that are disabled are transparent.

  • Page 79: Configuring Video Loss Settings

    Using the Main Menu 6. Configure the following system actions when motion is detected: • Show Message: Check to enable an on-screen pop-up when one of your cameras detects motion. On-screen pop-up shows the channels an event occurred on and the type of event.

  • Page 80: Configuring Tamper Detection

    Using the Main Menu 4. Configure the following to customize settings for video loss events: • Period: Click Setup to configure a schedule for video loss events. It is recom- mended to leave this on the default setting, so you can be alerted at any time one of your cameras loses video.
  • Page 81 Using the Main Menu 2. Select the channel to configure tamper detection for. 3. Check Enable. 4. Select a Sensitivity level to determine the amount of movement needed to trigger tamper detection. NOTE Tampering events usually involve dramatic changes in the camera image, so it is recommended to keep the sensitivity for tamper detection relatively low.
  • Page 82 Using the Main Menu 5. Click Setup next to Period to customize active hours for tamper detection (for exam- ple, during hours when your business is closed). • By default, tamper detection is enabled at all times. Click or click-and-drag over por- tions of the schedule you want to add/remove from the schedule.
  • Page 83 Using the Main Menu 6. Enter the video recording time in seconds for tamper events beside Post REC. 7. Check tampering notification options: Show Message, Send Email and Buzzer. #LX400096; r.45547/45547; en-US...

  • Page 84: Configuring Hard Drive Warnings

    Using the Main Menu 8. Check recording and system options in the event of tampering: Record Channel, PTZ Activation, Sequence and Snapshot. • For options with channel numbers beside them, select the channels that should be included. For example, check Sequence, then select the channels your system should sequence through.

  • Page 85: Configuring Network Warnings

    Using the Main Menu To configure hard drive warnings: 1. From the Main Menu, click and then click Event>Warning>HDD. 2. Under Event Type, select the hard drive event you would like to configure. • No Disk: No hard drive detected. •...

  • Page 86: Storage

    Using the Main Menu To configure network warnings: 1. From the Main Menu, click and then click Event>Warning>Network. 2. Under Event Type, select the event type you would like to configure. • Net Disconnection: The system has lost connection to the network. •...

  • Page 87: Configuring Pre-Recording

    Using the Main Menu To configure the video recording schedule: 1. From the Main Menu, click and then click Storage>Schedule>Record. 2. Under Channel, select the channel you would like to configure or select All. 3. Configure the schedule as needed: •...

  • Page 88: Configuring The Snapshot Schedule

    Using the Main Menu To configure pre-recording: 1. From the Main Menu, click and then click Storage>Schedule>Record. 2. Under Channel, select the camera you would like to configure or select All. 3. Under PreRecord, select the duration for pre-recording. 4. Click OK to save settings. 15.3.15 Configuring the Snapshot Schedule You can set a schedule for recording snapshots from the cameras.

  • Page 89: Configuring Holidays

    Using the Main Menu 1. From the Main Menu, click and then click Storage>Schedule>Snapshot. 2. Under Channel, select the channel you would like to configure or select All. 3. Configure the schedule as needed: • Check Continuous, MD (motion detection), or Alarm to select the recording type you would like to configure.
  • Page 90 Using the Main Menu To configure holidays: 1. From the Main Menu, click and then click Setting>General>Holiday. 2. Click Add New Holidays. 3. Configure the following: • Holiday Name: Enter a name for this holiday. • Repeat Mode: Select Once Only for the holiday to occur only this year or All-Year for the holiday to be repeated each year.

  • Page 91: Formatting The Hard Drive

    Using the Main Menu 4. Click Add. Now that you have added a holiday, an extra holiday setting is added to the recording schedule. NOTE You can disable holiday schedules by selecting Close under the Status dropdown and then click Apply.

  • Page 92: Configuring General System Settings

    Using the Main Menu 1. From the Main Menu, click and then click Storage>HDD Manager. 2. Click the hard drive you would like to configure. 3. Under Type, select Read-write HDD or Read-only HDD. 4. Click OK to save changes. The system will restart to complete this operation. 15.3.19 Configuring General System Settings You can use the General menu to configure miscellaneous system settings.

  • Page 93: Setting The Monitor Resolution (Display)

    Using the Main Menu 2. Configure the following: • Device Type: Shows the model number of your system. • Device No.: Select the remote control address of the system. See 8.1 Setting the Remote Control Address, page 15. • Language: Set the system languages. Available options are English, French, and Spanish.

  • Page 94: Saving Your System Configuration To A Usb Thumb Drive

    Using the Main Menu 2. Under Resolution, select the correct resolution for your monitor: 1920x1080, 1280x1024, 1280x720, or 1024x768. 3. Click OK to save changes. Click OK again to restart the system using the new resolution. To configure other display settings: 1.
  • Page 95 Using the Main Menu 2. From the Main Menu, click and then click Setting>Config Backup. 3. Under Device Name, select the USB device where you would like to save the configuration. 4. Click EXPORT to save your current system configuration. To restore a saved system configuration: 1.

  • Page 96: Setting The System To Factory Defaults

    USB thumb drive (not included). To upgrade firmware from a USB drive: 1. Download the firmware upgrade from www.flir.com/security/pro. 2. Extract the firmware file and copy the firmware to a blank USB thumb drive. NOTE Do not have any folders on the USB thumb drive—just the firmware file.

  • Page 97: Shutdown

    Using the Main Menu 4. Right-click and then click Main Menu. Click >Setting>Upgrade. 5. Click Start. 6. Select the firmware file on the USB drive and click Start. WARNING DO NOT POWER OFF THE SYSTEM OR DISCONNECT THE POWER CABLE DURING FIRM- WARE INSTALLATION 15.4 Shutdown Use the Shutdown menu to shutdown, restart, or log out of the system.

  • Page 98: Connecting To Your System Over The Internet On Pc Or Mac

    Connecting to Your System Over the Internet on PC or Mac This system features connectivity using the exclusive FLIR Cloud™. This cloud-enabled service allows for Internet connectivity without requiring any network configuration. Up to 3 devices may connect to the system at the same time.

  • Page 99: Step 1 Of 3: Connect Your System To Your Router

    3. Reconnect the power adapter to power the system back on. 16.3 Step 2 of 3: Obtain the system’s Device ID The Device ID is a unique code that allows your system to handshake with FLIR Cloud™ servers for a secure connection over the Internet.
  • Page 100 Connecting to Your System Over the Internet on PC or Mac 3. Log into the Client Software using the Client Software user name (default: admin) and password (default: admin) and then click Login. 4. Click Add Device. 5. Enter the following: #LX400096;...
  • Page 101 Connecting to Your System Over the Internet on PC or Mac 5.1. Device Name: Choose a name for your system of your choice. 5.2. Device ID: Manually enter the Device ID printed on the label. 5.3. Client Port: Enter the Client Port (default: 35000). 5.4.
  • Page 102 Connecting to Your System Over the Internet on PC or Mac 8. Click and drag Default Group to the display window to open your cameras in live view. Congratulations! You can now connect over the Internet to view and playback video on your computer.

  • Page 103: Using Flir Cloud™ Client For Pc Or Mac

    Using FLIR Cloud™ Client for PC or Mac FLIR Cloud™ Client allows you to connect to multiple systems from a PC or Mac. 17.1 Home Page The Home Page allows you to access all the tabs within the software. Each tab allows you to access different features.

  • Page 104: Live View Controls

    Using FLIR Cloud™ Client for PC or Mac 2. Click and drag a DVR, NVR, group, or individual camera to open live video. To access individual cameras, you can click + to expand groups or systems. 17.2.1 Live View Controls 1.
  • Page 105 Using FLIR Cloud™ Client for PC or Mac Camera toolbar: 1.1. Streaming quality: Shows the bitrate and resolution for the stream, and shows if display is showing the Sub Stream or Main Stream. 1.2. Manual recording: Click to start/stop manual recording.

  • Page 106: Opening Live View In Multiple Monitors

    Using FLIR Cloud™ Client for PC or Mac 9. Devices: Shows a list of groups, cameras, and systems connected to the client. Drag items to the display area to open live video. Right-click to view additional options. 17.2.2 Opening Live View in Multiple Monitors If your computer has multiple monitors, you can open more than one Live View tab and move them to secondary monitors.

  • Page 107: Controlling Ptz Cameras

    Using FLIR Cloud™ Client for PC or Mac 2. Click and drag the tab outside of the client window to create a new window. You can drag the window to one of the secondary monitors. Result 17.3 Controlling PTZ Cameras If you have PTZ cameras (not included), you can control them using the client.

  • Page 108: Ptz Presets

    Using FLIR Cloud™ Client for PC or Mac To control PTZ cameras: • Click the display area with the PTZ cameras and use the on-screen PTZ controls. PTZ controls: 1. Open menu: Click to open camera OSD menu controls. This feature may not be sup- ported for all camera models.

  • Page 109: Ptz Tours

    Using FLIR Cloud™ Client for PC or Mac 2. Click 3. Select the number of the preset you would like to add. 4. Move the camera to the desired position. 5. Click to save the current position as a preset.

  • Page 110: Ptz Pattern

    Using FLIR Cloud™ Client for PC or Mac 5. Use the chart to select which presets you would like to include in the tour and the order of presets. • Preset: Select the preset number. • Time(s): Enter the time in seconds the camera will remain on the selected preset.

  • Page 111: Ptz Scan

    Using FLIR Cloud™ Client for PC or Mac 3. Move the camera into the desired start position. 4. Click to start recording the pattern. 5. Move the camera to the desired end position. Then, click to stop recording the pattern.
  • Page 112 Using FLIR Cloud™ Client for PC or Mac To playback video: 1. Check the channels you would like to play back from in the Device List. 2. Under Type, check the file types you would like to search for. • All: All recordings.

  • Page 113: Playback Controls

    Using FLIR Cloud™ Client for PC or Mac 6. Click inside the play back bar to start playback. 17.5 Playback Controls #LX400096; r.45547/45547; en-US...

  • Page 114: Downloading Video To Your Computer Hard Drive

    It is recommended to download video of important events as soon as possible to en- sure they are not overwritten by new recordings. NOTE PC Users: You may need to run FLIR Cloud™ Client as an administrator to download files to your hard drive. To download video files: 1.

  • Page 115: Alarm

    • Mac Users: Browse to the folders listed in General>File. To get to the default location, open Applica- tions in Finder, right click on FLIR Cloud Client and select Show Package Contents. Then, navigate to the desired folder. 17.7 Alarm The Alarm menu allows you to view a list of alarms received by the client software.

  • Page 116: Log

    Using FLIR Cloud™ Client for PC or Mac Alarm menu overview: 1. Number of alarms: Shows the number of open alarms. 2. Alarm list: Shows the list of alarms and information on when they occurred and which systems and channels triggered them.
  • Page 117 Using FLIR Cloud™ Client for PC or Mac To view client logs: 1. Click Client Log to view logs for the client software. 2. Configure the following: • Start Time/End Time: Select the start and end times to search for logs.

  • Page 118: E-Map

    Using FLIR Cloud™ Client for PC or Mac 1. Click Device Log to view logs from connected systems. 2. Configure the following: • Start Time/End Time: Select the start and end times to search for logs. • Log Type: Select the type of logs to search for.
  • Page 119 Using FLIR Cloud™ Client for PC or Mac 2. Click Add Map. 3. Configure the following: • Name: Enter a name for your e-map of your choice. • Picture: Click File and then select a .png, .bmp, or .jpg image on your computer to use as the e-map.
  • Page 120 Using FLIR Cloud™ Client for PC or Mac 5. Click Edit to edit the e-map. 6. Click and drag cameras from the device list to place them on the map. To open cameras from the e-map: 1. Click View. #LX400096; r.45547/45547; en-US...

  • Page 121: Devices

    Using FLIR Cloud™ Client for PC or Mac 2. Double-click cameras on the map to open live video. 17.10 Devices The Devices menu is where you can manage systems connected to the client software. To access the Devices menu: • Click...

  • Page 122: Device Config

    Using FLIR Cloud™ Client for PC or Mac 1. Devices Found: Shows systems that are connected to the same network as the com- puter where the client is installed. Once you connect to the system, it moves to the bot- tom of the screen.

  • Page 123: Alarm Cfg

    Using FLIR Cloud™ Client for PC or Mac 17.12 Alarm CFG The Alarm CFG menu allows you to configure alarms for the client software. The client software will alert you by popping up live video and playing sound alerts. NOTE Alarm upload must be enabled on the system in order for it to send the alarm to the client software.
  • Page 124 Using FLIR Cloud™ Client for PC or Mac 3. In the Alarm sources menu, you set up the parameters that trigger the alarm. • Under Alarm Type, select the alarm type that will trigger an alarm. For example, you can select Motion Detect for the alarm to be triggered by motion.
  • Page 125 Using FLIR Cloud™ Client for PC or Mac 4. In the Alarm link menu, you set up the responses to alarms. Select the channels that will pop up or alarm out devices (not included; not all systems support alarm out devi- ces) that will be triggered by an alarm.
  • Page 126 Using FLIR Cloud™ Client for PC or Mac 6. In the Period window, configure times the alarm will be activated. 7. Click Confirm to save the alarm. To manage alarms: 1. Export: Export current list of alarms as an xml file.

  • Page 127: Tour & Task

    Using FLIR Cloud™ Client for PC or Mac 4. Add: Add new alarm. 5. Alarms. 6. On/off: Click to enable/disable alarm. 7. Delete: Click to delete alarm. 8. Edit: Click to edit alarm settings. 17.13 Tour & Task The Tour & Task menu is where you can set up custom views for the system. You can also set up tours, which sets the client to automatically cycle through views.

  • Page 128: Account

    Using FLIR Cloud™ Client for PC or Mac 5. Select the split-screen mode you would like to use for the view and then click and drag channels to the empty grid areas to select channels to be shown in the view.
  • Page 129 Using FLIR Cloud™ Client for PC or Mac To create a user account: 1. Click Add. #LX400096; r.45547/45547; en-US...

  • Page 130: Managing Roles

    Using FLIR Cloud™ Client for PC or Mac 2. Configure the following settings for the user account: • User Name: Enter a user name for the account. • Role: Select the role for the user account. By default, the user account gains all the permissions of the role selected, but you can deactivate permissions as needed.
  • Page 131 Using FLIR Cloud™ Client for PC or Mac To create a role: 1. Click the Role tab. 2. Click Add. #LX400096; r.45547/45547; en-US...

  • Page 132: General

    Using FLIR Cloud™ Client for PC or Mac 3. Configure the following settings for the role: • Role Name: Enter a name for the role. • Remarks (Optional): Enter a text description of the role. • Role Rights: Check the permissions that will apply to user accounts assigned this role.

  • Page 133: File

    Using FLIR Cloud™ Client for PC or Mac The Basic menu contains the following settings: • Log Saved Time: Select the number of days you would like the client to save log entries. • Instant Playback Time: Select the number of minutes the system will go back when you start an instant playback.

  • Page 134: Alarm Prompt

    Using FLIR Cloud™ Client for PC or Mac The File menu contains the following options: • Snapshot Path: Click Browse to select the default folder to save snapshots. • Record Path: Click Browse to select the default folder to save video recordings.

  • Page 135: Version

    To find the latest version of the client software, visit www.flir.com/security/pro, search for the model number of your prod- uct, click on your product in the search results, and click on the Downloads tab.
  • Page 136 Using FLIR Cloud™ Client for PC or Mac #LX400096; r.45547/45547; en-US...

  • Page 137: Connecting To Your System Using Smartphone Or Tablet Apps

    18.1 iPhone / iPad FLIR Cloud™ is an iPhone / iPad app that allows you to remotely view your system. 18.1.1 Prerequisites • Connect your system to your router using an Ethernet cable (included).

  • Page 138: Live View Interface

    5.6 Step 6: Creating a New, Secure Password, page 9. 6. Tap Connect. 7. The app opens in Live View and streams video from your cameras. 18.1.3 Live View Interface You can use FLIR Cloud™ in portrait and landscape mode. #LX400096; r.45547/45547; en-US...
  • Page 139 Connecting to Your System Using Smartphone or Tablet Apps Live View Overview 1. Menu: Tap to bring up the Menu. 2. Display Area: Double-tap to open a channel in full screen. Swipe left or right to select a different page of channels. 3.

  • Page 140: Controlling Ptz Cameras

    Connecting to Your System Using Smartphone or Tablet Apps 5. Snapshot: Tap to take a snapshot from the currently selected channel. 6. Control Bar: Contains the following options. Swipe left or right to access more options. 6.1. Quick Playback: Tap to start/stop quick playback. 6.2.

  • Page 141: Viewing Snapshots And Videos With Local Files

    Connecting to Your System Using Smartphone or Tablet Apps PTZ Controls 1. Live Display: Swipe to move the camera. Pinch to zoom in/out. 2. Focus: Tap to show focus controls. 3. Zoom: Tap to show zoom controls. 4. Iris: Tap to show iris controls. 5.

  • Page 142: Using Playback Mode On Iphone / Ipad

    Connecting to Your System Using Smartphone or Tablet Apps Local Files Overview 1. Menu: Return to Menu. 2. Files: Tap to open files. 3. File Type: Tap the options to select video files or snapshots. 4. Options: Tap to delete or export files to your device’s local storage. NOTE Exported snapshots and video files are saved to the Photos app.

  • Page 143: Enabling Push Notifications

    Connecting to Your System Using Smartphone or Tablet Apps 3. Select the date then the start and end times to playback. 4. Use the on-screen controls to control playback. Playback Controls 4.1. Display Area: Double-tap to open in full-screen. 4.2. Time Bar: Shows the length of the recording.
  • Page 144 Connecting to Your System Using Smartphone or Tablet Apps NOTE Your cameras must have motion detection activated to receive push notifications. To enable Push Notifications: 1. Tap to access the Menu, and then tap Push Config. 2. Tap the system you would like to configure. #LX400096;...

  • Page 145: Using The Event List

    Connecting to Your System Using Smartphone or Tablet Apps 3. Tap Motion Detect and then check each channel you would like to receive push notifi- cations from. 4. Tap to save changes. You will now receive a notification when one of the selected cameras detect motion.

  • Page 146: Using Favorites

    Connecting to Your System Using Smartphone or Tablet Apps Event List Overview 1. Events: Shows the details of each motion detection event. Tap the event to view the video or snapshot. 2. Delete All: Tap to delete all events in the Event List. NOTE To delete a single event, swipe it to the left and then tap Delete.

  • Page 147: Using The E-Map

    Connecting to Your System Using Smartphone or Tablet Apps 4. Select the cameras you would like to add to the group. Tap to save changes. NOTE To delete cameras that have been added to the group, select the group in the group list. Then, swipe left and tap Delete.
  • Page 148 Connecting to Your System Using Smartphone or Tablet Apps 2. Tap 3. Select a .jpg image on your mobile device. 4. Press and select a camera. Drag the camera on the screen to place it on the map. Repeat to add additional cameras. 5.

  • Page 149: Device Manager

    Connecting to Your System Using Smartphone or Tablet Apps 2. Select the E-Map in the Device List. 3. Tap the camera or cameras to select and then tap Connect to open the cameras. 18.1.11 Device Manager You can use Device List to add, delete, or edit your systems. To access Device Manager: •...

  • Page 150: Adding Devices Using An Ip Or Ddns Address (Advanced)

    18.1.12 Adding Devices Using an IP or DDNS Address (Advanced) The app can connect directly to a device via the IP address or DDNS address as an op- tional advanced connectivity method or for systems that do not support FLIR Cloud™. Prerequisites: •...
  • Page 151 Connecting to Your System Using Smartphone or Tablet Apps 2.1. Tap Register Mode and select IP/Domain. 2.2. Name: Choose a name for your system of your choice. 2.3. Address: Enter the IP address or DDNS address of your system. 2.4. Client Port: Enter the Client Port (default: 35000).

  • Page 152: Android

    Connecting to Your System Using Smartphone or Tablet Apps 18.2 Android FLIR Cloud™ allows you to remotely view your system on Android devices. 18.2.1 Prerequisites • Connect your system to your router using an Ethernet cable (included). • Make sure to upgrade your system to the latest firmware version. You must have the latest firmware and mobile apps to connect to the system over the Internet.

  • Page 153: Live View Interface

    6. Tap Connect. 7. The app opens in Live View and streams video from your cameras. 18.2.3 Live View Interface You can use FLIR Cloud™ in portrait and landscape mode. Live View Overview 1. Menu: Tap to bring up the Menu.

  • Page 154: Controlling Ptz Cameras

    Connecting to Your System Using Smartphone or Tablet Apps 6.1. Quick Playback: Tap to start/stop quick playback. 6.2. PTZ Controls: Open/close PTZ controls. PTZ camera required (not included). 6.3. Video Quality: Open/close streaming quality panel. 6.4. Alarms: Not supported. 6.5. Audio: Audio enabled cameras required.

  • Page 155: Viewing Snapshots And Videos With Local Files

    Connecting to Your System Using Smartphone or Tablet Apps 5. Go to preset: Tap to access preset controls. Then use the sliders to select a preset and then tap the checkmark to go to the preset. NOTE You must set presets for the camera using the system’s local menus before you can use this feature. 18.2.5 Viewing Snapshots and Videos with Local Files If you have saved snapshots or videos using the app, you may open them with Local Files.

  • Page 156: Enabling Push Notifications

    Connecting to Your System Using Smartphone or Tablet Apps 4. Use the on-screen controls to control playback. Playback Controls 4.1. Display Area: Double-tap to open in full-screen. 4.2. Play/pause. 4.3. Time Bar: Tap inside the bar to fast forward or rewind. 4.4.
  • Page 157 Connecting to Your System Using Smartphone or Tablet Apps NOTE Your cameras must have motion detection activated to receive push notifications. To enable Push Notifications: 1. Tap to access the Menu, and then tap Push Config. 2. Tap the system you would like to configure. #LX400096;...

  • Page 158: Using The Event List

    Connecting to Your System Using Smartphone or Tablet Apps 3. Tap Motion Detect and then check each channel you would like to receive push notifi- cations from. 4. Under Push type, select Video to attach a video clip to each push notification. Or, se- lect Image to attach an image to each push notification.
  • Page 159 Connecting to Your System Using Smartphone or Tablet Apps 1. Tap to access the Menu, and then tap Favorites. 2. Tap a group to configure an existing group. NOTE to create a new group and then enter a name for the new group. 3.

  • Page 160: Using The E-Map

    Connecting to Your System Using Smartphone or Tablet Apps 18.2.10 Using the E-Map E-Map allows you to place cameras over a still image. For example, you can use the E- Map to create a virtual map of your cameras over a floor plan of your home or business. To add an E-Map: 1.

  • Page 161: Device Manager

    18.2.12 Adding Devices Using an IP or DDNS Address (Advanced) The app can connect directly to a device via the IP address or DDNS address as an op- tional advanced connectivity method or for systems that do not support FLIR Cloud™. #LX400096; r.45547/45547; en-US...
  • Page 162 • To ensure connectivity, it is highly recommended to register for a free DDNS domain to use with your system. • For more information on port forwarding and DDNS, visit www.flir.com/security/pro. To add a device using an IP or DDNS address: 1.

  • Page 163: Ddns Setup (Advanced)

    DDNS Setup (Advanced) Free DDNS service is available as an optional connectivity method to connect to your sys- tem over the Internet. NOTE Except where noted, the instructions in this section are the same on PC or Mac. 19.1 Accessing your System within a Local Network (LAN) You can connect to your system through using the Client Software through the local area network (LAN).

  • Page 164: Step 2 Of 3: Obtain The System's Local Ip Address

    To connect using the system’s local IP address: 1. Download and install the client software. To find the client software visit www.flir.com/security/pro, search for the model number of your product, click on your product in the search results, and click on the Downloads tab.
  • Page 165 DDNS Setup (Advanced) 3. Log into the Client Software using the Client Software user name (default: admin) and password (default: admin) and then click Login. 4. The client scans your LAN for connected systems. Check your system (a) and click Add (b).

  • Page 166: Ddns Setup-Access Your System Remotely Over The Internet

    Wizard manual on www.flir.com/security/pro. • Manually port forward the required ports on your router to your system’s IP address by following your router manufacturer’s instructions. For more information on port forward- ing, see the reference guides on www.flir.com/security/pro. #LX400096; r.45547/45547; en-US...

  • Page 167: Step 2 Of 4: Create A Ddns Account

    If the above ports are not forwarded on your router, you will not be able to access your system remotely. 19.2.2 Step 2 of 4: Create a DDNS Account To setup your free FLIR DDNS account: 1. In your browser, go to http://ddns.myddns-flir.com...

  • Page 168: Step 3 Of 4: Enable Ddns On The System

    DDNS Setup (Advanced) 3. Complete the System Information fields: • Product License: Select your product model from the Product License drop down menu (i.e. M5100 Series). • <Product Code> - <MAC Address>: Enter the MAC address of your system. ◦ To find the MAC address, right-click to open the Quick Menu and click Info. •...

  • Page 169: Step 4 Of 4: Connect To The System's Ddns Address

    • PC Users: Download and install the Client Software for PC. • Mac Users: Download and install the Client Software for Mac. Double click to ex- tract the software. Drag the software to Applications. 2. Once installation is finished, double-click the FLIR Cloud™ Client icon ( ) from the desktop.
  • Page 170 DDNS Setup (Advanced) 3. Log into the Client Software using the Client Software user name (default: admin) and password (default: admin) and then click Login. 4. Click Add Device. 5. Enter the following: #LX400096; r.45547/45547; en-US...
  • Page 171 IP/DDNS Address: Enter the Domain Name/URL Request you received in the email when you registered for DDNS followed by .myddns-flir.com. NOTE For example, if your Domain Name/URL Request is tomsmith, enter tomsmith.myddns-flir. 5.4. Client Port: Enter the Client Port (default: 35000).
  • Page 172 DDNS Setup (Advanced) 8. Click and drag Default Group to the display window to open your cameras in live view. Congratulations! You can now connect over the Internet to view and playback video on your computer. #LX400096; r.45547/45547; en-US...

  • Page 173: Rtsp Streaming (Advanced)

    The instructions in this section are using VLC Media Player. VLC Media Player is a free software provided www.videolan.org. FLIR cannot provide support for VLC Media Player or any other 3rd party software. Please contact the software vendor for technical support related to 3rd party software applications.
  • Page 174 RTSP Streaming (Advanced) 3. Enter the RTSP address in the following format: • rtsp://<username>:<password>@<IP address>:<port>/cam/realmonitor?channel= <channelNo>&subtype=<typeNo> • <username>: The user name of the system (default: admin). • <password>: Your new, secure password. • <IP address>: The IP address of the system. NOTE In order to view the RTSP stream over the Internet, you must port forward the RTSP port (default: 554) on your router to the system’s IP address.

  • Page 175: Connecting A Ptz Camera (M5100 Series)

    Connecting a PTZ Camera (M5100 Series) You can connect PTZ cameras (not included) to the system. You can use FLIR MPX or analog PTZ cameras with the system. FLIR MPX PTZ cameras can accept PTZ com- mands directly through the video cable. FLIR MPX PTZ cameras do not require wiring for RS485.

  • Page 176: Controlling A Ptz Camera (Local Dvr)

    Connecting a PTZ Camera (M5100 Series) 6. Under Control Mode, select Serial. Configure the following settings for your PTZ camera. NOTE See the instruction manual for your PTZ camera for details on how to find the information below. • Protocol: Select the camera’s PTZ protocol (for example, Pelco P). •...

  • Page 177: Presets

    Connecting a PTZ Camera (M5100 Series) Advanced PTZ controls overview: 1. No.: Select the number of the action you want to perform. 2. Not supported. 3. PTZ camera menu: Click to open the camera’s OSD menu. This may not be sup- ported on all camera models.

  • Page 178: Tours

    Connecting a PTZ Camera (M5100 Series) 2. Click the Preset tab. 3. Enter the number of the preset you want to create under Preset. 4. Move the camera to the desired position and click Set. To go to a preset: •...

  • Page 179: Auto Scan

    Connecting a PTZ Camera (M5100 Series) 2. Click the Pattern tab. 3. Under Pattern, enter the pattern you would like to configure. 4. Move the camera into the desired start position and click Begin. 5. Move the camera into the desired end position and click End. To run a pattern: •...

  • Page 180: Connecting Cameras To The Local Area Network (Lan)

    Connecting Cameras to the Local Area Network (LAN) The M5100 Series (8–channel and 16–channel) can support IP camera channels, in addi- tion to the MPX/analog channels it already has. The 8–channel system can accommodate 4 additional IP camera channels and the 16–channel system can accommodate 8 addi- tional IP camera channels.
  • Page 181 Connecting Cameras to the Local Area Network (LAN) 2. Log in using the admin account (default User Name: admin and your new, secure password). 3. Click Device Search. The system searches the network for compatible cameras. 4. Check the camera(s) you would like to add. 5.

  • Page 182: M5100 Series Hard Drive Installation

    M5100 Series Hard Drive Installation The system comes with a pre-installed 3.5" SATA hard drive. You can replace the hard drive with one up to a maximum size of 8TB. 23.1 Installing a Hard Drive CAUTION Make sure that the system is OFF and the power adapter is disconnected before removing/installing the hard drive.

  • Page 183: Removing The Hard Drive

    M5100 Series Hard Drive Installation 5. Connect the SATA power and data cable to the hard drive. 6. Turn the system over carefully. Tighten the hard drive screws (4x) to secure the hard drive. CAUTION Hold the hard drive in place when turning the system over to prevent damage to the system. 7.

  • Page 184: Formatting Hard Drives

    M5100 Series Hard Drive Installation 3. Turn the system over and loosen the hard drive screws (4x), but do not remove them. 4. Disconnect the SATA power and data cable from the hard drive. 5. Carefully turn the system over. Slide the hard drive and then lift it out of the system. Images may appear different depending on the model.
  • Page 185 M5100 Series Hard Drive Installation 1. From the Main Menu, click and then click Storage>HDD Manager. 2. Select the hard dive you would like to format and then click Format. Click OK to confirm. 3. Click OK to save changes. The system will restart to complete the formatting process. #LX400096;...

  • Page 186: Troubleshooting

    Troubleshooting When a malfunction occurs, it may not be serious and can be corrected easily. The follow- ing describes the most common problems and solutions. Please refer to the following be- fore calling FLIR Technical Support: Error Possible Causes Solutions •...
  • Page 187 Troubleshooting Error Possible Causes Solutions • Mouse not detected by • Mouse cable is not firmly • Firmly connect the mouse ca- system. connected to the system. ble to one of the USB ports. Mouse is not connected to the system. •...

  • Page 188: M5100 Series System Specifications

    M5100 Series System Specifications System Operating System Linux (embedded) Pentaplex Simultaneous view, record, playback, backup & re- mote monitoring Number of Channels 4/8/16 channel Inputs/Outputs Video IN 4/8/16 × 1Vp-p, BNC BNC Video OUT VGA OUT HDMI Audio IN Audio IN 1 channel (RCA), supports 2-way talk Audio OUT Audio OUT 1 channel (RCA), supports 2-way talk USB Port...
  • Page 189 Cloud Connection FLIR Cloud™ Supported Operating Systems Windows™, Mac OSX Remote Software FLIR Cloud™ CMS Software (PC/Mac) Email Notification Text with snapshot Instant Smart Phone & Tablet Support FLIR Cloud™ iPad®, iPhone®, Android™ apps DDNS Free FLIR DDNS #LX400096; r.45547/45547; en-US...
  • Page 190 30/25 30/25 15/12 As our products are subject to continuous improvement, FLIR Systems, Inc. and its sub- sidiaries reserve the right to modify product design, specifications, and prices without no- tice and without incurring any obligation. E&OE #LX400096; r.45547/45547; en-US...

  • Page 191: Notices

    Notices This product has been certified and found to comply with the limits regulated by FCC, EMC, and LVD. Therefore, it is designated to provide reasonable protection against inter- ference and will not cause interference with other appliance usage. However, it is impera- tive that the user follows the guidelines in this manual to avoid improper usage, which may result in damage to the product, electrical shock and fire hazard injury.
  • Page 192 #LX400096; r.45547/45547; en-US...
  • Page 194 © 2017, FLIR Systems, Inc. All rights reserved worldwide. Names and marks appearing herein are either registered trademarks or trademarks of FLIR Systems and/or its subsidiaries. All other trademarks, trade names or company names referenced herein are used for identification only and are the property of their respective owners.

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