FLIR M5100 Series Instruction Manual
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FLIR M5100 Series Instruction Manual

FLIR M5100 Series Instruction Manual

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Instruction Manual
M5100 Series
FLIR-DIRECT
.ca
info@FLIR-Direct.ca
1.800.561.8187

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Summary of Contents for FLIR M5100 Series

  • Page 1 Instruction Manual M5100 Series FLIR-DIRECT info@FLIR-Direct.ca 1.800.561.8187...
  • Page 2 Instruction Manual M5100 Series FLIR-DIRECT #LX400096; r.45547/45547; en-US info@FLIR-Direct.ca 1.800.561.8187...
  • Page 3 Thank you for purchasing this product. FLIR Systems, Inc. is committed to providing our customers with a high quality, reliable security solution. This manual refers to the following models: M5104 (4–channel) M5108 (8–channel) M5116 (16–channel) For the latest online manual, downloads and product updates, and to learn about our complete line of...

  • Page 4: Table Of Contents

    Important Safeguards ................1 General Precautions..............1 Installation................. 1 Service ..................3 Use..................4 Getting Started (M5100 Series) .............5 Front Panel (M5100 Series)..............6 Rear Panel (M5100 Series)..............7 Basic Setup (M5100 Series) ..............8 Step 1: Connect the BNC Cameras..........8 Step 2: Connect the Mouse............8 Step 3: Connect the Ethernet Cable ..........
  • Page 5 15.3.9 Configuring Tamper Detection ........... 69 15.3.10 Configuring Hard Drive Warnings........73 15.3.11 Configuring Network Warnings .......... 74 15.3.12 Storage................ 75 15.3.13 Configuring the Video Recording Schedule ......75 15.3.14 Configuring Pre-Recording ..........76 FLIR-DIRECT #LX400096; r.45547/45547; en-US info@FLIR-Direct.ca 1.800.561.8187...
  • Page 6 Step 2 of 3: Obtain the system’s Device ID........88 16.4 Step 3 of 3: Connect to the System Over the Internet ......88 Using FLIR Cloud™ Client for PC or Mac ..........92 17.1 Home Page ................92 17.2 Live View ................
  • Page 7 19.2.3 Step 3 of 4: Enable DDNS on the System ......157 19.2.4 Step 4 of 4: Connect to the System’s DDNS Address ... 158 RTSP Streaming (Advanced)............. 162 Connecting a PTZ Camera (M5100 Series).......... 164 21.1 Controlling a PTZ Camera (Local DVR)........165 21.2...
  • Page 8 Table of contents Troubleshooting ................175 M5100 Series System Specifications ..........177 Notices................... 180 26.1 FCC/IC Notice................ 180 26.2 Modification................180 26.3 ROHS .................. 180 FLIR-DIRECT #LX400096; r.45547/45547; en-US info@FLIR-Direct.ca 1.800.561.8187...

  • Page 9: Important Safeguards

    Follow all operating instructions. 2. Retain Instructions: The safety and operating instructions should be retained for fu- ture reference. 3. Heed Warnings: Comply with all warnings on the product and in the operating instructions. FLIR-DIRECT #LX400096; r.45547/45547; en-US info@FLIR-Direct.ca 1.800.561.8187...
  • Page 10 11. Attachments: Do not use attachments unless recommended by the product manufac- turer as they may cause a hazard. FLIR-DIRECT #LX400096; r.45547/45547; en-US info@FLIR-Direct.ca 1.800.561.8187...

  • Page 11: Service

    4. Safety Check: Upon completion of any service or repairs to this product, ask the serv- ice technician to perform safety checks recommended by the manufacturer to deter- mine that the product is in safe operating condition. FLIR-DIRECT #LX400096; r.45547/45547; en-US info@FLIR-Direct.ca...

  • Page 12: Use

    This will prevent damage to the product due to lightning and power line surges. FLIR-DIRECT #LX400096; r.45547/45547; en-US info@FLIR-Direct.ca...

  • Page 13: Getting Started (M5100 Series)

    Getting Started (M5100 Series) The system comes with the following components: Remote control 12V DC power supply + power DVR (Digital Video Recorder) (may not be exactly as shown) cable USB mouse Ethernet cable HDMI cable Quick start guides Hard drive size, number of channels, and camera configuration may vary by model. Please refer to your package for specific details.

  • Page 14: Front Panel (M5100 Series)

    Front Panel (M5100 Series) 1. USB port: Connect a USB mouse (included) or connect a USB flash drive (not in- cluded) for data backup or firmware upgrades. 2. IR: Not supported. 3. IR receiver and LED indicators: IR receiver for the remote control. Keep the IR re- ceiver clear from obstructions.

  • Page 15: Rear Panel (M5100 Series)

    5. A/B: Connect RS485 cables. NOTE For full details on connecting PTZ cameras, see 21 Connecting a PTZ Camera (M5100 Series), page 164 for details. 6. USB port(s): Connect a USB mouse (included) or USB flash drive (not included) for data backup or firmware updates.

  • Page 16: Basic Setup (M5100 Series)

    5.1 Step 1: Connect the BNC Cameras • Connect FLIR MPX or standard analog cameras to the Video Input ports on the rear panel of the DVR. Push and twist the BNC connector clockwise to secure it to the BNC port.

  • Page 17: Step 5: Connect The Power Adapter And Power On The Dvr

    Basic Setup (M5100 Series) 1. HDMI port. 2. VGA port. 5.5 Step 5: Connect the Power Adapter and Power on the DVR 1. Connect the included power adapter to the DC 12V port. Connect the end of the power adapter to a wall socket or a surge protector.

  • Page 18: Step 8: Verify Camera Image

    • Port 35000 (Client port) 5.10.1 FLIR Cloud™ This system features the exclusive FLIR Cloud™. This is a cloud service that allows you to connect to your system over the Internet via a secure handshake with our servers. This means you can easily connect to your system without requiring any network configuration.

  • Page 19: Quick Access To System Information

    Basic Setup (M5100 Series) 5.11 Quick Access to System Information To quickly open a window that displays vital system information: • Right-click to open the Quick Menu and click Info. Enter the system user name (default: admin) and your new, secure password.

  • Page 20: About Mpx

    About MPX FLIR MPX™ is a revolutionary video surveillance format powered by HD-CVI technology. MPX delivers megapixel picture quality over coax, meaning you can upgrade your existing analog systems to HD resolution (1MP, 2.1MP, & 4MP) over a single coax cable (RG59 &...

  • Page 21: Mouse Control

    • During live view, right-click anywhere on the screen to open the Quick Menu. • Within system menus, right-click to exit menus. 3. Scroll wheel: In live view, use the scroll wheel to zoom in/out. FLIR-DIRECT #LX400096; r.45547/45547; en-US info@FLIR-Direct.ca...

  • Page 22: Remote Control

    • Shift: Press to change input types. 7. Add: Configure remote control address. See below for details. 8. Rec: Press to open manual record menu. 9. Fn: Press to perform special functions in some menus. FLIR-DIRECT #LX400096; r.45547/45547; en-US info@FLIR-Direct.ca 1.800.561.8187...

  • Page 23: Setting The Remote Control Address

    A two-digit number should be preceded by one zero. For example, if you entered 8 as the Device No., you have to press Add then 008 on the remote. FLIR-DIRECT #LX400096; r.45547/45547; en-US info@FLIR-Direct.ca...

  • Page 24: Using The System

    10 Setting The Time, page 22. 9.2 Using the Quick Menu The Quick menu gives you access to the system’s key functions. To access the Quick Menu, right-click the screen during live view. FLIR-DIRECT #LX400096; r.45547/45547; en-US info@FLIR-Direct.ca 1.800.561.8187...

  • Page 25: Adjusting Camera Settings

    Use the Camera Settings menu to adjust image settings for your cameras. To adjust image settings: 1. Right-click on the channel you would like to configure and select Camera Setting. En- ter the system password if prompted. FLIR-DIRECT #LX400096; r.45547/45547; en-US info@FLIR-Direct.ca 1.800.561.8187...
  • Page 26 You must save changes to apply settings changes. It is recommended to adjust one setting at a time so you can see the results of each change. Click Default to reset the camera to default image settings. FLIR-DIRECT #LX400096; r.45547/45547; en-US info@FLIR-Direct.ca...

  • Page 27: Using The Navigation Bar

    Instant Playback is used to playback the last 5~60 minutes of video from the selected channel. You can also access Instant Playback in split-screen mode, while still viewing live video from the other channels. FLIR-DIRECT #LX400096; r.45547/45547; en-US info@FLIR-Direct.ca 1.800.561.8187...

  • Page 28: Using Digital Zoom In Live Display

    If the system prompts you to log in, you will need to click again to start Real-time Backup after logging in. 9.6 Using the Virtual Keyboard The Virtual Keyboard is used to input text or numeric values in certain menus. FLIR-DIRECT #LX400096; r.45547/45547; en-US info@FLIR-Direct.ca 1.800.561.8187...
  • Page 29 Using the System 1. Backspace. 2. Enter capital letters. 3. Confirm entry. FLIR-DIRECT #LX400096; r.45547/45547; en-US info@FLIR-Direct.ca 1.800.561.8187...

  • Page 30: Setting The Time

    Your system must have a constant connection to the Internet to use NTP. • (Advanced) You can enter a custom NTP server under Server and Port, and you can select how often the system will sync the time using Interval. 7. Click Apply to save changes. FLIR-DIRECT #LX400096; r.45547/45547; en-US info@FLIR-Direct.ca 1.800.561.8187...

  • Page 31: Recording

    By default, the system is set to record on an always on recording schedule. To configure the recording schedule, see 15.3.13 Configuring the Video Recording Sched- ule, page 75. To select between scheduled and manual recording: 1. Right-click and then select Manual>Record. FLIR-DIRECT #LX400096; r.45547/45547; en-US info@FLIR-Direct.ca 1.800.561.8187...

  • Page 32: Configuring Hard Drive Overwrite

    2. Under HDD Full, select Overwrite for the system to overwrite the oldest recordings when the hard drive is full. Or, select Stop Record for the system to stop recording when the hard drive is full. 3. Click OK to save changes. FLIR-DIRECT #LX400096; r.45547/45547; en-US info@FLIR-Direct.ca 1.800.561.8187...

  • Page 33: Playback

    Use the drop-down menus to select the channels you would like to playback. NOTE Click the display options ( ) to playback multiple channels simultaneously. 3.3. Click inside the video bar to select the playback time. The system will begin playing back at the selected time. FLIR-DIRECT #LX400096; r.45547/45547; en-US info@FLIR-Direct.ca 1.800.561.8187...

  • Page 34: Playback Controls

    If you have video files saved to a USB thumb drive (not included) or external hard drive (not included), you can play them back using the system. To play back from a USB drive: FLIR-DIRECT #LX400096; r.45547/45547; en-US info@FLIR-Direct.ca 1.800.561.8187...

  • Page 35: Using Smart Search

    Select the areas that interest you and Smart Search plays your recording from the time when your camera detects motion in those areas. To set up smart search: 1. In the multiple-channel playback mode, double-click a channel and then click the Smart Search icon ( FLIR-DIRECT #LX400096; r.45547/45547; en-US info@FLIR-Direct.ca 1.800.561.8187...
  • Page 36 2. To create a Smart Search zone, left-click and select the area that you want to detect motion. 3. Repeat these steps for each channel that you want to use Smart Search. 4. Click to start the Smart Search playback. To stop the Smart Search playback, click again. FLIR-DIRECT #LX400096; r.45547/45547; en-US info@FLIR-Direct.ca 1.800.561.8187...

  • Page 37: Backup

    1. Insert a USB thumb drive (not included) into one of the USB ports. 2. From live view, right-click and then select Main Menu. Login if prompted. 3. Click >Backup. 4. Select the USB device you would like to format under Device Name and click Browse. FLIR-DIRECT #LX400096; r.45547/45547; en-US info@FLIR-Direct.ca 1.800.561.8187...

  • Page 38: Backing Up Video

    13.2 Backing up Video 1. Insert a USB thumb drive (not included) into one of the USB ports. 2. From live view, right-click and then select Main Menu. Login if prompted. 3. Click >Backup. FLIR-DIRECT #LX400096; r.45547/45547; en-US info@FLIR-Direct.ca 1.800.561.8187...
  • Page 39 • File Format: Select the file format. ◦ DAV: You can playback .dav files using the FLIR video player software. To find , search for the model number of your product, click on your product in the search results, and click on the Down- loads tab.

  • Page 40: Using Video Clip Backup

    Check the USB device where you would like to save the file. 5.2. Check the files you would like to backup. 5.3. Click Backup . Then click Start. Wait for the backup to complete before remov- ing the USB flash drive. FLIR-DIRECT #LX400096; r.45547/45547; en-US info@FLIR-Direct.ca 1.800.561.8187...

  • Page 41: Viewing Backup Files

    To view backup video files using the Player on PC: 1. Download and install the Video Player for PC from 2. Click to open a back up video file. 3. Use the Player controls to control playback or select other files for playback. FLIR-DIRECT #LX400096; r.45547/45547; en-US info@FLIR-Direct.ca 1.800.561.8187...
  • Page 42 : View information about the video file. • : Start/stop a manual recording from the video file. • : Take a snapshot from the video file. • : Close the video file. 3. Hide/show file list. FLIR-DIRECT #LX400096; r.45547/45547; en-US info@FLIR-Direct.ca 1.800.561.8187...

  • Page 43: Viewing Backup Files On Mac

    , search for the model number of your product, click on your product in the search results, and click on the Downloads tab. To view backup video files using the Player on Mac: 1. Download Video Player for Mac from FLIR-DIRECT #LX400096; r.45547/45547; en-US info@FLIR-Direct.ca 1.800.561.8187...
  • Page 44 3. Drag the Smart Player app to your Desktop or Applications list. Double click Smart Player ( ) to open it. 4. Click to open a back up video file in another location. 5. Use the Player controls to control playback or select other files for playback. FLIR-DIRECT #LX400096; r.45547/45547; en-US info@FLIR-Direct.ca 1.800.561.8187...
  • Page 45 • : Play/pause playback. • : Stop playback. • : Previous file. • : Next file. • : Playback speed. • : Volume control. 5. Zoom Timeline. FLIR-DIRECT #LX400096; r.45547/45547; en-US info@FLIR-Direct.ca 1.800.561.8187...
  • Page 46 8. Config: Click to open the configuration menu for the player. From here you can control the default file formats and save locations for snapshots and control the aspect ratio. 9. About: Click to see version information for the Player software. FLIR-DIRECT #LX400096; r.45547/45547; en-US info@FLIR-Direct.ca...

  • Page 47: Managing Passwords And User Accounts

    2. If prompted, enter the system user name (default: admin) and your new, secure password. 3. Click and select Setting. Select Account. 4. Click next to the user account you would like to modify. 5. Check Modify Password. 6. Under Old Password, enter the account’s previous password. FLIR-DIRECT #LX400096; r.45547/45547; en-US info@FLIR-Direct.ca 1.800.561.8187...

  • Page 48: Adding Users

    1. From Live View, right-click and then select Main Menu. 2. If prompted, enter the system user name (default: admin) and your new, secure password. 3. Click and select Setting. Select Account. 4. Click Add User. FLIR-DIRECT #LX400096; r.45547/45547; en-US info@FLIR-Direct.ca 1.800.561.8187...

  • Page 49: Modifying Users

    2. Update the user’s account details as needed, and then click OK to save changes. 14.4 Deleting Users 1. In the Account menu, click next to the user account you would like to delete. FLIR-DIRECT #LX400096; r.45547/45547; en-US info@FLIR-Direct.ca 1.800.561.8187...

  • Page 50: Account Groups

    1. From Live View, right-click and then select Main Menu. 2. If prompted, enter the system user name (default: admin) and your new, secure password. 3. Click and select Setting. 4. Click Account and select the Group tab. 5. Click Add Group. FLIR-DIRECT #LX400096; r.45547/45547; en-US info@FLIR-Direct.ca 1.800.561.8187...

  • Page 51: Modifying Groups

    14.8 Deleting Groups 1. In the Account menu, click next to the user account you would like to delete. 2. Click OK to confirm. NOTE The admin and user groups cannot be deleted from the system. FLIR-DIRECT #LX400096; r.45547/45547; en-US info@FLIR-Direct.ca 1.800.561.8187...

  • Page 52: Using The Main Menu

    To change the image settings for your cameras, see 9.3 Adjusting Camera Settings, page 17. 15.1.1 Recording The Recording menu allows you to set recording parameters for your cameras, such as the resolution and frame rate. FLIR-DIRECT #LX400096; r.45547/45547; en-US info@FLIR-Direct.ca 1.800.561.8187...

  • Page 53: Configuring Recording Quality

    To configure recording quality: 1. From the Main Menu, click and select Recording>Recording. 2. Select the camera you would like to configure. FLIR-DIRECT #LX400096; r.45547/45547; en-US info@FLIR-Direct.ca 1.800.561.8187...
  • Page 54 Only select cameras support the Audio/Video setting. See15.1.3 Configuring Audio Recording, page 47 for details. 4. (Optional) Click the Copy button to copy recording settings to other channels. 5. Click OK to save changes. FLIR-DIRECT #LX400096; r.45547/45547; en-US info@FLIR-Direct.ca 1.800.561.8187...

  • Page 55: Configuring Audio Recording

    Playback menu or can be attached to email alerts and push notifications. The Snapshot tab in the Recording menu controls the quality and recording parameters for each camera. FLIR-DIRECT #LX400096; r.45547/45547; en-US info@FLIR-Direct.ca 1.800.561.8187...
  • Page 56 • Image Quality: Select the snapshot image quality between 1 (lowest) and 6 (highest). • Snapshot Frequency: Select the number of snapshots (up to 6) the system will take each time. 4. Click OK to save changes. FLIR-DIRECT #LX400096; r.45547/45547; en-US info@FLIR-Direct.ca 1.800.561.8187...

  • Page 57: Configuring Video Overlay Settings

    To configure video overlay settings: 1. From the Main Menu, click and select Recording>Overlay. 2. Under Channel, select the camera you would like to configure. FLIR-DIRECT #LX400096; r.45547/45547; en-US info@FLIR-Direct.ca 1.800.561.8187...
  • Page 58 Privacy masks block out parts of the camera image entirely and appear as black boxes in recordings. 4. (Optional) Click the Copy button to copy overlay settings to other channels. 5. Click OK to save changes. FLIR-DIRECT #LX400096; r.45547/45547; en-US info@FLIR-Direct.ca 1.800.561.8187...

  • Page 59: Creating Custom Channel Names

    IP channels, which can be added to the existing channels by press- ing the Add IP Cam button (8–channel and 16–channel only). See 22 Connecting Cameras to the Local Area Network (LAN), page 169 for more infor- mation about using IP cameras with the system. FLIR-DIRECT #LX400096; r.45547/45547; en-US info@FLIR-Direct.ca 1.800.561.8187...

  • Page 60: Upgrading Camera Firmware (Advanced)

    • Connect a USB flash drive with a compatible .bin camera firmware file saved to it to one of the DVR’s USB ports. NOTE Make sure the firmware file you are using is compatible with your IP camera model. FLIR-DIRECT #LX400096; r.45547/45547; en-US info@FLIR-Direct.ca 1.800.561.8187...

  • Page 61: Info

    5. Click Start Upgrade. Allow a few minutes for the firmware to upgrade. CAUTION DO NOT POWER OFF THE SYSTEM OR DISCONNECT ANY POWER CABLES FOR THE DVR OR CAMERAS DURING FIRMWARE INSTALLATION 15.2 Info Info contains menus that show you system information. FLIR-DIRECT #LX400096; r.45547/45547; en-US info@FLIR-Direct.ca 1.800.561.8187...

  • Page 62: Hdd Info

    The HDD Info sub-menu shows information related to the hard drives installed in the sys- tem, including capacity, status, and type. To access the HDD Info menu: • From the Main Menu, click and then click Info. FLIR-DIRECT #LX400096; r.45547/45547; en-US info@FLIR-Direct.ca 1.800.561.8187...

  • Page 63: Record Info

    The Record Info menu shows the start and end times of recordings saved on the hard drive. To access the Record Info menu: • From the Main Menu, click and then select Info>Record Info. FLIR-DIRECT #LX400096; r.45547/45547; en-US info@FLIR-Direct.ca 1.800.561.8187...

  • Page 64: Version

    Info>Version. 15.2.4 Alarm Status The Alarm Status menu shows you a display of system alarms. Activated alarms are high- lighted in white. Additional info such as channels that are currently detecting motion is shown. FLIR-DIRECT #LX400096; r.45547/45547; en-US info@FLIR-Direct.ca 1.800.561.8187...
  • Page 65 • Net Alarm: Not supported. • Video Loss: Shows disconnected channels. • Motion: Shows channels with active motion alarms. To access the Alarm Status menu: • From the Main Menu, click and then select Alarm Status. FLIR-DIRECT #LX400096; r.45547/45547; en-US info@FLIR-Direct.ca 1.800.561.8187...

  • Page 66: Online Users

    15.2.5 Online Users The Online Users menu shows a list of users connected to the system using computers or mobile devices. To access Online Users: • From the Main Menu, click and then select Network. FLIR-DIRECT #LX400096; r.45547/45547; en-US info@FLIR-Direct.ca 1.800.561.8187...

  • Page 67: Load

    Using the Main Menu 15.2.6 Load The Load menu shows you the network traffic your system is sending and receiving. To access Load: • From the Main Menu, click and then select Network>Load. FLIR-DIRECT #LX400096; r.45547/45547; en-US info@FLIR-Direct.ca 1.800.561.8187...

  • Page 68: Test

    • From the Main Menu, click and then select Network>Test. 15.2.8 BPS The BPS sub-menu shows the bitrates of connected cameras. The bitrate is the amount of data the camera is sending to the system. FLIR-DIRECT #LX400096; r.45547/45547; en-US info@FLIR-Direct.ca 1.800.561.8187...

  • Page 69: Log

    Using the Main Menu To access BPS: • From the Main Menu, click and then select BPS. 15.2.9 Log The Log sub-menu allows you to search for system logs. FLIR-DIRECT #LX400096; r.45547/45547; en-US info@FLIR-Direct.ca 1.800.561.8187...

  • Page 70: Setting

    5. (Optional) Click Backup to export logs to a USB flash drive connected to the system. 15.3 Setting The Setting menu allows you to configure general system, schedule, network, recording, display, and motion settings. It also allows you to restore the system to factory defaults. FLIR-DIRECT #LX400096; r.45547/45547; en-US info@FLIR-Direct.ca 1.800.561.8187...

  • Page 71: Network

    The Connection menu allows you to configure ports used by the system. Please note that port forwarding is not required to use FLIR Cloud™ or to connect using the apps. If you are using DDNS connectivity, port forwarding is required for the HTTP Port (default: 80) and TCP (Client Port) (default: 35000).

  • Page 72: Configuring Ddns Settings

    2. Configure the ports as needed and click OK to save changes. NOTE Up to 3 devices may connect to the system at the same time when using FLIR Cloud™. 15.3.4 Configuring DDNS Settings FLIR DDNS is available as an optional connectivity option. Please see 19 DDNS Setup (Advanced), page 152 for details.

  • Page 73: Configuring Email Alerts

    For details, see 15.3.7 Configuring Motion Detection, page 66. NOTE SMTP server connection information is required to set up email alerts. Contact your email service pro- vider to retrieve your SMTP server information. FLIR-DIRECT #LX400096; r.45547/45547; en-US info@FLIR-Direct.ca 1.800.561.8187...
  • Page 74 • Interval: Enter the interval in minutes for health check emails. 4. Click Test to send a test email. 5. Click OK to save settings. FLIR-DIRECT #LX400096; r.45547/45547; en-US info@FLIR-Direct.ca 1.800.561.8187...

  • Page 75: Event

    To configure Motion Detection events: 1. From the Main Menu, click and then click Event>Motion>Motion Detect. 2. Under Channel, select the channel you would like to configure. 3. Check Enable to enable motion detection on the selected channel. FLIR-DIRECT #LX400096; r.45547/45547; en-US info@FLIR-Direct.ca 1.800.561.8187...
  • Page 76 Click OK when finished. NOTE This setting can override scheduled motion recording. This means that motion recording will only take place at times that are enabled both in the Schedule menu and here. FLIR-DIRECT #LX400096; r.45547/45547; en-US info@FLIR-Direct.ca 1.800.561.8187...

  • Page 77: Configuring Video Loss Settings

    1. From the Main Menu, click and then click Event>Motion>Video Loss. 2. Under Channel, select the channel you would like to configure. 3. Check Enable to enable video loss events for the selected channel. FLIR-DIRECT #LX400096; r.45547/45547; en-US info@FLIR-Direct.ca 1.800.561.8187...

  • Page 78: Configuring Tamper Detection

    You can choose how the system reacts to any signs of tampering (i.e., cameras being moved, damaged or blocked out). Configure tamper detection for recording and notifica- tion options in the event of tampering. To configure tamper detection: 1. From the Main Menu, click and then click Event>Motion>Tampering. FLIR-DIRECT #LX400096; r.45547/45547; en-US info@FLIR-Direct.ca 1.800.561.8187...
  • Page 79 4. Select a Sensitivity level to determine the amount of movement needed to trigger tamper detection. NOTE Tampering events usually involve dramatic changes in the camera image, so it is recommended to keep the sensitivity for tamper detection relatively low. FLIR-DIRECT #LX400096; r.45547/45547; en-US info@FLIR-Direct.ca 1.800.561.8187...
  • Page 80 All to link all days. • Click Setup to manually enter different time periods for the active hours on the se- lected day. FLIR-DIRECT #LX400096; r.45547/45547; en-US info@FLIR-Direct.ca 1.800.561.8187...
  • Page 81 Using the Main Menu 6. Enter the video recording time in seconds for tamper events beside Post REC. 7. Check tampering notification options: Show Message, Send Email and Buzzer. FLIR-DIRECT #LX400096; r.45547/45547; en-US info@FLIR-Direct.ca 1.800.561.8187...

  • Page 82: Configuring Hard Drive Warnings

    Click OK to confirm. 9. Click OK to save changes. 15.3.10 Configuring Hard Drive Warnings Hard drive warnings will notify you if an issue is detected with the hard drive. FLIR-DIRECT #LX400096; r.45547/45547; en-US info@FLIR-Direct.ca 1.800.561.8187...

  • Page 83: Configuring Network Warnings

    4. Click OK to save changes. 15.3.11 Configuring Network Warnings Network warnings will notify you if your system loses connection to the Internet or local network or if there is an issue on your network. FLIR-DIRECT #LX400096; r.45547/45547; en-US info@FLIR-Direct.ca 1.800.561.8187...

  • Page 84: Storage

    A custom recording schedule helps reduce the amount of hard drive space required, in- creasing the time your system can retain recordings. FLIR-DIRECT #LX400096; r.45547/45547; en-US info@FLIR-Direct.ca 1.800.561.8187...

  • Page 85: Configuring Pre-Recording

    • Click if you need to set a more precise schedule down to the minute. 4. Click OK to save changes. 15.3.14 Configuring Pre-Recording The system can pre-record video when motion detection events occur. FLIR-DIRECT #LX400096; r.45547/45547; en-US info@FLIR-Direct.ca 1.800.561.8187...

  • Page 86: Configuring The Snapshot Schedule

    3. Under PreRecord, select the duration for pre-recording. 4. Click OK to save settings. 15.3.15 Configuring the Snapshot Schedule You can set a schedule for recording snapshots from the cameras. To set up the snapshot schedule: FLIR-DIRECT #LX400096; r.45547/45547; en-US info@FLIR-Direct.ca 1.800.561.8187...

  • Page 87: Configuring Holidays

    4. Click OK to save changes. 15.3.16 Configuring Holidays You can set certain days as holidays. Holidays have a special recording schedule. FLIR-DIRECT #LX400096; r.45547/45547; en-US info@FLIR-Direct.ca 1.800.561.8187...
  • Page 88 • Repeat Mode: Select Once Only for the holiday to occur only this year or All-Year for the holiday to be repeated each year. • Holiday Range: Select Date to select a specific date, or select Week to select holi- days based on which week they fall on. FLIR-DIRECT #LX400096; r.45547/45547; en-US info@FLIR-Direct.ca 1.800.561.8187...

  • Page 89: Formatting The Hard Drive

    The system supports the following hard drive types: • Read-write HDD: Normal recording hard drive. • Read-only HDD: The system can playback data from this hard drive, but it will not re- cord to it. To set the hard drive type: FLIR-DIRECT #LX400096; r.45547/45547; en-US info@FLIR-Direct.ca 1.800.561.8187...

  • Page 90: Configuring General System Settings

    4. Click OK to save changes. The system will restart to complete this operation. 15.3.19 Configuring General System Settings You can use the General menu to configure miscellaneous system settings. To configure general settings: 1. From the Main Menu, click and then click Setting>General>General. FLIR-DIRECT #LX400096; r.45547/45547; en-US info@FLIR-Direct.ca 1.800.561.8187...

  • Page 91: Setting The Monitor Resolution (Display)

    15.3.20 Setting the Monitor Resolution (Display) The Display menu allows you to configure the systems monitor resolution and other dis- play settings. To set the monitor resolution: 1. From the Main Menu, click and then click Setting>Display>Display. FLIR-DIRECT #LX400096; r.45547/45547; en-US info@FLIR-Direct.ca 1.800.561.8187...

  • Page 92: Saving Your System Configuration To A Usb Thumb Drive

    This function only saves settings created in system menus. It does not save or backup any video. To save your system configuration to a USB thumb drive: 1. Insert a USB thumb drive (not included) into one of the USB ports. FLIR-DIRECT #LX400096; r.45547/45547; en-US info@FLIR-Direct.ca...
  • Page 93 4. Click the folder with the configuration files you would like to restore. Configuration file folders are labeled “Config” and then the time and date the configuration was saved (e. g. Config_20140425103727). 5. Click IMPORT to restore the system configuration. FLIR-DIRECT #LX400096; r.45547/45547; en-US info@FLIR-Direct.ca 1.800.561.8187...

  • Page 94: Setting The System To Factory Defaults

    2. Extract the firmware file and copy the firmware to a blank USB thumb drive. NOTE Do not have any folders on the USB thumb drive—just the firmware file. 3. Insert the USB thumb drive to a USB port on the system. FLIR-DIRECT #LX400096; r.45547/45547; en-US info@FLIR-Direct.ca 1.800.561.8187...

  • Page 95: Shutdown

    2. Enter the system user name (default: admin) and your new, secure password and click 3. Click >Shutdown. 4. Select one of the following: • Logout: Log out the account that is currently active. • Shutdown • Restart FLIR-DIRECT #LX400096; r.45547/45547; en-US info@FLIR-Direct.ca 1.800.561.8187...

  • Page 96: Connecting To Your System Over The Internet On Pc Or Mac

    Connecting to Your System Over the Internet on PC or Mac This system features connectivity using the exclusive FLIR Cloud™. This cloud-enabled service allows for Internet connectivity without requiring any network configuration. Up to 3 devices may connect to the system at the same time.

  • Page 97: Step 1 Of 3: Connect Your System To Your Router

    3. Reconnect the power adapter to power the system back on. 16.3 Step 2 of 3: Obtain the system’s Device ID The Device ID is a unique code that allows your system to handshake with FLIR Cloud™ servers for a secure connection over the Internet.
  • Page 98 Connecting to Your System Over the Internet on PC or Mac 3. Log into the Client Software using the Client Software user name (default: admin) and password (default: admin) and then click Login. 4. Click Add Device. 5. Enter the following: FLIR-DIRECT #LX400096; r.45547/45547; en-US info@FLIR-Direct.ca 1.800.561.8187...
  • Page 99 If you are accessing your system for the first time, you must create a new password through your recorder, see 5.6 Step 6: Creating a New, Secure Password, page 9. 6. Click Add. 7. Click then FLIR-DIRECT #LX400096; r.45547/45547; en-US info@FLIR-Direct.ca 1.800.561.8187...
  • Page 100 Connecting to Your System Over the Internet on PC or Mac 8. Click and drag Default Group to the display window to open your cameras in live view. Congratulations! You can now connect over the Internet to view and playback video on your computer. FLIR-DIRECT #LX400096; r.45547/45547; en-US info@FLIR-Direct.ca 1.800.561.8187...

  • Page 101: Using Flir Cloud™ Client For Pc Or Mac

    Using FLIR Cloud™ Client for PC or Mac FLIR Cloud™ Client allows you to connect to multiple systems from a PC or Mac. 17.1 Home Page The Home Page allows you to access all the tabs within the software. Each tab allows you to access different features.

  • Page 102: Live View Controls

    Using FLIR Cloud™ Client for PC or Mac 2. Click and drag a DVR, NVR, group, or individual camera to open live video. To access individual cameras, you can click + to expand groups or systems. 17.2.1 Live View Controls 1.
  • Page 103 Using FLIR Cloud™ Client for PC or Mac Camera toolbar: 1.1. Streaming quality: Shows the bitrate and resolution for the stream, and shows if display is showing the Sub Stream or Main Stream. 1.2. Manual recording: Click to start/stop manual recording.

  • Page 104: Opening Live View In Multiple Monitors

    Using FLIR Cloud™ Client for PC or Mac 9. Devices: Shows a list of groups, cameras, and systems connected to the client. Drag items to the display area to open live video. Right-click to view additional options. 17.2.2 Opening Live View in Multiple Monitors If your computer has multiple monitors, you can open more than one Live View tab and move them to secondary monitors.

  • Page 105: Controlling Ptz Cameras

    Using FLIR Cloud™ Client for PC or Mac 2. Click and drag the tab outside of the client window to create a new window. You can drag the window to one of the secondary monitors. Result 17.3 Controlling PTZ Cameras If you have PTZ cameras (not included), you can control them using the client.

  • Page 106: Ptz Presets

    Using FLIR Cloud™ Client for PC or Mac To control PTZ cameras: • Click the display area with the PTZ cameras and use the on-screen PTZ controls. PTZ controls: 1. Open menu: Click to open camera OSD menu controls. This feature may not be sup- ported for all camera models.

  • Page 107: Ptz Tours

    Using FLIR Cloud™ Client for PC or Mac 2. Click 3. Select the number of the preset you would like to add. 4. Move the camera to the desired position. 5. Click to save the current position as a preset.

  • Page 108: Ptz Pattern

    Using FLIR Cloud™ Client for PC or Mac 5. Use the chart to select which presets you would like to include in the tour and the order of presets. • Preset: Select the preset number. • Time(s): Enter the time in seconds the camera will remain on the selected preset.

  • Page 109: Ptz Scan

    Using FLIR Cloud™ Client for PC or Mac 3. Move the camera into the desired start position. 4. Click to start recording the pattern. 5. Move the camera to the desired end position. Then, click to stop recording the pattern.
  • Page 110 Using FLIR Cloud™ Client for PC or Mac To playback video: 1. Check the channels you would like to play back from in the Device List. 2. Under Type, check the file types you would like to search for. • All: All recordings.

  • Page 111: Playback Controls

    Using FLIR Cloud™ Client for PC or Mac 6. Click inside the play back bar to start playback. 17.5 Playback Controls FLIR-DIRECT #LX400096; r.45547/45547; en-US info@FLIR-Direct.ca 1.800.561.8187...

  • Page 112: Downloading Video To Your Computer Hard Drive

    It is recommended to download video of important events as soon as possible to en- sure they are not overwritten by new recordings. NOTE PC Users: You may need to run FLIR Cloud™ Client as an administrator to download files to your hard drive. To download video files: 1.

  • Page 113: Alarm

    • Mac Users: Browse to the folders listed in General>File. To get to the default location, open Applica- tions in Finder, right click on FLIR Cloud Client and select Show Package Contents. Then, navigate to the desired folder. 17.7 Alarm The Alarm menu allows you to view a list of alarms received by the client software.

  • Page 114: Log

    Using FLIR Cloud™ Client for PC or Mac Alarm menu overview: 1. Number of alarms: Shows the number of open alarms. 2. Alarm list: Shows the list of alarms and information on when they occurred and which systems and channels triggered them.
  • Page 115 Using FLIR Cloud™ Client for PC or Mac To view client logs: 1. Click Client Log to view logs for the client software. 2. Configure the following: • Start Time/End Time: Select the start and end times to search for logs.

  • Page 116: E-Map

    Using FLIR Cloud™ Client for PC or Mac 1. Click Device Log to view logs from connected systems. 2. Configure the following: • Start Time/End Time: Select the start and end times to search for logs. • Log Type: Select the type of logs to search for.
  • Page 117 Using FLIR Cloud™ Client for PC or Mac 2. Click Add Map. 3. Configure the following: • Name: Enter a name for your e-map of your choice. • Picture: Click File and then select a .png, .bmp, or .jpg image on your computer to use as the e-map.
  • Page 118 Using FLIR Cloud™ Client for PC or Mac 5. Click Edit to edit the e-map. 6. Click and drag cameras from the device list to place them on the map. To open cameras from the e-map: 1. Click View. FLIR-DIRECT #LX400096;...

  • Page 119: Devices

    Using FLIR Cloud™ Client for PC or Mac 2. Double-click cameras on the map to open live video. 17.10 Devices The Devices menu is where you can manage systems connected to the client software. To access the Devices menu: • Click...

  • Page 120: Device Config

    Using FLIR Cloud™ Client for PC or Mac 1. Devices Found: Shows systems that are connected to the same network as the com- puter where the client is installed. Once you connect to the system, it moves to the bot- tom of the screen.

  • Page 121: Alarm Cfg

    Using FLIR Cloud™ Client for PC or Mac 17.12 Alarm CFG The Alarm CFG menu allows you to configure alarms for the client software. The client software will alert you by popping up live video and playing sound alerts. NOTE Alarm upload must be enabled on the system in order for it to send the alarm to the client software.
  • Page 122 Using FLIR Cloud™ Client for PC or Mac 3. In the Alarm sources menu, you set up the parameters that trigger the alarm. • Under Alarm Type, select the alarm type that will trigger an alarm. For example, you can select Motion Detect for the alarm to be triggered by motion.
  • Page 123 Using FLIR Cloud™ Client for PC or Mac 4. In the Alarm link menu, you set up the responses to alarms. Select the channels that will pop up or alarm out devices (not included; not all systems support alarm out devi- ces) that will be triggered by an alarm.
  • Page 124 Using FLIR Cloud™ Client for PC or Mac 6. In the Period window, configure times the alarm will be activated. 7. Click Confirm to save the alarm. To manage alarms: 1. Export: Export current list of alarms as an xml file.

  • Page 125: Tour & Task

    Using FLIR Cloud™ Client for PC or Mac 4. Add: Add new alarm. 5. Alarms. 6. On/off: Click to enable/disable alarm. 7. Delete: Click to delete alarm. 8. Edit: Click to edit alarm settings. 17.13 Tour & Task The Tour & Task menu is where you can set up custom views for the system. You can also set up tours, which sets the client to automatically cycle through views.

  • Page 126: Account

    Using FLIR Cloud™ Client for PC or Mac 5. Select the split-screen mode you would like to use for the view and then click and drag channels to the empty grid areas to select channels to be shown in the view.
  • Page 127 Using FLIR Cloud™ Client for PC or Mac To create a user account: 1. Click Add. FLIR-DIRECT #LX400096; r.45547/45547; en-US info@FLIR-Direct.ca 1.800.561.8187...

  • Page 128: Managing Roles

    Using FLIR Cloud™ Client for PC or Mac 2. Configure the following settings for the user account: • User Name: Enter a user name for the account. • Role: Select the role for the user account. By default, the user account gains all the permissions of the role selected, but you can deactivate permissions as needed.
  • Page 129 Using FLIR Cloud™ Client for PC or Mac To create a role: 1. Click the Role tab. 2. Click Add. FLIR-DIRECT #LX400096; r.45547/45547; en-US info@FLIR-Direct.ca 1.800.561.8187...

  • Page 130: General

    Using FLIR Cloud™ Client for PC or Mac 3. Configure the following settings for the role: • Role Name: Enter a name for the role. • Remarks (Optional): Enter a text description of the role. • Role Rights: Check the permissions that will apply to user accounts assigned this role.

  • Page 131: File

    Using FLIR Cloud™ Client for PC or Mac The Basic menu contains the following settings: • Log Saved Time: Select the number of days you would like the client to save log entries. • Instant Playback Time: Select the number of minutes the system will go back when you start an instant playback.

  • Page 132: Alarm Prompt

    Using FLIR Cloud™ Client for PC or Mac The File menu contains the following options: • Snapshot Path: Click Browse to select the default folder to save snapshots. • Record Path: Click Browse to select the default folder to save video recordings.

  • Page 133: Version

    Using FLIR Cloud™ Client for PC or Mac The Alarm Prompt menu has the following options: • Open Audio: Check to enable audio alerts. • Loop: Check to repeat audio alerts until acknowledged. • Camera Masking: Select or preview the sound that will play for camera masking alarms.
  • Page 134 Using FLIR Cloud™ Client for PC or Mac FLIR-DIRECT #LX400096; r.45547/45547; en-US info@FLIR-Direct.ca 1.800.561.8187...

  • Page 135: Connecting To Your System Using Smartphone Or Tablet Apps

    18.1 iPhone / iPad FLIR Cloud™ is an iPhone / iPad app that allows you to remotely view your system. 18.1.1 Prerequisites • Connect your system to your router using an Ethernet cable (included).

  • Page 136: Live View Interface

    5.6 Step 6: Creating a New, Secure Password, page 9. 6. Tap Connect. 7. The app opens in Live View and streams video from your cameras. 18.1.3 Live View Interface You can use FLIR Cloud™ in portrait and landscape mode. FLIR-DIRECT #LX400096; r.45547/45547; en-US info@FLIR-Direct.ca...
  • Page 137 2. Display Area: Double-tap to open a channel in full screen. Swipe left or right to select a different page of channels. 3. Pages: Shows the number of pages available and highlights the currently selected page. 4. Split: Select the split-screen layout. FLIR-DIRECT #LX400096; r.45547/45547; en-US info@FLIR-Direct.ca 1.800.561.8187...

  • Page 138: Controlling Ptz Cameras

    If you have PTZ cameras (not included), you can control them from the app. To control PTZ cameras: 1. Tap the display area the PTZ camera is connected to. 2. Tap to open PTZ controls. FLIR-DIRECT #LX400096; r.45547/45547; en-US info@FLIR-Direct.ca 1.800.561.8187...

  • Page 139: Viewing Snapshots And Videos With Local Files

    18.1.5 Viewing Snapshots and Videos with Local Files If you have saved snapshots or videos using the app, you may open them with Local Files. To access Local Files: • Tap to access the Menu, and then tap Local Files. FLIR-DIRECT #LX400096; r.45547/45547; en-US info@FLIR-Direct.ca 1.800.561.8187...

  • Page 140: Using Playback Mode On Iphone / Ipad

    You must enable Sub Stream Recording to use playback mode on mobile devices. To use Playback Mode: 1. Tap to access the Menu, and then tap Playback. 2. Tap + and select a channel to playback. FLIR-DIRECT #LX400096; r.45547/45547; en-US info@FLIR-Direct.ca 1.800.561.8187...

  • Page 141: Enabling Push Notifications

    You can have the app send push notifications to the notifications area on your device when one of your cameras detects motion. Once you have received a push notification, you can select it to open live video or a snapshot attachment from the camera that detected motion. FLIR-DIRECT #LX400096; r.45547/45547; en-US info@FLIR-Direct.ca...
  • Page 142 Your cameras must have motion detection activated to receive push notifications. To enable Push Notifications: 1. Tap to access the Menu, and then tap Push Config. 2. Tap the system you would like to configure. FLIR-DIRECT #LX400096; r.45547/45547; en-US info@FLIR-Direct.ca 1.800.561.8187...

  • Page 143: Using The Event List

    The Event List menu shows a list of events that were sent to your device via push notifications. NOTE You must configure push notifications before you can use the Event List. To access the Event List: • Tap to access the Menu, and then tap Event List. FLIR-DIRECT #LX400096; r.45547/45547; en-US info@FLIR-Direct.ca 1.800.561.8187...

  • Page 144: Using Favorites

    Menu, and then tap Favorites. 2. Tap a group to configure an existing group. NOTE to create a new group and then enter a name for the new group. 3. To add cameras to the group, tap FLIR-DIRECT #LX400096; r.45547/45547; en-US info@FLIR-Direct.ca 1.800.561.8187...

  • Page 145: Using The E-Map

    E-Map allows you to place cameras over a still image. For example, you can use the E- Map to create a virtual map of your cameras over a floor plan of your home or business. To add an E-Map: 1. Tap to access the Menu, and then tap E-Map. FLIR-DIRECT #LX400096; r.45547/45547; en-US info@FLIR-Direct.ca 1.800.561.8187...
  • Page 146 Drag the camera on the screen to place it on the map. Repeat to add additional cameras. 5. Click . Choose a name for your E-Map and then tap OK. To open cameras from an E-Map: 1. Tap in Live View. FLIR-DIRECT #LX400096; r.45547/45547; en-US info@FLIR-Direct.ca 1.800.561.8187...

  • Page 147: Device Manager

    3. Tap the camera or cameras to select and then tap Connect to open the cameras. 18.1.11 Device Manager You can use Device List to add, delete, or edit your systems. To access Device Manager: • Tap to access the Menu, and then tap Device Manager. FLIR-DIRECT #LX400096; r.45547/45547; en-US info@FLIR-Direct.ca 1.800.561.8187...

  • Page 148: Adding Devices Using An Ip Or Ddns Address (Advanced)

    18.1.12 Adding Devices Using an IP or DDNS Address (Advanced) The app can connect directly to a device via the IP address or DDNS address as an op- tional advanced connectivity method or for systems that do not support FLIR Cloud™. Prerequisites: •...
  • Page 149 If you are accessing your system for the first time, you must create a new password through your recorder, see 5.6 Step 6: Creating a New, Secure Password, page 9. 3. Tap Connect. 4. The app opens in Live View and streams video from your cameras. FLIR-DIRECT #LX400096; r.45547/45547; en-US info@FLIR-Direct.ca 1.800.561.8187...

  • Page 150: Android

    Connecting to Your System Using Smartphone or Tablet Apps 18.2 Android FLIR Cloud™ allows you to remotely view your system on Android devices. 18.2.1 Prerequisites • Connect your system to your router using an Ethernet cable (included). • Make sure to upgrade your system to the latest firmware version. You must have the latest firmware and mobile apps to connect to the system over the Internet.

  • Page 151: Live View Interface

    6. Tap Connect. 7. The app opens in Live View and streams video from your cameras. 18.2.3 Live View Interface You can use FLIR Cloud™ in portrait and landscape mode. Live View Overview 1. Menu: Tap to bring up the Menu.

  • Page 152: Controlling Ptz Cameras

    PTZ Controls 1. Live Display: Swipe to move the camera. Pinch to zoom in/out. 2. Focus: Tap to show focus controls. 3. Zoom: Tap to show zoom controls. 4. Iris: Tap to show iris controls. FLIR-DIRECT #LX400096; r.45547/45547; en-US info@FLIR-Direct.ca 1.800.561.8187...

  • Page 153: Viewing Snapshots And Videos With Local Files

    To use Playback Mode: 1. Tap to access the Menu, and then tap Playback. 2. Tap + and select a channel to playback. 3. Select the date then the start and end times to playback. FLIR-DIRECT #LX400096; r.45547/45547; en-US info@FLIR-Direct.ca 1.800.561.8187...

  • Page 154: Enabling Push Notifications

    You can have the app send push notifications to the notifications area on your device when one of your cameras detects motion. Once you have received a push notification, you can select it to open live video or a snapshot attachment from the camera that detected motion. FLIR-DIRECT #LX400096; r.45547/45547; en-US info@FLIR-Direct.ca...
  • Page 155 Your cameras must have motion detection activated to receive push notifications. To enable Push Notifications: 1. Tap to access the Menu, and then tap Push Config. 2. Tap the system you would like to configure. FLIR-DIRECT #LX400096; r.45547/45547; en-US info@FLIR-Direct.ca 1.800.561.8187...

  • Page 156: Using The Event List

    Favorites allows you to select a group of cameras as a favorite. You can then quickly bring up the group of cameras in Live View without having to individually select each camera. To use Favorites: FLIR-DIRECT #LX400096; r.45547/45547; en-US info@FLIR-Direct.ca...
  • Page 157 To open Favorites in Live View: 1. Tap to access the Menu, and then tap Live View. 2. Tap , and then tap to open the group. FLIR-DIRECT #LX400096; r.45547/45547; en-US info@FLIR-Direct.ca 1.800.561.8187...

  • Page 158: Using The E-Map

    Drag the camera on the screen to place it on the map. Repeat to add additional cameras. 5. Click . Choose a name for your E-Map and then tap OK. To open cameras from an E-Map: 1. Tap in Live View. FLIR-DIRECT #LX400096; r.45547/45547; en-US info@FLIR-Direct.ca 1.800.561.8187...

  • Page 159: Device Manager

    18.2.12 Adding Devices Using an IP or DDNS Address (Advanced) The app can connect directly to a device via the IP address or DDNS address as an op- tional advanced connectivity method or for systems that do not support FLIR Cloud™. FLIR-DIRECT #LX400096;...
  • Page 160 If you are accessing your system for the first time, you must create a new password through your recorder, see 5.6 Step 6: Creating a New, Secure Password, page 9. 3. Tap Connect. 4. The app opens in Live View and streams video from your cameras. FLIR-DIRECT #LX400096; r.45547/45547; en-US info@FLIR-Direct.ca 1.800.561.8187...

  • Page 161: Ddns Setup (Advanced)

    2. Connect an Ethernet cable (included) to the LAN port on the rear panel of the system. Connect the other end of the Ethernet cable to an empty LAN port (usually numbered 1~4) on your router. FLIR-DIRECT #LX400096; r.45547/45547; en-US info@FLIR-Direct.ca...

  • Page 162: Step 2 Of 3: Obtain The System's Local Ip Address

    • Mac Users: Download and install the Client Software for Mac. Double click to ex- tract the software. Drag the software to Applications. 2. Once installation is finished, double-click the FLIR Cloud™ Client icon ( ) from the desktop or Applications list.
  • Page 163 If you are accessing your system for the first time, you must create a new password through your re- corder, see 5.6 Step 6: Creating a New, Secure Password, page 9. 6. Click then FLIR-DIRECT #LX400096; r.45547/45547; en-US info@FLIR-Direct.ca 1.800.561.8187...

  • Page 164: Ddns Setup-Access Your System Remotely Over The Internet

    Wizard manual on • Manually port forward the required ports on your router to your system’s IP address by following your router manufacturer’s instructions. For more information on port forward- ing, see the reference guides on FLIR-DIRECT #LX400096; r.45547/45547; en-US info@FLIR-Direct.ca 1.800.561.8187...

  • Page 165: Step 2 Of 4: Create A Ddns Account

    If the above ports are not forwarded on your router, you will not be able to access your system remotely. 19.2.2 Step 2 of 4: Create a DDNS Account To setup your free FLIR DDNS account: 1. In your browser, go to and click Create Account.

  • Page 166: Step 3 Of 4: Enable Ddns On The System

    3. Complete the System Information fields: • Product License: Select your product model from the Product License drop down menu (i.e. M5100 Series). • <Product Code> - <MAC Address>: Enter the MAC address of your system. ◦ To find the MAC address, right-click to open the Quick Menu and click Info.

  • Page 167: Step 4 Of 4: Connect To The System's Ddns Address

    • PC Users: Download and install the Client Software for PC. • Mac Users: Download and install the Client Software for Mac. Double click to ex- tract the software. Drag the software to Applications. 2. Once installation is finished, double-click the FLIR Cloud™ Client icon ( ) from the desktop.
  • Page 168 DDNS Setup (Advanced) 3. Log into the Client Software using the Client Software user name (default: admin) and password (default: admin) and then click Login. 4. Click Add Device. 5. Enter the following: FLIR-DIRECT #LX400096; r.45547/45547; en-US info@FLIR-Direct.ca 1.800.561.8187...
  • Page 169 If you are accessing your system for the first time, you must create a new password through your recorder, see 5.6 Step 6: Creating a New, Secure Password, page 9. 6. Click Add. 7. Click then FLIR-DIRECT #LX400096; r.45547/45547; en-US info@FLIR-Direct.ca 1.800.561.8187...
  • Page 170 DDNS Setup (Advanced) 8. Click and drag Default Group to the display window to open your cameras in live view. Congratulations! You can now connect over the Internet to view and playback video on your computer. FLIR-DIRECT #LX400096; r.45547/45547; en-US info@FLIR-Direct.ca 1.800.561.8187...

  • Page 171: Rtsp Streaming (Advanced)

    The instructions in this section are using VLC Media Player. VLC Media Player is a free software provided www.videolan.org. FLIR cannot provide support for VLC Media Player or any other 3rd party software. Please contact the software vendor for technical support related to 3rd party software applications.
  • Page 172 • Make sure the system is connected to the network. • If connecting over the Internet, make sure to use the remote IP address of the system and that the RTSP port is open. FLIR-DIRECT #LX400096; r.45547/45547; en-US info@FLIR-Direct.ca 1.800.561.8187...

  • Page 173: Connecting A Ptz Camera (M5100 Series)

    Connecting a PTZ Camera (M5100 Series) You can connect PTZ cameras (not included) to the system. You can use FLIR MPX or analog PTZ cameras with the system. FLIR MPX PTZ cameras can accept PTZ com- mands directly through the video cable. FLIR MPX PTZ cameras do not require wiring for RS485.

  • Page 174: Controlling A Ptz Camera (Local Dvr)

    Connecting a PTZ Camera (M5100 Series) 6. Under Control Mode, select Serial. Configure the following settings for your PTZ camera. NOTE See the instruction manual for your PTZ camera for details on how to find the information below. • Protocol: Select the camera’s PTZ protocol (for example, Pelco P).

  • Page 175: Presets

    Connecting a PTZ Camera (M5100 Series) Advanced PTZ controls overview: 1. No.: Select the number of the action you want to perform. 2. Not supported. 3. PTZ camera menu: Click to open the camera’s OSD menu. This may not be sup- ported on all camera models.

  • Page 176: Tours

    Connecting a PTZ Camera (M5100 Series) 2. Click the Preset tab. 3. Enter the number of the preset you want to create under Preset. 4. Move the camera to the desired position and click Set. To go to a preset: •...

  • Page 177: Auto Scan

    Connecting a PTZ Camera (M5100 Series) 2. Click the Pattern tab. 3. Under Pattern, enter the pattern you would like to configure. 4. Move the camera into the desired start position and click Begin. 5. Move the camera into the desired end position and click End.

  • Page 178: Connecting Cameras To The Local Area Network (Lan)

    Connecting Cameras to the Local Area Network (LAN) The M5100 Series (8–channel and 16–channel) can support IP camera channels, in addi- tion to the MPX/analog channels it already has. The 8–channel system can accommodate 4 additional IP camera channels and the 16–channel system can accommodate 8 addi- tional IP camera channels.
  • Page 179 You can also add a camera to a specific channel by hovering the mouse over an empty channel in split- screen view and clicking . Then double-click the camera you would like to add and right click to exit. FLIR-DIRECT #LX400096; r.45547/45547; en-US info@FLIR-Direct.ca...

  • Page 180: M5100 Series Hard Drive Installation

    M5100 Series Hard Drive Installation The system comes with a pre-installed 3.5" SATA hard drive. You can replace the hard drive with one up to a maximum size of 8TB. 23.1 Installing a Hard Drive CAUTION Make sure that the system is OFF and the power adapter is disconnected before removing/installing the hard drive.

  • Page 181: Removing The Hard Drive

    M5100 Series Hard Drive Installation 5. Connect the SATA power and data cable to the hard drive. 6. Turn the system over carefully. Tighten the hard drive screws (4x) to secure the hard drive. CAUTION Hold the hard drive in place when turning the system over to prevent damage to the system.

  • Page 182: Formatting Hard Drives

    M5100 Series Hard Drive Installation 3. Turn the system over and loosen the hard drive screws (4x), but do not remove them. 4. Disconnect the SATA power and data cable from the hard drive. 5. Carefully turn the system over. Slide the hard drive and then lift it out of the system.
  • Page 183 M5100 Series Hard Drive Installation 1. From the Main Menu, click and then click Storage>HDD Manager. 2. Select the hard dive you would like to format and then click Format. Click OK to confirm. 3. Click OK to save changes. The system will restart to complete the formatting process.

  • Page 184: Troubleshooting

    Open the housing and install system. compatible hard drive. Make sure to format the drive after installing. For details, see 23 M5100 Series Hard Drive In- stallation, page 172. • Hard drive is full (0%) and • Overwrite is not enabled.
  • Page 185 15.3.5 Configuring Email Alerts, page 65. • Send Email setting not en- • Make sure that Send Email is abled in Event menu. enabled for any events you want to be notified of. FLIR-DIRECT #LX400096; r.45547/45547; en-US info@FLIR-Direct.ca 1.800.561.8187...

  • Page 186: M5100 Series System Specifications

    M5100 Series System Specifications System Operating System Linux (embedded) Pentaplex Simultaneous view, record, playback, backup & re- mote monitoring Number of Channels 4/8/16 channel Inputs/Outputs Video IN 4/8/16 × 1Vp-p, BNC BNC Video OUT VGA OUT HDMI Audio IN Audio IN 1 channel (RCA), supports 2-way talk...
  • Page 187 Supported Operating Systems Windows™, Mac OSX Remote Software FLIR Cloud™ CMS Software (PC/Mac) Email Notification Text with snapshot Instant Smart Phone & Tablet Support FLIR Cloud™ iPad®, iPhone®, Android™ apps DDNS Free FLIR DDNS FLIR-DIRECT #LX400096; r.45547/45547; en-US info@FLIR-Direct.ca 1.800.561.8187...
  • Page 188 30/25 30/25 30/25 15/12 As our products are subject to continuous improvement, FLIR Systems, Inc. and its sub- sidiaries reserve the right to modify product design, specifications, and prices without no- tice and without incurring any obligation. E&OE FLIR-DIRECT #LX400096; r.45547/45547; en-US info@FLIR-Direct.ca...

  • Page 189: Notices

    Hazardous Substances in Electrical and Electronic Equipment ("RoHS") Directive (2002/ 95/EC). The RoHS directive prohibits the sale of electronic equipment containing certain hazardous substances such as lead, cadmium, mercury, and hexavalent chromium, PBB, and PBDE in the European Union. FLIR-DIRECT #LX400096; r.45547/45547; en-US info@FLIR-Direct.ca 1.800.561.8187...

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