Technical Support And Assistance - Advantech RSB-4411 User Manual

5.3

Technical Support and Assistance

For more information about this and other Advantech products, please visit our web-
site at:
http://www.advantech.com/
http://www.advantech.com/ePlatform/
For technical support and service, please visit our support website at:
<http://support.advantech.com.tw/support/>
1. Visit the Advantech web site at www.advantech.com/support where you can find
the latest information about the product.
2. Contact your distributor, sales representative, or Advantech's customer Service
center for technical support if you need additional assistance. Please have the
following information ready before you call:
– Product name and serial number
– Description of your peripheral attachments
– Description of your software (operating system, version, application software,
etc.)
– A complete description of the problem
– The exact wording of any error messages
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