Table of Contents
Advertisement
by Advantech's technical support, customers optimize their applications with ease.
Advantech's team can provide professional consulting services regarding further test-
ing and equipment usage. This helps customers find the right tools to efficiently iden-
tify and solve problems to enhance product quality and performance.
7.2
Contact Information
The contact information for Advantech customer service is below:
Region/Country
United States of Amer-
ica
Brazil
Mexico
Europe (Toll Free)
Singapore & SAP
Malaysia
Australia (Toll Free)
China (Toll Free)
India (Toll Free)
Japan (Toll Free)
Korea (Toll Free)
Taiwan (Toll Free)
Russia (Toll Free)
You can also reach our service team through the website below; our technical sup-
port engineer will provide a quick response once the form is completed:
http://www.advantech.com.tw/contact/default.aspx?page=contact_form2&sub-
ject=Technical+Support
7.3
Technical Support and Assistance
7.3.1
Warranty Policy
The warranty policy for Advantech products is below:
7.3.1.1
Warranty Period
Advantech branded off-the-shelf products and third party off-the-shelf products used
to assemble Configure-to-Order products are entitled to a two year complete and
prompt global warranty service. Product defects in design, materials, and workman-
ship are covered from the date of shipment.
All customized products will carry a 15 month regional warranty service by default.
The actual product warranty terms and conditions may vary based on sales contract.
All third party products purchased separately will be covered by the original manufac-
turer's warranty and time period, and shall not exceed one year of coverage through
Advantech.
Contact Information
1-888-576-9688
0800-770-5355
01-800-467-2415
00800-2426-8080
65-64421000
1800-88-1809
1300-308-531
800-810-0345
800-810-8389
Sales@advantech.com.cn
1-800-425-5071
0800-500-1055
080-363-9494
080-363-9495
0800-777-111
8-800-555-01-50
43
ROM-5620 User Manual
Advertisement
Table of Contents
