Troubleshooting If You Cannot Print
Printing Does Not Start
Phenomenon
The Data lamp on
the Control Panel
does not light up
The Printer Does
Not Respond Even if
Print Jobs are Sent
The Display Screen
indicates the system
is filling with ink
Cause
Corrective Action
The printer is not on.
Make sure the power cord is securely plugged in, all the
way. Press the Power button to turn the printer on.
The printer is not
In Windows, select the printer by clicking Select Printer
selected in the printer
or Printer in the printing dialog box and try printing
driver. (The printer is in
again.
Sleep mode.)
In Mac OS X, select the printer by clicking Printer
Setup Utility (or Print Center ) and try printing again.
In Mac OS 9, select the printer in Chooser and try
printing again.
The print job is paused.
In Windows, restart the print job as follows.
(The printer is in Sleep
1.
Select the printer icon in the Printers and Faxes (or
mode.)
Printers ) window.
2.
Clear Pause Printing in the File menu to restart the
print job.
In Mac OS X, restart the print job as follows.
1.
Open the Printer Setup Utility (or the Print Center ).
2.
Select the printer, and then Start Jobs in the Printers
menu to restart the print job.
In Mac OS 9, restart the print job as follows.
1.
Open imagePROGRAF Printmonitor.
2.
Choose Resume Printing in the File menu to restart
the print job.
The printer is offline.
Press the Online button on the Control Panel to bring
the printer online.
When the printer
Wait until the system has been filled with ink. This
was turned off
process may take about ten minutes.
previously, some
cleaning operation was
terminated.
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