Responding to Messages
Error Messages
Cannot cut paper.
Cannot detect papr
Cause
There are sheets left on the
Ejection Guide.
There is a foreign object by the
Output Tray, obstructing the
Cutter Unit.
You are not using the printer
under the recommended
environmental conditions for the
paper.
You are using paper that is
not compatible with automatic
cutting.
The Cutter Unit stops in the
middle of cutting.
The Cutter Unit is not installed. Install the Cutter Unit.
In other cases, the Cutter Unit
may be damaged.
The paper has come out of the
printer.
A paper jam occurred in the
printer.
54
Corrective Action
Remove the paper.
Remove the foreign object.
Use the printer only where the
recommended environmental
conditions for the paper are met.
Note that various environmental
conditions are recommended for
various types of paper. For details
on the recommended environmental
conditions for paper, see the Paper
Reference Guide. (→"Types of
Paper," User Manual)
Cut the roll manually.
(→"Cutting Roll Paper After Printing,"
User Manual)
Move the Carriage to the left,
remove the paper, and return the
Carriage to the right. If the roll
cannot be cut using the Cutter Unit,
cut the roll manually.
(→"Cutting Roll Paper After Printing,"
User Manual)
(→"Replacing the Cutter Unit," User
Manual)
Contact your Canon dealer for
assistance.
Remove the paper that has come out
of the printer, press the Load/Eject
button, and reload the paper.
(→P.11)
(→P.18)
Lift the Release Lever, remove the
jammed paper, press the Load/Eject
button, and reload paper.
(→P.73)
(→P.78)
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