Canon imagePROGRAF iPF710 Manual page 58

Responding to Messages
Error Messages
Printhead error
Carriage Cover is open.
PHead needs cleaning.
Cannot adjust printhead.
Multi-sensor error
Maintenance cartridge
problem.
Cause
An incompatible Printhead has
been installed.
There is a problem with the
Printhead.
The Carriage Cover is open.
The Printhead nozzles are
clogged.
The Printhead nozzles are
clogged.
Highly transparent film is
loaded that cannot be used for
Printhead adjustment.
Direct sunlight or strong lighting
may be shining on the printer
and causing the sensor to
malfunction.
The performance of a sensor
inside the printer may be
impaired.
An incompatible or used
Maintenance Cartridge has
been installed.
58
Corrective Action
Install a Printhead specified for use
with the printer.
(→"Replacing the Printhead," User
Manual)
Open the Top Cover. If the Carriage
is over the Platen, replace the
Printhead with a new one.
(→"Replacing the Printhead," User
Manual)
If, after opening the Top Cover, you
see that the Carriage is not over the
Platen, follow the steps below.
1. Close the Top Cover and press the
Online button.
2. Replace the Printhead.
(→"Replacing the Printhead," User
Manual)
Close the Carriage Cover.
(→"Replacing the Printhead," User
Manual)
If the error occurs again, turn off
the printer and wait a while before
restoring power.
Specify Printhead cleaning options.
(→P.44)
If the message is still displayed
after Head Cleaning B, contact the
Canon dealer for assistance.
Follow the steps below to check the
nozzles.
1. Print a test pattern to check the
nozzles.
(→P.43)
2. Clean the Printhead if the nozzles
are clogged.
(→P.44)
We recommend using a type of
paper that you often use, other than
film, for Printhead adjustment.
(→P.45)
Take steps to ensure the printer is
not used when exposed to direct
sunlight or strong lighting.
Contact your Canon dealer for
assistance.
Install a Maintenance Cartridge
specified for use with the printer.
(→"Replacing the Maintenance
Cartridge," User Manual)