Troubleshooting Checklist; How The Printer Handles Error Conditions; Syntax Errors; Parameter Errors - Intermec EasyCoder 3240 Developer's Manual

Chapter 5 — Troubleshooting

Troubleshooting Checklist

How the Printer Handles Error Conditions

Syntax Errors

Parameter Errors

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If you receive an error message from the printer or have problems while
operating the printer, follow the next procedure to troubleshoot the printer.
To troubleshoot your printer
1 Send the "Error Code, Request" command (syntax <BEL>) to the
printer and see if the printer returns an error message.
2 If the printer returns an error message, find it in the section called
"Interpreting Error Codes and Solving Problems" on page
the instructions in the table to correct the problem.
If the printer does not return an error message, try to locate the
symptom in the "Printer Operation Problems" and "Print Quality
Problems" sections of the printer user's manual. Follow the instructions
in the manual to correct the problem.
3 Clean the printer components and check all connections. For more
information, see the user's manual for your printer.
4 If the problem persists, contact Intermec Product Support (1-800-755-
5505) in North America. If you are an international customer, contact
your local Intermec representative.
This section describes how the printer handles error conditions that may
occur while you use IPL commands.
The printer responds to syntax errors in the messages it receives from the
host by attempting to execute the commands. It does not ignore a
command with a syntax error; instead, the printer produces output, even if
it is wrong. This output helps determine what went wrong and what should
be done to correct the problem.
For more information on command syntax, see the IPL Command Reference
Manual.
Certain commands require optional parameters. If you do not supply these
parameters, the printer substitutes default values. If a parameter is above its
maximum range limit, the printer uses the maximum value. If it falls below
the minimum range, the printer uses the minimum value. See the IPL
Command Reference Manual for the range and default value for each
command.
Intermec Printer Language (IPL) Developer's Guide
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