Intermec CK32 User Manual page 128

Chapter 5— Troubleshooting and Maintenance
Problems With Wireless Connectivity (continued)
Problem
The CK32 I-Safe is connected to
the Intermec Application Server or
host computer and you move to a
new site to collect data. The
network connection icon was visible
but now the no network connection
icon ( ) is visible.
While configuring or using wireless
printing, you see the message, "The
Bluetooth COM port does not exist
[55]. This is probably because the
computer was just resumed. Please
wait a few seconds and try again."
While configuring or using wireless
printing, you see the message,
"Bluetooth is off. Would you like to
turn it on and continue?"
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Solution
You may have gone out of range of an access point. Try
moving closer to an access point or to a different location
to re-establish communications. Once you are in range
again, the network connection icon appears again. Any
data you collected while out of range is transmitted over
the network
If you recently resumed the CK32 I-Safe, wait a few
seconds and try again.
Otherwise, you need to make sure that the device you
selected as the current wireless printer is a printer, is
turned on, and is discoverable.
To learn about the current wireless printer and the
Bluetooth COM port, see ""Creating an Application
That Lets You Print Wirelessly" on page 45.
Tap Yes to dismiss the message. Follow the instructions in
"Setting Up Bluetooth Communications" on page 43 to
turn on the power to the Bluetooth radio.
CK32 I-Safe Handheld Computer User's Manual