Intermec CK3R User Manual

Intermec CK3R User Manual

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CK3R, CK3X, CK3XN
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Summary of Contents for Intermec CK3R

  • Page 1: Mobile Computer

    CK 3 Mobile Computer CK3R, CK3X, CK3XN User Manual...
  • Page 2 Intermec by Honeywell. Information and specifications contained in this document are subject to change without prior notice and do not represent a commitment on the part of Intermec by Honeywell. © 2012–2014 Intermec by Honeywell. All rights reserved.
  • Page 3 Version Number Date Description of Change 10/2014 Added information on the N5603 scanner, how to set a password in Intermec Settings, support for HanXin symbology, and updated language provisioning settings. Also updated the cleaning procedure and default settings. CK3R and CK3X Mobile Computer User Manual...
  • Page 4 CK3R and CK3X Mobile Computer User Manual...
  • Page 5: Table Of Contents

    About the CK3R and CK3X Mobile Computers ........
  • Page 6 Intermec Applications on the Computer ........
  • Page 7 Install Applications with SmartSystems........72 Install Applications with Microsoft Synchronization Software ....73 CK3R and CK3X Mobile Computer User Manual...
  • Page 8 About the Intermec Dashboard ........
  • Page 9 Characters and Functions on Keypads ..........120 CK3R and CK3X Mobile Computer User Manual...
  • Page 10 Contents CK3R and CK3X Mobile Computer User Manual...
  • Page 11: Before You Begin

    Global Services and Support Warranty Information To understand the warranty for your Intermec product, visit the Intermec website at www.intermec.com and click Support > Returns and Repairs > Warranty.
  • Page 12: Web Support

    Before you work with the CK3R or CK3X, you should be familiar with your network and general networking terms, such as IP address. CK3R and CK3X Mobile Computer User Manual...
  • Page 13: Related Documents

    Before You Begin Related Documents Here are some related Intermec documents you might find useful: • Intermec Settings Command Reference Manual • Intermec Developer Library (IDL) Resource Kit Developer’s Guide The Intermec website at www.intermec.com contains our documents (as .pdf files) that you can download for free.
  • Page 14 Before You Begin CK3R and CK3X Mobile Computer User Manual...
  • Page 15: About The Computer Features

    About the Computer Features This chapter introduces the CK3R and CK3X Mobile Computers with Windows® Embedded Handheld operating system. Use this chapter to learn about basic computer features and functions, as well as the available accessories for it.
  • Page 16: About The Ck3R And Ck3X Mobile Computers

    The Intermec CK3R and CK3X Mobile Computers are ergonomically designed mobile computers built on the Microsoft® Windows® Embedded Handheld 6.5 operating system. The CK3R and CK3X are lightweight, easy-to-use, and run most software designed for the Windows Embedded platform. In this manual, computer refers to models CK3R, CK3X, and CK3XNI, unless specifically stated.
  • Page 17: What's New In This Release

    Note:The CK3X Mobile Computer with a DDIB 802.11a/b/g/n radio installed is Wi-Fi® certified for interoperability with other 802.11a/b/g/n wireless LAN devices. This table shows some of the key differences between the CK3R and CK3X: Compare the CK3R and CK3X Feature...
  • Page 18: About Language Provisioning

    Save Current Language when You Update the OS You can use Intermec Settings to make your selected language persist through an operating system update. 1 Tap Start > Settings > System > Intermec Settings. The Intermec Settings Main Menu appears. 2 Tap Device Settings > Language.
  • Page 19: About The Battery

    5200 mAH (19.2 Wh) battery, includes battery health monitoring You can use the battery status icon in the Title bar or the Intermec Dashboard to view the charging status of your battery. The optional 5200 mAH battery provides higher performance with less power, improves cold temperature operation, and provides remote health monitoring if you are using SmartSystems.
  • Page 20: Battery Charge Times

    1 Save your files and close any open applications. 2 Press and hold the Power button for about 2 seconds until the Intermec Power Options screen appears. 3 From the Intermec Power Options screen, select Hibernate. 4 If necessary, disconnect the handstrap from the bottom of the computer.
  • Page 21: About Battery Status

    Battery is low. You need to replace the battery soon. Battery is critically low. You need to replace the battery now. Battery is charging. The Battery status LED below the computer screen indicates the charging status of the battery. CK3R and CK3X Mobile Computer User Manual...
  • Page 22 5 °C to 35 °C (41 °F to 95 °F) . The computer is not on external power and the battery is operating normally. CK3R and CK3X Mobile Computer User Manual...
  • Page 23: About Battery Life And Conservation

    Chapter 1 — About the Computer Features About Battery Life and Conservation Batteries that are stored outside the computer for long periods of time slowly discharge. Intermec recommends storing the battery in a charger to maintain battery performance. Battery Conservation Tips...
  • Page 24: About The Status Leds

    Orange Windows Mobile 6.5 notification. Good Read Green Good read of a bar code. Blinking red Bad read of a bar code. Blinking green The data collection engine is processing or starting up. CK3R and CK3X Mobile Computer User Manual...
  • Page 25 0 °C to 45 °C (32 °F to 113 °F). The computer is not on external power and the battery is operating normally. CK3R and CK3X Mobile Computer User Manual...
  • Page 26 You can type characters or access functions printed in green on the keypad. Green key status Green The Green shift plane is enabled. You can type characters or access functions printed in green on the keypad. CK3R and CK3X Mobile Computer User Manual...
  • Page 27: About The Keypad

    The computer comes with either an alphanumeric keypad or a numeric keypad. In low light conditions, an ambient light sensor automatically turns on the keypad backlight. To conserve power, you can disable the keypad backlight. The CK3R keypads do not have the PTT key. Alphanumeric Keypad...
  • Page 28: About The Color-Coded Keys

    Green/Orange keys lock options. To change the setting for the Green/Orange keys, go to Start > Settings > System > Intermec Settings > Device Settings > Keypad. CK3R and CK3X Mobile Computer User Manual...
  • Page 29: How To Capitalize Characters

    On the numeric keypad, press the key, and then the .key. • To disable Caps Lock • When in Caps Lock mode, press key to disable Caps Lock. CK3R and CK3X Mobile Computer User Manual...
  • Page 30: About The Power Button

    About the Power Button When you press the Power button for about 2 seconds and hold it, the Intermec Power Options screen appears with a list of power options. If you do not select a power options setting, the currently selected action (the button outlined in bold) occurs after the timeout.
  • Page 31 Tap the screen to turn it back on. Shutdown Very high power saving mode. The computer turns off everything. You must press Power or apply external power to restart the computer. CK3R and CK3X Mobile Computer User Manual...
  • Page 32: About The Screen Backlight

    The Power option settings shown below suspend the device after a specific amount of time. To actually turn off the screen, go to Start > Settings > System > Intermec Settings > Device Settings > Power Management > Battery Power > Screen turns off after.
  • Page 33: Configure The Screen Backlight Brightness

    4 Tap OK. Configure the Screen Backlight Brightness Use Intermec Settings to configure the brightness of the screen backlight. You can also set the amount of time that the backlight remains on before dimming automatically to save power.
  • Page 34: About The Audio Features

    Record button to start recording. Or, press and hold the PTT key to start the Notes application in audio note mode and start recording. 3 To stop recording, release the PTT key. CK3R and CK3X Mobile Computer User Manual...
  • Page 35: Use The Computer As A Two-Way Radio

    Read Bar Codes with the Imager All of the imagers support omni-directional scanning and include an aiming beam to help you correctly frame bar codes. Before you start reading bar codes, use Intermec Settings to: • enable only the bar code symbologies that you need.
  • Page 36 For standard and long range scanning distances of 30 cm (11.8 in) or more, use the laser pointer as a guide and aim toward the middle CK3R and CK3X Mobile Computer User Manual...
  • Page 37: Connect A Bluetooth Scanner

    3 Release the Scan button or trigger. Connect a Bluetooth Scanner You can connect the computer to an Intermec Bluetooth scanner, such as the SF51, SG20, or SR61. Make sure that the Bluetooth radio in the computer is turned on before you try to connect to a scanner.
  • Page 38: Connect A Tethered Scanner

    1 Connect the CK3 RS-232 adapter to the tethered scanner using the scanner RS-232 interface cable. 2 Connect the adapter to the CK3. 3 Tap Start > Settings > System > Intermec Settings > Data Collection > Tethered Scanner to configure the settings for the tethered scanner.
  • Page 39 Chapter 1 — About the Computer Features 3 Open the card cover door. 4 Slide the microSD card cover towards the OPEN position and lift the cover. CK3R and CK3X Mobile Computer User Manual...
  • Page 40 5 Insert the microSD card. 6 Close the microSD card cover and slide it towards the LOCK position. 7 Close the card cover. 8 Use the stylus to press the Reset button in the battery compartment. CK3R and CK3X Mobile Computer User Manual...
  • Page 41: How To Transfer Files

    4 Tap Device Settings > USB. 5 From the USB function driver menu, select Mass storage - Flash File Store and tap OK. 6 Copy files to and from your desktop PC to the mobile computer. CK3R and CK3X Mobile Computer User Manual...
  • Page 42: Ck3 Options And Accessories

    Chapter 1 — About the Computer Features CK3 Options and Accessories You can use these accessories (sold and ordered separately) with the CK3. To order accessories, contact your local Intermec sales representative. CK3 Options and Accessories Accessory Description Battery (AB17, AB18,...
  • Page 43 AD20 single dock to provide a modem connection for the computer. USB Charging Cable (P/N Use the USB charging cable to connect your 236-297-001) computer to the desktop using ActiveSync or to directly charge the computer. CK3R and CK3X Mobile Computer User Manual...
  • Page 44 Chapter 1 — About the Computer Features CK3R and CK3X Mobile Computer User Manual...
  • Page 45: About The User Interface And Intermec Applications

    Use this chapter to learn about the Windows Embedded Handheld user interface and how to interact with the screen. You can also use this chapter to learn about the Intermec applications on your computer, as well as additional applications you can download.
  • Page 46: About The User Interface

    Chapter 2 — About the User Interface and Intermec Applications About the User Interface The Windows Embedded Handheld 6.5 operating system provides a touch-friendly and easy to navigate user interface. About the Home Screen When you turn on your mobile computer, the Home screen is the first screen that appears after language provisioning is complete.
  • Page 47 Chapter 2 — About the User Interface and Intermec Applications Home Screen Navigation Bars (Continued) Callout Navigation Bar Description Horizontal scroll bar A horizontal scroll bar appears when you tap the Title bar. The horizontal scroll bar makes it easy to access the applications associated with the Tile bar icons.
  • Page 48: About Screen Gestures

    Chapter 2 — About the User Interface and Intermec Applications About Screen Gestures The Windows Embedded Handheld 6.5 interface supports the use of gestures with the finger or stylus to move around the screen. Screen Gestures Gesture Description Represents the left click of a mouse.
  • Page 49 Chapter 2 — About the User Interface and Intermec Applications Title Bar Status Icons (Continued) Icon Description Bluetooth headset is detected. ActiveSync connection is established. ActiveSync synchronization is in progress. There is a problem with the ActiveSync synchronization. Connected to a Wi-Fi network.
  • Page 50: Calibrate The Screen

    You can also download additional applications from the Intermec website to help you use all of the features of your computer. Intermec Applications on the Computer Intermec applications help you configure, troubleshoot, and connect your computer to other devices and networks.
  • Page 51 Chapter 2 — About the User Interface and Intermec Applications Intermec Applications Available on the Computer (Continued) Icon Application Description CloneNGo Use CloneNGo to configure basic device settings on multiple client computers from one master computer. For more information, see the CloneNGo User Guide.
  • Page 52: Downloadable Intermec Applications For The Computer

    Chapter 2 — About the User Interface and Intermec Applications Downloadable Intermec Applications for the Computer You can download Intermec applications to extend the capabilities of the computer. You may need to purchase an Intermec license to run some applications. To find an application, go to www.intermec.com >...
  • Page 53: About Intermec Launcher

    Chapter 2 — About the User Interface and Intermec Applications About Intermec Launcher Intermec Launcher is a Microsoft Windows application, designed for Intermec mobile computers, that provides a platform from which other applications may be launched while attempting to provide a locked-down environment.
  • Page 54 Chapter 2 — About the User Interface and Intermec Applications CK3R and CK3X Mobile Computer User Manual...
  • Page 55: Configure The Computer

    Configure the Computer Use this chapter to learn about the available methods for configuring your computer and how to use Intermec Settings. You can also use this chapter to learn how to configure network communications and wireless security.
  • Page 56: How To Configure The Computer

    There are several ways to configure the computer: • Directly on the computer. You can use Intermec Settings directly on the computer to change only the settings on that computer. •...
  • Page 57: Start Intermec Settings

    Intermec Settings is located on the System screen. • Tap Start > Settings > System > Intermec Settings. The Intermec Settings Main Menu appears. About the Structure of Intermec Settings Use the following tables to help find the parameters in Intermec Settings that you want to configure.
  • Page 58 • Security Choice • Security Settings (Funk or Microsoft) • IP Settings • Certificates • Radio Measurement • Radio Bands (CK3X only) • Allow Security Changes Ethernet Adapter IP Settings Bluetooth Bluetooth Settings CK3R and CK3X Mobile Computer User Manual...
  • Page 59 Enables or disables ActiveSync, the SD card, A USB external drive, and image capture. • Sounds Beeper and Voice • Headset Beeper • Screen Taps • Key Clicks System Component Versions Read-only USB Function Driver CK3R and CK3X Mobile Computer User Manual...
  • Page 60 Identity Identity Information (hardware version, firmware version, OS version, and so on) (Read-only) Administrator Administrator Settings (name, phone, and email) Location Location Settings (country, state, city, campus, and detail) Information Device Notes (Read-only) CK3R and CK3X Mobile Computer User Manual...
  • Page 61 Virtual Wedge Method Virtual Wedge Method (Adapt to application, character mode, or block mode) • Bar Code Scanner Wedge Bar Code Scanner Grid • Label Encoding (Code page) Magstripe Reader Wedge Magstripe Reader Grid CK3R and CK3X Mobile Computer User Manual...
  • Page 62: How To Navigate In Intermec Settings

    • Reader 1 How to Navigate in Intermec Settings You can easily navigate through the screens in Intermec Settings to find the parameters you need to configure: • Tap inside a text field to be able to enter text into it.
  • Page 63: Enable Intermec Settings Password

    • To exit Intermec Settings, tap Menu > Exit or OK. Enable Intermec Settings Password You can protect Intermec Settings from other users by enabling a password. 1 Start Intermec Settings. 2 Tap Menu > Enter Password. 3 Select the Enable password checkbox.
  • Page 64: Configure The Computer Remotely With Smartsystems

    SmartSystems You can use Intermec Settings from a SmartSystems console to remotely configure all the Intermec computers. For help using Intermec Settings, click Help > Contents. For information on all the parameters in Intermec Settings, see the Intermec Settings Command Reference Manual.
  • Page 65: Configure 802.11 Radio Communications

    Chapter 3 — Configure the Computer Configure 802.11 Radio Communications The CK3R has an 802.11b/g/n radio and the CK3X has an 801.11a/b/g/n radio to transfer data using wireless communications. Before you configure radio communications, you need to have your wireless network set up including your access points.
  • Page 66: Turn On The Bluetooth Radio

    1 Tap Start > Settings > Bluetooth > Mode tab. 2 Tap Turn on Bluetooth. 3 (Optional) If you want this computer to be visible to other Bluetooth devices, tap Make this device visible to other devices. 4 Tap OK. CK3R and CK3X Mobile Computer User Manual...
  • Page 67: Connect A Bluetooth Scanner

    Chapter 3 — Configure the Computer Connect a Bluetooth Scanner You can connect the computer to an Intermec Bluetooth scanner, such as the SF51, SG20, or SR61. Make sure that the Bluetooth radio in the computer is turned on before you try to connect to a scanner.
  • Page 68: Create A Configuration Bar Code With Easyset

    Make sure that the Bluetooth radio in the computer is turned on before you try to connect to an Intermec Bluetooth printer, such as the PB21, PB50, or PR3. To configure your computer for printing wirelessly using Bluetooth, you need to: •...
  • Page 69 2 Tap Search to find a printer, or tap Manual to enter a device address. Follow the onscreen instructions to select the current Bluetooth printer. 3 (Optional) Tap Print Test Page. The printer prints out a test page. CK3R and CK3X Mobile Computer User Manual...
  • Page 70: Connect A Bluetooth Audio Device

    2 Follow the onscreen instructions to discover and connect to a Bluetooth audio device. Note: If a wired audio device such as a headset is already connected to the computer, Bluetooth audio receives priority when a Bluetooth audio device is connected. CK3R and CK3X Mobile Computer User Manual...
  • Page 71: Connect To A Wireless Reader

    Connect to a Wireless Reader You can connect the computer to a Bluetooth RFID reader, such as the IP30. Use Intermec Settings to configure or view information on your connected RFID readers. 1 Tap Start > Settings > System > Wireless Readers.
  • Page 72: About Wireless Security

    (TLS) with 802.1x security, you also need to load a user certificate. Load a Certificate To use transport layer security (TLS) with 802.1x security, you need a unique client certificate on the computer and a trusted root certificate authority (CA) certificate. CK3R and CK3X Mobile Computer User Manual...
  • Page 73 (IP Address). c Tap OK. d When you are prompted to load the root certificate, tap OK. e When the message box appears to let you know the certificate has been added, tap OK. CK3R and CK3X Mobile Computer User Manual...
  • Page 74: How To Make Your Security Choice

    6 Repeat Steps 3 through 5 for each profile you want to define. 7 To set the active profile, tap Active Profile and select a profile from the list. 8 Save your settings. CK3R and CK3X Mobile Computer User Manual...
  • Page 75: Configure Wpa Or Wpa2 Enterprise (802.1X) Security With Funk

    On your computer, you need to enable the radio and set the date. 1 Start Intermec Settings. 2 Select Communications > 802.11 Radio > Funk Security. 3 Select a Funk security profile to configure. 4 Enter the SSID. CK3R and CK3X Mobile Computer User Manual...
  • Page 76: Configure 802.1X Security With Funk Security

    Before you set 802.1x-WEP security with Funk security, you need to enable the radio on your computer and set the date. To use TLS protocol, you also need to load a user and root certificate. Intermec recommends that you use WPA2-802.1x instead of 802.1x-WEP if possible.
  • Page 77: Configure Leap Security With Funk Security

    Configure Static WEP Security with Funk Security Before you set static WEP security with Funk security, you need to enable the radio on your computer and set the date. Intermec recommends that you use WPA2-PSK instead of WEP if possible.
  • Page 78: Use Open (No Security) Associations With Funk Security

    2 Select Communications > 802.11 Radio > Security Choice. 3 Select Microsoft Security. 4 Tap Yes to save your settings and reboot the computer. The computer reboots and starts with Microsoft Security as the Security Choice. CK3R and CK3X Mobile Computer User Manual...
  • Page 79: Configure Wpa Or Wpa2 Enterprise (802.1X) Security With

    On your computer, you need to enable the radio and set the date. 1 Start Intermec Settings. 2 Select Communications > 802.11 Radio > Microsoft Security. 3 Enter the Network name (SSID). CK3R and CK3X Mobile Computer User Manual...
  • Page 80: Configure 802.1X Security With Microsoft Security

    Before you set 802.1x-WEP security with Microsoft security, you need to enable the radio on your computer and set the date. To use TLS protocol, you also need to load a user and root certificate. Intermec recommends that you use WPA2-802.1x instead of 802.1x-WEP if possible.
  • Page 81: Configure Static Wep Security With Microsoft Security

    Configure Static WEP Security with Microsoft Security Before you set static WEP security with Microsoft security, you need to enable the radio on your computer and set the date. Intermec recommends that you use WPA2-PSK instead of WEP if possible.
  • Page 82 Chapter 3 — Configure the Computer 5 For Data Encryption, select Disabled. 6 Tap OK. CK3R and CK3X Mobile Computer User Manual...
  • Page 83: Manage The Computer

    Manage the Computer Use this chapter to learn how to remotely update, configure, and monitor your Intermec computers. You will also find information on installing and developing software applications as well as how to upgrade the system software.
  • Page 84: How To Manage The Computer In Your Network

    How to Manage the Computer with CloneNGo Intermec CloneNGo is a software application that allows you to copy the settings and parameters from a master computer onto one or more client computers. Cloning reduces redundancy and error by providing...
  • Page 85: How To Manage The Computer With Third-Party Software

    How to Develop and Install Applications Use the Intermec Resource Kits to develop applications to run on the mobile computer. The Resource Kits are a library of C++, .NET, Java, and web components grouped by functionality that you can use to create applications for the computer.
  • Page 86: Install Applications With Smartsystems

    You can use the SmartSystems console to drag-and-drop Intermec applications onto your mobile computer. The console is part of SmartSystems. 1 Download your application file from the Intermec website and unzip it on your desktop PC. 2 Double-click the application file to install it. The application file should appear in the Software Vault.
  • Page 87: Install Applications With Microsoft Synchronization Software

    2 Insert the microSD card into the mobile computer. Note: You need to manually reset the computer after you install the storage card. 3 On the mobile computer, browse to the SD Card folder and run your application. CK3R and CK3X Mobile Computer User Manual...
  • Page 88: How To Launch Applications Automatically

    SmartSystems bundles you want to install. Bundles that include the system software are available from www.intermec.com. Go to Support > Downloads > OS/Firmware/Drivers list. After you locate these items, you can use SmartSystems to update the mobile computer. CK3R and CK3X Mobile Computer User Manual...
  • Page 89: Update The Computer With A Microsd Card

    • the AutoFlash.img file that contains the update you want to install. If you need this file, visit the Intermec website at www.intermec.com. Click the Products tab, navigate to the computer product page, click the Downloads tab, and then locate the download under OS/Firmware/Drivers.
  • Page 90 9 Remove the microSD card. If you do not remove the microSD card, the update process repeats each time the computer restarts. 10 Replace the battery, turn on the computer, and follow the setup process. CK3R and CK3X Mobile Computer User Manual...
  • Page 91: Troubleshoot And Maintain The Computer

    Troubleshoot and Maintain the Computer Use this chapter to find answers to any problems you may encounter while using the CK3computer. You will also find information on routine maintenance.
  • Page 92: About The Intermec Dashboard

    About the Intermec Dashboard The Intermec Dashboard provides proactive monitoring of your computer to prevent downtime. Using Intermec Dashboard, you can easily see the health of the computer and help pinpoint the source of a problem to determine if it is hardware or software related. It is highly integrated with SmartSystems.
  • Page 93: About Troubleshooting The Computer

    Note: If you send the computer in for service, it is your responsibility to save the computer data and its configuration. Intermec is only responsible for ensuring that the hardware matches the original configuration when repairing or replacing the computer.
  • Page 94: Check Wi-Fi Network Status

    Follow the next procedure to verify available access points and networks, check signal strength, and view other diagnostics. If you need to contact Intermec Product Support, this information can be helpful in troubleshooting wireless network connection issues. 1 Tap Start > iSpyWiFi. The ISpyWiFi application launches: The ISpyWiFi tab shows: •...
  • Page 95 Tap Log file. The Save As screen appears. d (Optional) Change the name of the saved log file, the folder to which the file to be saved, the content type (log or text), and the location. e Tap OK. CK3R and CK3X Mobile Computer User Manual...
  • Page 96: 802.1X Security Problems

    When you change the SSID, the WEP key values access points in a network are not saved. Configure the WEP key values with different SSIDs, and and save your changes. the connection fails. CK3R and CK3X Mobile Computer User Manual...
  • Page 97: Troubleshoot The Scanner With Scan Diagnostics

    2 Select the scanner or imager you want to troubleshoot and tap Diagnose. The application checks to make sure the scanner or imager is enabled and checks the settings to make sure they are optimized. CK3R and CK3X Mobile Computer User Manual...
  • Page 98: Problems Reading Bar Codes

    You can troubleshoot problems that prevent you from reading bar codes, such as the appropriate symbology not being enabled. Before you call Intermec Product Support, look for your problem in the next table, and try the possible solutions. Problems Reading Bar Codes...
  • Page 99 The input device attached to the Set the Scanner Model command to the computer does not work well or specific attached input device. Enable read bar code labels very quickly. only the bar code symbologies being used. CK3R and CK3X Mobile Computer User Manual...
  • Page 100: Problems Using The Computer

    • visit the Intermec technical knowledge base, Knowledge Central at intermec.custhelp.com. If you still need help, you can call Intermec Product Support at: 1-800-755-5505 Before you call Product Support, have this information ready: CK3R and CK3X Mobile Computer User Manual...
  • Page 101: Locate Your Configuration Number

    Or, programming language of your custom application and tools used to create it. Most information is available in Intermec Settings. Locate Your Configuration Number Before you call Intermec Product Support, you need to know the configuration number of your computer. 1 Open the Device Health Dashboard: •...
  • Page 102: How To Restart The Computer

    1 Press the Power button to suspend the computer. 2 Remove the handstrap and the battery pack. 3 Press the Reset button in the battery compartment on the back of the computer. CK3R and CK3X Mobile Computer User Manual...
  • Page 103: Clean Boot The Computer

    9 The message “Reconfirm second key in 6 seconds” appears on the screen. Press 6 again. 10 The message “Cleanboot Confirmed” appears on the screen. The computer starts the process of clean booting. CK3R and CK3X Mobile Computer User Manual...
  • Page 104: Clean The Computer

    Opening the computer will void the warranty and may cause damage to the internal components. Note: Intermec recommends that you leave the battery installed when you clean the computer as described. Leaving the battery installed helps prevent fluids from entering the computer through the SIM card and microSD card connectors.
  • Page 105: Specifications

    Specifications...
  • Page 106: Physical And Environmental Specifications

    Power and Electrical Specifications Operating battery: Rechargeable lithium-ion battery Backup battery: Supercap supplies 10 minutes of bridge time while replacing the main battery (CK3X only). Electrical rating: 4,4 V, 2 A; 4,7 V, 1,5 A CK3R and CK3X Mobile Computer User Manual...
  • Page 107 8.9 cm (3.5 in) transmissive QVGA display • LCD capable of both portrait and landscape operation (CK3X only) • LED backlight • Ambient light sensor Keypad Options • Alphanumeric and function keypad • Numeric and function keypad CK3R and CK3X Mobile Computer User Manual...
  • Page 108 • • GS1 DataBar Limited Telepen • • GS1 DataBar Omni-Directional TLC 39 * These symbologies are only available if your CK3 has an extended range are imager or a near-far area imager. CK3R and CK3X Mobile Computer User Manual...
  • Page 109: Ea31 Typical Reading Distances - Extended Reading Range

    Code 39 0.125 mm/5 4.50 cm/1.77 22.50 cm/8.86 mils0.50 mm/20 in6.00 cm/2.36 in64.00 cm/25.20 mils1 mm/40 in12.50 cm/4.92 in in97.50 cm/38.39 mils EAN/UPC 100% 0.33 mm/13 mils 4.50 cm/1.77 in 41 cm/16.14 in CK3R and CK3X Mobile Computer User Manual...
  • Page 110: Ea31 Imager Minimum Reading Distances

    EAN/UPC 100% 0.33 mm/13 mils 5 cm/1.97 in 29.5 cm/11.61 in CK3R and CK3X Mobile Computer User Manual...
  • Page 111: Ea31 Imager Typical Reading Distances

    17.5 cm/6.89 in26.5 mils0.25 mm/10 cm/1.57 in4.9 cm/10.43 in37 mils0.38 mm/15 cm/1.93 in cm/14.57 in mils EA31 Imager Typical Reading Distances Minimum reading distances are measured in the dark (0 lux). EA31 Typical Reading Distances CK3R and CK3X Mobile Computer User Manual...
  • Page 112 PDF417 0.17 mm/6.6 5 cm/1.97 in3.7 18.2 cm/7.17 in27.5 mils0.25 mm/10 cm/1.46 in4.5 cm/10.83 in40 mils0.38 mm/15 cm/1.77 in cm/15.75 in mils CK3R and CK3X Mobile Computer User Manual...
  • Page 113: Ea30 Typical Reading Distances - Extended Reading Range

    Minimum Distance Maximum Distance Code 39 0.125 mm/5 6.50 cm/2.56 24.50 cm/9.65 mils0.50 mm/20 in7.00 cm/2.76 in62.50/24.61 mils1 mm/40 in14.50 cm/5.71 in in97.50 cm/38.39 mils EAN/UPC 100% 0.33 mm/13 mils 6 cm/2.36 in 40 cm/15.75 in CK3R and CK3X Mobile Computer User Manual...
  • Page 114: Ea30 Area Imager Minimum Reading Distances

    10.5 cm/4.13 in14 mils0.13 mm/5 cm/3.15 in7 cm/5.51 in45 mils0.50 mm/20 cm/2.76 in9.5 cm/17.72 in62 mils1 mm/40 cm/3.74 in cm/24.41 in mils EAN/UPC 100% 0.33 mm/13 mils 6 cm/2.36 in 31.5 cm/12.4 in CK3R and CK3X Mobile Computer User Manual...
  • Page 115: Ex25C Near-Far Range Area Imager Reading Distance

    25 cm/9.84 in34 mils0.38 mm/15 cm/2.76 in cm/13.39 in mils EX25C Near-Far Range Area Imager Reading Distance Minimum reading distances are measured in the dark (0 lux). EX25C Near-Far Range Imager 1D Minimum Reading Distances CK3R and CK3X Mobile Computer User Manual...
  • Page 116 EAN 100% 0.33 mm/13 mils 15 cm/5.91 in 145 cm/57.09 in EX25C Near-Far Range Imager 1D Typical Reading Distances CK3R and CK3X Mobile Computer User Manual...
  • Page 117 EAN 100% 0.33 mm/13 mils 15 cm/5.91 in 160 cm/62.99 in * Typical reading distances are measured in an office environment (200 lux). ** Minimum distance depends on bar code width and scan angle. CK3R and CK3X Mobile Computer User Manual...
  • Page 118 * Typical reading distances are measured in an office environment (200 lux). ** Minimum distance depends on bar code width and scan angle. CK3R and CK3X Mobile Computer User Manual...
  • Page 119: N5603 Extended Range Reading Distances

    100% UPC 6.1cm/2.4 in 53.3 cm/21.0 in 47.2 cm/18.6 in 10 mil PDF417 5.6 cm/2.2 in 39.6 cm/15.6 in 34.0 cm/13.4 in 32 mil Maxicode 7.9 cm/3.1 in 52.8 cm/20.8 in 44.9 cm/17.7 in CK3R and CK3X Mobile Computer User Manual...
  • Page 120 Appendix A — Specifications Field of View/Resolution Focus Extended Range (ER) Horizonal Field Angle (degrees) ±15.8 Vertical Field Angle (degrees) ±12.2 CK3R and CK3X Mobile Computer User Manual...
  • Page 121: Default Settings

    Default Settings...
  • Page 122: Default Configuration

    CK3. If you restore the CK3 to factory default settings, the CK3 uses these values. The commands are grouped by function and reflect the organization of Intermec Settings. For detailed information on most of the commands, see the Intermec Settings Command Reference Manual, available from the Intermec website at www.intermec.com.
  • Page 123 QR Code Disable Standard 2 of 5 Disable SwedenPost Disable Telepen Disable TLC 39 Disable Symbology Option Setting Symbology Option Default Value Preamble None (disabled) Postamble None (disabled) Symbology Identifier Disable Multicode Disable CK3R and CK3X Mobile Computer User Manual...
  • Page 124 Image File Location \My Documents\MDI Folder Memory Limit (MBytes) Enable Tagging Location Data Disable Output Compression Bitmap Output Compression Quality Edge Enhancement None Noise Reduction Subsampling None Image Rotation None Image Lighting Correction Disable CK3R and CK3X Mobile Computer User Manual...
  • Page 125: Rfid

    Enable Logging Disable Reader 1 Settings Reader 1 Setting Default Value Enable Reader Connected Reader Model IP30 Device Address 000000000000 RFID Module Settings RFID Module Setting Default Value Tag Type EPC Class 1 Gen2 CK3R and CK3X Mobile Computer User Manual...
  • Page 126 Lock Tries Select Tries Unselect Tries Initial Q Field Strength dB Session Enable Antenna Port 1 Enable Antenna Port 2 Enable Antenna Port 3 Enable Antenna Port 4 Bluetooth Power Off 300 s CK3R and CK3X Mobile Computer User Manual...
  • Page 127: Communications

    Profile 1 Hide Password Text Enabled Profile Label Profile_1 Network Type Infrastructure Channel SSID INTERMEC Power Mode Enabled (FastPSP) 8021x None Association Open Encryption None Pre-Shared Key Null Transmit Key Key1 Mixed Cell Logging CK3R and CK3X Mobile Computer User Manual...
  • Page 128: Device Settings

    Enabled Enable SD Card Enabled Enable USB External Drive Enabled Enable All Image Capture Enabled Enable a URL barcode to launch browser Disabled Beeper and Voice Medium Headset Beeper Very Low Screen Taps CK3R and CK3X Mobile Computer User Manual...
  • Page 129 Enable Power Button Screen Screen Off Disabled Hibernate (Battery Swap) Enabled Suspend Enabled Reboot Enabled Shutdown Disabled Screen Timeout (Seconds) Screen Turns Off After (Battery Power) Disabled Device Turns Off After (Battery Power) 5 minutes CK3R and CK3X Mobile Computer User Manual...
  • Page 130 Show Option in Profile Settings Standards Show Option in Profile Settings Screen Settings Screen Setting Default Value Screen Rotation Portrait 0 Degrees Enable Screen Rotation Disabled Rotate Portrait Enabled Rotate Landscape Enabled Rotate Signature Capture Disabled CK3R and CK3X Mobile Computer User Manual...
  • Page 131: Core Messaging Service

    Printer Device Health (Seconds) Directory \SmartSystems\ScreenCapture Screen Captures Allowed Enable Wipe Disabled Interval (in Days) Virtual Wedge Virtual Wedge Settings Virtual Wedge Setting Default Value Enable Virtual Wedge Enabled Virtual Wedge Method Adapt to Application CK3R and CK3X Mobile Computer User Manual...
  • Page 132: Location Services

    User-Defined Tag Separator Null End of Message CRLF (Return-Line Feed) User-Defined End of Message Null RFID Reader Grid Null Location Services Location Services Settings Location Services Setting Default Value Port 9569 Enable Server Disable CK3R and CK3X Mobile Computer User Manual...
  • Page 133: Keypads And Keystrokes

    Keypads and Keystrokes...
  • Page 134: Characters And Functions On Keypads

    The information in the character and function tables assumes that the Green/Orange keys lock option in Intermec Settings > Device Settings > Keypad is set to the default of Press once to lock. The information in these tables will not work if you have this option set to Press twice to lock.
  • Page 135 Appendix C — Keypads and Keystrokes Alphanumeric Characters (Continued) Character Alphanumeric Keypad Numeric Keypad CK3R and CK3X Mobile Computer User Manual...
  • Page 136 Appendix C — Keypads and Keystrokes Alphanumeric Characters (Continued) Character Alphanumeric Keypad Numeric Keypad Function Keys Character Alphanumeric Keypad Numeric Keypad CK3R and CK3X Mobile Computer User Manual...
  • Page 137 Appendix C — Keypads and Keystrokes Function Keys (Continued) Character Alphanumeric Keypad Numeric Keypad Special Functions Character Alphanumeric Keypad Numeric Keypad Forward Tab Back Tab Space Backspace Shift CK3R and CK3X Mobile Computer User Manual...
  • Page 138 Depending on your computer model, some of the following characters or functions will not be printed on the keypad. Other Available Characters and Functions Character or Function Alphanumeric Keypad Numeric Keypad & [Enter] [Enter] CK3R and CK3X Mobile Computer User Manual...
  • Page 139 Soft Key 1 Soft Key 2 The following ITE functions are only operational when you are using the ITE application. Intermec Terminal Emulation (ITE) Functions Character or Function Alphanumeric Keypad Numeric Keypad Field Exit CK3R and CK3X Mobile Computer User Manual...
  • Page 140 Character or Function Alphanumeric Keypad Numeric Keypad System Request Home Attention Reset Clear Roll Down Previous Screen Roll Up Next Screen Page Left Page Up Page Down Page Right Field + Field - CK3R and CK3X Mobile Computer User Manual...
  • Page 141 CK3R and CK3X Mobile Computer User Manual...
  • Page 142 Honeywell 6001 36th Avenue West Everett, Washington 98203 U.S.A. tel 425.348.2600 fax 425.355.9551 www.intermec.com © 2014 Intermec by Honeywell All rights reserved. CK3R and CK3X Mobile Computer User Manual *935-075-002* P/N 935-075-002...

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