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Intermec CK32 User Manual

I-safe handheld computer
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CK32 I-Safe
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  • Page 1 User’s Manual CK32 I-Safe Handheld Computer...
  • Page 3 User’s Manual CK32 I-Safe Handheld Computer...
  • Page 4 Intermec Technologies Corporation. Information and specifications contained in this document are subject to change without prior noticed and do not represent a commitment on the part of Intermec Technologies Corporation. © 2007 by Intermec Technologies Corporation. All rights reserved.
  • Page 5 This page records changes to this document. The document was originally released as version 001. Version Date Description of Change 9/07 Removed keypad mapping information, corrected some material as requested by SAC, and made other miscellaneous changes to the manual. CK32 I-Safe Handheld Computer User’s Manual...
  • Page 6 CK32 I-Safe Handheld Computer User’s Manual...

  • Page 7: Table Of Contents

    Using the CK32 I-Safe Handheld Computer Introducing the CK32 I-Safe Handheld Computer......2 Using the Battery ........... . 4 Charging and Installing the Battery .
  • Page 8 Finding and Organizing Information ..... 34 Customizing the CK32 I-Safe ......34 Using Microsoft ActiveSync .
  • Page 9 Configuring Security on the CK32 I-Safe ....... . . 60...
  • Page 10 ............. . 127 viii CK32 I-Safe Handheld Computer User’s Manual...

  • Page 11: Before You Begin

    Your safety is extremely important. Read and follow all warnings and cautions in this document before handling and operating Intermec equipment. You can be seriously injured, and equipment and data can be damaged if you do not follow the safety warnings and cautions.

  • Page 12: Global Services And Support

    CK32 I-Safe and accessory products. • Immediately remove from service any product that exhibits physical damage. • Wired connections to the CK32 I-Safe must only be made through a model AN1 Communications Adapter. • Verify that the CK32 I-Safe is appropriately rated for your hazardous location before use.

  • Page 13: Telephone Support

    Support Service Service contracts Outside the U.S.A. and Canada, contact your local Intermec representative. To search for your local representative, from the Intermec web site, click Contact. Service Location Support For technical support in South Korea, use the after service locations listed below: CK32 I-Safe Handheld Computer User’s Manual...

  • Page 14: Who Should Read This Manual

    The CK32 I-Safe Handheld Computer User’s Manual is for the person who is responsible for installing, configuring, and maintaining the CK32 I-Safe. Before you work with the CK32 I-Safe, you should be familiar with your network and general networking terms, such as IP address.
  • Page 15 Dr. John Maddock makes no representations about the suitability of this software for any purpose. It is provided “as is” without express or implied warranty. CK32 I-Safe Handheld Computer User’s Manual xiii...

  • Page 16: Patent Information

    6375075, 6375076, 6375344, 6431451, 6435411, 6484944, 6488209, 6497368, 6532152, 6538413, 6539422, 6621942, 6641046, 6681994, 6687403, 6688523, 6732930, 6036093, 6039252, 6889903, 6967280, 7027037, 7035466, 7090137, 7121467 There may be other U.S. and foreign patents pending. CK32 I-Safe Handheld Computer User’s Manual...

  • Page 17: Using The Ck32 I-Safe Handheld Computer

    Use this chapter to familiarize yourself with the CK32 I-Safe Handheld Computer. In this chapter you will find these sections: • Introducing the CK32 I-Safe Handheld Computer • Using the Battery • Using the Keypad • Understanding the Status Lights •...

  • Page 18: Introducing The Ck32 I-Safe Handheld Computer

    Chapter 1 — Using the CK32 I-Safe Handheld Computer Introducing the CK32 I-Safe Handheld Computer The Intermec CK32 I-Safe is an ergonomically designed handheld computer built on the Microsoft operating system. It is a easy-to-use, reliable computer that runs client/server and browser-based applications and is certified to be intrinsically safe.
  • Page 19 TE applications • Data Collection Browser (dcBrowser™) application Use this manual to understand how to use the features and options available on the CK32 I-Safe. For additional help using terminal emulation, see the TE 2000 Terminal Emulation Programmer’s Guide (P/N 977-055-xxx).

  • Page 20: Using The Battery

    The CK32 I-Safe uses a Model AB6 (P/N 318-021-xxx) lithium- ion battery as its main power source. You must fully charge the main battery before you can use the CK32 I-Safe. When you change the battery, a backup battery maintains your status, memory, and real-time clock for at least 10 minutes.

  • Page 21: Charging And Installing The Battery

    Charging time is approximately 10 to 12 hours. To nstall the battery You must suspend your CK32 I-Safe before removing the battery, or data loss may occur. • Insert the tabs on the bottom of the charged battery into the CK32 I-Safe and snap the battery into place.

  • Page 22: Maximizing Battery Life

    Checking the Battery Status You can check the battery status by looking at the Battery icon on the front of the CK32 I-Safe or by checking the Power Settings. Tap the Battery icon on the Status bar or use the following procedure to check the Power Settings on your CK32 I-Safe.

  • Page 23: Understanding The Low Battery Warnings

    If the battery charge continues to drop, the red battery status LED blinks and the CK32 I-Safe enters Suspend mode. If the battery charge continues to drop, the battery status LED will stop blinking You can change the audible alert using the Sounds &...

  • Page 24: Using The Keypad

    Note: You must use the color-coded keys to access several hidden characters (such as { and }) on the CK32 I-Safe keypad. The CK32 I-Safe supports TE 2000 VT100/220/320/340 and ANSI, TE 2000 5250, and TE 2000 3270, and Native. Use the...
  • Page 25 (0-9) and that need dedicated function keys (F1- F12). This keypad also lets you enter the entire alphabet and special characters by pressing color-coded key sequences. CK32 I-Safe Handheld Computer User’s Manual Chapter 1 — Using the CK32 I-Safe Handheld Computer Enter Enter Shift Home <...
  • Page 26 Chapter 1 — Using the CK32 I-Safe Handheld Computer 42-Key 3270/5250 Keypad FldExit Enter Page Caps Shift Help Home NewLn Print Reset AutLg Attn Clear FldExit FMark Roll Roll Erase Alpha 3270/5250 CK32 I-Safe Handheld Computer User’s Manual...
  • Page 27 42-Key VT/ANSI Keypad CK32 I-Safe Handheld Computer User’s Manual Chapter 1 — Using the CK32 I-Safe Handheld Computer Enter Enter Page Caps Shift Mode Home Retrn Find PrvSc NxtSc Remov Select AutLg < > Alpha VT / ANSI...
  • Page 28 Chapter 1 — Using the CK32 I-Safe Handheld Computer 56-Key Full Alphanumeric Keypad: This keypad is designed for applications that enter mainly numeric data (0-9) and that may need to enter the entire alphabet. The keypad also provides function keys (F1-F24) and special characters, symbols, and functions by pressing color-coded key sequences.
  • Page 29 56-Key 3270/5250 Keypad CK32 I-Safe Handheld Computer User’s Manual Chapter 1 — Using the CK32 I-Safe Handheld Computer Roll Roll FldExit Enter & Home Home NewLn ¬ Print Help AutLg Shift Reset Caps Attn Clear ’ Erase FMark SReq <...

  • Page 30: Using The Color-Coded Keys

    Chapter 1 — Using the CK32 I-Safe Handheld Computer 56-Key VT/ANSI Keypad Using the Color-Coded Keys The keypad of the CK32 I-Safe provides color-coded keys to let you access additional characters, symbols, and functions printed on the keypad overlay. Once you understand how to use the color-coded keys and key sequences, you will know how to access all of the additional features printed on the keypad overlay.

  • Page 31: Capitalizing All Characters

    Using the Power Button When you press the Power button to turn off the CK32 I-Safe, you actually put the computer in Suspend mode. In Suspend mode, the CK32 I-Safe continues to supply power to all memory, but turns off power to most hardware.

  • Page 32: Understanding The Status Lights

    Chapter 1 — Using the CK32 I-Safe Handheld Computer You can also use the Power button to reset the CK32 I-Safe. See “Resetting Your Computer” on Note: Microsoft Windows Mobile supports other power saving modes including Screen Off, Unattend, and Suspend. Refer to Windows Mobile documentation for additional information.
  • Page 33 This green light indicates when the CK32 I-Safe successfully decodes a bar code. Ready-to-Work™ indicator This blue light indicates when the CK32 I-Safe is ready to use in your application, typically TE 2000. If you have problems using TE 2000, see the TE 2000 Terminal Emulation Programmer’s Guide (P/N 977-055-xxx).

  • Page 34: Using The Touch Screen

    Chapter 1 — Using the CK32 I-Safe Handheld Computer Using the Touch Screen The CK32 I-Safe has a color touch screen display. The screen is 240 x 320 pixels. The desktop is 240 x 300 pixels and the taskbar is 240 x 20 pixels. In addition, the screen supports Unicode characters, user-programmable fonts, and bitmap graphics.

  • Page 35: Using The Stylus

    Using the Stylus Your CK32 I-Safe has a stylus for selecting items and entering information on the touch screen. Use the stylus in place of a mouse. Using the Stylus Action Touch Double-tap Drag Tap and hold Aligning the Screen If the screen does not respond correctly when you tap it with the stylus, you may need to align the screen.

  • Page 36: About The Audio System

    • Digital recording • AV playback Understanding the Audio Feedback The CK32 I-Safe provide you with audio feedback when it performs some functions. For example, you may hear a beep each time you scan a valid bar code. You can change the beeper volume for your needs and environment.
  • Page 37 To d sable the beeper volume • To disable the beeper, tap the Volume icon, then drag the slider to the bottom of the scale, or tap Off. CK32 I-Safe Handheld Computer User’s Manual Chapter 1 — Using the CK32 I-Safe Handheld Computer...

  • Page 38: Scanning Bar Codes

    Use the Beeper Volume command. Scanning Bar Codes Use the scanner to scan and enter bar code data. The CK32 I-Safe supports the scanning of 1D linear bar codes. When you unpack the CK32 I-Safe, these bar code symbologies are enabled: •...

  • Page 39: Scanning A Bar Code Label To Verify Scanner Operation

    To scan most bar code labels and ver fy scanner operat on 1 Press the Power button to turn on the CK32 I-Safe. 2 Tap Start on the navigation bar located at the top of the screen.
  • Page 40 Code 39 Test Bar Code *123456* *123456* When the CK32 I-Safe successfully reads a bar code label, you hear a high beep and the green Good Read light turns on briefly. 6 Release the Scan button. To scan a PDF417 or M cro PDF417 bar code and ver fy scanner operat on 1 Press the Power button to turn on the CK32 I-Safe.
  • Page 41 4 Move the beam down all rows of the bar code label. The CK32 clicks as it reads each row. 5 The CK32 I-Safe emits a high beep and the green Good Read light turns on briefly when the CK32 I-Safe successfully reads the entire bar code label.
  • Page 42 Chapter 1 — Using the CK32 I-Safe Handheld Computer CK32 I-Safe Handheld Computer User’s Manual...

  • Page 43: Understanding Windows Mobile

    This chapter introduces Microsoft Windows Mobile 5.0 for Pocket PC. In this chapter you will find these sections: • Understanding Windows Mobile • Using Microsoft ActiveSync • Using Internet Explorer Mobile CK32 I-Safe Handheld Computer User’s Manual Understanding Windows Mobile...

  • Page 44: Understanding Windows Mobile

    Pop-up menus give you quick and easy access to the most common actions. Tap Start > Help, then select a topic on your CK32 I-Safe to find additional information on Windows Mobile components. Microsoft Windows Mobile contains these standard companion programs: •...

  • Page 45: Learning The Basic Skills

    Computer. Using the Today Screen When you turn on your CK32 I-Safe for the first time each day, you see the Today screen. You can also display it by tapping the Start icon at the top left of your display and then Today. On the Today screen, you can see important information for the day.

  • Page 46: Accessing Programs

    To access programs • Tap Start > Programs and then the program name. The following is a partial list of programs that are on your CK32 I-Safe, in the order they appear in the Start menu. Look on the Windows Mobile CD for additional programs that you can install onto your CK32 I-Safe.

  • Page 47: Using Pop-Up Menus

    Intermec recommends using ActiveSync version 4.1 or later with Windows Mobile devices. You can download the latest version of ActiveSync on the Microsoft web site. Typing Enter typed text into the CK32 I-Safe by tapping keys on the onscreen keyboard or by using the handwriting recognition software. Writing Use the stylus to write directly on the screen.
  • Page 48 2 Tap the arrow next to the Input Panel icon to see your choices. When you use the input panel, your CK32 I-Safe Computer anticipates the word you are typing or writing and displays it above the input panel. When you tap the displayed word, it is inserted into your text at the insertion point.

  • Page 49: Using Transcriber

    3 Select the Large keys radio button. Us ng Block Recogn zer Character recognition software gives you a fast and easy method for entering information in any program on the CK32 I-Safe. Letters, numbers, and punctuation you write are translated into typed text.

  • Page 50: Finding And Organizing Information

    • Select Menu > Tools > Recognize. Your writing is converted to text. Finding and Organizing Information You can use File Explorer to find files on your CK32 I-Safe and organize these files into folders. To open F le Explorer •...
  • Page 51 To select and customize the input method you want to use (Keyboard, Block Recognizer, Letter Recognizer, or Transcriber). To limit access to the CK32 I-Safe. To customize what appears on the Start menu. Only 7 programs can appear on the Start menu.

  • Page 52: Using Microsoft Activesync

    Chapter 2 — Understanding Windows Mobile Add ng or Remov ng Programs Programs added to your CK32 I-Safe at the factory are stored in Read Only Memory (ROM). You cannot remove this software. All other programs and files added to the CK32 I-Safe after factory installation are stored in Random Access Memory (RAM).
  • Page 53 ActiveSync Setup Wizard. 3 Follow the screens of the ActiveSync to complete the synchronization process. The wizard helps you connect to the CK32 I-Safe, set up a partnership for synchronization, and customizes synchronization settings. The synchronization process automatically begins when you finish the wizard.

  • Page 54: Using Internet Explorer Mobile

    Chapter 2 — Understanding Windows Mobile Using Internet Explorer Mobile You can use Internet Explorer Mobile to run web-based applications, and view pages downloaded to the CK32 I-Safe. You can also connect to the internet through an ISP or a network connection.

  • Page 55: Configuring The Ck32 I-Safe

    Configuring the CK32 I-Safe Use this chapter to understand how to configure the CK32 I-Safe to communicate in your network. In this chapter, you will find these sections: • Configuring the CK32 I-Safe Operating Parameters • Setting Up Ethernet Communications •...

  • Page 56: Configuring The Operating Parameters

    I-Safe, such as the symbologies it decodes or the network settings it uses. The CK32 I-Safe provides a configuration application called Intermec Settings that allows you to set all of the operating parameters in one place. Configuring the CK32 I-Safe Using Intermec Settings Use Intermec Settings to configure the CK32 I-Safe and to view system information.

  • Page 57: Remotely Configuring The Ck32 I-Safe Using Smartsystems Foundation

    PC. The CK32 I-Safe ships with the SmartSystems client, which means it is SmartSystems enabled. The SmartSystems server has a console that displays all of the CK32 I-Safes in your network. In the console, you can right-click a CK32 I-Safe and a menu appears.
  • Page 58 Do not use the Reset button. See “Preferred Reset Method” on 3 Go to Start > Settings > the System tab > Intermec Settings > Communications > Ethernet Adapter > IP Settings. 4 If you have a DHCP server, enable DHCP.

  • Page 59: Setting Up Bluetooth Communications

    • Primary and secondary DNS servers • Primary and secondary WINS servers 6 Make sure your CK32 I-Safe is talking to the network and that the network can see your CK32 I-Safe. To check the status of your Ethernet connect on 1 Tap the iConnect icon ( Today screen.
  • Page 60 Chapter 3 — Configuring the CK32 I-Safe To turn the Bluetooth rad o on 1 Select Start > Settings > System > Intermec Settings > Bluetooth. 2 Tap the Power On radio button and tap File > Save Settings. Once Bluetooth is enabled, it stays enabled through a warm or cold boot and maintains virtual COM ports (such as printing) registration.

  • Page 61: Configuring Bluetooth Communications For Wireless Printing

    CK32 I-Safe” on page 46. Creating an Application That Lets You Print Wirelessly The CK32 I-Safe does not ship with an application that lets you print wirelessly. You must create an application that opens the wireless printing COM port on the CK32 I-Safe. For help, see the Bluetooth Resource Kit section of the IDL Resource Kit Developer’s Guide, P/N 934-006-xxx.

  • Page 62: Selecting The Current Wireless Printer On The Ck32 I-Safe

    The CK32 I-Safe connects to the current wireless printer when your application opens the wireless printing COM port on the CK32 I-Safe. If there is no current wireless printer selected on your CK32 I-Safe, there is no wireless printing COM port registered on your CK32 I-Safe.
  • Page 63 If your preferred printer does not appear, make sure the printer is turned on and discovery is enabled, and then repeat Steps 1 through 3. 4 Tap Test Print. The printer prints out the test page. CK32 I-Safe Handheld Computer User’s Manual Chapter 3 — Configuring the CK32 I-Safe...
  • Page 64 OK. The keyword -unknown- appears in the Device Name field in the Current Wireless Printer box. The name of the printer is not sent to the CK32 I-Safe when you manually enter the printer address.

  • Page 65: Connecting To A Bluetooth Audio Device

    6 Tap the Volume slider bar or Microphone slider bar to adjust the setting. Setting Up 802.11 Radio Communications The CK32 I-Safe has an internal 802.11 b/g radio to transfer data using wireless communications. This section of the manual assumes that you have already set up your wireless communications network including your access points.

  • Page 66: Configuring The Network Parameters For A Tcp/Ip Network

    • Network name (SSID) • IP settings (if not using DHCP) 5 Make sure that the CK32 I-Safe is talking to the network and that the network can see the CK32 I-Safe. ) in the lower right corner of the page 114 for more information.

  • Page 67: Configuring The Network Parameters For A Udp Plus Network

    • UDP Plus Activate • Controller IP address • Controller Port 3 Make sure the CK32 I-Safe is talking to the network and that the network can see the CK32 I-Safe. 4 Configure security. For help, see “Configuring Security on the CK32 I-Safe”...

  • Page 68: Using Ispywifi

    RSSI, data link rates, and supplicant status. Starting the Utility The ISpyWiFi utility is installed in your CK32 I-Safe as an executable. You can either start the utility using File Explorer, or creating a shortcut to start the utility from the CK32 I-Safe desktop, or from iConnect.

  • Page 69: Ispywifi

    2 From the menu, select Status > Wireless > Advanced. The iSpyWiFi screen appears. ISpyWiFi The ISpyWiFi tab contains network interface, configuration, access point, and radio frequency information: CK32 I-Safe Handheld Computer User’s Manual Chapter 3 — Configuring the CK32 I-Safe ) in the lower right corner of the...

  • Page 70: Wifi Scan

    Chapter 3 — Configuring the CK32 I-Safe ISpyWiFi Tab Contents WiFi NIC (Network Interface Card) BCMCF1 A WLAN adapter and its associated driver version The client radio MAC address IP(DHCP) The IP address of the client radio, if using DHCP...
  • Page 71 BSSID The MAC address for the access point radio Privacy “Y” - WEP, TKIP, or AES encryption is being used; “N” - no encryption is being used CK32 I-Safe Handheld Computer User’s Manual Chapter 3 — Configuring the CK32 I-Safe...

  • Page 72: Supplicant

    Chapter 3 — Configuring the CK32 I-Safe Supplicant The Supplicant tab provides you with security and authentication information configured elsewhere in the CK32 I-Safe. SuppSupplicant Tab Contents Supplicant Tab Contents Supplicant Service Status ON: Intermec Funk Security is enabled OFF: Microsoft Security is enabled...
  • Page 73 Supplicant Events Displays output from the supplicant detailing its status. Intermec Supplicant Version of Intermec Funk Security in the CK32 I-Safe Version • Click Configure Profile to launch the Profile Wizard and configure 802.11 options. • Click Reconnect to disassociate the radio, momentarily dropping its connection.

  • Page 74: Ping

    Chapter 3 — Configuring the CK32 I-Safe Ping Use the Ping tab to contact with any host in your network for information. Ping Tab Contents Ping Timing Statistics Min: The shortest ping reply in milliseconds (ms) Max: The maximum ping reply in milliseconds...

  • Page 75: Supplicant Logging

    If you reach a situation where you need to send in debug information to Intermec Product Support or Intermec Engineering, you can use the Intermec Funk Security logging feature. 1 Tap the Supplicant tab, then tap Configure Profile to access the Profile Wizard.

  • Page 76: Configuring Security On The Ck32 I-Safe

    Configuring Security on the CK32 I-Safe The CK32 I-Safe provides three types of security for your wireless network: • Wi-Fi Protected Access (WPA) • 802.1x •...

  • Page 77: Understanding The Wireless Network

    • Infrastructure networks get you onto your corporate network and the internet. The CK32 I-Safe establishes a wireless connection to an access point, which links you to the rest of the network. When you connect to a network using an access point, you are using the 802.11 b/g infrastructure mode.

  • Page 78: Using Static Wep Security

    • an authentication server (Enterprise mode only). • an access point with an 802.11 b/g radio that supports WPA. • a CK32 I-Safe with the 802.11b/g radio and the 802.1x/WPA security option. The CK32 I-Safe also supports Wi-Fi Protected Access 2 (WPA2) if you are using Funk security.

  • Page 79: Using 802.1X Security

    WEP key management. To use 802.1x security, you need: • an access point with an 802.11b/g radio. • a CK32 I-Safe with an 802.11b/g radio and the 802.1x/WPA security option. • an authentication server. Using LEAP Security...

  • Page 80: Choosing Between Funk And Microsoft Security

    Profile_1. To select a prof le for Funk secur ty 1 Select Start > Settings > the System tab > Intermec Settings. 2 Select Communications > 802.11 Radio > Funk Security. 3 Select Active Profile, choose a profile from the list, and save your settings.
  • Page 81 7 Save your settings. Conf gur ng WPA Secur ty W th Funk Secur ty Use these procedures to set WPA-802.1x, WPA2-802.1x, WPA- PSK, or WPA2-PSK security on your CK32 I-Safe with Funk security. To conf gure WPA-802.1x w th Funk secur ty 1 Open Intermec Settings.
  • Page 82 Chapter 3 — Configuring the CK32 I-Safe If you choose TLS: a Load a user and root certificate on your CK32 I-Safe. For b For Validate Server Certificate, choose Yes. c You must enter a User Name and Subject Name. You can 8 Save your settings.
  • Page 83 For Validate Server Certificate, choose Enabled. If you choose TLS: a Load a user and root certificate on your CK32 I-Safe. For b For Validate Server Certificate, choose Yes. c You must enter a User Name and Subject Name. You can 8 Save your settings.
  • Page 84 Chapter 3 — Configuring the CK32 I-Safe 3 From Intermec Settings, choose Communications > 802.11 Radio > Funk Security > Profile. 4 For 8021x, choose LEAP. 5 For Association, choose Open, WPA, WPA2, or Network EAP. Encryption automatically defaults to TKIP if you choose WPA, to AES if you choose WPA2, and to WEP if you choose Open or Network EAP.

  • Page 85: Configuring Funk Security Using The Profile Wizard

    Configuring Funk Security Using the Profile Wizard You can start 802.11 b/g communications on the CK32 I-Safe using the Profile Wizard. A profile contains all the information necessary to authenticate you to the network, such as login name, password or certificate, and protocols by which the CK32 I-Safe is authenticated.
  • Page 86 Chapter 3 — Configuring the CK32 I-Safe 6 From the Network type list, select either Infrastructure or Ad-Hoc. Select Infrastructure if the network uses access points to connect to the corporate network or internet. Select Ad-Hoc to set up a private network with one or more participants.
  • Page 87 4 For Pre-Shared Key field, enter the passphrase as ASCII. The passphrase must be 8 to 63 characters and match the passphrase on the access point. 5 Tap OK. CK32 I-Safe Handheld Computer User’s Manual Chapter 3 — Configuring the CK32 I-Safe...
  • Page 88 Chapter 3 — Configuring the CK32 I-Safe Conf gur ng PEAP Secur ty W th Prof le W zard Protected EAP (PEAP) performs secure authentication against Windows domains and directory services. It is comparable to EAP-TTLS, though not as flexible.
  • Page 89 6 Select Prompt for password to have the user enter this password each time to access the protocol, or select Use following password to use the protocol without entering a password each time you use the CK32 I-Safe. 7 In the Password field, type a unique password for this protocol.
  • Page 90 Use following password to use the protocol without entering a password each time you use the CK32 I-Safe. 8 (Optional) Tap Get Certificates to obtain or import server certificates. For help with certificates, see Certificate”...
  • Page 91 To conf gure EAP secur ty 1 In the Profile Wizard, select the Security page. 2 For 8021x Security, choose LEAP. 3 For Association, choose Open, WPA, WPA2, or Network EAP. CK32 I-Safe Handheld Computer User’s Manual Chapter 3 — Configuring the CK32 I-Safe...

  • Page 92: Configuring Eap-Fast With Profile Wizard

    7 Select Prompt for password to have the user enter this password each time to access the protocol, or select Use following password to use the protocol without entering a password each time you use the CK32 I-Safe. 8 Tap OK. Configuring EAP-FAST with Profile Wizard The EAP-FAST protocol is a client-server security architecture that encrypts EAP transactions with a TLS tunnel.

  • Page 93: Configuring Microsoft Security

    9 Tap PAC Manager to view the PAC files currently installed on the CK32 I-Safe. Tap ok to return to the Additional Settings screen. 10 If you already have a PAC on the CK32 I-Safe, clear Allow Automatic PAC provisioning to avoid receiving more PACs from the server.
  • Page 94 4 An alert box appears telling you that you must save your settings and warm boot the CK32 I-Safe for the new security choice to take effect. Tap Yes to warm boot the CK32 I-Safe with Microsoft Security as the Security Choice.
  • Page 95 To determine if authentication information is needed, see your network administrator. When the CK32 I-Safe restarts with Microsoft selected as the security choice, a dialog box with your wireless network information appears. You can connect to an existing preferred connection or set up a new connection.

  • Page 96: Loading A Certificate

    Import Root Certificates and Import User Certificates functions. Note: For certificates to be valid, the CK32 I-Safe must be set to the correct date and time. After cold booting the CK32 I-Safe, you may need to correct the date and time.
  • Page 97 7 Tap OK to close the Enrollment Tool message box. 8 Configure your CK32 I-Safe for WPA, or 802.1x security. To load cert f cates f you are us ng a th rd-party CA 1 From Intermec Settings, select Communications >...
  • Page 98 All certificate and key files in \Temp\User are imported c The Import Root Certificates and the Import User 8 Configure your CK32 I-Safe for WPA, or 802.1x security. Trusted Authorities certificate store. Note: You are prompted when a root certificate is imported, unless that certificate is already in the store.

  • Page 99: Disabling Security

    Disabling Security If you choose not to use security with your wireless network, you can disable it on the CK32 I-Safe. Intermec recommends that you always set security in your network. To d sable secur ty 1 Open Intermec Settings.
  • Page 100 Chapter 3 — Configuring the CK32 I-Safe CK32 I-Safe Handheld Computer User’s Manual...

  • Page 101: Developing And Installing Applications

    Use this chapter to understand the guidelines for developing applications and converting existing Trakker Antares applications for use on the CK32 I-Safe. You will also find information on installing applications and automatically launching them. This chapter contains these sections: • Developing Applications for the CK32 I-Safe •...

  • Page 102: Developing Applications For The Ck32 I-Safe

    Developing a New Application Using the Intermec Developer Library Use the Intermec resource kits to develop new applications to run on the CK32 I-Safe. The Intermec resource kits are a library of C#, C++, and .NET components grouped by functionality that you can use to create applications for the CK32 I-Safe.

  • Page 103: Developing A Web-Based Application

    Converting a Trakker Antares Application for the CK32 I-Safe If you have an existing Trakker Antares application that you would like to run on the CK32 I-Safe, you can use the Antares Migration Resource Kit to convert it. The Antares Migration...

  • Page 104: Installing Applications On The Ck32 I-Safe

    Chapter 4— Developing and Installing Applications Installing Applications on the CK32 I-Safe There are several ways you can install applications on the CK32 I-Safe: • You can package your application as a cabinet (.cab) file. • If you have a simple application, you may only need to deliver the .exe file.

  • Page 105: Installing Applications Using Smartsystems Foundation

    “Using Microsoft ActiveSync” on page 36. You can have a USB or 802.11 b/g ActiveSync connection to the CK32 I-Safe. When you only have a few CK32 I-Safes to update, you can copy files using Windows Explorer on a PC.
  • Page 106 Chapter 4— Developing and Installing Applications 2 Wait for a “Connected” message to appear in the Microsoft ActiveSync application to signal a connection to the CK32 I-Safe. If necessary, select File > Get Connected to initiate a connection. 3 Click Tools > Explore Device to open the Mobile Device window on the CK32 I-Safe.

  • Page 107: Installing Applications Using Wavelink Avalanche

    6 Paste the .cab file into the desired folder. 7 When you are done copying files, reset the CK32 I-Safe. 8 After the CK32 I-Safe is done resetting, tap Start > Programs > File Explorer to locate the newly copied files.
  • Page 108 Chapter 4— Developing and Installing Applications 3 Tap OK on the Install Select Caution dialog. CK32 I-Safe Handheld Computer Users Manual...
  • Page 109 4 Select Avalanche Enabler and tap the Apply button. 5 You will need to clean boot the CK32 I-Safe to install the selected files. Tap Yes to initiate a clean boot. For help, see “Performing a Clean Boot” on page 115.

  • Page 110: Launching An Application Automatically

    Chapter 4— Developing and Installing Applications For more information on using Wavelink Avalanche, contact your local Intermec representative or visit the Wavelink web site at www.wavelink.com. Launching An Application Automatically Note: This describes the system component startup for Intermec provided components only. It does not describe the bootstrap loader process.

  • Page 111: Autoexec

    AutoExec data file (AutoExec.dat). This script file must be in the same directory as the program itself. Note: Intermec considers the usage of the AutoExec data file as “Intermec Private.” AutoExec installs Intermec applications such as Data Collection, Security Supplicants, Intermec Management, applets, and shortcuts from components found in the Flash File System.
  • Page 112 Set to any value logs activity to AutoExec.txt (in the same location as the AutoExec.exe program). Default is disabled. Pauses the autoexec process by calling sleep for the number of seconds specified by Z. Z is an integer value. CK32 I-Safe Handheld Computer Users Manual...

  • Page 113: Autorun

    There are two ways to automatically launch your application when you perform a reset on the CK32 I-Safe: • Make sure your .cab file places a shortcut to your application in the \Windows\StartUp folder. • Configure the AutoRun program to launch your application.
  • Page 114 There is a maximum 10-minute limit imposed. Forces a sleep for the specified number of seconds to occur. Forces a sleep until the named event is signaled. CK32 I-Safe Handheld Computer Users Manual...

  • Page 115: Autocopy

    AutoCopy Script Commands Command Process return code uses standard error codes defined in WinError.h. CK32 I-Safe Handheld Computer Users Manual Chapter 4 — Developing and Installing Applications Description Indicates the destination file name and must be fully qualified. W is a string value.

  • Page 116: Autoreg

    Indicates whether a message box should appear when a fatal error occurs. Fully qualified file name to read from or write to, encased in double quotes to support spaces in paths or file names. See examples below. CK32 I-Safe Handheld Computer Users Manual...

  • Page 117: Autocab

    If <PathName> is a wild card pattern, all files matching that pattern is processed, If <PathName> is omitted, InstallCab processes all the .cab files in directory “\CabFiles.” CK32 I-Safe Handheld Computer Users Manual Chapter 4 — Developing and Installing Applications...
  • Page 118 ; Install all cab files in the \Flash File Store\XYZ directory, regardless. AutoCab -FILE="\Flash File Store\XYZ\.cab" -FORCE ; Install only one cab file, use Intermec cab installation display AutoCab -FILE=”\myCab\app.cab” =show=2 Description Set to 1 to configure AutoCab to check for the Reset flag after all .cab files are installed.

  • Page 119: Troubleshooting And Maintenance

    CK32 I-Safe. You will also find information on booting the computer and routine maintenance. If you have any problems using the CK32 I-Safe, look in this chapter to find a possible solution. This chapter consists of the following section.

  • Page 120: Upgrading The Ck32 I-Safe Using Smartsystems

    You need to download the latest upgrade files from the Intermec web site to your desktop computer. To download the upgrade f les 1 Start your web browser and go to the Intermec web site at www.intermec.com. 2 Go to Service & Support > Downloads.
  • Page 121 3 Select Computers: CK32 I-Safe Mobile Computer from the list. 4 Select the download you need. Make sure the download you select is for the CK32 I-Safe computer and that it contains the upgrade you want: operating system only, SSPB only, or operating system and SSPB.
  • Page 122 6 Click the Yes button and SmartSystems Server will start transferring files to the CK32 I-Safe. A white screen with text on it will appear on the CK32 I-Safe icon as the files are being downloaded. Make sure that the CK32 I-Safe does not suspend during the download or errors could occur.

  • Page 123: Contacting Product Support

    6 Click the Yes button when the SmartSystem message appears. The SmartSystems Server will start transferring files to the CK32 I-Safe. A white screen with text on it will appear on the CK32 I-Safe icon as the files are being downloaded.

  • Page 124: Troubleshooting The Ck32 I-Safe

    • Tap Start > Settings > System > Intermec Settings. Troubleshooting the CK32 I-Safe If you send the CK32 I-Safe in for service, it is your responsibility to save the computer data and configuration. Intermec is responsible only for ensuring that the keypad and other hardware features match the original configuration when repairing or replacing your computer.
  • Page 125 The Ready-to-Work application (such as TE 2000) has not loaded successfully. For help, see the documentation or online help for the application. The CK32 I-Safe is not running a Ready-to-Work application. The Ready-to-Work application (such as TE 2000) may be running, but is not connected to a host. Verify that the application is properly configured to communicate with the host.

  • Page 126: Problems While Configuring Security

    Solution Make sure that you are using the correct static WEP key. The CK32 I-Safe does not save WEP key values when you change the SSID. Re-enter the WEP key value after you change the SSID and save your changes. You should now be able to connect to the different access points.

  • Page 127: Problems With Wireless Connectivity

    • The CK32 I-Safe is not connected to the access point. Make sure the access point is turned on and operating. You may also be using the CK32 I-Safe out of range of an access point. Try moving closer to an access point to re-establish communications.
  • Page 128 Any data you collected while out of range is transmitted over the network If you recently resumed the CK32 I-Safe, wait a few seconds and try again. Otherwise, you need to make sure that the device you selected as the current wireless printer is a printer, is turned on, and is discoverable.
  • Page 129 CK32 I-Safe Handheld Computer User’s Manual Chapter 5— Troubleshooting and Maintenance Solution You may be too far from the bar code label. Move closer to the bar code label and try again.

  • Page 130: Resetting Your Computer

    • when you reflash the CK32 I-Safe Preferred Reset Method This procedure is the recommended method in recovering the CK32 I-Safe. It performs a graceful system shutdown and no data is lost in the process. To recover the CK32 I-Safe •...

  • Page 131: Performing A Clean Boot

    Object Store (user store) to clean data and registry information from the CK32 I-Safe system and restore them to their factory-default state. The clean boot process will erase the memory in the CK32 I- Safe, including all applications and data files found in the object store.

  • Page 132: Cleaning The Handle And Computer

    I-Safe certification. To clean the scanner w ndow and computer screen 1 Press the Power button to turn off the CK32 I-Safe. 2 Wipe off the scanner window and screen with a soft cloth. Do not allow any abrasive material to touch these surfaces.
  • Page 133 Use at your own risk. To clean the handle and computer 1 Unscrew the handle and remove it from the CK32 I-Safe. 2 Clean the surface of the magnet with a damp cloth. 3 Use adhesive tape to remove any metal debris from the surface of the magnet in the handle.
  • Page 134 Chapter 5— Troubleshooting and Maintenance CK32 I-Safe Handheld Computer User’s Manual...

  • Page 135: Specifications

    Specifications CK32 I-Safe Handheld Computer User’s Manual...

  • Page 136: Physical And Environmental Specifications

    Appendix A — Specifications Physical and Environmental Specifications Use this section to locate technical information about the CK32 I-Safe and its available features and options. Physical Dimensions Length: 24.6 cm (9.41 in) Width: 8.89 cm (3.5 in) Thickness: 7.62 cm (3.0 in) Weight CK32 I-Safe Weight (without battery): 893.59 g (31.52 oz)

  • Page 137: Keypad Options

    • 56-key full alphanumeric keypad, available with programmable, 3270 TE/5250 TE, and VT/ANSI TE overlays Bar Code Symbologies The CK32 I-Safe supports these bar code symbologies: • Codabar • Codablock A • Codablock F • Code 11 • Code 2 of 5 •...

  • Page 138: Linear Imager Reading Distances

    (1.74 in) 0.254 mm 9.25 cm (10 mils) (3.64 in) 0.381 mm 7.22 cm (15 mils) (2.84 in) CK32 I-Safe Handheld Computer User’s Manual Maximum Distance 13.31 cm (5.24 in) 16.36 cm (6.44 in) 23.22 cm (9.14 in) 30.33 cm (11.94 in)
  • Page 139 0.125 mm/ 5 mil 0.25 mm/10 mil 6" 8" 10" Linear Imager Minimum Reading Distances: This graphic does not include the 0.665 cm (0.258 in) setback for the CK32 I-Safe. CK32 I-Safe Handheld Computer User’s Manual 6" 8" 10" 12" 14"...

  • Page 140: Accessories

    CK32 I-Safe. To order accessories, contact your local Intermec sales representative. AN1 Communications Adapter (P/N 871-223-xxx) An external adapter used to connect the CK32 I-Safe with wired networks. Note: You must use the AN1 Communtications Adapter for all wired connections to the CK32 I-Safe.

  • Page 141: Battery Eliminator (P/N 714-619-Xxx)

    Chapter A — Specifications Battery Eliminator (P/N 714-619-xxx) The battery eliminator provides AC power to your CK32 I-Safe handheld computer. Power Supply (P/N 851-061-xxx) Power supply for the Communications Adapter and Quad Battery Charger. Screen Protector - Ten Pack (P/N 346-312-xxx) Clear covering designed to protect the CK32 I-Safe screen.
  • Page 142 Appendix A — Specifications CK32 I-Safe Handheld Computer User’s Manual...

  • Page 143: Index

    Index CK32 I-Safe Handheld Computer User’s Manual...
  • Page 144 SmartSystems Foundation, configuring with, troubleshooting, wireless connectivity, WPA security, cleaning handle and computer, scanner windown and screen, color-coded keys, using, configuring LEAP security, CK32 I-Safe Handheld Computer User’s Manual...
  • Page 145 Funk securitiy Intermec Settings, configuring with, Funk Security features, Funk security configuring CK32 I-Safe Handheld Computer User’s Manual LEAP security, WEP, profile wizard, select profile, 64, WPA security, configuring, green key, using, IConnect Ethernet, configuring, Import Certificates,...
  • Page 146 System software updates, taskbar illustrated, TCP/IP wireless communication, TCP/IP Network configuring parameters, third party certificate authority, using to issue certificates, TLS security configuring with Profile Wizard, touch screen aligning, CK32 I-Safe Handheld Computer User’s Manual with Microsoft with Microsoft with Profile Wizard...
  • Page 147 Microsoft security, overview, Windos Mobile introduction, Windows Mobile accessing programs, block recognizer, using, command bar, companion programs, CK32 I-Safe Handheld Computer User’s Manual entering information, File Exporer, using, Internet Explorer, using, keyboard,typing, navigation bar, pop-up menus, screen, writing on, settings, adjusting,...
  • Page 148 Index CK32 I-Safe Handheld Computer User’s Manual...
  • Page 149 Worldwide Headquarters 6001 36th Avenue West Everett, Washington 98203 U.S.A. tel 425.348.2600 fax 425.355.9551 www.intermec.com CK32 I-Safe Handheld Computer User’s Manual *935-006-002* P/N 935-006-002...

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