Omicron DANEO 400 User Manual page 50

DANEO 400
Diagnosis
Devices in the measurement system can be subject to a diagnosis. When the diagnosis is complete,
you can save the diagnosis or send it to the technical support. The diagnosis cannot be started if the
device is offline, locked by another user, armed, or in recording state. In these situations, you can
save or send the PC log file.
To run the diagnosis:
1. Click Tools > Diagnosis.
2. Select the devices, and click Start.
Once the diagnosis has completed, you can:
a. Choose your region, and click Send to send the diagnosis via email.
Note: Your default email client (for example Microsoft Outlook) will open containing
the files attached for the technical support. You may get an error message if your
email client is not supported or you do not have an email client at all.
b. Click Save to save the diagnosis file to your computer.
3. Click Close.
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