Voxelab Aquila C2 User Manual page 30

Note: The one who sells you the printer should be responsible for your after-sales service.
1. Voxelab grants all end-users a 12-month limited warranty for all Voxelab 3D printers (except the Voxelab extruder) and a 3-month warranty for Voxelab
FFF Extruder.
2. If Voxelab 3D printer fails during normal and proper use within the warranty period (judged by Voxelab engineers), Voxelab will provide users with free
maintenance services or remote after-sales support.
3. The warranty period starts from the outbound date, or starts from the invoice date if clear and confirmed invoice is provided.
4. Voxelab will repair or replace only the defective parts with new or reconditioned parts that are functionally equivalent or superior to those original
parts. The warranty period of replaced parts is the same as the printer.
Parts Excluded from This Warranty
Build Tape Plastic Scraper
Build Plat Metal Scraper
USB Stick Allen Wrench
USB Cable Stamping Wrench
TF Card Tools Bag
Card Reader Accessories
Filament Glue
Filament Spool USB Flash Disk
* Voxelab extruder kit is always on
iteration and upgrading (Purchase
separately if you need).
What is not covered
Unable to provide valid After-sales Service Card or serial No. (Including but not limited to lost, alter or
·
fuzzy cannot be confirmed);
· Damage(s) caused by improperly or incorrectly performed modifications, alterations or repair;
· Damage(s) caused by operation under improper environment (damp, wet or other extreme weather);
· Exterior scratch or flaw caused by abrasion, aging or normal use;
· The warranty period of printer or part has expired;
· ·Damage(s) caused because having the printer repaired in repair shops unauthorized by Voxelab;
· Damage(s) caused by improperly installation, use or operation;
· Damage(s) caused by abuse (overloaded working), misuse;
· Damage(s) caused by using unauthorized spare parts or poor quality filament ;
· Damage(s) caused by using 3rd party software;
· Damage(s) caused by force majeure (such as a lightning strike, fire, earthquake, floods or any other
event beyond human control);
· Damage(s) caused by using 3rd party parts.