Cisco Wide Area Virtualization Engine 274 Hardware Installation Manual page 65

Chapter 5 Troubleshooting the System Hardware
Table 5-7 Microprocessor Problems
Symptom
The device emits a continuous
tone during POST, indicating
that the microprocessor is not
working correctly.
Table 5-8 Console Port (Serial Port) Problems
Symptom
A serial device does not work.
For more information about
the serial port, see the
"Console Port Serial
Connector" section on
page 1-6.
Table 5-9 Software Problems
Symptom
Suspected software problem.
OL-17739-01
Cause and Action
1. Correct any errors that are indicated by the LEDs (see the
"Interpreting POST Diagnostic Front Panel LEDs and Beep
Codes" section on page
Check the microprocessor and the VRM.
2.
FRU or Action
Verify the following items:
1.
The console device is connected only to the serial port labeled
a.
COM1 or CONSOLE
The device is compatible with the WAVE appliance.
a.
The device is connected to the correct port (see the
b.
of Ports and Connectors" section on page
Check for a failing serial device.
2.
Check the system board.
3.
Cause and Action
To determine if problems are caused by the software, verify the
1.
following items:
Your device has the minimum memory needed to use the
a.
software.
The software is designed to operate on your device.
b.
The software that you are using works on another device.
c.
If you received any error messages when using the application,
2.
see the information that comes with the software for a description
of the messages and suggested solutions to the problem.
Cisco Wide Area Virtualization Engine 274 and 474 Hardware Installation Guide
Symptoms and Solutions
5-16).
"Location
1-3).
5-11