Error Messages - HP Jetdirect J7949e Administrator's Manual

Error Messages

Error codes and messages that may appear in the Status sections
of the Jetdirect configuration page are described in
Table 9.9 Error Messages (1 of 10)
Error Code and
Message
02 LAN ERROR -
INTERNAL
LOOPBACK
03 LAN ERROR -
EXTERNAL
LOOPBACK
07 LAN ERROR -
CONTROLLER CHIP
07 AUTHENTICATION
FAILED
08 LAN ERROR -
INFINITE DEFERRAL
08 AUTHENTICATION
IN PROGRESS
09 LAN ERROR -
BABBLE
0A LAN ERROR -
NO SQE
ENWW
Description
During self-test, the HP Jetdirect print server detected an
internal loopback test error. The print server may be faulty.
If the error persists, replace the HP Jetdirect print server.
The HP Jetdirect print server is incorrectly connected to
your network or is defective. Make sure your HP Jetdirect
print server is correctly attached to your network. In addition,
check the cabling and connectors.
(Wired Ethernet) Check the network connections. If the
connections are intact, run the power-on self-test: turn the
printer off, then on again. If the error persists, replace the
HP Jetdirect print server.
The Jetdirect print server could not access the network
because of an authentication error. The error depends on
the authentication method used.
Verify the authentication method and settings on the print
server.
There is a network congestion problem.
Note: If the print server is not connected to the network, this
error cannot occur.
Link-level authentication is in progress.
Check the network connections. If the connections are
intact, run the power-on self-test: turn the printer off, then
on again. If the error persists, replace the HP Jetdirect print
server. For replacement instructions, see the hardware
installation guide for your print server.
(Wired Ethernet) Check the network connections. If the
connections are intact, run the power-on self-test: turn the
printer off, then on again. If the error persists, replace the
HP Jetdirect print server.
HP Jetdirect Configuration Page 195
Table 9.9.