Troubleshooting The Hp Print Server Appliance; Hardware Problems; Links To Related Pages; Diagnostics - HP 4250 User Manual

Troubleshooting the HP Print Server Appliance

Links within this page:

Hardware Problems

Configuration Problems
Printing Problems
Printer Driver Problems
Security Problems
About the Indicator Lights (LEDs)

Links to related pages:

System Messages
Event Log and Messages
Frequently Asked Questions

Diagnostics

Note: Always check the
Hardware Problems
# Condition
1 The PSA does not power
up.
2 I select DHCP and
initialization continues.
However, DHCP No
Reply, Press
continue appears on the
LCD display.
Event Log for messages when troubleshooting a problem with the PSA.
Possible Cause/Solution
Bad power cable or AC outlet. Replace cable and/or verify that the outlet is
working properly. If the outlet and cable are good,
replace the unit.
The RJ-45 network cables are not connected. Securely connect the
network cables. If the cable is securely connected, the network LED
should blink when their is traffic on that network segment
to A DHCP server could not be found on the network. Verify DHCP
server configuration.
contact HP support to