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8.
Appendix (continued)
8.B. Returning the QuantiFluor™ Handheld Fluorometers
The QuantiFluor™ Handheld Fluorometers and any accessories come with a one-year warranty from
Promega covering defects in materials and workmanship under normal use. For more information,
contact Promega Technical Services. Contact information is available on the web at: www. promega.com
or by e-mail at: techserv@promega.com
•
The instrument and accessories must be installed, powered and operated in compliance with
the directions in this Technical Manual and the directions accompanying the accessories.
•
Damage incurred during shipping is not covered by warranty.
•
Damage resulting from measuring incompatible samples is not covered by warranty.
•
Damage resulting from reagent spills is not covered by warranty.
•
Damage resulting from contact with corrosive materials or atmosphere is not covered by
warranty.
•
Damage from salts, proteins and other moderately corrosive materials that are not promptly
removed from the instrument are not covered by warranty.
•
Damage caused by user modification of the instrument is not covered by warranty.
If a problem arises with your instrument, please contact Promega or your local Promega representative
for support. If further action is required, repair options will be presented and a return authorization
number assigned if necessary. Promega is not responsible for instrumentation returned without an
authorization number. When you ship the instrument for service please remember to:
1.
Obtain a return authorization from Promega.
2.
Decontaminate the instrument (see Section 8.D for decontamination instructions).
3.
Affix a signed and dated Certificate of Decontamination to the outside of the package in
which the instrument is returned (Section 8.D).
4.
Use the original packaging to ensure that no damage will occur to the equipment during
shipping.
8.C. Instrument Disposal
Contact your local Promega representative for disposal of the instrument. Please follow your
institutional guidelines to handle disposal of accessories.
Promega Corporation · 2800 Woods Hollow Road · Madison, WI 53711-5399 USA · Toll Free in USA 800-356-9526 · Phone 608-274-4330 · Fax 608-277-2516 · www.promega.com
Part# TM338
Page 24
Printed in USA.
Revised 1/11
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