HP xw4400 Service And Technical Reference Manual page 143

Table 5-17 Internet access problems (continued)
Problem
ENWW
Cause Solution
4. In the Device Manager area, click the Device
Manager button.
5. Double-click Ports (COM & LPT).
6. Right-click the COM port your modem uses, then
click Properties.
7. Under Device status, verify that the modem is working
properly.
8. Under Device usage, verify the modem is enabled.
9. If there are further problems, click the Troubleshoot
button and follow the on-screen instructions.
Troubleshooting scenarios and solutions 133