Solving Problems
Other Faxing Problems
Cannot Make Calls on the Connected Telephone
Connect the telephone to the EXT. port on the printer, and pick up the receiver. If you cannot hear a dial tone
through the receiver, connect the phone cable correctly.
Related Information
"Connecting Your Phone Device to the Printer" on page 117
&
Answering Machine Cannot Answer Voice Calls
On the control panel, set the printer's Rings to Answer setting to a number higher than the number of rings for
your answering machine.
Related Information
"Basic Settings" on page 146
&
"Settings for the Answering Machine" on page 128
&
Sender's Fax Number Not Displayed on Received Faxes or the
Number Is Wrong
The sender may not have set the fax header information or may have set it incorrectly. Contact the sender.
Other Problems
Slight Electric Shock when Touching the Printer
If many peripherals are connected to the computer, you may feel a slight electric shock when touching the printer.
Install a ground wire to the computer that is connected to the printer.
Operation Sounds Are Loud
If operations sounds are too loud, enable Quiet Mode. Enabling this feature may reduce printing speed.
❏ Control panel
Select
on the home screen, and then enable Quiet Mode.
❏ Windows printer driver
Enable Quiet Mode on the Main tab.
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Other Problems
Operation Sounds Are Loud
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