Epson WorkForce WF-2870 Series User Manual
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Epson WorkForce WF-2870 Series User Manual

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User's Guide
NPD6800-00 EN

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Summary of Contents for Epson WorkForce WF-2870 Series

  • Page 1 User's Guide NPD6800-00 EN...

  • Page 2: Table Of Contents

    Contents Connecting to Devices other than iOS and About This Manual Android using Wi-Fi Direct....29 Introduction to the Manuals....7 Making Wi-Fi Settings from the Printer.
  • Page 3 Faxes (Using Fax Setting Wizard)....77 Using Epson iPrint..... . 114 Making Settings Individually for Printer's Fax Using Epson Print Enabler.
  • Page 4 Consumables Application for Scanning Documents and Images (Epson Scan 2)..... 177 Checking the Status of the Remaining Ink and the Maintenance Box..... . 157 Adding the Network Scanner.
  • Page 5 Print Quality is Poor.....206 Solving Problems Paper Is Smeared or Scuffed....207 Checking the Printer Status.
  • Page 6 Problems when Sending and Receiving Faxes..218 Contacting Epson Support....236 Cannot Send or Receive Faxes....219 Cannot Send Faxes.

  • Page 7: About This Manual

    About This Manual Introduction to the Manuals The following manuals are supplied with your Epson printer. As well as the manuals, check the various types of help information available from the printer itself or from the Epson software applications. ❏ Start Here (paper manual) Provides you with information on setting up the printer, installing the software, using the printer, solving problems, and so on.

  • Page 8: Marks And Symbols

    About This Manual > Marks and Symbols Jumping directly from bookmarks Click a title to jump to that page. Click + or > to view the lower level titles in that section. To return to the previous page, perform the following operation on your keyboard. ❏...

  • Page 9: Descriptions Used In This Manual

    & Links to related sections. Descriptions Used in this Manual ❏ Screenshots of the printer driver and the Epson Scan 2 (scanner driver) screens are from Windows 10 or macOS Mojave. The content displayed on the screens varies depending on the model and situation.

  • Page 10: Important Instructions

    ❏ Some of the symbols used on your printer are to ensure safety and proper use of the printer. Visit the following Web site to learn the meaning of the symbols. http://support.epson.net/symbols ❏ Use only the power cord supplied with the printer and do not use the cord with any other equipment. Use of other cords with this printer or the use of the supplied power cord with other equipment may result in fire or electric shock.

  • Page 11: Printer Advisories And Warnings

    Important Instructions > > Printer Advisories and Warnings Advisories and Warnings for Using the Printer ❏ Do not shake ink cartridges too vigorously and do not drop them. Also, be careful not to squeeze them or tear their labels. Doing so may cause ink leakage. ❏...

  • Page 12: Advisories And Warnings For Transporting Or Storing The Printer

    Important Instructions > Protecting Your Personal Information ❏ Do not move the print head by hand; otherwise, you may damage the printer. ❏ Be careful not to trap your fingers when closing the scanner unit. ❏ Do not press too hard on the scanner glass when placing the originals. ❏...

  • Page 13: Printer Basics

    Printer Basics > Part Names and Functions Printer Basics Part Names and Functions ADF (Automatic Document Open when removing jammed originals in the ADF. Feeder) cover ADF input tray Feeds originals automatically. ADF edge guide Feeds originals straight into the printer. Slide to the edge of the originals. ADF document support Supports originals.
  • Page 14 Printer Basics > Part Names and Functions Document cover Blocks external light while scanning. Scanner glass Place the originals. Control panel Indicates the printer's status and allows you to make print settings. Scanner unit support Supports the scanner unit. Scanner unit Scans placed originals.

  • Page 15: Guide To The Control Panel

    Printer Basics > > Guide to the Control Panel Control Panel Maintenance box cover Remove when replacing the maintenance box. The maintenance box is a container that collects a very small amount of surplus ink during cleaning or printing. Rear cover Remove when removing jammed paper.

  • Page 16: Guide To The Home Screen

    Printer Basics > > Guide to the Control Panel Guide to the Home Screen Turns the printer on or off. Unplug the power cord after checking that the power light is off. Displays menus and messages. Use buttons on the control panel to select a menu or to make settings. Selects the number of pages to print.

  • Page 17: Icons Displayed In The Lcd Screen

    Printer Basics > > Guide to the Control Panel Icons displayed in the LCD Screen Displays the Fax Data Information screen. You can scroll right by pressing the button. Icons displayed in the LCD Screen The following icons are displayed on the LCD screen depending on the printer's status. Indicates the status of consumables.

  • Page 18: Basic Operations

    Printer Basics > > Guide to the Control Panel Basic Operations Basic Operations u d l r Move the focus using the buttons to select the items, and then press the OK button to confirm your selection or run the selected feature. u d l r Move the focus to the setting item using the buttons, and then press the OK button to switch the item...

  • Page 19: Entering Characters

    Printer Basics > > Guide to the Control Panel Viewing Animations Entering Characters On-screen Keyboard You can enter characters and symbols by using on-screen keyboard when you make network settings and so on. Indicates the character count. Moves the cursor to the input position. Switches between upper case and lower case.
  • Page 20 Printer Basics > > Guide to the Control Panel Viewing Animations ❏ Select How To at the bottom of the operation screen: Displays the context-sensitive animation. Indicates the total number of steps and the current step number. In the example above, it shows step 2 from 3 steps. Press button to return to the previous step.

  • Page 21: Network Settings

    Network Settings > > Network Connection Types Wi-Fi Direct (Simple AP) Connection Network Settings Network Connection Types You can use the following connection methods. Wi-Fi Connection Connect the printer and the computer or smart device to the wireless router. This is the typical connection method for home or office networks where computers are connected by Wi-Fi through the wireless router.

  • Page 22: Connecting To A Computer

    Access the following website, and then enter the product name. Go to Setup, and then start setting up. http://epson.sn ❏ Setting up using the software disc (only for the models that come with a software disc and users with Windows computers with disc drives.)

  • Page 23: Connecting To A Smart Device

    You can use the printer from a smart device when you connect the printer to the same Wi-Fi network (SSID) as the smart device. To use the printer from a smart device, set up from the following website. Access to the website from the smart device that you want to connect to the printer. http://epson.sn > Setup Note: If you want to connect a computer and a smart device to the printer at the same time, we recommend setting up from the computer first by using the installer.
  • Page 24 ❏ Using the standard camera application to scan the QR code ❏ Epson iPrint version 7.0 or later Epson iPrint is used to print from a smart device. Install Epson iPrint on the smart device in advance. Note: You only need to make these settings for the printer and the smart device that you want to connect to once. Unless you disable Wi-Fi Direct or restore the network settings to their defaults, you do not need to make these settings again.
  • Page 25 Network Settings > > Connecting to a Smart Device Connecting to an iPhone, iPad, or iPod touch using Wi-Fi Direct The QR code is displayed on the printer's control panel. 5. On your iPhone, iPad, or iPod touch, start the standard Camera app, and then scan the QR code displayed on the printer's control panel in PHOTO mode.
  • Page 26 Connecting to an iPhone, iPad, or iPod touch using Wi-Fi Direct 8. On the printer's control panel, select Next. 9. On the iPhone, iPad, or iPod touch, start Epson printing app. Examples of Epson printing apps 10. On the Epson printing app screen, tap Printer is not selected..

  • Page 27: Connecting To Android Devices Using Wi-Fi Direct

    ❏ Android 4.4 or later ❏ Epson iPrint version 7.0 or later Epson iPrint is used to print from a smart device. Install Epson iPrint on the smart device in advance. Note: You only need to make these settings for the printer and the smart device that you want to connect to once. Unless you disable Wi-Fi Direct or restore the network settings to their defaults, you do not need to make these settings again.
  • Page 28 Connecting to a Smart Device Connecting to Android Devices using Wi-Fi Direct 4. Select Android. 5. On the smart device, start Epson iPrint. 6. On the Epson iPrint screen, tap Printer is not selected.. 7. Select the printer that you want to connect to.

  • Page 29: Connecting To Devices Other Than Ios And Android Using Wi-Fi Direct

    Network Settings > > … Connecting to a Smart Device Connecting to Devices other than iOS and Android using Wi- See the information displayed on the printer's control panel to select the printer. Note: Printers may not been displayed depending on the Android device. If printers are not displayed, connect by selecting Other OS Devices.
  • Page 30 Network Settings > > … Connecting to a Smart Device Connecting to Devices other than iOS and Android using Wi- 1. Select on the home screen. on the home screen. u d l r To select an item, use the buttons, and then press the OK button.
  • Page 31 Network Settings > > … Connecting to a Smart Device Connecting to Devices other than iOS and Android using Wi- 5. On the smart device's Wi-Fi screen, select the SSID shown on the printer's control panel, and then enter the password.
  • Page 32 7. On the smart device, start Epson printing app. Examples of Epson printing apps 8. On the Epson printing app screen, tap Printer is not selected.. 9. Select the printer that you want to connect to. See the information displayed on the printer's control panel to select the printer.

  • Page 33: Making Wi-Fi Settings From The Printer

    Network Settings > > … Making Wi-Fi Settings from the Printer Making Wi-Fi Settings by Entering the SSID and Pass For smart devices that have been connected to the printer before, select the network name (SSID) on the smart device's Wi-Fi screen to connect them again. Related Information “Printing from Smart Devices”...
  • Page 34 Network Settings > > … Making Wi-Fi Settings from the Printer Making Wi-Fi Settings by Entering the SSID and Pass 1. Select on the home screen. u d l r To select an item, use the buttons, and then press the OK button. 2.

  • Page 35: Making Wi-Fi Settings By Push Button Setup (Wps)

    Network Settings > > Making Wi-Fi Settings from the Printer Making Wi-Fi Settings by Push Button Setup (WPS) 9. Select Dismiss to finish. Note: If you fail to connect, load A4 size plain paper, and then select Print Check Report to print a connection report. 10.

  • Page 36: Making Wi-Fi Settings By Pin Code Setup (Wps)

    Network Settings > > Making Wi-Fi Settings from the Printer Making Wi-Fi Settings by PIN Code Setup (WPS) 5. Hold down the [WPS] button on the wireless router until the security light flashes. If you do not know where the [WPS] button is, or there are no buttons on the wireless router, see the documentation provided with your wireless router for details.
  • Page 37 Network Settings > > Making Wi-Fi Settings from the Printer Making Wi-Fi Settings by PIN Code Setup (WPS) 1. Select on the home screen. u d l r To select an item, use the buttons, and then press the OK button. 2.

  • Page 38: Making Advanced Network Settings

    Network Settings > > Making Wi-Fi Settings from the Printer Making Advanced Network Settings Making Advanced Network Settings You can change the network device name, TCP/IP setup, proxy server and so on. Check your network environment before making changes. 1. Select Settings on the home screen. u d l r To select an item, use the buttons, and then press the OK button.

  • Page 39: Checking The Network Connection Status

    Network Settings > > … Checking the Network Connection Status Checking Detailed Network Information from the ❏ IPv6 Address ❏ Enable Select this when using an IPv6 address. ❏ Disable Select this when using an IPv4 address. Checking the Network Connection Status You can check the network connection status in the following way.

  • Page 40: Printing A Network Connection Report

    Network Settings > > Checking the Network Connection Status Printing a Network Connection Report ❏ Print Status Sheet Prints a network status sheet. The information for Wi-Fi, Wi-Fi Direct, and so on is printed on two or more pages. Related Information “Printing a Network Status Sheet”...
  • Page 41 Network Settings > > Checking the Network Connection Status Printing a Network Connection Report Messages and Solutions on the Network Connection Report Check the messages and error codes on the network connection report, and then follow the solutions. a. Error code b.
  • Page 42 ❏ If your Wi-Fi connection suddenly disconnects, check for the conditions below. If any of these conditions are applicable, reset your network settings by downloading and running the software from the following website. http://epson.sn > Setup ❏ Another smart device was added to the network using push button setup.
  • Page 43 Network Settings > > Checking the Network Connection Status Printing a Network Connection Report Solutions: Make sure the wireless router’s security type is set to one of the following. If it is not, change the security type on the wireless router, and then reset the printer’s network settings. ❏...
  • Page 44 If still does not connect your printer and network devices after confirming the above, turn off the wireless router. Wait for about 10 seconds, and then turn it on. Then reset your network settings by downloading and running the installer from the following website. http://epson.sn > Setup Related Information “Connecting to a Computer”...
  • Page 45 ❏ Turn off the wireless router. Wait for about 10 seconds, and then turn it on. ❏ Make network settings again using the installer. You can run it from the following website. http://epson.sn > Setup ❏ You can register several passwords on a wireless router that uses WEP security type. If several passwords are registered, check if the first registered password is set on the printer.

  • Page 46: Printing A Network Status Sheet

    Network Settings > Printing a Network Status Sheet Related Information “Setting Items for Advanced Network Settings” on page 38 & “Connecting to a Computer” on page 22 & Message on the Network Environment Message Solution The Wi-Fi environment needs to be After moving the printer closer to the wireless router and removing any improved.

  • Page 47: Replacing Or Adding New Wireless Routers

    Access the following website, and then enter the product name. Go to Setup, and then start setting up. http://epson.sn ❏ Setting up using the software disc (only for the models that come with a software disc and users with Windows computers with disc drives.)

  • Page 48: Changing The Wi-Fi Direct (Simple Ap) Settings

    Network Settings > Disabling Wi-Fi from the Control Panel Changing the Wi-Fi Direct (Simple AP) Settings When Wi-Fi Direct (simple AP) connection is enabled, you can change the settings from > Wi-Fi Direct > Start Setup > Change, and then the following menu items are displayed. Change Network Name Change the Wi-Fi Direct (simple AP) network name (SSID) used for connecting to the printer to your arbitrary name.

  • Page 49: Disconnecting Wi-Fi Direct (Simple Ap) Connection From The Control Panel

    Network Settings > Disconnecting Wi-Fi Direct (Simple AP) Connection from the Control Panel 1. Select on the home screen. u d l r To select an item, use the buttons, and then press the OK button. 2. Select Wi-Fi (Recommended). The network status is displayed.

  • Page 50: Restoring The Network Settings From The Control Panel

    Network Settings > Restoring the Network Settings from the Control Panel 1. Select on the home screen. u d l r To select an item, use the buttons, and then press the OK button. 2. Select Wi-Fi Direct. The Wi-Fi Direct information is displayed. 3.
  • Page 51 Network Settings > Restoring the Network Settings from the Control Panel 4. When a completion message is displayed, close the screen. The screen automatically closes after a specific length of time.

  • Page 52: Preparing The Printer

    Genuine Epson Paper Epson recommends using genuine Epson paper to ensure high-quality printouts. Note: The availability of paper varies by location. For the latest information on paper available in your area, contact Epson support. Paper suitable for printing documents Media Name...
  • Page 53 “Paper for 2-Sided Printing” on page 54 & Paper for Borderless Printing Genuine Epson Paper ❏ Epson Bright White Ink Jet Paper ❏ Epson Photo Quality Ink Jet Paper ❏ Epson Matte Paper-Heavyweight ❏ Epson Ultra Glossy Photo Paper ❏ Epson Premium Glossy Photo Paper ❏...
  • Page 54 Paper Handling Precautions ❏ Read the instruction sheets supplied with the paper. ❏ To achieve high-quality printouts with genuine Epson paper, use the paper in the environment stated on the sheets supplied with the paper. ❏ Fan and align the edges of the paper before loading. Do not fan or curl photo paper. Doing so may damage the printable side.

  • Page 55: Loading Paper In The Rear Paper Feed

    Preparing the Printer > > Loading Papers Loading Paper in the Rear Paper Feed Related Information “Printer Specifications” on page 225 & Loading Paper in the Rear Paper Feed 1. Pull out the paper support. 2. Slide the edge guides. 3.
  • Page 56 Preparing the Printer > > Loading Papers Loading Paper in the Rear Paper Feed ❏ Pre-punched paper Note: ❏ Load a single sheet of defined size plain paper with binding holes at the left or right. ❏ Adjust the print position of your file to avoid printing over the holes. ❏...

  • Page 57: Loading Envelopes And Precautions

    Preparing the Printer > > Loading Papers Loading Envelopes and Precautions Note: Return the remaining paper to its package. If you leave it in the printer, the paper may curl or the print quality may decline. Related Information “Paper Handling Precautions” on page 54 &...

  • Page 58: Loading Long Papers

    To obtain optimum printing results, select the paper type that suits the paper. Media Name Media Type Control Panel Printer Driver Epson Bright White Ink Jet Paper Plain paper Plain paper Epson Ultra Glossy Photo Paper Ultra Glossy Epson Ultra Glossy Epson Premium Glossy Photo Paper Prem.

  • Page 59: Placing Originals On The Adf

    Preparing the Printer > > Placing Originals Placing Originals on the ADF Loading Capacity A4, Letter: 30 sheets or 3.3 mm 8.5x13 in., Legal: 10 sheets Even when the original meets the specifications for media that can be placed in the ADF, it may not feed from the ADF or the scan quality may decline depending on the paper properties or quality.
  • Page 60 Preparing the Printer > > Placing Originals Placing Originals on the ADF 3. Slide out the ADF edge guide. 4. Place the originals face-up and short edge first in the ADF, and then slide the ADF edge guide to the edge of the originals.

  • Page 61: Placing Originals On The Scanner Glass

    Preparing the Printer > > Placing Originals Placing Originals on the Scanner Glass ❏ Portrait originals: Select Portrait on the control panel as described below. Copy > Advanced Settings > Original Orientation > Portrait Place the originals on the ADF in the direction of the arrow. ❏...
  • Page 62 Preparing the Printer > > Placing Originals Placing Originals on the Scanner Glass 2. Remove any dust or stains on the surface of the scanner glass using a soft, dry, clean cloth. Note: If there is any trash or dirt on the scanner glass, the scanning range may expand to include it, so the image of the original may be displaced or reduced.

  • Page 63: Managing Contacts

    Preparing the Printer > > Managing Contacts Registering or Editing Contacts Placing an ID Card for Copying Place an ID card 5 mm away from the corner mark of the scanner glass. Managing Contacts Registering a contacts list allows you to easily enter destinations. You can register up to 100 entries, and you can use the contacts list when you enter a fax number.

  • Page 64: Registering Or Editing Grouped Contacts

    Preparing the Printer > > Managing Contacts Register Contacts on a Computer Registering or Editing Grouped Contacts Adding contacts to a group allows you to send a fax to multiple destinations at the same time. 1. Select Fax on the home screen. u d l r To select an item, use the buttons, and then press the OK button.
  • Page 65 Preparing the Printer > > Managing Contacts Register Contacts on a Computer Related Information “Application for Configuring Printer Operations (Web Config)” on page 176 & “Running Web Config on a Web Browser” on page 176 & Destination Setting Items Items Settings and Explanation Name Enter a name displayed in the contacts in 30 characters or less in Unicode (UTF-8).

  • Page 66: Menu Options For Settings

    Preparing the Printer > > Menu Options for Settings Menu Options for General Settings Menu Options for Settings Select Settings on the home screen of the printer to make various settings. Menu Options for General Settings Select the menus on the control panel as described below. Settings >...
  • Page 67 Preparing the Printer > > Menu Options for Settings Menu Options for General Settings Date/Time Settings: ❏ Date/Time Enter the current date and time. ❏ Daylight Saving Time Select the summer time setting that applies to your area. ❏ Time Difference Enter the time difference between your local time and UTC (Coordinated Universal Time).
  • Page 68 Preparing the Printer > > Menu Options for Settings Menu Options for General Settings Paper Setup Auto Display: Select On to display the Paper Setting screen when loading paper in the paper source. If you disable this feature, you cannot print from an iPhone, iPad, or iPod touch using AirPrint. Universal Print Settings: These print settings are applied when you print by an external device without using the printer driver.
  • Page 69 “Making Advanced Network Settings” on page 38 & Web Service Settings Select the menus on the control panel as described below. Settings > General Settings > Web Service Settings Epson Connect Services: Displays whether the printer is registered and connected to Epson Connect.

  • Page 70: Menu Options For Supply Status

    Preparing the Printer > > Menu Options for Settings Menu Options for Supply Status You can register to the service by selecting Register and follow the instructions. When you have registered, you can change the following settings. ❏ Suspend/Resume ❏ Unregister For details, see the following web site.

  • Page 71: Menu Options For Maintenance

    Preparing the Printer > > Menu Options for Settings Menu Options for Print Status Sheet Menu Options for Maintenance Select the menus on the control panel as described below. Settings > Maintenance Print Head Nozzle Check: Select this feature to check if the print head nozzles are clogged. The printer prints a nozzle check pattern.

  • Page 72: Menu Options For Print Counter

    Select the menus on the control panel as described below. Settings > Customer Research Select Approve to provide product usage information such as the number of prints to Seiko Epson Corporation. Menu Options for Restore Default Settings Select the menus on the control panel as described below.

  • Page 73: Menu Options For Firmware Update

    Preparing the Printer > > Saving Power Saving Power - Control Panel Menu Options for Firmware Update Select the menus on the control panel as described below. Settings > Firmware Update Update: Check if the latest version of the firmware has been uploaded to the network server. If an update is available, you can select whether or not to start updating.

  • Page 74: Fax Settings

    Fax Settings > > Connecting the Printer to a Phone Line Compatible Telephone Lines Fax Settings Before Using Fax Features Set up the following to use the fax features. ❏ Connect the printer correctly with the phone line and, if necessary, with a phone ❏...

  • Page 75: Connecting The Printer To A Phone Line

    Fax Settings > > Connecting the Printer to a Phone Line Connecting the Printer to a Phone Line Connecting the Printer to a Phone Line Connect the printer to a telephone wall jack using an RJ-11 (6P2C) phone cable. When connecting a telephone to the printer, use a second RJ-11 (6P2C) phone cable.

  • Page 76: Connecting Your Phone Device To The Printer

    Fax Settings > > Connecting the Printer to a Phone Line Connecting Your Phone Device to the Printer Connecting Your Phone Device to the Printer When using the printer and your telephone on a single phone line, connect the telephone to the printer. Note: ❏...

  • Page 77: Making The Printer Ready To Send And Receive Faxes (Using Fax Setting Wizard)

    Fax Settings > Making the Printer Ready to Send and Receive Faxes (Using Fax Setting Wizard) 3. Select Fax on the home screen. u d l r To select an item, use the buttons, and then press the OK button. 4.
  • Page 78 Fax Settings > Making the Printer Ready to Send and Receive Faxes (Using Fax Setting Wizard) Start Fax Setting Wizard to make Basic Settings, following the on-screen instructions. 1. Make sure the printer is connected to the phone line. Note: Because an automatic fax connection check runs at the end of the wizard, the printer must be connected to the phone line before starting the wizard.

  • Page 79: Making Settings Individually For Printer's Fax Features

    Fax Settings > > Making Settings Individually for Printer's Fax Features Setting Receive Mode 11. On the Run Check Fax Connection screen, select Start Checking to run the fax connection check, and when the screen prompts you to print the check result, select Print. A report of the check result that shows the connection status is printed.
  • Page 80 Fax Settings > > Making Settings Individually for Printer's Fax Features Setting Receive Mode Usage of Manual Mode Receiving Faxes When the telephone rings, you can answer the ringing manually by picking up the handset. ❏ When you hear a fax signal (baud): Select Fax on the printer's home screen, select Send/Receive >...

  • Page 81: Making Settings When You Connect An External Phone Device

    Fax Settings > > … Making Settings Individually for Printer's Fax Features Making Settings When You Connect an Exter Note: Set the Rings to Answer settings of the printer to a higher number than the number of rings for the answering machine. Otherwise, the answering machine cannot receive voice calls to record voice messages.

  • Page 82: Making Settings For Blocking Junk Faxes

    Fax Settings > > … Making Settings Individually for Printer's Fax Features Making Settings to Send and Receive Faxes o 3. Set Remote Receive to On. 4. Select Start Code, enter a two digit code (you can enter 0 to 9, *, and #), and then select OK. 5.

  • Page 83: Menu Options For Fax Settings

    Fax Settings > Menu Options for Fax Settings Settings > General Settings > Fax Settings > Receive Settings > Save to Computer Related Information “Receive Settings Menu” on page 85 & Making Save to Computer Setting to Also Print on the Printer to Receive Faxes You can make the setting to print received faxes on the printer as well as save them on a computer.

  • Page 84: Check Fax Connection

    Fax Settings > > Menu Options for Fax Settings Basic Settings Menu Check Fax Connection You can find the menu on the printer's control panel below: Settings > General Settings > Fax Settings > Check Fax Connection Selecting Check Fax Connection checks that the printer is connected to the phone line and ready for fax transmission.

  • Page 85: Receive Settings Menu

    Fax Settings > > Menu Options for Fax Settings Receive Settings Menu Item Description Header Enter your sender name and fax number. These appear as a header on outgoing faxes. ❏ Your Phone Number: You can enter up to 20 characters using 0-9 + or space. ❏...

  • Page 86: Report Settings Menu

    Fax Settings > > Menu Options for Fax Settings Report Settings Menu Item Description Auto Reduction Prints received faxes with large-size documents reduced to fit on the paper in the paper source. Reducing may not always be possible depending on the received data. If this is turned off, large documents are printed at their original size on multiple sheets, or a blank second page may be ejected.

  • Page 87: Security Settings Menu

    Fax Settings > > Menu Options for Fax Settings Security Settings Menu Item Description Attach Fax image to Prints a Transmission Report with an image of the first page of the sent document. Select report On(Large Image) to print the upper part of the page without reducing. Select On(Small Image) to print the entire page reducing it to fit onto the report.

  • Page 88: Printing

    Printing > > Printing from the Printer Driver on Windows Printing Basics Printing Printing from the Printer Driver on Windows Accessing the Printer Driver When accessing the printer driver from the computer's control panel, the settings are applied to all of the applications.
  • Page 89 Printing > > Printing from the Printer Driver on Windows Printing Basics 2. Select Print or Page Setup from the File menu. 3. Select your printer. 4. Select Preferences or Properties to access the printer driver window. 5. Change the settings as necessary. See the menu options for the printer driver for details.

  • Page 90: Printing On 2-Sides

    “Available Paper and Capacities” on page 52 & Print Settings Manual 2-sided printing is available when EPSON Status Monitor 3 is enabled. However, it may not be available when the printer is accessed over a network or is used as a shared printer. Note: To enable EPSON Status Monitor 3, click Extended Settings on the Maintenance tab, and then select Enable EPSON Status Monitor 3.

  • Page 91: Printing Several Pages On One Sheet

    Printing > > Printing from the Printer Driver on Windows Printing Several Pages on One Sheet 3. Click Print. For manual 2-sided printing, when the first side has finished printing, a pop-up window is displayed on the computer. Follow the on-screen instructions. Related Information “Printing Basics”...

  • Page 92: Printing And Stacking In Page Order (Reverse Order Printing)

    Printing > > Printing from the Printer Driver on Windows Printing a Reduced or Enlarged Document Printing and Stacking in Page Order (Reverse Order Printing) You can print from the last page so that the documents are stacked in page order. Print Settings On the printer driver's Main tab, select Reverse Order.

  • Page 93: Printing One Image On Multiple Sheets For Enlargement (Creating A Poster)

    Printing > > … Printing from the Printer Driver on Windows Printing One Image on Multiple Sheets for Enlargement (Cre Note: This feature is not available for borderless printing. Related Information “Printing Basics” on page 88 & “More Options Tab” on page 105 &...
  • Page 94 Printing > > … Printing from the Printer Driver on Windows Printing One Image on Multiple Sheets for Enlargement (Cre Making Posters Using Overlapping Alignment Marks Here is an example of how to make a poster when 2x2 Poster is selected, and Overlapping Alignment Marks is selected in Print Cutting Guides.
  • Page 95 Printing > > … Printing from the Printer Driver on Windows Printing One Image on Multiple Sheets for Enlargement (Cre 2. Place the edge of Sheet 1 on top of Sheet 2 and align the cross marks, then temporarily tape the two sheets together from the back.
  • Page 96 Printing > > … Printing from the Printer Driver on Windows Printing One Image on Multiple Sheets for Enlargement (Cre 4. Tape the sheets together from the back. 5. Repeat steps 1 to 4 to tape Sheet 3 and Sheet 4 together. 6.
  • Page 97 Printing > > … Printing from the Printer Driver on Windows Printing One Image on Multiple Sheets for Enlargement (Cre 7. Place the edge of Sheet 1 and Sheet 2 on top of Sheet 3 and Sheet 4 and align the cross marks, and then temporarily tape them together from the back.
  • Page 98 Printing > > … Printing from the Printer Driver on Windows Printing One Image on Multiple Sheets for Enlargement (Cre 8. Cut the taped sheets in two along the horizontal red line through the alignment markers (this time, the line above the cross marks).

  • Page 99: Printing With A Header And Footer

    Printing > > Printing from the Printer Driver on Windows Printing with a Header and Footer 10. Cut off the remaining margins along the outer guide. Printing with a Header and Footer You can print information such as a user name and printing date in headers or footers. Print Settings On the printer driver's More Options tab, click Watermark Features, and then select Header/Footer.

  • Page 100: Printing An Anti-Copy Pattern

    Printing > > Printing from the Printer Driver on Windows Printing an Anti-Copy Pattern Related Information “Printing Basics” on page 88 & “More Options Tab” on page 105 & Printing an Anti-Copy Pattern You can print an anti-copy pattern on your printouts. When printing, the letters themselves are not printed and the entire print is screen-toned lightly.

  • Page 101: Printing Multiple Files Together

    Printing > > Printing from the Printer Driver on Windows Printing Using the Color Universal Print Feature Printing Multiple Files Together Job Arranger Lite allows you to combine several files created by different applications and print them as a single print job.

  • Page 102: Adjusting The Print Color

    Printing > > Printing from the Printer Driver on Windows Adjusting the Print Color Print Settings On the printer driver's More Options tab, click Image Options in the Color Correction setting. Select an option from the Color Universal Print setting. Click Enhancement Options to make further settings. Note: ❏...

  • Page 103: Printing To Emphasize Thin Lines

    Printing > > Printing from the Printer Driver on Windows Printing Clear Bar Codes Printing to Emphasize Thin Lines You can thicken thin lines that are too thin to print. Print Settings On the printer driver's More Options tab, click Image Options in the Color Correction setting. Select Emphasize Thin Lines.

  • Page 104: Canceling Printing

    Printing > > Printing from the Printer Driver on Windows Menu Options for the Printer Driver Related Information “Printing Basics” on page 88 & “Maintenance Tab” on page 106 & Canceling Printing You can cancel a print job from the computer. However, you cannot cancel a print job from the computer once it has been completely sent to the printer.
  • Page 105 Printing > > Printing from the Printer Driver on Windows Menu Options for the Printer Driver 2-Sided Printing Allows you to perform 2-sided printing. Settings You can specify the binding edge and the binding margins. When printing multi-page documents, you can select to print starting from either the front or the back side of the page.

  • Page 106: Printing From The Printer Driver On Mac Os

    Job Arranger Lite Opens the Job Arranger Lite window. You can save and edit data. EPSON Status Opens the EPSON Status Monitor 3 window. Here you can confirm the status of the printer and the Monitor 3 consumables. Monitoring Allows you to make settings for items on the EPSON Status Monitor 3 window.
  • Page 107 Sierra (10.12), OS X El Capitan (10.11), OS X Yosemite (10.10), OS X Mavericks (10.9), OS X Mountain Lion (10.8), the Epson printer driver has not been installed correctly. Enable it from the following menu. Select System Preferences from the Apple menu > Printers & Scanners (or Print & Scan, Print & Fax), remove the printer, and then add the printer again.

  • Page 108: Printing On 2-Sides

    Printing > > Printing from the Printer Driver on Mac OS Printing on 2-Sides Printing on 2-Sides You can print on both sides of the paper. Note: ❏ This feature is not available for borderless printing. ❏ If you do not use paper that is suitable for 2-sided printing, the print quality may decline and paper jams may occur. ❏...

  • Page 109: Printing Several Pages On One Sheet

    Printing > > Printing from the Printer Driver on Mac OS Printing and Stacking in Page Order (Reverse Order Printing) Printing Several Pages on One Sheet You can print two or four pages of data on a single sheet of paper. Print Settings Select Layout from the pop-up menu.

  • Page 110: Printing A Reduced Or Enlarged Document

    Printing > > Printing from the Printer Driver on Mac OS Printing a Reduced or Enlarged Document “Menu Options for Paper Handling” on page 112 & Printing a Reduced or Enlarged Document You can reduce or enlarge the size of a document by a specific percentage or to fit the paper size you loaded in the printer.

  • Page 111: Adjusting The Print Color

    You can adjust the colors used in the print job. These adjustments are not applied to the original data. Print Settings Select Color Matching from the pop-up menu, and then select EPSON Color Controls. Select Color Options from the pop-up menu, and then select one of the available options. Click the arrow next to Advanced Settings, and then make more detailed settings.
  • Page 112 ColorSync Select the method for color adjustment. These options adjusts colors between the printer and the computer display to minimize the difference in color. EPSON Color Controls Menu Options for Paper Handling Collate pages Prints multi-page documents collated in order and sorted into sets.

  • Page 113: Making Operation Settings For The Mac Os Printer Driver

    Printing > > Printing from the Printer Driver on Mac OS Making Operation Settings for the Mac OS Printer Driver Grayscale Select when you want to print in black or shades of gray. Mirror Image Inverts an image to print as it would appear in a mirror. Menu Options for Color Options Manual Settings Adjusts the color manually.

  • Page 114: Printing From Smart Devices

    Using Epson iPrint Epson iPrint is an application that allows you to print photos, documents, and web pages from a smart device such as a smartphone or tablet. You can use local print, printing from a smart device that is connected to the same wireless network as your printer, or remote print, printing from a remote location over the Internet.

  • Page 115: Using Epson Print Enabler

    Displays photos and documents you selected. Starts printing. Note: To print from the document menu using iPhone, iPad, and iPod touch running iOS, start Epson iPrint after transferring the document you want to print using the file sharing function in iTunes. Using Epson Print Enabler You can wirelessly print your documents, emails, photos, and web pages right from your Android phone or tablet (Android v4.4 or later).

  • Page 116: Using Airprint

    3. On your Android device, install the Epson Print Enabler plug-in from Google Play. 4. Connect your Android device to the same wireless network as your printer. 5. Go to Settings on your Android device, select Connected devices > Printing, and then enable Epson Print Enabler.

  • Page 117: Canceling The Ongoing Job

    Printing > Canceling the Ongoing Job Canceling the Ongoing Job Press the button on the printer's control panel to cancel the print job in progress.

  • Page 118: Copying

    Copying > Copying Basics Copying Copying Basics This section explains the steps for basic copying. 1. Place the originals. If you want to copy multiple originals, place all of the originals on the ADF. 2. Select Copy on the home screen. u d l r To select an item, use the buttons, and then press the OK button.

  • Page 119: Copying On 2-Sides

    Copying > Basic Menu Options for Copying Copying on 2-Sides You can copy multiple originals on both sides of the paper. 1. Select Copy on the home screen. u d l r To select an item, use the buttons, and then press the OK button. 2.

  • Page 120: Advanced Menu Options For Copying

    Copying > Advanced Menu Options for Copying (2-Sided) : Select 2-sided layout. ❏ 1→1-Sided Copies one side of an original onto a single side of paper. ❏ 1→2-Sided Copies two single-sided originals onto both sides of a single sheet of paper. Select the orientation of your original and the binding position of the paper.
  • Page 121 Copying > Advanced Menu Options for Copying ❏ Auto Fit Page Detects the scan area and automatically enlarges or reduces the original to fit to the paper size you selected. When there are white margins around the original, the white margins from the corner mark of the scanner glass are detected as the scan area, but the margins at the opposite side may be cropped.

  • Page 122: Scanning

    You can send scanned images from the printer's control panel to the following destinations. Computer You can save the scanned image to a computer connected to the printer. Before scanning, install Epson Scan 2 and Epson Event Manager on your computer.
  • Page 123 ❏ Attach to e-mail: Starts the email client on your computer, and then automatically attaches it to an email. ❏ Follow custom setting: Saves the scanned image using the settings on the Epson Event Manager. You can change the scan settings such as the scanning size, folder to save to, or save format.
  • Page 124 Scanning > > Scanning Using the Control Panel Scanning to a Computer (Event Manager) 2. Make sure that your scanner is selected as the Scanner on the Button Settings tab on the main screen. 3. Click Make Job Settings.
  • Page 125 Scanning > > Scanning Using the Control Panel Scanning to a Computer (Event Manager) 4. Make scan settings on the Job Settings screen. ❏ Edit Job Settings: Select Custom Action. ❏ Setting: Scan using the best settings for the selected type of original. Click Detailed Settings for Scanning to set the items such as the resolution or the color for saving the scanned image.

  • Page 126: Scanning To The Cloud

    6. Make sure that the Custom Action is selected on the Custom Action list. 7. Click Close to close Epson Event Manager. Scanning to the Cloud You can send scanned images to cloud services. Before using this feature, make settings using Epson Connect. See the following Epson Connect portal website for details. https://www.epsonconnect.com/ http://www.epsonconnect.eu...
  • Page 127 Scanning > > Scanning Using the Control Panel Scanning to the Cloud 3. Select Scan on the home screen. u d l r To select an item, use the buttons, and then press the OK button. 4. Select Cloud. 5. Select on the top of the screen, and then select a destination.

  • Page 128: Scanning Using Wsd

    Scanning > > Scanning Using the Control Panel Scanning Using WSD Scan Area: ❏ Scan Size: Select the scan size. To crop the white space around the text or image when scanning, select Auto Cropping. To scan at the maximum area of the scanner glass, select Max Area. ❏...
  • Page 129 Note: The printer name you set on the network and model name (EPSON XXXXXX (XX-XXXX)) are displayed on the network screen. You can check the printer's name set on the network from the printer's control panel or by printing a...

  • Page 130: Scanning From A Computer

    Select the printer name when using with WSD. Scanning from a Computer Scanning Using Epson Scan 2 You can scan by using the scanner driver "Epson Scan 2". See the Epson Scan 2 help for an explanation of each setting item. Related Information “Application for Scanning Documents and Images (Epson Scan 2)”...
  • Page 131 > Scanning from a Computer Scanning Using Epson Scan 2 Scanning Documents (Document Mode) Using Document Mode in Epson Scan 2, you can scan originals using detailed settings that are suitable for text documents. 1. Place the originals. Note: If you want to scan multiple originals, place them into the ADF.
  • Page 132 > > Scanning from a Computer Scanning Using Epson Scan 2 5. Make other scan settings if necessary. ❏ You can preview the scanned image by clicking the Preview button. The preview window opens, and the previewed image is displayed.
  • Page 133 7. Click Scan. Related Information “Placing Originals” on page 58 & Scanning Photos or Pictures (Photo Mode) Using Photo Mode in Epson Scan 2, you can scan originals with wide variety of image adjustment features that are suitable for photos or pictures.
  • Page 134 > > Scanning from a Computer Scanning Using Epson Scan 2 1. Place the originals. By placing multiple originals on the scanner glass, you can scan them all at the same time. Make sure there is a gap of at least 20 mm between the originals.
  • Page 135 Scanning > > Scanning from a Computer Scanning Using Epson Scan 2 5. Click Preview. The preview window opens, and the previewed images are displayed as thumbnails. Note: To preview the entire scanned area, clear the Thumbnail check box at the top of the preview widow.
  • Page 136 > > Scanning from a Computer Scanning Using Epson Scan 2 You can adjust the scanned image using detailed settings that are suitable for photos or pictures, such as the following. ❏ Brightness: You can adjust the brightness for the scanned image.

  • Page 137: Scanning From Smart Devices

    Scanning from Smart Devices Epson iPrint is an application that allows you to scan photos and documents from a smart device, such as a smartphone or tablet, that is connected to the same wireless network as your printer. You can save the scanned data on a smart device or to Cloud services, send it by email, or print it.
  • Page 138 Scanning > > Scanning from Smart Devices Scanning Using Epson iPrint The following screens are subject to change without notice. Home screen displayed when the application is started. Displays information on how to setup the printer and a FAQ. Displays the screen where you can select the printer and make printer settings. Once you have selected the printer, you do not need to select it again from the next time.

  • Page 139: Faxing

    Faxing > > Sending Faxes Using the Printer Sending Faxes Using the Control Panel Faxing Before Using Fax Features Check the following before you start using the fax features. ❏ The printer and the phone line, and (if necessary) the phone machine are connected correctly ❏...
  • Page 140 Faxing > > Sending Faxes Using the Printer Sending Faxes Using the Control Panel 2. Select Fax on the home screen. u d l r To select an item, use the buttons, and then press the OK button. 3. Specify the recipient. You can send the same monochrome fax to up to 100 recipients.

  • Page 141: Various Ways Of Sending Faxes

    Faxing > > Sending Faxes Using the Printer Various Ways of Sending Faxes Related Information “Managing Contacts” on page 63 & “Placing Originals” on page 58 & “Menu Options for Faxing” on page 147 & Sending Faxes Dialing from the External Phone Device You can send a fax by dialing using the connected telephone when you want to talk over the phone before sending a fax, or when the recipient's fax machine does not switch to the fax automatically.
  • Page 142 Faxing > > Sending Faxes Using the Printer Various Ways of Sending Faxes Sending Many Pages of a Monochrome Document (Direct Send) When sending a fax in monochrome, the scanned document is temporarily stored in the printer's memory. Therefore, sending a lot of pages may cause the printer to run out of memory and stop sending the fax. You can avoid this by enabling the Direct Send feature, however, it takes longer to send the fax because the printer performs scanning and sending simultaneously.

  • Page 143: Receiving Faxes On The Printer

    Faxing > Receiving Faxes on the Printer 7. Send the fax. Note: You cannot send another fax until the fax has been sent at the specified time. If you want to send another one, you need to cancel the scheduled fax by selecting Fax on the home screen, and then deleting it. Related Information “Placing Originals”...

  • Page 144: Receiving Incoming Faxes

    Faxing > > Receiving Faxes on the Printer Receiving Incoming Faxes There are two ways of receiving faxes. ❏ Receiving an incoming fax ❏ Receiving a fax by making a call (Polling Receive) Received faxes are printed in the printer's initial settings. To check the status of the fax settings, you can print a Fax Settings List by selecting Fax >...

  • Page 145: Receiving Faxes By Making A Phone Call

    Faxing > > Receiving Faxes on the Printer Receiving Faxes by Making a Phone Call ❏ When you pick up the handset within the number of rings set in Rings to Answer: - If the ringing is for a fax: You can receive the fax using the same steps as for Manual. Select Fax on the printer's home screen, press the button to select receiving a fax, and then press the button.

  • Page 146: Using Other Faxing Features

    Faxing > > Using Other Faxing Features Printing Fax Report Manually Receiving Faxes by Polling (Polling Receive) You can receive a fax stored on another fax machine by dialing the fax number. Use this feature to receive a document from a fax information service. However, if the fax information service has an audio guidance feature that you need to follow to receive a document, you cannot use this feature.

  • Page 147: Menu Options For Faxing

    Faxing > > Menu Options for Faxing Fax Settings “Report Settings Menu” on page 86 & Menu Options for Faxing Recipient Select the menus on the control panel as described below: Fax > Recipient Contacts Select a recipient from the contacts list. You can also add or edit a contact. Recent Select a recipient from the sent fax history.

  • Page 148: More

    Faxing > > Menu Options for Faxing More ❏ Add Sender Information Add Sender Information Select the position where you want to include the header information (sender name and fax number) in the outgoing fax, or not to include the information. - Off: Sends a fax with no header information.

  • Page 149: Menu Options For User Settings

    “Application for Configuring Fax Operations and Sending Faxes (FAX Utility)” on page 180 “Application for Sending Faxes (PC-FAX Driver)” on page 180 ❏ If the FAX Utility is not installed, install the FAX Utility using the EPSON Software Updater (application for updating software).
  • Page 150 Faxing > > Sending a Fax from a Computer Sending Documents Created Using an Application (Windows) 3. Select XXXXX (FAX) (where XXXXX is your printer name) in Printer, and then check the settings for fax sending. ❏ Specify 1 in Number of copies. Fax may not be transmitted correctly if you specify 2 or more. ❏...
  • Page 151 Faxing > > Sending a Fax from a Computer Sending Documents Created Using an Application (Windows) ❏ Specifying a recipient (name, fax number and so on) directly: Do the steps below. Click the Manual Dial tab. Enter the necessary information. Click Add.

  • Page 152: Sending Documents Created Using An Application (Mac Os)

    Faxing > > Sending a Fax from a Computer Sending Documents Created Using an Application (Mac OS) Note: ❏ To stop transmitting, select the data, and click Cancel . You can also cancel using the printer's control panel. ❏ If an error occurs during transmission, the Communication error window appears. Check the error information and retransmit.

  • Page 153: Receiving Faxes On A Computer

    “Application for Configuring Fax Operations and Sending Faxes (FAX Utility)” on page 180 “Application for Sending Faxes (PC-FAX Driver)” on page 180 ❏ If the FAX Utility is not installed, install the FAX Utility using the EPSON Software Updater (application for updating software).

  • Page 154: Saving Incoming Faxes On A Computer

    ❏ To read the received faxes, you need to install a PDF viewer such as Adobe Reader in the computer. Related Information “Setting Receive Mode” on page 79 & “Application for Updating Software and Firmware (EPSON Software Updater)” on page 182 & “Installing the Latest Applications” on page 183 &...

  • Page 155: Checking For New Faxes (Windows)

    Faxing > > Receiving Faxes on a Computer Checking for New Faxes (Windows) Checking for New Faxes (Windows) By setting up a computer to save faxes received by the printer, you can check the processing status of received faxes, and whether or not there are any new faxes using the fax icon on the Windows task bar. By setting up the computer to display a notification when new faxes are received, a notification screen pops up near the Windows system tray, and you can check the new faxes.

  • Page 156: Checking For New Faxes (Mac Os)

    Faxing > > Receiving Faxes on a Computer Checking for New Faxes (Mac OS) 3. Check the date and the sender in the list, and then open the received file as a PDF. Note: ❏ Received faxes are automatically renamed using the following naming format. YYYYMMDDHHMMSS_xxxxxxxxxx_nnnnn (Year/Month/Day/Hour/Minute/Second_sender’s number) ❏...

  • Page 157: Replacing Ink Cartridges And Other Consumables

    1. Access the printer driver window. 2. Click EPSON Status Monitor 3 on the Maintenance tab. Note: If EPSON Status Monitor 3 is disabled, click Extended Settings on the Maintenance tab, and then select Enable EPSON Status Monitor 3. Related Information “Accessing the Printer Driver”...

  • Page 158: Ink Cartridge Codes

    Epson recommends the use of genuine Epson ink cartridges. Epson cannot guarantee the quality or reliability of non-genuine ink. The use of non-genuine ink may cause damage that is not covered by Epson’s warranties, and under certain circumstances, may cause erratic printer behavior. Information about non-genuine ink levels may not be displayed.
  • Page 159 ❏ Do not store the ink cartridges in high or freezing temperatures. ❏ For best results, Epson recommends using up ink cartridges before the best before date printed on the package, or within six months of opening the package, whichever is earlier.
  • Page 160 Replacing Ink Cartridges and Other Consumables > Ink Cartridge Handling Precautions ❏ Do not touch the sections shown in the illustration. Doing so may prevent normal operation and printing. ❏ Install all ink cartridges; otherwise you cannot print. ❏ Do not replace ink cartridges with the power off. Do not move the print head by hand; otherwise, you may damage the printer.

  • Page 161: Replacing Ink Cartridges

    “Ink Cartridge Handling Precautions” on page 158 & Maintenance Box Code Epson recommends the use of a genuine Epson maintenance box. Maintenance box code: C9344 Important: Once a maintenance box has been installed in a printer it cannot be used with other printers.

  • Page 162: Replacing A Maintenance Box

    The need for replacement of the box does not mean that your printer has ceased to operate in accordance with its specifications. The Epson warranty does not cover the cost of this replacement. It is a user-...

  • Page 163: Temporarily Printing With Black Ink

    Because this feature is only available for approximately five days, replace the expended ink cartridge as soon as possible. Note: ❏ If EPSON Status Monitor 3 is disabled, access the printer driver, click Extended Settings on the Maintenance tab, and then select Enable EPSON Status Monitor 3. ❏ The available period varies depending on the usage conditions.

  • Page 164: Temporarily Printing With Black Ink - Windows

    Replacing Ink Cartridges and Other Consumables > > … Temporarily Printing with Black Ink Temp 4. Now you can copy originals on plain paper in monochrome. Select the feature you want to use on the home screen. Note: Borderless copying is not available. Temporarily Printing with Black Ink - Windows Do one of the following.

  • Page 165: Temporarily Printing With Black Ink - Mac Os

    Replacing Ink Cartridges and Other Consumables > > … Temporarily Printing with Black Ink Temp 2. Clear Borderless on the Main tab. 3. Select plain papers or Envelope as the Paper Type setting on the Main tab. 4. Select Grayscale. 5.

  • Page 166: Conserving Black Ink When The Black Ink Is Low (For Windows Only)

    ❏ EPSON Status Monitor 3: Enabled Note: ❏ If EPSON Status Monitor 3 is disabled, access the printer driver, click Extended Settings on the Maintenance tab, and then select Enable EPSON Status Monitor 3. ❏ Composite black looks slightly different from pure black. In addition, the print speed is reduced.

  • Page 167: Maintaining The Printer

    We recommend to turn off the printer. If print quality has still not improved, contact Epson support. ❏ To prevent the print head from drying out, do not unplug the printer while the power is on.

  • Page 168: Checking And Cleaning The Print Head - Windows

    Maintaining the Printer > > … Checking and Cleaning the Print Head Checking and Cleaning the Print Head - Ma 5. Examine the printed pattern. If there are broken lines or missing segments as shown in the "NG" pattern, the print head nozzles may be clogged.

  • Page 169: Aligning The Print Head

    Maintaining the Printer > Cleaning the Paper Path for Ink Smears 4. Click Nozzle Check. 5. Follow the on-screen instructions. Related Information “Loading Paper in the Rear Paper Feed” on page 55 & Aligning the Print Head If print results contain the following problems, align the print head to improve the printouts. ❏...

  • Page 170: Cleaning The Adf

    Maintaining the Printer > Cleaning the ADF 3. Select Paper Guide Cleaning. 4. Follow the on-screen instructions to clean the paper path. Note: Repeat this procedure until the paper is not smeared with ink. Related Information “Loading Paper in the Rear Paper Feed” on page 55 &...
  • Page 171 Maintaining the Printer > Cleaning the ADF Important: Using a dry cloth may damage the surface of the roller. Use the ADF after the roller has dried. 3. Close the ADF cover, and then open the document cover. 4. Clean the part that is shown in the illustration. Important: ❏...

  • Page 172: Cleaning The Scanner Glass

    Maintaining the Printer > Cleaning the Scanner Glass 5. If the problem cannot be cleared, turn off the printer by pressing the button, open the ADF cover, and then raise the ADF input tray. 6. Clean the part that is shown in the illustration. Cleaning the Scanner Glass When the copies or scanned images are smeared, clean the scanner glass.

  • Page 173: Cleaning The Translucent Film

    Maintaining the Printer > Cleaning the Translucent Film 1. Open the document cover. 2. Use a soft, dry, clean cloth to clean the surface of the scanner glass. Important: ❏ If the glass surface is stained with grease or some other hard-to-remove material, use a small amount of glass cleaner and a soft cloth to remove it.
  • Page 174 Maintaining the Printer > Cleaning the Translucent Film 2. Open the scanner unit. 3. Check if the translucent film is smeared. Smears are easier to see if you use a light. If there are smears (such as finger marks or grease) on the translucent film (A), go to the next step. A: Translucent film B: Rail Important:...
  • Page 175 Maintaining the Printer > Cleaning the Translucent Film 4. Moisten a cotton swab with the water with a few drops of detergent so that it is not dripping water, and then wipe the smeared part. Important: Wipe off the smear gently. If you press the cotton swab too hard to the film, the springs of the film may be dislocated and the printer may be damaged.

  • Page 176: Network Service And Software Information

    If the administrator password has not been set when accessing Web Config, the password must be set on the administrator password setting page. Do not forget the user name and the password. If you forget them, you will need to contact Epson service support. Running Web Config on a Web Browser 1.

  • Page 177: Running Web Config On Windows

    Epson Scan 2 is an application for controlling scanning. You can adjust the size, resolution, brightness, contrast, and quality of the scanned image. You can also start Epson Scan 2 from a TWAIN-compliant scanning application. See the application's help for details.

  • Page 178: Adding The Network Scanner

    ❏ If Add is grayed out, click Enable Editing. ❏ If the main screen of Epson Scan 2 is displayed, it has already been connected to the scanner. If you want to connect to another network, select Scanner > Settings to open the Scanner Settings screen.

  • Page 179: Application For Configuring Scanning Operations From The Control Panel

    Control Panel (Epson Event Manager) Epson Event Manager is an application that allows you to manage scanning from the control panel and save images to a computer. You can add your own settings as presets, such as the document type, the save folder location, and the image format.

  • Page 180: Application For Configuring Fax Operations And Sending Faxes (Fax Utility)

    Enter the application name in the search charm, and then select the displayed icon. ❏ Windows 7/Windows Vista/Windows XP Click the start button, and select All Programs (or Programs) > Epson Software > FAX Utility. Starting on Mac OS Select System Preferences from the menu >...

  • Page 181: Application For Quick And Fun Printing From A Computer (Epson Photo+)

    Computer (Epson Photo+) Epson Photo+ is an application that allows you to easily print images with a variety of layouts. You can use a variety of templates and perform image correction and adjust the position while viewing a preview of your document.

  • Page 182: Application For Updating Software And Firmware (Epson Software Updater)

    Click the start button, and then select All Programs (or Programs) > Epson Software > EPSON Software Updater. Note: You can also start EPSON Software Updater by clicking the printer icon on the task bar on the desktop, and then selecting Software Update. Starting on Mac OS Select Go >...

  • Page 183: Installing The Latest Applications

    Click the start button, and select All Programs or Programs > EpsonNet > EpsonNet Config SE > EpsonNet Config. Starting on Mac OS Go > Applications > Epson Software > EpsonNet > EpsonNet Config SE > EpsonNet Config. Installing the Latest Applications Note: When reinstalling an application, you need to uninstall it first.

  • Page 184: Adding The Printer (For Mac Os Only)

    Do not turn off the computer or the printer until the update is complete; otherwise, the printer may malfunction. Note: If you cannot find the application you want to update in the list, you cannot update using the EPSON Software Updater. Check for the latest versions of the applications from your local Epson website. http://www.epson.com Uninstalling Applications Log in to your computer as an administrator.

  • Page 185: Uninstalling Applications - Windows

    If the User Account Control window is displayed, click Continue. 7. Follow the on-screen instructions. Uninstalling Applications - Mac OS 1. Download the Uninstaller using EPSON Software Updater. Once you have downloaded the Uninstaller, you do not need to download it again each time you uninstall the application.

  • Page 186: Printing Using A Network Service

    6. Select the application you want to uninstall, and then click Uninstall. Important: The Uninstaller removes all drivers for Epson inkjet printers on the computer. If you use multiple Epson inkjet printers and you only want to delete some drivers, delete all of them first, and then install the necessary printer driver again.

  • Page 187: Solving Problems

    The printer's borderless printing ink pad is Contact Epson or an authorised Epson service provider to replace the nearing the end of its service life. It is not a user- borderless printing ink pad*. It is not a user-serviceable part. The replaceable part.

  • Page 188: Checking The Printer Status - Windows

    2. Click EPSON Status Monitor 3 on the Maintenance tab, and then click Details. You can check the printer status, ink levels, and error status. Note: If EPSON Status Monitor 3 is disabled, click Extended Settings on the Maintenance tab, and then select Enable EPSON Status Monitor 3. Related Information “Accessing the Printer Driver”...

  • Page 189: Checking The Software Status

    You may be able to clear the problem by updating the software to the latest version. To check the software status, use the software update tool. Related Information “Application for Updating Software and Firmware (EPSON Software Updater)” on page 182 & “Installing the Latest Applications” on page 183 &...

  • Page 190: Removing Jammed Paper From Rear Cover

    Solving Problems > > Removing Jammed Paper Removing Jammed Paper from Rear Cover Removing Jammed Paper from Rear Cover 1. Remove the rear cover. 2. Remove the jammed paper. 3. Remove jammed paper from the rear cover. 4. Insert the rear cover in the printer.

  • Page 191: Removing Jammed Paper From Inside The Printer

    Solving Problems > > Removing Jammed Paper Removing Jammed Paper from Inside the Printer Removing Jammed Paper from Inside the Printer Caution: ❏ Be careful not to trap your hand or fingers when opening or closing the scanner unit. Otherwise you may be injured.
  • Page 192 Solving Problems > > Removing Jammed Paper Removing Jammed Paper from Inside the Printer Important: Do not touch the white flat cable or translucent film inside the printer. Doing so may cause a malfunction. 3. Close the scanner unit. For safety, the scanner unit is closed in two steps. Note: The scanner unit cannot be opened from the position shown below.

  • Page 193: Removing Jammed Paper From The Adf

    Solving Problems > > Removing Jammed Paper Removing Jammed Paper from the ADF Removing Jammed Paper from the ADF 1. Open the ADF cover. 2. Remove the jammed paper. 3. Raise the ADF input tray. Important: Make sure that you open the ADF cover before raising the ADF input tray. Otherwise, the ADF may be damaged.

  • Page 194: Paper Does Not Feed Correctly

    Solving Problems > Paper Does Not Feed Correctly 4. Remove the jammed paper. 5. Lower the ADF input tray. 6. Close the ADF cover until it clicks. Paper Does Not Feed Correctly Check the following points, and then take the appropriate actions to solve the problem. ❏...

  • Page 195: Paper Jams

    Solving Problems > > Paper Does Not Feed Correctly Original Does Not Feed in the ADF Related Information “Environmental Specifications” on page 230 & “Paper Handling Precautions” on page 54 & “Available Paper and Capacities” on page 52 & “List of Paper Type” on page 58 &...

  • Page 196: Power And Control Panel Problems

    Solving Problems > > Power and Control Panel Problems Power Turns Off Automatically ❏ Load originals in the correct direction, and slide the ADF edge guides against the edges of the originals. ❏ Clean the inside of the ADF. ❏ Do not load originals above the line indicated by the triangle symbol on the ADF. ❏...

  • Page 197: Lcd Screen Gets Dark

    Solving Problems > > Cannot Print from a Computer Checking the Connection (Network) LCD Screen Gets Dark The printer is in sleep mode. Press any button on the control panel to return the LCD screen to its former state. Cannot Print from a Computer Checking the Connection (USB) ❏...

  • Page 198: Checking The Software And Data

    Checking the Software and Data ❏ Make sure that a genuine Epson printer driver is installed. If a genuine Epson printer driver is not installed, the available functions are limited. We recommend using a genuine Epson printer driver. See the related information link below for details.
  • Page 199 > Cannot Print from a Computer Checking the Software and Data Click the Driver tab. If your printer name is displayed in the list, a genuine Epson printer driver is installed on your computer. Mac OS Select System Preferences from the menu >...

  • Page 200: Checking The Printer Status From The Computer (Windows)

    Network connection: EPSON XXXX Series (network) If you install the printer driver multiple times, copies of printer driver may be created. If copies such as "EPSON XXXX Series (copy 1)" are created, right-click the copied driver icon, and then click Remove Device.

  • Page 201: When You Cannot Make Network Settings

    Solving Problems > > … When You Cannot Make Network Settings Cannot Connect from Devices Even Though Net When You Cannot Make Network Settings ❏ Turn off the devices you want to connect to the network. Wait for about 10 seconds, and then turn on the devices in the following order;...
  • Page 202 Solving Problems > > … When You Cannot Make Network Settings Cannot Connect from Devices Even Though Net ❏ You may not be able to connect to the wireless router when the wireless router has multiple SSIDs and devices are connected to different SSIDs on the same wireless router. Connect the computer or smart device to the same SSID as the printer.

  • Page 203: Checking The Ssid Connected To The Printer

    Solving Problems > > When You Cannot Make Network Settings Checking the SSID for the Computer Related Information “Checking the SSID Connected to the Printer” on page 203 & “Checking the SSID for the Computer” on page 203 & Checking the SSID Connected to the Printer Select Settings >...

  • Page 204: Wireless Lan (Wi-Fi) Connections Become Unstable When Using Usb 3.0 Devices On A Mac

    Solving Problems > Cannot Print from an iPhone, iPad, or iPod touch Mac OS Click the Wi-Fi icon at the top of the computer screen. A list of SSIDs is displayed and the connected SSID is indicated with a check mark. Wireless LAN (Wi-Fi) Connections Become Unstable When Using USB 3.0 Devices on a Mac When you connect a device to the USB 3.0 port on a Mac, radio frequency interference may occur.

  • Page 205: Printout Problems

    Solving Problems > > Printout Problems Colored Banding Appears at Intervals of Approximately 2.5 cm Printout Problems Printout is Scuffed or Color is Missing If you have not used the printer for a long time, the print head nozzles may be clogged and ink drops may not be discharged.

  • Page 206: Blurry Prints, Vertical Banding, Or Misalignment

    Solving Problems > > Printout Problems Print Quality is Poor Related Information “List of Paper Type” on page 58 & “Aligning the Print Head” on page 169 & Blurry Prints, Vertical Banding, or Misalignment Align the print head using the Vertical Alignment feature. Related Information “Aligning the Print Head”...

  • Page 207: Paper Is Smeared Or Scuffed

    ❏ For best results, use up ink cartridge within six months of opening the package. ❏ Try to use genuine Epson ink cartridges. This product is designed to adjust colors based on the use of genuine Epson ink cartridges. The use of non-genuine ink cartridges may cause print quality to decline.

  • Page 208: Paper Is Smeared During Automatic 2-Sided Printing

    & Images or Photos are Printed in Unexpected Colors When printing from the Windows printer driver, the Epson auto photo adjustment setting is applied by default depending on the paper type. Try change the setting. On the More Options tab, select Custom in Color Correction, and then click Advanced. Change the Scene Correction setting from Auto Correct to any other option.

  • Page 209: Edges Of The Image Are Cropped During Borderless Printing

    Solving Problems > > Printout Problems Printed Characters Are Incorrect or Garbled “Printing Basics” on page 106 & Edges of the Image are Cropped During Borderless Printing During borderless printing, the image is slightly enlarged and the protruding area is cropped. Select a smaller enlargement setting.

  • Page 210: The Printed Image Is Inverted

    Solving Problems > > Printout Problems Moiré (Cross-Hatch) Patterns Appear in the Copied Image ❏ If you use the printer driver you had previously used, printed characters may be garbled. Make sure that the printer driver you are using is for this printer. Check the printer name on the top of the printer driver window. The Printed Image Is Inverted Clear any mirror image settings in the printer driver or the application.

  • Page 211: An Image Of The Reverse Side Of The Original Appears In The Copied Image

    Solving Problems > > Printout Problems The Printout Problem Could Not be Cleared An Image of the Reverse Side of the Original Appears in the Copied Image ❏ For a thin original, place the original on the scanner glass and then place a piece of black paper over it. ❏...

  • Page 212: Other Printing Problems

    Solving Problems > > Other Printing Problems Cannot Cancel Printing from a Computer Running Mac OS X v10.6.8 Other Printing Problems Printing Is Too Slow ❏ Close any unnecessary applications. ❏ Lower the quality setting. High quality printing slows down the printing speed. ❏...

  • Page 213: Cannot Start Scanning

    In Windows, make sure the printer (scanner) is displayed in Scanner and Camera. The printer (scanner) should be displayed as "EPSON XXXXX (printer name)". If the printer (scanner) is not displayed, uninstall and then re- install Epson Scan 2. See the following to access Scanner and Camera.

  • Page 214: Scanned Image Problems

    “Placing Originals on the Scanner Glass” on page 61 & The Image Quality Is Rough ❏ Set the Mode in Epson Scan 2 according to the original you want to scan. Scan using the settings for documents in Document Mode, and the settings for photos in Photo Mode.

  • Page 215: Offset Appears In The Background Of Images

    ❏ Select Document Mode as the Mode in Epson Scan 2. Scan using the settings for documents in Document Mode. ❏ In Document Mode in Epson Scan 2, when Image Type on the Main Settings tab is set to Black & White, adjust Threshold on the Advanced Settings tab. When you increase the Threshold, the black color area becomes larger.

  • Page 216: Cannot Scan The Correct Area On The Scanner Glass

    “Scanning Using Epson Scan 2” on page 130 & Text is Not Recognized Correctly when Saving as a Searchable PDF ❏ On the Image Format Options window in Epson Scan 2, check that Text Language is set correctly on the Text tab.

  • Page 217: Cannot Solve Problems In The Scanned Image

    ❏ Originals with creases or wrinkles ❏ In Document Mode in Epson Scan 2, when Image Type on the Main Settings tab is set to Black & White, adjust Threshold on the Advanced Settings tab. When you increase the Threshold, black becomes stronger.

  • Page 218: Other Scanning Problems

    Scanning Stops when Scanning to PDF/Multi-TIFF ❏ When scanning using Epson Scan 2, you can continuously scan up to 999 pages in PDF format and up to 200 pages in Multi-TIFF format.

  • Page 219: Cannot Send Or Receive Faxes

    ❏ In Windows, make sure the printer (fax) is displayed in Devices and Printers, Printer, or Printers and Other Hardware. The printer (fax) is displayed as "EPSON XXXXX (FAX)". If the printer (fax) is not displayed, uninstall and then re-install the FAX Utility. See the following to access Devices and Printers, Printer, or Printers and Other Hardware.

  • Page 220: Cannot Send Faxes

    Solving Problems > > Problems when Sending and Receiving Faxes Cannot Send Faxes to a Specific Recipient ❏ In Mac OS, check the following. ❏ Select System Preferences from the menu > Printers & Scanners (or Print & Scan, Print & Fax), and then make sure the printer (fax) is displayed.

  • Page 221: Cannot Send Faxes At A Specified Time

    Solving Problems > > Problems when Sending and Receiving Faxes Memory Full Error Occurs Cannot Send Faxes at a Specified Time Set the date and the time correctly on the control panel. Related Information “Sending Faxes in Monochrome at Specified Time of the Day (Send Fax Later)” on page 142 &...

  • Page 222: Sent Fax Quality Is Poor

    Solving Problems > > Problems when Sending and Receiving Faxes Received Faxes Are Not Printed Sent Fax Quality Is Poor ❏ Clean the scanner glass. ❏ Clean the ADF. ❏ Change the Density setting on the control panel. ❏ If you are not sure about the capabilities of the recipient fax machine, enable the Direct Send feature or select Fine as the Resolution setting.

  • Page 223: Pages Are Blank Or Only A Small Amount Of Text Is Printed On The Second Page In Received Faxes

    Solving Problems > > … Other Faxing Problems Sender's Fax Number Not Displayed on Received Faxes or the Num Related Information “Checking the Printer Status” on page 187 & “Removing Jammed Paper” on page 189 & Pages are Blank or only a Small Amount of Text is Printed on the Second Page in Received Faxes You can print on one page by using the Delete Print Data After Split feature in Split Page Settings.

  • Page 224: Other Problems

    Solving Problems > > Other Problems Application Is Blocked by a Firewall (for Windows Only) Other Problems Slight Electric Shock when Touching the Printer If many peripherals are connected to the computer, you may feel a slight electric shock when touching the printer. Install a ground wire to the computer that is connected to the printer.

  • Page 225: Appendix

    Appendix > > Technical Specifications Printer Specifications Appendix Technical Specifications Printer Specifications Print Head Nozzle Placement Black ink nozzles: 180 Color ink nozzles: 59 for each color Plain Paper 64 to 90 g/m2(17 to 24lb) Weight of Paper Envelopes Envelope #10, DL, C6: 75 to 90 g/m2 (20 to 24 lb) Even when the paper thickness is within this range, the paper may not feed in the printer or the print quality may decline depending on the paper properties or quality.

  • Page 226: Scanner Specifications

    Appendix > > Technical Specifications Interface Specifications Printable Area for Envelopes Print quality may decline in the shaded areas due to the printer's mechanism. 3.0 mm (0.12 in.) 5.0 mm (0.20 in.) 18.0 mm (0.71 in.) 41.0 mm (1.61 in.) Scanner Specifications Scanner Type Flatbed...

  • Page 227: Fax Specifications

    IPP Printing (Windows, Mac IPv4, IPv6 UPnP Printing IPv4 Information appliance PictBridge Printing (Wi-Fi) IPv4 Digital camera ✓ Epson Connect (Email Print, IPv4 Remote Print) ✓ AirPrint (iOS, Mac OS) IPv4, IPv6 iOS 5 or later, Mac OS X v10.7 or later...

  • Page 228: Wi-Fi Specifications

    Supported Third Party Services Functions Supported Remarks ✓ Network Scanning Epson Scan 2 IPv4, IPv6 ✓ Event Manager IPv4 ✓ Epson Connect (Scan to IPv4 Cloud) ✓ AirPrint (Scan) IPv4, IPv6 OS X Mavericks or later ✓ Send a fax IPv4 ✓...

  • Page 229: Dimensions

    Sleep mode: Approx. 0.7 W Power off: Approx. 0.2 W Power off: Approx. 0.3 W Note: ❏ Check the label on the printer for its voltage. ❏ For European users, see the following Website for details on power consumption. http://www.epson.eu/energy-consumption...

  • Page 230: Environmental Specifications

    Appendix > > Technical Specifications System Requirements Environmental Specifications Operation Use the printer within the range shown in the following graph. Temperature: 10 to 35°C (50 to 95°F) Humidity: 20 to 80% RH (without condensation) Storage Temperature: -20 to 40°C (-4 to 104°F) Humidity: 5 to 85% RH (without condensation) You can store for one month at 40°C (104°F).

  • Page 231: Regulatory Information

    Netherlands, Italy, Portugal, Spain, Denmark, Finland, Norway, Sweden, Iceland, Croatia, Cyprus, Greece, Slovenia, Malta, Bulgaria, Czech, Estonia, Hungary, Latvia, Lithuania, Poland, Romania, and Slovakia. Epson cannot accept responsibility for any failure to satisfy the protection requirements resulting from a non- recommended modification of the products.

  • Page 232: Transporting And Storing The Printer

    Appendix > Transporting and Storing the Printer Printers can be misused by improperly copying copyrighted materials. Unless acting on the advice of a knowledgeable attorney, be responsible and respectful by obtaining the permission of the copyright holder before copying published material. Transporting and Storing the Printer When you need to transport the printer to move or for repairs, follow the steps below to pack the printer.
  • Page 233 Appendix > Transporting and Storing the Printer 6. Open the scanner unit with the document cover closed. Secure the ink cartridge holder to the case with tape. 7. Close the scanner unit. For safety, the scanner unit is closed in two steps. Note: The scanner unit cannot be opened from the position shown below.

  • Page 234: Scanning Slows Down Dramatically During Copyright

    Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of this product or third parties for damages, losses, costs, or expenses incurred by the purchaser or third parties as a result of accident, misuse, or abuse of this product or unauthorized modifications, repairs, or alterations to this product, or (excluding the U.S.)

  • Page 235: Trademarks

    Technical Support Web Site If you need further help, visit the Epson support website shown below. Select your country or region and go to the support section of your local Epson website. The latest drivers, FAQs, manuals, or other downloadables are also available from the site.

  • Page 236: Contacting Epson Support

    Depending on the product, the dial list data for fax and/or network settings may be stored in the product’s memory. Due to breakdown or repair of a product, data and/or settings may be lost. Epson shall not be responsible for the loss of any data, for backing up or recovering data and/or settings even during a warranty period.
  • Page 237 Epson Helpdesk Phone: 1300-361-054 Epson Helpdesk is provided as a final backup to make sure our clients have access to advice. Operators on the Helpdesk can aid you in installing, configuring and operating your Epson product. Our Pre-sales Helpdesk staff can provide literature on new Epson products and advise where the nearest dealer or service agent is located.
  • Page 238 Phone: 0800 237 766 Epson Helpdesk is provided as a final backup to make sure our clients have access to advice. Operators on the Helpdesk can aid you in installing, configuring and operating your Epson product. Our Pre-sales Helpdesk staff can provide literature on new Epson products and advise where the nearest dealer or service agent is located.
  • Page 239 Appendix > > Where to Get Help Contacting Epson Support ❏ Product usage questions or problems ❏ Enquiries on repair service and warranty Help for Users in Vietnam Contacts for information, support, and services are: Epson Service Center 65 Truong Dinh Street, District 1, Ho Chi Minh City, Vietnam.
  • Page 240 Appendix > > Where to Get Help Contacting Epson Support Province Company Name Address Phone E-mail SEMARANG Epson Sales and Komplek Ruko Metro Plaza Block 024 8313807 / 024 8417935 Service Semarang C20 Jl. MT Haryono No. 970 esssmg@epson-indonesia.co.id Semarang -JAWA TENGAH esssmg.support@epson-indonesia.co.id...
  • Page 241 Appendix > > Where to Get Help Contacting Epson Support Province Company Name Address Phone E-mail MANADO EPSON SALES AND Jl. Piere Tendean Blok D No 4 0431- 8805896 SERVICE Manado Kawasan Mega Mas Boulevard - MND-ADMIN@EPSON-INDONESIA.CO.ID Manado 95111 MND-TECHNICAL@EPSON- INDONESIA.CO.ID...
  • Page 242 To obtain technical support as well as other after-sales services, users are welcome to contact Epson Hong Kong Limited. Internet Home Page http://www.epson.com.hk Epson Hong Kong has established a local home page in both Chinese and English on the Internet to provide users with the following information: ❏ Product information ❏ Answers to Frequently Asked Questions (FAQs) ❏...
  • Page 243 Accessible 9am to 6pm, Monday through Saturday (Except public holidays) Help for Users in the Philippines To obtain technical support as well as other after sales services, users are welcome to contact the Epson Philippines Corporation at the telephone, fax numbers and e-mail address below: World Wide Web http://www.epson.com.ph...
  • Page 244 Appendix > > Where to Get Help Contacting Epson Support ❏ Product usage questions or problems ❏ Enquiries on repair service and warranty Epson Philippines Corporation Trunk Line: +632-706-2609 Fax: +632-706-2663...

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