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User's Guide
NPD6805-00 EN

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Summary of Contents for Epson WorkForce WF-2880 Series

  • Page 1 User's Guide NPD6805-00 EN...
  • Page 2: Table Of Contents

    Contents Making Advanced Network Settings..29 About This Manual Checking the Network Connection Status..30 Introduction to the Manuals....7 Network Icon.
  • Page 3 Printer......137 Using Epson iPrint..... . . 89 Canceling Received Faxes on the Computer.
  • Page 4 Maintenance Box - Control Panel..149 Application for Scanning Documents and Images (Epson Scan 2)..... 172 Checking the Status of the Remaining Ink and the Maintenance Box - Windows.
  • Page 5 Several Sheets of Paper are Fed at a Time..186 The Text or Image Copied from the ADF is Squeezed or Stretched....202 Paper is Ejected During Printing.
  • Page 6 Where to Get Help......226 Technical Support Web Site....226 Contacting Epson Support....226...
  • Page 7: About This Manual

    About This Manual Introduction to the Manuals The following manuals are supplied with your Epson printer. As well as the manuals, check the various types of help information available from the printer itself or from the Epson software applications. ❏ Important Safety Instructions (paper manual) Provides you with instructions to ensure the safe use of this printer.
  • Page 8 About This Manual > Using the Manual to Search for Information Searching by keyword Click Edit > Advanced Search. Enter the keyword (text) for information you want to find in the search window, and then click Search. Hits are displayed as a list. Click one of the displayed hits to jump to that page. Jumping directly from bookmarks Click a title to jump to that page.
  • Page 9: Marks And Symbols

    Descriptions Used in this Manual ❏ Screenshots of the printer driver and the Epson Scan 2 (scanner driver) screens are from Windows 10 or macOS High Sierra. The content displayed on the screens varies depending on the model and situation.
  • Page 10 About This Manual > Operating System References ® ® ❏ Microsoft Windows Server 2012 operating system ❏ Microsoft ® ® Windows Server 2008 R2 operating system ❏ Microsoft ® ® Windows Server 2008 operating system ® ® ❏ Microsoft Windows Server 2003 R2 operating system ❏...
  • Page 11: Important Instructions

    ❏ Some of the symbols used on your printer are to ensure safety and proper use of the printer. Visit the following Web site to learn the meaning of the symbols. http://support.epson.net/symbols ❏ Use only the power cord supplied with the printer and do not use the cord with any other equipment. Use of other cords with this printer or the use of the supplied power cord with other equipment may result in fire or electric shock.
  • Page 12: Printer Advisories And Warnings

    Important Instructions > > … Printer Advisories and Warnings Advisories and Warnings for Setting Up/Using the ❏ Do not shake ink cartridges too vigorously and do not drop them. Also, be careful not to squeeze them or tear their labels. Doing so may cause ink leakage. ❏...
  • Page 13: Advisories And Warnings For Using The Printer With A Wireless Connection

    Important Instructions > Protecting Your Personal Information ❏ Be careful not to trap your fingers when closing the scanner unit. ❏ Do not press too hard on the scanner glass when placing the originals. ❏ Always turn the printer off using the button.
  • Page 14: Printer Basics

    Printer Basics > Part Names and Functions Printer Basics Part Names and Functions ADF (Automatic Document Open when removing jammed originals in the ADF. Feeder) cover ADF input tray Feeds originals automatically. ADF edge guide Feeds originals straight into the printer. Slide to the edge of the originals. ADF document support Supports originals.
  • Page 15 Printer Basics > Part Names and Functions Output tray Holds the ejected paper. Paper cassette Loads paper. Edge guides Feeds the paper straight into the printer. Slide to the edges of the paper. Legal paper guide Slide out to load legal size paper. Document cover Blocks external light while scanning.
  • Page 16: Control Panel

    Printer Basics > > Part Names and Functions Control Panel Maintenance box cover Remove when replacing the maintenance box. The maintenance box is a container that collects a very small amount of surplus ink during cleaning or printing. Rear cover Remove when removing jammed paper.
  • Page 17: Basic Screen Configuration

    Printer Basics > > Basic Screen Configuration Icons displayed in the LCD Screen Displays the solutions when you are in trouble. Pass a smart device over this mark to print or scan from the smart device directly. Basic Screen Configuration Indicates items that have been setup for the printer as icons.
  • Page 18: Touch Screen Operations

    Printer Basics > > Basic Screen Configuration Touch Screen Operations Indicates the network connection status. Select the icon to check and change the current settings. This is the shortcut for the following menu. Settings > General Settings > Network Settings > Wi-Fi Setup The printer is not connected to a wired (Ethernet) network or unset it.
  • Page 19: Basic Operations

    Printer Basics > > Basic Screen Configuration Basic Operations Press or select the items or the icons. Flick Scroll the screen swiftly. Slide Hold and move the items around. Basic Operations Tap anywhere on the setting item to switch it on and off. Tap the input field to enter the value, name and so on.
  • Page 20: Entering Characters

    Printer Basics > Viewing Animations Entering Characters You can enter characters and symbols by using on-screen keyboard when you register a contact, make network settings, and so on. Note: Available icons vary depending on the setting item. Indicates the character count. Moves the cursor to the input position.
  • Page 21 Printer Basics > Viewing Animations ❏ Tap How To at the bottom of the operation screen: Displays the context-sensitive animation. Indicates the total number of steps and the current step number. In the example above, it shows step 3 from 4 steps. Returns to the previous step.
  • Page 22: Network Settings

    Network Settings > > Network Connection Types Wi-Fi Connection Network Settings Network Connection Types You can use the following connection methods. Ethernet Connection Connect the printer to a hub with an Ethernet cable. Related Information “Making Advanced Network Settings” on page 29 &...
  • Page 23: Wi-Fi Direct (Simple Ap) Connection

    Access the following website, and then enter the product name. Go to Setup, and then start setting up. http://epson.sn ❏ Setting up using the software disc (only for the models that come with a software disc and users with computers with disc drives.)
  • Page 24: Connecting To A Smart Device

    You can use the printer from a smart device when you connect the printer to the same Wi-Fi network (SSID) as the smart device. To use the printer from a smart device, set up from the following website. Access to the website from the smart device that you want to connect to the printer. http://epson.sn > Setup Note: If you want to connect a computer and a smart device to the printer at the same time, we recommend connecting the computer first.
  • Page 25: Making Wi-Fi Settings Manually

    Network Settings > > Making Wi-Fi Settings from the Printer Making Wi-Fi Settings Manually After connecting the printer to the network, connect to the printer from the device that you want to use (computer, smart device, tablet, and so on.) Make advanced network settings to use a static IP address.
  • Page 26: Making Wi-Fi Settings By Push Button Setup (Wps)

    Network Settings > > Making Wi-Fi Settings from the Printer Making Wi-Fi Settings by Push Button Setup (WPS) 6. Tap Enter Password, and then enter the password. Note: ❏ The password is case-sensitive. ❏ If you do not know the password, check if it is written on the label of the access point. If you are using the access point with its default settings, use the password written on the label.
  • Page 27: Making Wi-Fi Settings By Pin Code Setup (Wps)

    Network Settings > > Making Wi-Fi Settings from the Printer Making Wi-Fi Settings by PIN Code Setup (WPS) 5. Hold down the [WPS] button on the access point until the security light flashes. If you do not know where the [WPS] button is, or there are no buttons on the access point, see the documentation provided with your access point for details.
  • Page 28: Making Wi-Fi Direct (Simple Ap) Connection Settings

    Network Settings > > Making Wi-Fi Settings from the Printer Making Wi-Fi Direct (Simple AP) Connection Settings 4. Select Others > PIN Code Setup (WPS). 5. Use your computer to enter the PIN code (an eight digit number) displayed on the printer's control panel into the access point within two minutes.
  • Page 29: Making Advanced Network Settings

    You can check the connection method on the Web site. To access the Web site, scan the QR code displayed on the printer's control panel using the smart device or enter the URL (http://epson.sn) on the computer, and then go to Setup.
  • Page 30: Checking The Network Connection Status

    Network Settings > Checking the Network Connection Status ❏ TCP/IP ❏ Auto Select when you are using an access point at home or you are allowing the IP address to be acquired automatically by DHCP. ❏ Manual Select when you do not want the printer's IP address to be changed. Enter the addresses for IP Address, Subnet Mask, and Default Gateway, and make DNS Server settings according to your network environment.
  • Page 31: Network Icon

    Network Settings > > Checking the Network Connection Status Printing a Network Connection Report Network Icon You can check the network connection status and strength of the radio wave using the network icon on the printer's home screen. Related Information “Icons displayed in the LCD Screen”...
  • Page 32 Network Settings > > Checking the Network Connection Status Printing a Network Connection Report 2. Select Settings on the home screen. 3. Select General Settings > Network Settings > Connection Check. The connection check starts. 4. Select Print Check Report. 5.
  • Page 33 Network Settings > > Checking the Network Connection Status Printing a Network Connection Report Related Information “E-1” on page 33 & “E-2, E-3, E-7” on page 33 & “E-5” on page 34 & “E-6” on page 34 & “E-8” on page 35 &...
  • Page 34 ❏ If your Wi-Fi connection suddenly disconnects, check for the conditions below. If any of these conditions are applicable, reset your network settings by downloading and running the software from the following website. http://epson.sn > Setup ❏ Another smart device was added to the network using push button setup.
  • Page 35 Network Settings > > Checking the Network Connection Status Printing a Network Connection Report Solutions: ❏ Check if MAC address filtering is disabled. If it is enabled, register the printer's MAC address so that it is not filtered. See the documentation provided with the access point for details. You can check the printer's MAC address from the Network Status part on the network connection report.
  • Page 36 Network Settings > > Checking the Network Connection Status Printing a Network Connection Report http://epson.sn > Setup Related Information “Connecting to a Computer” on page 23 & E-10 Message: Confirm IP address, subnet mask, and default gateway setup. Connection using the EpsonNet Setup is available.
  • Page 37 ❏ Turn off the access point. Wait for about 10 seconds, and then turn it on. ❏ Make network settings again using the installer. You can run it from the following website. http://epson.sn > Setup ❏ You can register several passwords on an access point that uses WEP security type. If several passwords are registered, check if the first registered password is set on the printer.
  • Page 38: Printing A Network Status Sheet

    ❏ Make network settings on the computer that is on the same network as the printer using the installer. You can run it from the following website. http://epson.sn > Setup ❏ You can register several passwords on an access point that uses the WEP security type. If several passwords are registered, check if the first registered password is set on the printer.
  • Page 39: Replacing Or Adding New Access Points

    Access the following website, and then enter the product name. Go to Setup, and then start setting up. http://epson.sn ❏ Setting up using the software disc (only for the models that come with a software disc and users with computers with disc drives.)
  • Page 40: Changing The Network Connection To Ethernet From The Control Panel

    Network Settings > Disconnecting Wi-Fi Direct (Simple AP) Connection from the Control Panel Changing the Network Connection to Ethernet from the Control Panel Follow the steps below to change the network connection to Ethernet from Wi-Fi using the control panel. 1.
  • Page 41: Restoring The Network Settings From The Control Panel

    Network Settings > Restoring the Network Settings from the Control Panel 1. Tap on the home screen. 2. Select Wi-Fi Direct. The Wi-Fi Direct information is displayed. 3. Tap Change Settings. 4. Select Disable Wi-Fi Direct. 5. Tap the Disable the settings. 6.
  • Page 42: Preparing The Printer

    Load one sheet of paper at a time if the paper does not feed correctly or if the printout has uneven colors or smears. Note: ❏ The availability of paper varies by location. For the latest information on paper available in your area, contact Epson support.
  • Page 43 Preparing the Printer > > Loading Papers Available Paper and Capacities Commercially Available Paper Media Name Size Loading Capacity (Sheets 2-Sided Borderless or Envelopes) Printing Printing ✓ Plain paper Letter, A4 Auto, Manual Copy paper B5, 16K (195×270 mm ) Auto, Manual Letterhead A5, A6, B6...
  • Page 44: Loading Paper In The Paper Cassette

    Preparing the Printer > > Loading Papers Loading Paper in the Paper Cassette ❏ If the paper is curled, flatten it or curl it slightly in the opposite direction before loading. Printing on curled paper may cause paper jams and smears on the printout. ❏...
  • Page 45 Preparing the Printer > > Loading Papers Loading Paper in the Paper Cassette 3. Slide the edge guides to their maximum position. 4. With the printable side facing down, load paper until it touches the back of the paper cassette. Important: Do not load more than the maximum number of sheets specified for the paper.
  • Page 46 Preparing the Printer > > Loading Papers Loading Paper in the Paper Cassette ❏ Legal Pull out the legal paper guide and load paper using the line. 5. Slide the edge guides to the edges of the paper. 6. Insert the paper cassette gently. 7.
  • Page 47: Loading Envelopes And Precautions

    Preparing the Printer > > Loading Papers List of Paper Type Related Information “Paper Handling Precautions” on page 43 & “Available Paper and Capacities” on page 42 & “List of Paper Type” on page 47 & “Loading Envelopes and Precautions” on page 47 &...
  • Page 48: Placing Originals

    Placing Originals Available Originals for the ADF Media Name Media Type Control Panel Printer Driver Epson Bright White Ink Jet Paper Plain paper Plain paper Epson Ultra Glossy Photo Paper Ultra Glossy Epson Ultra Glossy Epson Premium Glossy Photo Paper Prem.
  • Page 49: Placing Originals On The Adf

    Preparing the Printer > > Placing Originals Placing Originals on the ADF ❏ Originals that are bound ❏ OHPs, thermal transfer paper, or carbon backs Placing Originals on the ADF 1. Align the edges of the originals. 2. Open the ADF document support and extend the ADF output tray extension. 3.
  • Page 50: Placing Originals On The Scanner Glass

    Preparing the Printer > > Placing Originals Placing Originals on the Scanner Glass Important: ❏ Do not load originals above the line indicated by the triangle symbol on the ADF. ❏ Do not add originals while scanning. Related Information “Available Originals for the ADF” on page 48 &...
  • Page 51 Preparing the Printer > > Placing Originals Placing Originals on the Scanner Glass Important: When placing bulky originals such as books, prevent exterior light from shining directly onto the scanner glass. 1. Open the document cover. 2. Remove any dust or stains on the scanner glass. 3.
  • Page 52: Managing Contacts

    Preparing the Printer > > Managing Contacts Registering or Editing Contacts Placing an ID Card for Copying Place an ID card 5 mm away from the corner mark of the scanner glass. Managing Contacts Registering a contacts list allows you to easily enter destinations. You can register up to 100 entries, and you can use the contacts list when you enter a fax number.
  • Page 53: Registering Or Editing Grouped Contacts

    Preparing the Printer > > Managing Contacts Register Contacts on a Computer Registering or Editing Grouped Contacts Adding contacts to a group allows you to send a fax to multiple destinations at the same time. 1. Select Fax on the home screen. 2.
  • Page 54: Menu Options For Settings

    Preparing the Printer > Menu Options for Settings Destination Setting Items Items Settings and Explanation Name Enter a name displayed in the contacts in 30 characters or less in Unicode (UTF-8). If you do not specify this, leave it blank. Index Word Enter words to search in 30 characters or less in Unicode (UTF-8).
  • Page 55: Menu Options For General Settings

    Preparing the Printer > > Menu Options for Settings Menu Options for General Settings Menu Options for General Settings Select the menus on the control panel as described below. Settings > General Settings Basic Settings Select the menus on the control panel as described below. Settings >...
  • Page 56 Preparing the Printer > > Menu Options for Settings Menu Options for General Settings Country/Region: Select the country or region in which you are using your printer. If you change the country or region, your fax settings return to their defaults and you must select them again. Language: Select the language used on the LCD screen.
  • Page 57 Preparing the Printer > > Menu Options for Settings Menu Options for General Settings Top Offset: Adjust the top margin of the paper. Left Offset: Adjust the left margin of the paper. Top Offset in Back: Adjust the top margin for the back of the page when performing 2-sided printing. Left Offset in Back: Adjust the left margin for the back of the page when performing 2-sided printing.
  • Page 58 Preparing the Printer > > Menu Options for Settings Menu Options for General Settings Wi-Fi Setup: Set up or change wireless network settings. Choose the connection method from the following and then follow the instructions on the LCD panel. ❏ Wi-Fi (Recommended) ❏...
  • Page 59: Menu Options For Supply Status

    Menu Options for Maintenance Epson Connect Services: Displays whether the printer is registered and connected to Epson Connect. You can register to the service by selecting Register and follow the instructions. When you have registered, you can change the following settings.
  • Page 60: Menu Options For Print Status Sheet

    Preparing the Printer > > Menu Options for Settings Menu Options for Print Status Sheet Print Head Cleaning: Select this feature to clean clogged nozzles in the print head. Print Head Alignment: Use this feature to adjust the print head to improve print quality. ❏...
  • Page 61: Menu Options For Print Counter

    Preparing the Printer > > Menu Options for Settings Menu Options for Firmware Update Menu Options for Print Counter Select the menus on the control panel as described below. Settings > Print Counter Displays the total number of prints, B&W prints, and color prints from the time you purchased the printer. Menu Options for User Settings Select the menus on the control panel as described below.
  • Page 62: Saving Power

    Preparing the Printer > > Saving Power Saving Power - Control Panel Saving Power The printer enters sleep mode or turns off automatically if no operations are performed for a set period. You can adjust the time before power management is applied. Any increase will affect the product's energy efficiency. Please consider the environment before making any change.
  • Page 63: Printing

    Printing > > Printing from the Printer Driver on Windows Printing Basics Printing Printing from the Printer Driver on Windows Accessing the Printer Driver When accessing the printer driver from the computer's control panel, the settings are applied to all of the applications.
  • Page 64 Printing > > Printing from the Printer Driver on Windows Printing Basics 2. Select Print or Page Setup from the File menu. 3. Select your printer. 4. Select Preferences or Properties to access the printer driver window. 5. Change the settings as necessary. See the menu options for the printer driver for details.
  • Page 65: Printing On 2-Sides

    “Available Paper and Capacities” on page 42 & Print Settings Manual 2-sided printing is available when EPSON Status Monitor 3 is enabled. However, it may not be available when the printer is accessed over a network or is used as a shared printer. Note: To enable EPSON Status Monitor 3, click Extended Settings on the Maintenance tab, and then select Enable EPSON Status Monitor 3.
  • Page 66: Printing Several Pages On One Sheet

    Printing > > Printing from the Printer Driver on Windows Printing Several Pages on One Sheet 3. Click Print. For manual 2-sided printing, when the first side has finished printing, a pop-up window is displayed on the computer. Follow the on-screen instructions. Related Information “Printing Basics”...
  • Page 67: Printing And Stacking In Page Order (Reverse Order Printing)

    Printing > > Printing from the Printer Driver on Windows Printing a Reduced or Enlarged Document Printing and Stacking in Page Order (Reverse Order Printing) You can print from the last page so that the documents are stacked in page order. Print Settings On the printer driver's Main tab, select Reverse Order.
  • Page 68: Printing One Image On Multiple Sheets For Enlargement (Creating A Poster)

    Printing > > … Printing from the Printer Driver on Windows Printing One Image on Multiple Sheets for Enlargement (Cre Note: This feature is not available for borderless printing. Related Information “Printing Basics” on page 63 & “More Options Tab” on page 80 &...
  • Page 69 Printing > > … Printing from the Printer Driver on Windows Printing One Image on Multiple Sheets for Enlargement (Cre Making Posters Using Overlapping Alignment Marks Here is an example of how to make a poster when 2x2 Poster is selected, and Overlapping Alignment Marks is selected in Print Cutting Guides.
  • Page 70 Printing > > … Printing from the Printer Driver on Windows Printing One Image on Multiple Sheets for Enlargement (Cre 2. Place the edge of Sheet 1 on top of Sheet 2 and align the cross marks, then temporarily tape the two sheets together from the back.
  • Page 71 Printing > > … Printing from the Printer Driver on Windows Printing One Image on Multiple Sheets for Enlargement (Cre 4. Tape the sheets together from the back. 5. Repeat steps 1 to 4 to tape Sheet 3 and Sheet 4 together. 6.
  • Page 72 Printing > > … Printing from the Printer Driver on Windows Printing One Image on Multiple Sheets for Enlargement (Cre 7. Place the edge of Sheet 1 and Sheet 2 on top of Sheet 3 and Sheet 4 and align the cross marks, and then temporarily tape them together from the back.
  • Page 73 Printing > > … Printing from the Printer Driver on Windows Printing One Image on Multiple Sheets for Enlargement (Cre 8. Cut the taped sheets in two along the horizontal red line through the alignment markers (this time, the line above the cross marks).
  • Page 74: Printing With A Header And Footer

    Printing > > Printing from the Printer Driver on Windows Printing with a Header and Footer 10. Cut off the remaining margins along the outer guide. Printing with a Header and Footer You can print information such as a user name and printing date in headers or footers. Print Settings On the printer driver's More Options tab, click Watermark Features, and then select Header/Footer.
  • Page 75: Printing An Anti-Copy Pattern

    Printing > > Printing from the Printer Driver on Windows Printing an Anti-Copy Pattern Related Information “Printing Basics” on page 63 & “More Options Tab” on page 80 & Printing an Anti-Copy Pattern You can print an anti-copy pattern on your printouts. When printing, the letters themselves are not printed and the entire print is screen-toned lightly.
  • Page 76: Printing Multiple Files Together

    Printing > > Printing from the Printer Driver on Windows Printing Using the Color Universal Print Feature Printing Multiple Files Together Job Arranger Lite allows you to combine several files created by different applications and print them as a single print job.
  • Page 77: Adjusting The Print Color

    Printing > > Printing from the Printer Driver on Windows Adjusting the Print Color Print Settings On the printer driver's More Options tab, click Image Options in the Color Correction setting. Select an option from the Color Universal Print setting. Click Enhancement Options to make further settings. Note: ❏...
  • Page 78: Printing To Emphasize Thin Lines

    Printing > > Printing from the Printer Driver on Windows Printing Clear Bar Codes Printing to Emphasize Thin Lines You can thicken thin lines that are too thin to print. Print Settings On the printer driver's More Options tab, click Image Options in the Color Correction setting. Select Emphasize Thin Lines.
  • Page 79: Canceling Printing

    Printing > > Printing from the Printer Driver on Windows Menu Options for the Printer Driver Related Information “Printing Basics” on page 63 & “Maintenance Tab” on page 81 & Canceling Printing You can cancel a print job from the computer. However, you cannot cancel a print job from the computer once it has been completely sent to the printer.
  • Page 80 Printing > > Printing from the Printer Driver on Windows Menu Options for the Printer Driver 2-Sided Printing Allows you to perform 2-sided printing. Settings You can specify the binding edge and the binding margins. When printing multi-page documents, you can select to print starting from either the front or the back side of the page.
  • Page 81: Printing From The Printer Driver On Mac Os

    Job Arranger Lite Opens the Job Arranger Lite window. You can save and edit data. EPSON Status Opens the EPSON Status Monitor 3 window. Here you can confirm the status of the printer and the Monitor 3 consumables. Monitoring Allows you to make settings for items on the EPSON Status Monitor 3 window.
  • Page 82 Sierra (10.12), OS X El Capitan (10.11), OS X Yosemite (10.10), OS X Mavericks (10.9), OS X Mountain Lion (10.8), the Epson printer driver has not been installed correctly. Enable it from the following menu. Select System Preferences from the Apple menu > Printers & Scanners (or Print & Scan, Print & Fax), remove the printer, and then add the printer again.
  • Page 83: Printing On 2-Sides

    Printing > > Printing from the Printer Driver on Mac OS Printing on 2-Sides Printing on 2-Sides You can print on both sides of the paper. Note: ❏ This feature is not available for borderless printing. ❏ If you do not use paper that is suitable for 2-sided printing, the print quality may decline and paper jams may occur. ❏...
  • Page 84: Printing Several Pages On One Sheet

    Printing > > Printing from the Printer Driver on Mac OS Printing and Stacking in Page Order (Reverse Order Printing) Printing Several Pages on One Sheet You can print two or four pages of data on a single sheet of paper. Print Settings Select Layout from the pop-up menu.
  • Page 85: Printing A Reduced Or Enlarged Document

    Printing > > Printing from the Printer Driver on Mac OS Printing a Reduced or Enlarged Document “Menu Options for Paper Handling” on page 87 & Printing a Reduced or Enlarged Document You can reduce or enlarge the size of a document by a specific percentage or to fit the paper size you loaded in the printer.
  • Page 86: Adjusting The Print Color

    You can adjust the colors used in the print job. These adjustments are not applied to the original data. Print Settings Select Color Matching from the pop-up menu, and then select EPSON Color Controls. Select Color Options from the pop-up menu, and then select one of the available options. Click the arrow next to Advanced Settings, and then make more detailed settings.
  • Page 87 ColorSync Select the method for color adjustment. These options adjusts colors between the printer and the computer display to minimize the difference in color. EPSON Color Controls Menu Options for Paper Handling Collate pages Prints multi-page documents collated in order and sorted into sets.
  • Page 88: Making Operation Settings For The Mac Os Printer Driver

    Printing > > Printing from the Printer Driver on Mac OS Making Operation Settings for the Mac OS Printer Driver Grayscale Select when you want to print in black or shades of gray. Mirror Image Inverts an image to print as it would appear in a mirror. Menu Options for Color Options Manual Settings Adjusts the color manually.
  • Page 89: Printing From Smart Devices

    Using Epson iPrint Epson iPrint is an application that allows you to print photos, documents, and web pages from a smart device such as a smartphone or tablet. You can use local print, printing from a smart device that is connected to the same wireless network as your printer, or remote print, printing from a remote location over the Internet.
  • Page 90: Printing By Touching Smart Devices To The Nfc Tag

    Starts printing. Note: To print from the document menu using iPhone, iPad, and iPod touch running iOS, start Epson iPrint after transferring the document you want to print using the file sharing function in iTunes. Printing by Touching Smart Devices to the NFC Tag You can connect the printer and your smart device automatically and print by touching the NFC antenna of a smart device running Android 4.0 or later and that supports NFC (Near Field Communication) to the printer's...
  • Page 91: Using Epson Print Enabler

    ❏ Make sure that the Wi-Fi Direct (Simple AP) connection setting is enabled. ❏ Enable the NFC function on your smart device. ❏ Make sure that Epson iPrint is installed on your smart device. If not, touch the NFC antenna of the smart device to the printer's NFC tag and install it.
  • Page 92: Using Airprint

    4. Connect your Android device to the same wireless network as your printer. 5. Go to Settings on your Android device, select Printing, and then enable Epson Print Enabler. 6. From an Android application such as Chrome, tap the menu icon and print whatever is on the screen.
  • Page 93: Canceling The Ongoing Job

    Printing > Canceling the Ongoing Job Canceling the Ongoing Job on the printer's control panel to cancel the print job in progress.
  • Page 94: Copying

    Copying > Copying on 2-Sides Copying Copying Basics This section explains the steps for basic copying. 1. Place the originals. If you want to copy multiple originals, place all of the originals on the ADF. 2. Select Copy on the home screen. 3.
  • Page 95: Copying Multiple Originals Onto One Sheet

    Copying > Advanced Menu Options for Copying Copying Multiple Originals onto One Sheet You can copy two originals onto a single sheet of paper. 1. Select Copy on the home screen. 2. Select Advanced Settings tab > Multi-Page, and select 2-up. You can also specify the layout order and orientation of the original.
  • Page 96 Copying > Advanced Menu Options for Copying Paper Setting: Select paper size and paper type. Reduce/Enlarge: Configures the magnification ratio of the enlargement or reduction. If you want to reduce or enlarge the original by a specific percentage, select the value, and then enter a percentage within a range of 25 to 400%.
  • Page 97 Copying > Advanced Menu Options for Copying Remove Shadow: Removes shadows that appear around copies when copying thick paper or that appear in the center of copies when copying a booklet. Remove Punch Holes: Removes the binding holes when copying. ID Card Copy: Scans both sides of an ID card and copies onto one side of A4 size paper.
  • Page 98: Scanning

    You can send scanned images from the printer's control panel to the following destinations. Computer You can save the scanned image to a computer connected to the printer. Before scanning, install Epson Scan 2 and Epson Event Manager on your computer.
  • Page 99 Scanning to a Computer (Event Manager) ❏ Follow custom setting: Saves the scanned image using the settings on the Epson Event Manager. You can change the scan settings such as the scanning size, folder to save to, or save format.
  • Page 100 Scanning > > Scanning Using the Control Panel Scanning to a Computer (Event Manager) 3. Click Make Job Settings.
  • Page 101 Scanning > > Scanning Using the Control Panel Scanning to a Computer (Event Manager) 4. Make scan settings on the Job Settings screen. ❏ Edit Job Settings: Select Custom Action. ❏ Setting: Scan using the best settings for the selected type of original. Click Detailed Settings for Scanning to set the items such as the resolution or the color for saving the scanned image.
  • Page 102: Scanning To The Cloud

    6. Make sure that the Custom Action is selected on the Custom Action list. 7. Click Close to close Epson Event Manager. Scanning to the Cloud You can send scanned images to cloud services. Before using this feature, make settings using Epson Connect. See the following Epson Connect portal website for details. https://www.epsonconnect.com/ http://www.epsonconnect.eu...
  • Page 103 Scanning > > Scanning Using the Control Panel Scanning to the Cloud Related Information “Placing Originals” on page 48 & Basic Menu Options for Scanning to the Cloud Note: The items may not be available depending on other settings you made. B&W/Color: Select whether to scan in color or in monochrome.
  • Page 104: Scanning To A Computer (Wsd)

    Scanning > > Scanning Using the Control Panel Scanning to a Computer (WSD) ❏ Original Orientation: Select the orientation of the original. Clear All Settings Resets the scan settings to their defaults. Scanning to a Computer (WSD) Note: ❏ This feature is only available for computers running Windows 10/Windows 8.1/Windows 8/Windows 7/Windows Vista. ❏...
  • Page 105 Note: The printer name you set on the network and model name (EPSON XXXXXX (XX-XXXX)) are displayed on the network screen. You can check the printer's name set on the network from the printer's control panel or by printing a network status sheet.
  • Page 106: Scanning From A Computer

    Select the printer name when using with WSD. Scanning from a Computer Scanning Using Epson Scan 2 You can scan by using the scanner driver "Epson Scan 2". See the Epson Scan 2 help for an explanation of each setting item. Related Information “Placing Originals”...
  • Page 107 > > Scanning from a Computer Scanning Using Epson Scan 2 4. Make the following settings on the Main Settings tab. ❏ Document Source: Select the source where the original is placed. ❏ Document Size: Select the size of the original you placed.
  • Page 108 > > Scanning from a Computer Scanning Using Epson Scan 2 ❏ On the Advanced Settings tab, you can make detailed image adjustment settings that are suitable for text documents, such as the following. ❏ Remove Background: Remove the background of the originals.
  • Page 109 You can select another folder or create a new folder by selecting Select from the list. 7. Click Scan. Scanning Photos or Pictures (Photo Mode) Using Photo Mode in Epson Scan 2, you can scan originals with wide variety of image adjustment features that are suitable for photos or pictures. 1. Place the originals.
  • Page 110 Scanning > > Scanning from a Computer Scanning Using Epson Scan 2 2. Start Epson Scan 2. 3. Select Photo Mode from the Mode list. 4. Make the following settings on the Main Settings tab. ❏ Image Type: Select the color for saving the scanned image.
  • Page 111 Scanning > > Scanning from a Computer Scanning Using Epson Scan 2 5. Click Preview. The preview window opens, and the previewed images are displayed as thumbnails. Note: To preview the entire scanned area, clear the Thumbnail check box at the top of the preview widow.
  • Page 112 > > Scanning from a Computer Scanning Using Epson Scan 2 You can adjust the scanned image using detailed settings that are suitable for photos or pictures, such as the following. ❏ Brightness: You can adjust the brightness for the scanned image.
  • Page 113: Scanning From Smart Devices

    Make sure that you prepare the followings to use this feature. ❏ Enable the NFC function on your smart device. ❏ Epson iPrint is installed on your smart device. If not, touch the NFC tag antenna of the smart device to the printer's NFC Tag to install it.
  • Page 114: Scanning Using Epson Iprint

    Scanning starts. Scanning Using Epson iPrint Start Epson iPrint from your smart device and select the item you want to use from the home screen. The following screens are subject to change without notice. Home screen displayed when the application is started.
  • Page 115 > Scanning from Smart Devices Scanning Using Epson iPrint Displays the screen where you can select the printer and make printer settings. Once you have selected the printer, you do not need to select it again from the next time.
  • Page 116: Faxing

    Faxing > > Setting Up a Fax Connecting the Printer to a Phone Line Faxing Setting Up a Fax Connecting the Printer to a Phone Line Compatible Telephone Lines You can use the printer over standard analogue telephone lines (PSTN = Public Switched Telephone Network) and PBX (Private Branch Exchange) telephone systems.
  • Page 117 Faxing > > Setting Up a Fax Connecting the Printer to a Phone Line Connecting to a Standard Phone Line (PSTN) or PBX Connect a phone cable from the telephone wall jack or PBX port to the LINE port on the back of the printer. Related Information “Making Settings for a PBX Phone System”...
  • Page 118 Faxing > > Setting Up a Fax Connecting the Printer to a Phone Line 1. Remove the cap from the EXT. port on the back of the printer. 2. Connect the phone device and the EXT. port with a phone cable. Note: When sharing a single phone line, make sure you connect the phone device to the EXT.
  • Page 119: Making Basic Fax Settings

    Faxing > > Setting Up a Fax Making Basic Fax Settings 4. Pick up the handset. The connection is established when (Send) is enabled as the following screen. Related Information “Settings for the Answering Machine” on page 128 & Making Basic Fax Settings First make basic fax settings such as Receive Mode using the Fax Setting Wizard, and then configure the other settings as necessary.
  • Page 120 Faxing > > Setting Up a Fax Making Basic Fax Settings 7. On the Distinctive Ring Detection (DRD) Setting screen, make the following settings. ❏ If you have subscribed to a distinctive ring service from your telephone company: Select Settings , and then select the ring pattern to be used for incoming faxes.
  • Page 121 Faxing > > Setting Up a Fax Making Basic Fax Settings Related Information “Menu Options for Fax Settings” on page 144 & Making Settings for a PBX Phone System Make the following settings when using the printer in offices that use extensions and require external access codes, such as 0 and 9, to get an outside line.
  • Page 122 Faxing > > Setting Up a Fax Making Basic Fax Settings 1. Select Settings on the home screen. 2. Select General Settings > Fax Settings > Receive Settings. 3. Select Print Settings, and then select 2-Sided. 4. Tap the 2-Sided field to set this to On. 5.
  • Page 123: Sending Faxes Using The Printer

    Faxing > > Sending Faxes Using the Printer Basic Fax Sending Operations Sending Faxes Using the Printer Basic Fax Sending Operations Send faxes in color or monochrome (B&W). Note: When sending a fax in monochrome, you can preview the scanned image on the LCD screen before sending. Sending Fax Using the Control Panel You can send faxes by entering fax numbers for recipients by using the control panel.
  • Page 124 Faxing > > Sending Faxes Using the Printer Basic Fax Sending Operations ❏ To scan, check the scanned document image, and then send (when sending a fax in monochrome only): Select Preview on the Recipient tab. To send the fax as is, select Start Sending. Otherwise, cancel the preview by selecting Cancel, and then go to step 3.
  • Page 125: Various Ways Of Sending Faxes

    Faxing > > Sending Faxes Using the Printer Various Ways of Sending Faxes 5. When you hear a fax tone, tap , and then hang up the handset. Note: When a number is dialed using the connected telephone, it takes longer to send a fax because the printer performs scanning and sending simultaneously.
  • Page 126 Faxing > > Sending Faxes Using the Printer Various Ways of Sending Faxes 7. Send the fax. Note: You cannot send another fax until the fax has been sent at the specified time. If you want to send another one, you need to cancel the scheduled fax by selecting Fax on the home screen, and then deleting it.
  • Page 127: Receiving Faxes On The Printer

    Faxing > > Receiving Faxes on the Printer Setting Receive Mode ❏ Inside of Image: Sends a fax with header information approximately 7 mm lower than the top of the scanned image. The header may overlap with the image, however, the fax received by the recipient will not be split into two documents.
  • Page 128: Various Ways Of Receiving Faxes

    Faxing > > Receiving Faxes on the Printer Various Ways of Receiving Faxes ❏ Using the phone line only for faxes: Select Auto. Automatically switches to receive faxes when the number of rings you set in Rings to Answer are complete. Note: We recommend setting Rings to Answer to as low a number as possible.
  • Page 129 Faxing > > Receiving Faxes on the Printer Various Ways of Receiving Faxes 1. When the telephone rings, pick up the handset. 2. When you hear a fax tone, select Fax on the home screen of the printer. Note: If you enable the Remote Receive feature, you can start receiving a fax just by using the connected telephone. 3.
  • Page 130 Faxing > > Receiving Faxes on the Printer Various Ways of Receiving Faxes 2. When you hear a fax tone, enter the start code using the telephone. 3. After confirming that the printer has started receiving the fax, hang up the handset. Receiving Faxes by Polling (Polling Receive) You can receive a fax stored on another fax machine by dialing the fax number.
  • Page 131: Saving Of Received Faxes

    Faxing > > Receiving Faxes on the Printer Saving of Received Faxes Related Information “Basic Settings” on page 146 & Saving of Received Faxes The printer provides the following features to save received faxes. ❏ Saving in the printer's inbox ❏...
  • Page 132 Faxing > > Receiving Faxes on the Printer Saving of Received Faxes 6. Select Options when memory is full, select the option to use when the inbox is full. ❏ Receive and print faxes: The printer prints all received documents that cannot be saved in the Inbox. ❏...
  • Page 133: Sending A Fax From A Computer

    “Application for Configuring Fax Operations and Sending Faxes (FAX Utility)” on page 175 “Application for Sending Faxes (PC-FAX Driver)” on page 175 ❏ If the FAX Utility is not installed, install the FAX Utility using the EPSON Software Updater (application for updating software).
  • Page 134 Faxing > > Sending a Fax from a Computer Sending Documents Created Using an Application (Windows) 6. When you want to send other documents in the same fax transmission, select Add documents to send checkbox. The screen for adding documents is displayed when you click Next in step 9. 7.
  • Page 135: Sending Documents Created Using An Application (Mac Os)

    Faxing > > Sending a Fax from a Computer Sending Documents Created Using an Application (Mac OS) ❏ When you have selected Attach a cover sheet checkbox, specify the content of the cover sheet in the Cover Sheet Settings window. Select a cover sheet from samples in the Cover Sheet list.
  • Page 136 Faxing > > Sending a Fax from a Computer Sending Documents Created Using an Application (Mac OS) 4. Make settings for each item. ❏ Specify 1 in Number of copies. Even if you specify 2 or more, only 1 copy is sent. ❏...
  • Page 137: Receiving Faxes On A Computer

    “Application for Configuring Fax Operations and Sending Faxes (FAX Utility)” on page 175 “Application for Sending Faxes (PC-FAX Driver)” on page 175 ❏ If the FAX Utility is not installed, install the FAX Utility using the EPSON Software Updater (application for updating software).
  • Page 138: Canceling Received Faxes On The Computer

    Faxing > > Receiving Faxes on a Computer Checking for New Faxes (Windows) Related Information “Setting to Save a Received Fax on a Computer” on page 137 & “Receive Settings” on page 144 & Canceling Received Faxes on the Computer To cancel saving faxes on the computer, change the settings on the printer.
  • Page 139: Checking For New Faxes (Mac Os)

    Faxing > > Receiving Faxes on a Computer Checking for New Faxes (Mac OS) 3. Check the date and the sender in the list, and then open the received file as a PDF. Note: ❏ Received faxes are automatically renamed using the following naming format. YYYYMMDDHHMMSS_xxxxxxxxxx_nnnnn (Year/Month/Day/Hour/Minute/Second_sender’s number) ❏...
  • Page 140: Using Other Faxing Features

    Faxing > > Using Other Faxing Features Printing Fax Report and List 1. Click the received fax monitor icon on the Dock to open Fax Receive Monitor. 2. Select the printer and click Open folder, or double click the printer name. 3.
  • Page 141: Setting Security For Faxing

    Faxing > > Menu Options for Faxing Fax Settings Related Information “Menu Options for User Settings” on page 148 & “Report Settings” on page 145 & Setting Security for Faxing You can make security settings to prevent sending a fax to the wrong recipient, or prevent received documents from being leaked or lost.
  • Page 142 Faxing > > Menu Options for Faxing Fax Settings ❏ Color Mode Select whether to scan in color or in monochrome. ❏ Resolution Select the resolution of the outgoing fax. ❏ Density Sets the density of the outgoing fax. ❏ Remove Background Detects the paper color (background color) of the original document, and removes or lightens the color.
  • Page 143: More

    Faxing > > Menu Options for Faxing More ❏ Transmission Report Prints a transmission report automatically after you send a fax. Select Print on Error to print a report only when an error occurs. If Settings > General Settings > Fax Settings > Report Settings>Attach Fax image to report is set, an image of the document is printed with the report.
  • Page 144: Menu Options For Fax Settings

    Faxing > > Menu Options for Fax Settings Receive Settings Menu Options for Fax Settings Select the menus on the control panel as described below. Settings > General Settings > Fax Settings Check Fax Connection Select the menus on the control panel as described below. Settings >...
  • Page 145: Report Settings

    Faxing > > Menu Options for Fax Settings Report Settings Auto Reduction: Reduces large received documents to fit on the paper in the paper source. Reducing may not always be possible depending on the received data. If this is turned off, large documents are printed at their original size on multiple sheets, or a blank second page may be ejected.
  • Page 146: Basic Settings

    Faxing > > Menu Options for Fax Settings Basic Settings Fax Log Auto Print: Prints the fax log automatically. Select On(Every 30) to print a log every time 30 fax jobs are completed. Select On(Time) to print the log at a specified time. However, if the number of fax jobs exceeds 30, the log is printed before the specified time.
  • Page 147: Security Settings

    Faxing > > Menu Options for Fax Settings Security Settings DRD: If you have subscribed to a distinctive ring service from your telephone company, select the ring pattern to be used for incoming faxes. The distinctive ring service, offered by many telephone companies (the service name differs by company), allows you to have several phone numbers on one phone line.
  • Page 148: Menu Options For User Settings

    Faxing > Menu Options for Inbox Menu Options for User Settings Select the menus on the control panel as described below. Settings > User Settings > Fax The settings made in this menu become your default settings for sending faxes. For explanations on the setting items, see the Fax Settings in the Fax menu.
  • Page 149: Replacing Ink Cartridges And Other Consumables

    1. Access the printer driver window. 2. Click EPSON Status Monitor 3 on the Maintenance tab. Note: If EPSON Status Monitor 3 is disabled, click Extended Settings on the Maintenance tab, and then select Enable EPSON Status Monitor 3. Related Information “Accessing the Printer Driver”...
  • Page 150: Ink Cartridge Codes

    ❏ Do not store the ink cartridges in high or freezing temperatures. ❏ For best results, Epson recommends using up ink cartridges before the best before date printed on the package, or within six months of opening the package, whichever is earlier.
  • Page 151 Replacing Ink Cartridges and Other Consumables > Ink Cartridge Handling Precautions ❏ Do not open the ink cartridge package until you are ready to install it in the printer. The cartridge is vacuum packed to maintain its reliability. If you leave a cartridge unpacked for a long time before using it, normal printing may not be possible.
  • Page 152 Replacing Ink Cartridges and Other Consumables > Ink Cartridge Handling Precautions ❏ Do not touch the sections shown in the illustration. Doing so may prevent normal operation and printing. ❏ Install all ink cartridges; otherwise you cannot print. ❏ Do not replace ink cartridges with the power off. Do not move the print head by hand; otherwise, you may damage the printer.
  • Page 153: Replacing Ink Cartridges

    “Ink Cartridge Handling Precautions” on page 150 & Maintenance Box Code Epson recommends the use of a genuine Epson maintenance box. Maintenance box code: T04D1 Important: Once a maintenance box has been installed in a printer it cannot be used with other printers.
  • Page 154: Replacing A Maintenance Box

    Because this feature is only available for approximately five days, replace the expended ink cartridge as soon as possible. Note: ❏ If EPSON Status Monitor 3 is disabled, access the printer driver, click Extended Settings on the Maintenance tab, and then select Enable EPSON Status Monitor 3. ❏ The available period varies depending on the usage conditions.
  • Page 155: Temporarily Printing With Black Ink - Control Panel

    Replacing Ink Cartridges and Other Consumables > > … Temporarily Printing with Black Ink Temp Temporarily Printing with Black Ink - Control Panel 1. When a message is displayed prompting you to replace the ink cartridges, select Proceed. A message is displayed telling you that you can temporarily print with black ink. 2.
  • Page 156: Temporarily Printing With Black Ink - Windows

    Replacing Ink Cartridges and Other Consumables > > … Temporarily Printing with Black Ink Temp Temporarily Printing with Black Ink - Windows 1. When the following window is displayed, cancel printing. Note: If you cannot cancel printing from the computer, cancel using the printer's control panel. 2.
  • Page 157: Temporarily Printing With Black Ink - Mac Os

    Replacing Ink Cartridges and Other Consumables > > … Temporarily Printing with Black Ink Temp 8. Click Print in Black in the window displayed. Related Information “Canceling” on page 79 & “Loading Paper in the Paper Cassette” on page 44 &...
  • Page 158: Conserving Black Ink When The Black Ink Is Low (For Windows Only)

    ❏ EPSON Status Monitor 3: Enabled Note: ❏ If EPSON Status Monitor 3 is disabled, access the printer driver, click Extended Settings on the Maintenance tab, and then select Enable EPSON Status Monitor 3. ❏ Composite black looks slightly different from pure black. In addition, the print speed is reduced.
  • Page 159: Maintaining The Printer

    We recommend to turn off the printer. If print quality has still not improved, contact Epson support. ❏ To prevent the print head from drying out, do not unplug the printer while the power is on.
  • Page 160: Checking And Cleaning The Print Head - Windows

    Maintaining the Printer > Aligning the Print Head 7. When cleaning is finished, print the nozzle check pattern again. Repeat cleaning and printing the pattern until all lines are printed completely. Related Information “Loading Paper in the Paper Cassette” on page 44 &...
  • Page 161: Aligning The Print Head - Control Panel

    Maintaining the Printer > > Aligning the Print Head Aligning the Print Head - Control Panel Aligning the Print Head - Control Panel 1. Load A4-size plain paper in the printer. 2. Select Maintenance on the home screen. 3. Select Print Head Alignment. 4.
  • Page 162: Cleaning The Paper Path

    Maintaining the Printer > > Cleaning the Paper Path Cleaning the Paper Path for Ink Smears 9. Select Ruled Line Alignment, and then print an alignment pattern. 10. Find and select the number for the pattern that has the least misaligned vertical line. Alignment is complete.
  • Page 163: Cleaning The Paper Path For Paper Feeding Problems

    Maintaining the Printer > > Cleaning the Paper Path Cleaning the Paper Path for Paper Feeding Problems Important: Do not use tissue paper to clean the inside of the printer. The print head nozzles may be clogged with lint. 1. Load A4-size plain paper in the printer. 2.
  • Page 164: Cleaning The Adf

    Maintaining the Printer > Cleaning the ADF 4. Stand the printer with the control panel's button at the top. Caution: Be careful not to trap your hand or fingers when standing the printer. Otherwise you may be injured. 5. Dampen a cloth with water, wring it out thoroughly, and then wipe the roller while rotating it with the cloth. 6.
  • Page 165 Maintaining the Printer > Cleaning the ADF Important: Never use alcohol or thinner to clean the printer. These chemicals can damage the printer. 1. Open the ADF cover. 2. Use a soft, moist cloth to clean the roller and the interior of the ADF. Important: Using a dry cloth may damage the surface of the roller.
  • Page 166 Maintaining the Printer > Cleaning the ADF 3. Open the document cover. 4. Clean the part that is shown in the illustration. Important: ❏ If the glass surface is stained with grease or some other hard-to-remove material, use a small amount of glass cleaner and a soft cloth to remove it.
  • Page 167: Cleaning The Scanner Glass

    Maintaining the Printer > Cleaning the Scanner Glass 5. If the problem cannot be cleared, turn off the printer by pressing the button, open the ADF cover, and then raise the ADF input tray. 6. Clean the part that is shown in the illustration. Cleaning the Scanner Glass When the copies or scanned images are smeared, clean the scanner glass.
  • Page 168: Cleaning The Translucent Film

    Maintaining the Printer > Cleaning the Translucent Film 1. Open the document cover. 2. Use a soft, dry, clean cloth to clean the surface of the scanner glass. Important: ❏ If the glass surface is stained with grease or some other hard-to-remove material, use a small amount of glass cleaner and a soft cloth to remove it.
  • Page 169 Maintaining the Printer > Cleaning the Translucent Film 2. Open the scanner unit. 3. Check if the translucent film is smeared. Smears are easier to see if you use a light. If there are smears (such as finger marks or grease) on the translucent film (A), go to the next step. A: Translucent film B: Rail Important:...
  • Page 170 Maintaining the Printer > Cleaning the Translucent Film 4. Moisten a cotton swab with the water with a few drops of detergent so that it is not dripping water, and then wipe the smeared part. Important: Wipe off the smear gently. If you press the cotton swab too hard to the film, the springs of the film may be dislocated and the printer may be damaged.
  • Page 171: Network Service And Software Information

    If the administrator password has not been set when accessing Web Config, the password must be set on the administrator password setting page. Do not forget the user name and the password. If you forget them, you will need to contact Epson service support. Running Web Config on a Web Browser 1.
  • Page 172: Running Web Config On Windows

    Epson Scan 2 is an application for controlling scanning. You can adjust the size, resolution, brightness, contrast, and quality of the scanned image. You can also start Epson Scan 2 from a TWAIN-compliant scanning application. See the application's help for details.
  • Page 173: Adding The Network Scanner

    ❏ If Add is grayed out, click Enable Editing. ❏ If the main screen of Epson Scan 2 is displayed, it has already been connected to the scanner. If you want to connect to another network, select Scanner > Settings to open the Scanner Settings screen.
  • Page 174: Application For Configuring Scanning Operations From The Control Panel

    Control Panel (Epson Event Manager) Epson Event Manager is an application that allows you to manage scanning from the control panel and save images to a computer. You can add your own settings as presets, such as the document type, the save folder location, and the image format.
  • Page 175: Application For Configuring Fax Operations And Sending Faxes (Fax Utility)

    Enter the application name in the search charm, and then select the displayed icon. ❏ Windows 7/Windows Vista/Windows XP Click the start button, and select All Programs (or Programs) > Epson Software > FAX Utility. Starting on Mac OS Select System Preferences from the menu >...
  • Page 176: Application For Quick And Fun Printing From A Computer (Epson Photo+)

    Computer (Epson Photo+) Epson Photo+ is an application that allows you to easily print images with a variety of layouts. You can use a variety of templates and perform image correction and adjust the position while viewing a preview of your document.
  • Page 177: Application For Scanning And Transferring Images (Easy Photo Scan)

    EPSON Software Updater is an application that installs new software, and updates firmware over the Internet. If you want to check for update information regularly, you can set the interval for checking for updates in EPSON Software Updater's Auto Update Settings.
  • Page 178: Application For Setting Up The Device On A Network (Epsonnet Config)

    Click the start button, and then select All Programs (or Programs) > Epson Software > EPSON Software Updater. Note: You can also start EPSON Software Updater by clicking the printer icon on the task bar on the desktop, and then selecting Software Update. Starting on Mac OS Select Go >...
  • Page 179: Adding The Printer (For Mac Os Only)

    Note: ❏ You can download the latest applications from the Epson website. http://www.epson.com ❏ If you use Windows Server operating systems, you cannot use EPSON Software Updater. Download the latest applications from the Epson website. Related Information “Application for Updating Software and Firmware (EPSON Software Updater)” on page 177 &...
  • Page 180: Updating The Printer's Firmware Using The Control Panel

    While "Recovery Mode" is displayed on the printer, you cannot update the firmware over a network connection. On the computer, access your local Epson website, and then download the latest printer firmware. See the instructions on the website for the next steps.
  • Page 181: Uninstalling Applications - Mac Os

    If the User Account Control window is displayed, click Continue. 7. Follow the on-screen instructions. Uninstalling Applications - Mac OS 1. Download the Uninstaller using EPSON Software Updater. Once you have downloaded the Uninstaller, you do not need to download it again each time you uninstall the application.
  • Page 182: Printing Using A Network Service

    6. Select the application you want to uninstall, and then click Uninstall. Important: The Uninstaller removes all drivers for Epson inkjet printers on the computer. If you use multiple Epson inkjet printers and you only want to delete some drivers, delete all of them first, and then install the necessary printer driver again.
  • Page 183: Solving Problems

    The printer's borderless printing ink pad is Contact Epson or an authorised Epson service provider to replace the nearing the end of its service life. It is not a user- borderless printing ink pad*. It is not a user-serviceable part. The replaceable part.
  • Page 184: Checking The Printer Status - Windows

    2. Click EPSON Status Monitor 3 on the Maintenance tab, and then click Details. You can check the printer status, ink levels, and error status. Note: If EPSON Status Monitor 3 is disabled, click Extended Settings on the Maintenance tab, and then select Enable EPSON Status Monitor 3. Related Information “Accessing the Printer Driver”...
  • Page 185: Checking The Software Status

    You may be able to clear the problem by updating the software to the latest version. To check the software status, use the software update tool. Related Information “Application for Updating Software and Firmware (EPSON Software Updater)” on page 177 & “Installing the Latest Applications” on page 178 &...
  • Page 186: Paper Jams

    Solving Problems > > Paper Does Not Feed Correctly Original Does Not Feed in the ADF “Paper Handling Precautions” on page 43 & “Available Paper and Capacities” on page 42 & “List of Paper Type” on page 47 & Paper Jams Load paper in the correct direction, and slide the edge guides against the edges of the paper.
  • Page 187: Power And Control Panel Problems

    Solving Problems > > Power and Control Panel Problems LCD Screen Gets Dark ❏ Do not load originals above the line indicated by the triangle symbol on the ADF. ❏ Check that the ADF icon is on at the bottom of the screen. If it is off, place the originals again. Related Information “Available Originals for the ADF”...
  • Page 188: Cannot Print From A Computer

    Solving Problems > > Cannot Print from a Computer Checking the Connection (Network) Cannot Print from a Computer Checking the Connection (USB) ❏ Connect the USB cable securely to the printer and the computer. ❏ If you are using a USB hub, try to connect the printer directly to the computer. ❏...
  • Page 189: Checking The Software And Data

    Checking the Software and Data ❏ Make sure that a genuine Epson printer driver is installed. If a genuine Epson printer driver is not installed, the available functions are limited. We recommend using a genuine Epson printer driver. See the related information link below for details.
  • Page 190 > Cannot Print from a Computer Checking the Software and Data Click the Driver tab. If your printer name is displayed in the list, a genuine Epson printer driver is installed on your computer. Mac OS Select System Preferences from the menu >...
  • Page 191: Checking The Printer Status From The Computer (Windows)

    Network connection: EPSON XXXX Series (network) If you install the printer driver multiple times, copies of printer driver may be created. If copies such as "EPSON XXXX Series (copy 1)" are created, right-click the copied driver icon, and then click Remove Device.
  • Page 192: When You Cannot Make Network Settings

    Solving Problems > > … When You Cannot Make Network Settings Cannot Connect from Devices Even Though Net When You Cannot Make Network Settings ❏ Turn off the devices you want to connect to the network. Wait for about 10 seconds, and then turn on the devices in the following order;...
  • Page 193 Solving Problems > > … When You Cannot Make Network Settings Cannot Connect from Devices Even Though Net ❏ You may not be able to connect to the access point when the access point has multiple SSIDs and devices are connected to different SSIDs on the same access point.
  • Page 194: Checking The Ssid Connected To The Printer

    Solving Problems > > When You Cannot Make Network Settings Checking the SSID for the Computer Related Information “Checking the SSID Connected to the Printer” on page 194 & “Checking the SSID for the Computer” on page 194 & Checking the SSID Connected to the Printer Select Settings >...
  • Page 195: Cannot Print From An Iphone Or Ipad

    Solving Problems > > Printout Problems Printout is Scuffed or Color is Missing Mac OS Click the Wi-Fi icon at the top of the computer screen. A list of SSIDs is displayed and the connected SSID is indicated with a check mark. Cannot Print from an iPhone or iPad ❏...
  • Page 196: Banding Or Unexpected Colors Appear

    Solving Problems > > Printout Problems Colored Banding Appears at Intervals of Approximately 3.3 cm Banding or Unexpected Colors Appear The print head nozzles may be clogged. Perform a nozzle check to check if the print head nozzles are clogged. Clean the print head if any of the print head nozzles are clogged.
  • Page 197: Blurry Prints, Vertical Banding, Or Misalignment

    Solving Problems > > Printout Problems Print Quality is Poor Blurry Prints, Vertical Banding, or Misalignment Align the print head using the Vertical Alignment feature. Related Information “Aligning the Print Head” on page 160 & Print Quality Does Not Improve Even After Aligning the Print Head During bidirectional (or high speed) printing, the print head prints while moving in both directions, and vertical lines may be misaligned.
  • Page 198: Paper Is Smeared Or Scuffed

    ❏ For best results, use up ink cartridge within six months of opening the package. ❏ Try to use genuine Epson ink cartridges. This product is designed to adjust colors based on the use of genuine Epson ink cartridges. The use of non-genuine ink cartridges may cause print quality to decline.
  • Page 199: Paper Is Smeared During Automatic 2-Sided Printing

    Solving Problems > > Printout Problems Paper is Smeared During Automatic 2-Sided Printing ❏ When the problem cannot be cleared after cleaning the paper path, the part inside the printer that is shown in the illustration is smeared. Turn off the printer, and then wipe off the ink using a cotton swab. Do not touch the white flat cable and translucent film inside the printer.
  • Page 200: Printed Photos Are Sticky

    & Images or Photos are Printed in Unexpected Colors When printing from the Windows printer driver, the Epson auto photo adjustment setting is applied by default depending on the paper type. Try change the setting. On the More Options tab, select Custom in Color Correction, and then click Advanced. Change the Scene Correction setting from Auto Correct to any other option.
  • Page 201: The Position, Size, Or Margins Of The Printout Are Incorrect

    Solving Problems > > Printout Problems Mosaic-Like Patterns in the Prints The Position, Size, or Margins of the Printout Are Incorrect ❏ Load paper in the correct direction, and slide the edge guides against the edges of the paper. ❏ When placing the originals on the scanner glass, align the corner of the original with the corner indicated by a symbol on the frame of the scanner glass.
  • Page 202: Uneven Colors, Smears, Dots, Or Straight Lines Appear In The Copied Image

    Solving Problems > > Printout Problems The Text or Image Copied from the ADF is Squeezed or Stretched Uneven Colors, Smears, Dots, or Straight Lines Appear in the Copied Image ❏ Clean the paper path. ❏ Clean the scanner glass. ❏...
  • Page 203: The Printout Problem Could Not Be Cleared

    Solving Problems > > Other Printing Problems Printing Is Too Slow Some originals may not be scanned properly from the ADF. Place originals on the scanner glass. Related Information “Placing Originals on the Scanner Glass” on page 50 & The Printout Problem Could Not be Cleared If you have tried all of the solutions and have not solved the problem, try uninstalling and then reinstalling the printer driver.
  • Page 204: Printing Slows Down Dramatically During Continuous Printing

    In Windows, make sure the printer (scanner) is displayed in Scanner and Camera. The printer (scanner) should be displayed as "EPSON XXXXX (printer name)". If the printer (scanner) is not displayed, uninstall and then re- install Epson Scan 2. See the following to access Scanner and Camera.
  • Page 205: Scanned Image Problems

    Solving Problems > > Scanned Image Problems The Text or Image Scanned from the ADF is Squeezed or Stretched Related Information “Uninstalling Applications” on page 180 & “Installing the Latest Applications” on page 178 & Scanned Image Problems Uneven Colors, Dirt, Spots, and so on Appear when Scanning from the Scanner Glass ❏...
  • Page 206: The Image Quality Is Rough

    Moiré Patterns (Web-Like Shadows) Appear The Image Quality Is Rough ❏ Set the Mode in Epson Scan 2 according to the original you want to scan. Scan using the settings for documents in Document Mode, and the settings for photos in Photo Mode.
  • Page 207: Cannot Scan The Correct Area On The Scanner Glass

    ❏ Originals with creases or wrinkles ❏ In Document Mode in Epson Scan 2, when Image Type on the Main Settings tab is set to Black & White, adjust Threshold on the Advanced Settings tab. When you increase the Threshold, black becomes stronger.
  • Page 208: Cannot Solve Problems In The Scanned Image

    “Scanning Using Epson Scan 2” on page 106 & Cannot Solve Problems in the Scanned Image If you have tried all of the solutions and have not solved the problem, initialize the Epson Scan 2 settings using Epson Scan 2 Utility. Note: Epson Scan 2 Utility is an application that comes with Epson Scan 2.
  • Page 209: Scanning Stops When Scanning To Pdf/Multi-Tiff

    & Scanning Stops when Scanning to PDF/Multi-TIFF ❏ When scanning using Epson Scan 2, you can continuously scan up to 999 pages in PDF format and up to 200 pages in Multi-TIFF format. ❏ When scanning large volumes, we recommend scanning in grayscale.
  • Page 210: Cannot Send Faxes

    ❏ In Windows, make sure the printer (fax) is displayed in Devices and Printers, Printer, or Printers and Other Hardware. The printer (fax) is displayed as "EPSON XXXXX (FAX)". If the printer (fax) is not displayed, uninstall and then re-install the FAX Utility. See the following to access Devices and Printers, Printer, or Printers and Other Hardware.
  • Page 211: Cannot Send Faxes To A Specific Recipient

    Solving Problems > > Problems when Sending and Receiving Faxes Cannot Receive Faxes Related Information “Basic Settings” on page 146 & “Cannot Send or Receive Faxes” on page 209 & Cannot Send Faxes to a Specific Recipient Check the following if you cannot send faxes to a specific recipient due to an error. ❏...
  • Page 212: Memory Full Error Occurs

    Solving Problems > > Problems when Sending and Receiving Faxes Sent Fax Quality Is Poor ❏ Check if the sender's fax number is registered in the contacts list. Faxes sent from numbers that have not been registered to this list are blocked when Unregistered Contacts in Rejection Fax is enabled. Related Information “Basic Settings”...
  • Page 213: Faxes Are Sent At The Wrong Size

    Solving Problems > > … Problems when Sending and Receiving Faxes Pages are Blank or only a Small Amount of Te Faxes Are Sent at the Wrong Size ❏ When sending a fax using the scanner glass, place the original correctly aligning its corner with the origin mark. Select your original size on the control panel.
  • Page 214: Other Faxing Problems

    Solving Problems > > Other Problems Operation Sounds Are Loud Other Faxing Problems Cannot Make Calls on the Connected Telephone Connect the telephone to the EXT. port on the printer, and pick up the receiver. If you cannot hear a dial tone through the receiver, connect the phone cable correctly.
  • Page 215: The Date And Time Are Incorrect

    Solving Problems > > Other Problems Application Is Blocked by a Firewall (for Windows Only) ❏ Mac OS printer driver Select System Preferences from the menu > Printers & Scanners (or Print & Scan, Print & Fax), and then select the printer. Click Options & Supplies > Options (or Driver). Select On as the Quiet Mode setting. The Date and Time Are Incorrect Set the date and the time correctly on the control panel.
  • Page 216: Appendix

    Appendix > > Technical Specifications Printer Specifications Appendix Technical Specifications Printer Specifications Print Head Nozzle Placement Black ink nozzles: 400 Color ink nozzles: 128 for each color Plain Paper 64 to 90 g/m2(17 to 24lb) Weight of Paper Envelopes Envelope #10, DL, C6: 75 to 90 g/m2 (20 to 24 lb) Even when the paper thickness is within this range, the paper may not feed in the printer or the print quality may decline depending on the paper properties or quality.
  • Page 217: Scanner Specifications

    Appendix > > Technical Specifications Interface Specifications Printable Area for Envelopes Print quality may decline in the shaded areas due to the printer's mechanism. 3.0 mm (0.12 in.) 5.0 mm (0.20 in.) 18.0 mm (0.70 in.) 41.0 mm (1.61 in.) Scanner Specifications Scanner Type Flatbed...
  • Page 218: Fax Specifications

    IPP Printing (Windows, Mac IPv4, IPv6 UPnP Printing IPv4 Information appliance PictBridge Printing (Wi-Fi) IPv4 Digital camera ✓ Epson Connect (Email Print, IPv4 Remote Print) ✓ AirPrint (iOS, Mac OS) IPv4, IPv6 iOS 5 or later, Mac OS X v10.7 or later...
  • Page 219: Wi-Fi Specifications

    Ethernet Specifications Functions Supported Remarks ✓ Network Scanning Epson Scan 2 IPv4, IPv6 ✓ Event Manager IPv4 ✓ Epson Connect (Scan to IPv4 Cloud) ✓ AirPrint (Scan) IPv4, IPv6 OS X Mavericks or later ✓ Send a fax IPv4 ✓...
  • Page 220: Security Protocol

    Sleep mode: Approx. 1.0 W Power off: Approx. 0.2 W Power off: Approx. 0.3 W Note: ❏ Check the label on the printer for its voltage. ❏ For European users, see the following Website for details on power consumption. http://www.epson.eu/energy-consumption...
  • Page 221: Environmental Specifications

    Appendix > > Technical Specifications System Requirements Environmental Specifications Operation Use the printer within the range shown in the following graph. Temperature: 10 to 35°C (50 to 95°F) Humidity: 20 to 80% RH (without condensation) Storage Temperature after initial ink charging: -15 to 40°C (5 to 104°F) Temperature before initial ink charging: -20 to 40°C (-4 to 104°F) Humidity: 5 to 85% RH (without condensation) You can store for one month at 40°C (104°F).
  • Page 222: Regulatory Information

    Netherlands, Italy, Portugal, Spain, Denmark, Finland, Norway, Sweden, Iceland, Croatia, Cyprus, Greece, Slovenia, Malta, Bulgaria, Czech, Estonia, Hungary, Latvia, Lithuania, Poland, Romania, and Slovakia. Epson cannot accept responsibility for any failure to satisfy the protection requirements resulting from a non- recommended modification of the products.
  • Page 223: Transporting The Printer

    Appendix > Transporting the Printer Transporting the Printer When you need to transport the printer to move or for repairs, follow the steps below to pack the printer. Caution: Be careful not to trap your hand or fingers when opening or closing the scanner unit. Otherwise you may be injured. Important: ❏...
  • Page 224: Copyright

    Neither is any liability assumed for damages resulting from the use of the information herein. The information contained herein is designed only for use with this Epson product. Epson is not responsible for any use of this information as applied to other products.
  • Page 225: Trademarks

    Trademarks Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of this product or third parties for damages, losses, costs, or expenses incurred by the purchaser or third parties as a result of accident, misuse, or abuse of this product or unauthorized modifications, repairs, or alterations to this product, or (excluding the U.S.)
  • Page 226: Where To Get Help

    Depending on the product, the dial list data for fax and/or network settings may be stored in the product’s memory. Due to breakdown or repair of a product, data and/or settings may be lost. Epson shall not be responsible for the loss of any data, for backing up or recovering data and/or settings even during a warranty period.
  • Page 227 Epson Helpdesk Phone: 1300-361-054 Epson Helpdesk is provided as a final backup to make sure our clients have access to advice. Operators on the Helpdesk can aid you in installing, configuring and operating your Epson product. Our Pre-sales Helpdesk staff can provide literature on new Epson products and advise where the nearest dealer or service agent is located.
  • Page 228 Phone: 0800 237 766 Epson Helpdesk is provided as a final backup to make sure our clients have access to advice. Operators on the Helpdesk can aid you in installing, configuring and operating your Epson product. Our Pre-sales Helpdesk staff can provide literature on new Epson products and advise where the nearest dealer or service agent is located.
  • Page 229 Appendix > > Where to Get Help Contacting Epson Support Help for Users in Thailand Contacts for information, support, and services are: World Wide Web http://www.epson.co.th Information on product specifications, drivers for download, Frequently Asked Questions (FAQ), and e-mail are available.
  • Page 230 Appendix > > Where to Get Help Contacting Epson Support ❏ Technical support Epson Service Center Province Company Name Address Phone E-mail JAKARTA Epson Sales and Wisma Keiai Lt. 1 Jl. Jenderal 021-5724335 Service Jakarta Sudirman Kav. 3 Jakarta Pusat - DKI ess@epson-indonesia.co.id...
  • Page 231 Appendix > > Where to Get Help Contacting Epson Support Province Company Name Address Phone E-mail SURABAYA Epson Sales & Jl. Haji Abdul Wahab Saimin, Ruko 031- 5120994 Service Surabaya Villa Bukit Mas RM-11, Kec. Dukuh sby-technical@epson-indonesia.co.id (barat) Pakis, Surabaya - 60225 sby-admin@epson-indonesia.co.id...
  • Page 232 To obtain technical support as well as other after-sales services, users are welcome to contact Epson Hong Kong Limited. Internet Home Page http://www.epson.com.hk Epson Hong Kong has established a local home page in both Chinese and English on the Internet to provide users with the following information: ❏ Product information ❏ Answers to Frequently Asked Questions (FAQs) ❏...
  • Page 233 Accessible 9am to 6pm, Monday through Saturday (Except public holidays) Help for Users in the Philippines To obtain technical support as well as other after sales services, users are welcome to contact the Epson Philippines Corporation at the telephone, fax numbers and e-mail address below:...
  • Page 234 Contacting Epson Support World Wide Web http://www.epson.com.ph Information on product specifications, drivers for download, Frequently Asked Questions (FAQ), and E-mail Enquiries are available. Epson Philippines Customer Care Toll Free: (PLDT) 1-800-1069-37766 Toll Free: (Digital) 1-800-3-0037766 Metro Manila: (632) 8441 9030 Web Site: https://www.epson.com.ph/contact...

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