Epson WorkForce WF-2840 Series User Manual
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Epson WorkForce WF-2840 Series User Manual

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User's Guide
NPD6799-00 EN

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Summary of Contents for Epson WorkForce WF-2840 Series

  • Page 1 User's Guide NPD6799-00 EN...

  • Page 2: Table Of Contents

    ....... 22 Menu Options for Epson Connect Services..62 Connecting to an iPhone, iPad, or iPod touch Menu Options for Google Cloud Print Services.
  • Page 3 Making Settings Individually for Printer's Fax Using Epson iPrint..... . 107 Features....... . .72 Using Epson Print Enabler.
  • Page 4 Replacing Ink Cartridges and Other Application for Scanning Documents and Images (Epson Scan 2)..... 170 Consumables Adding the Network Scanner....171...
  • Page 5 Checking the Printer Status - Mac OS..181 Images or Photos are Printed in Unexpected Colors....... 201 Checking the Software Status.
  • Page 6 Technical Support Web Site....227 Contacting Epson Support....228 Cannot Send or Receive Faxes....211 Cannot Send Faxes.

  • Page 7: About This Manual

    About This Manual Introduction to the Manuals The following manuals are supplied with your Epson printer. As well as the manuals, check the various types of help information available from the printer itself or from the Epson software applications. ❏ Start Here (paper manual) Provides you with information on setting up the printer, installing the software, using the printer, solving problems, and so on.

  • Page 8: Marks And Symbols

    About This Manual > Marks and Symbols Jumping directly from bookmarks Click a title to jump to that page. Click + or > to view the lower level titles in that section. To return to the previous page, perform the following operation on your keyboard. ❏...

  • Page 9: Descriptions Used In This Manual

    & Links to related sections. Descriptions Used in this Manual ❏ Screenshots of the printer driver and the Epson Scan 2 (scanner driver) screens are from Windows 10 or macOS Mojave. The content displayed on the screens varies depending on the model and situation.

  • Page 10: Important Instructions

    ❏ Some of the symbols used on your printer are to ensure safety and proper use of the printer. Visit the following Web site to learn the meaning of the symbols. http://support.epson.net/symbols ❏ Use only the power cord supplied with the printer and do not use the cord with any other equipment. Use of other cords with this printer or the use of the supplied power cord with other equipment may result in fire or electric shock.

  • Page 11: Printer Advisories And Warnings

    Important Instructions > > Printer Advisories and Warnings Advisories and Warnings for Using the Printer ❏ Do not shake ink cartridges too vigorously and do not drop them. Also, be careful not to squeeze them or tear their labels. Doing so may cause ink leakage. ❏...

  • Page 12: Advisories And Warnings For Transporting Or Storing The Printer

    Important Instructions > Protecting Your Personal Information ❏ Do not move the print head by hand; otherwise, you may damage the printer. ❏ Be careful not to trap your fingers when closing the scanner unit. ❏ Do not press too hard on the scanner glass when placing the originals. ❏...

  • Page 13: Printer Basics

    Printer Basics > Part Names and Functions Printer Basics Part Names and Functions ADF (Automatic Document Open when removing jammed originals in the ADF. Feeder) cover ADF input tray Feeds originals automatically. ADF edge guide Feeds originals straight into the printer. Slide to the edge of the originals. ADF document support Supports originals.
  • Page 14 Printer Basics > Part Names and Functions Document cover Blocks external light while scanning. Scanner glass Place the originals. Control panel Indicates the printer's status and allows you to make print settings. Scanner unit support Supports the scanner unit. Scanner unit Scans placed originals.
  • Page 15 Printer Basics > Part Names and Functions Maintenance box cover Remove when replacing the maintenance box. The maintenance box is a container that collects a very small amount of surplus ink during cleaning or printing. Rear cover Remove when removing jammed paper. AC inlet Connects the power cord.

  • Page 16: Guide To The Control Panel

    Printer Basics > > Guide to the Control Panel Control Panel Guide to the Control Panel Control Panel Turns the printer on or off. Unplug the power cord after checking that the power light is off. Displays menus and messages. Use buttons on the control panel to select a menu or to make settings. Displays the solutions when you are in trouble.

  • Page 17: Guide To The Home Screen

    Printer Basics > > Guide to the Control Panel Guide to the Home Screen Guide to the Home Screen Icons that show the network status are displayed. Indicates that a wireless (Wi-Fi) network is disabled, or that the printer is processing a wireless network connection.

  • Page 18: Entering Characters

    Printer Basics > > Guide to the Control Panel Viewing Animations Available buttons are displayed. In this example, you can proceed to the selected menu by pressing the OK button. Entering Characters To enter characters and symbols for network settings and register contacts from the control panel, use the , and buttons and the software keyboard on the LCD screen.
  • Page 19 Printer Basics > > Guide to the Control Panel Viewing Animations ❏ Select How to at the bottom of the operation screen: Displays the context-sensitive animation. Indicates your progress through the current step. The animation repeats when the progress bar reaches the end. Press button to return to the previous step.

  • Page 20: Network Settings

    Network Settings > > Network Connection Types Wi-Fi Direct (Simple AP) Connection Network Settings Network Connection Types You can use the following connection methods. Wi-Fi Connection Connect the printer and the computer or smart device to the wireless router. This is the typical connection method for home or office networks where computers are connected by Wi-Fi through the wireless router.

  • Page 21: Connecting To A Computer

    Access the following website, and then enter the product name. Go to Setup, and then start setting up. http://epson.sn ❏ Setting up using the software disc (only for the models that come with a software disc and users with Windows computers with disc drives.)

  • Page 22: Connecting To A Smart Device

    You can use the printer from a smart device when you connect the printer to the same Wi-Fi network (SSID) as the smart device. To use the printer from a smart device, set up from the following website. Access to the website from the smart device that you want to connect to the printer. http://epson.sn > Setup Note: If you want to connect a computer and a smart device to the printer at the same time, we recommend setting up from the computer first by using the installer.
  • Page 23 ❏ Using the standard camera application to scan the QR code ❏ Epson iPrint version 7.0 or later Epson iPrint is used to print from a smart device. Install Epson iPrint on the smart device in advance. Note: You only need to make these settings for the printer and the smart device that you want to connect to once. Unless you disable Wi-Fi Direct or restore the network settings to their defaults, you do not need to make these settings again.
  • Page 24 Network Settings > > Connecting to a Smart Device Connecting to an iPhone, iPad, or iPod touch using Wi-Fi Direct 6. Check the message, and then press the OK button to proceed. The QR code is displayed on the printer's control panel. 7.
  • Page 25 Connecting to an iPhone, iPad, or iPod touch using Wi-Fi Direct 10. On the printer's control panel, press the OK button. 11. On the iPhone, iPad, or iPod touch, start Epson printing app. Examples of Epson printing apps 12. On the Epson printing app screen, tap Printer is not selected..

  • Page 26: Connecting To Android Devices Using Wi-Fi Direct

    ❏ Android 4.4 or later ❏ Epson iPrint version 7.0 or later Epson iPrint is used to print from a smart device. Install Epson iPrint on the smart device in advance. Note: You only need to make these settings for the printer and the smart device that you want to connect to once. Unless you disable Wi-Fi Direct or restore the network settings to their defaults, you do not need to make these settings again.
  • Page 27 Connecting to Android Devices using Wi-Fi Direct 6. On the smart device, start Epson iPrint. 7. On the Epson iPrint screen, tap Printer is not selected.. 8. Select the printer that you want to connect to. See the information displayed on the printer's control panel to select the printer.

  • Page 28: Connecting To Devices Other Than Ios And Android Using Wi-Fi Direct

    Network Settings > > … Connecting to a Smart Device Connecting to Devices other than iOS and Android using Wi- Related Information “Connecting to Devices other than iOS and Android using Wi-Fi Direct” on page 28 & “Printing from Smart Devices” on page 107 &...
  • Page 29 Network Settings > > … Connecting to a Smart Device Connecting to Devices other than iOS and Android using Wi- 6. On the smart device's Wi-Fi screen, select the SSID shown on the printer's control panel, and then enter the password.
  • Page 30 8. On the smart device, start Epson printing app. Examples of Epson printing apps 9. On the Epson printing app screen, tap Printer is not selected.. 10. Select the printer that you want to connect to. See the information displayed on the printer's control panel to select the printer.

  • Page 31: Making Wi-Fi Settings From The Printer

    Network Settings > > … Making Wi-Fi Settings from the Printer Making Wi-Fi Settings by Entering the SSID and Pass Related Information “Printing from Smart Devices” on page 107 & Making Wi-Fi Settings from the Printer You can make network settings from the printer's control panel in several ways. Choose the connection method that matches the environment and conditions that you are using.

  • Page 32: Making Wi-Fi Settings By Push Button Setup

    Network Settings > > Making Wi-Fi Settings from the Printer Making Wi-Fi Settings by Push Button Setup 5. Select the SSID for the wireless router from printer's control panel, and then press the OK button. Note: ❏ If the SSID you want to connect to is not displayed on the printer's control panel, press the button to update the list.

  • Page 33: Making Wi-Fi Settings By Pin Code Setup (Wps)

    Network Settings > > Making Wi-Fi Settings from the Printer Making Wi-Fi Settings by PIN Code Setup (WPS) 5. Hold down the [WPS] button on the wireless router until the security light flashes. If you do not know where the [WPS] button is, or there are no buttons on the wireless router, see the documentation provided with your wireless router for details.

  • Page 34: Checking The Network Connection Status

    Network Settings > > Checking the Network Connection Status Printing a Network Connection Report 7. Press the OK button on the printer. Setup is complete when the setup completion message is displayed. Note: If connection fails, restart the wireless router, move it closer to the printer, and try again. If it still does not work, print a connection report and check the solution.
  • Page 35 Network Settings > > Checking the Network Connection Status Printing a Network Connection Report 4. Press the button to print the network connection report. If an error has occurred, check the network connection report, and then follow the printed solutions. Related Information “Messages and Solutions on the Network Connection Report”...
  • Page 36 ❏ If your Wi-Fi connection suddenly disconnects, check for the conditions below. If any of these conditions are applicable, reset your network settings by downloading and running the software from the following website. http://epson.sn > Setup ❏ Another smart device was added to the network using push button setup.
  • Page 37 Network Settings > > Checking the Network Connection Status Printing a Network Connection Report “Making Wi-Fi Settings from the Printer” on page 31 & Solutions: Make sure the wireless router’s security type is set to one of the following. If it is not, change the security type on the wireless router, and then reset the printer’s network settings.
  • Page 38 If still does not connect your printer and network devices after confirming the above, turn off the wireless router. Wait for about 10 seconds, and then turn it on. Then reset your network settings by downloading and running the installer from the following website. http://epson.sn > Setup Related Information “Connecting to a Computer”...
  • Page 39 ❏ Turn off the wireless router. Wait for about 10 seconds, and then turn it on. ❏ Make network settings again using the installer. You can run it from the following website. http://epson.sn > Setup ❏ You can register several passwords on a wireless router that uses WEP security type. If several passwords are registered, check if the first registered password is set on the printer.

  • Page 40: Printing A Network Status Sheet

    Network Settings > Replacing or Adding New Wireless Routers Related Information “Printing a Network Status Sheet” on page 40 & “Connecting to a Computer” on page 21 & Message on the Network Environment Message Solution The Wi-Fi environment needs to be After moving the printer closer to the wireless router and removing any improved.

  • Page 41: Changing The Connection Method To A Computer

    Access the following website, and then enter the product name. Go to Setup, and then start setting up. http://epson.sn ❏ Setting up using the software disc (only for the models that come with a software disc and users with Windows computers with disc drives.)

  • Page 42: Disabling Wi-Fi From The Control Panel

    Network Settings > Disabling Wi-Fi from the Control Panel 1. Select Wi-Fi Setup on the home screen. u d l r To select an item, use the buttons, and then press the OK button. 2. Select Wi-Fi Direct. 3. Press the OK button to proceed. 4.

  • Page 43: Disconnecting Wi-Fi Direct (Simple Ap) Connection From The Control Panel

    Network Settings > Restoring the Network Settings from the Control Panel 4. Select Others. 5. Select Disable Wi-Fi. 6. Check the message, and then press the OK button. Disconnecting Wi-Fi Direct (Simple AP) Connection from the Control Panel There are two methods available to disable a Wi-Fi Direct (Simple AP) connection; you can disable all connections by using the printer's control panel, or disable each connection from the computer or the smart device.
  • Page 44 Network Settings > Restoring the Network Settings from the Control Panel 1. Select Settings on the home screen. u d l r To select an item, use the buttons, and then press the OK button. 2. Select Restore Default Settings > Network Settings. 3.

  • Page 45: Preparing The Printer

    Genuine Epson Paper Epson recommends using genuine Epson paper to ensure high-quality printouts. Note: The availability of paper varies by location. For the latest information on paper available in your area, contact Epson support. Paper suitable for printing documents Media Name...
  • Page 46 “Paper for 2-Sided Printing” on page 47 & Paper for Borderless Printing Genuine Epson Paper ❏ Epson Bright White Ink Jet Paper ❏ Epson Photo Quality Ink Jet Paper ❏ Epson Matte Paper-Heavyweight ❏ Epson Ultra Glossy Photo Paper ❏ Epson Premium Glossy Photo Paper ❏...
  • Page 47 Paper Handling Precautions ❏ Read the instruction sheets supplied with the paper. ❏ To achieve high-quality printouts with genuine Epson paper, use the paper in the environment stated on the sheets supplied with the paper. ❏ Fan and align the edges of the paper before loading. Do not fan or curl photo paper. Doing so may damage the printable side.

  • Page 48: Loading Paper In The Rear Paper Feed

    Preparing the Printer > > Loading Papers Loading Paper in the Rear Paper Feed Related Information “Printer Specifications” on page 217 & Loading Paper in the Rear Paper Feed 1. Pull out the paper support. 2. Slide the edge guides. 3.
  • Page 49 Preparing the Printer > > Loading Papers Loading Paper in the Rear Paper Feed ❏ Pre-punched paper Note: ❏ Load a single sheet of defined size plain paper with binding holes at the left or right. ❏ Adjust the print position of your file to avoid printing over the holes. ❏...

  • Page 50: Loading Envelopes And Precautions

    Preparing the Printer > > Loading Papers Loading Envelopes and Precautions Note: Return the remaining paper to its package. If you leave it in the printer, the paper may curl or the print quality may decline. Related Information “Paper Handling Precautions” on page 47 &...

  • Page 51: Loading Long Papers

    To obtain optimum printing results, select the paper type that suits the paper. Media Name Media Type Control Panel Printer Driver Epson Bright White Ink Jet Paper Plain paper Plain paper Epson Ultra Glossy Photo Paper Ultra Glossy Epson Ultra Glossy Epson Premium Glossy Photo Paper Prem.

  • Page 52: Placing Originals On The Adf

    Preparing the Printer > > Placing Originals Placing Originals on the ADF Loading Capacity A4, Letter: 30 sheets or 3.3 mm 8.5x13 in., Legal: 10 sheets Even when the original meets the specifications for media that can be placed in the ADF, it may not feed from the ADF or the scan quality may decline depending on the paper properties or quality.
  • Page 53 Preparing the Printer > > Placing Originals Placing Originals on the ADF 3. Slide out the ADF edge guide. 4. Place the originals face-up and short edge first in the ADF, and then slide the ADF edge guide to the edge of the originals.

  • Page 54: Placing Originals On The Scanner Glass

    Preparing the Printer > > Placing Originals Placing Originals on the Scanner Glass ❏ Portrait originals: Select Portrait on the control panel as described below. Multi-Page > 2-up > Original Orientation > Portrait Place the originals on the ADF in the direction of the arrow. ❏...
  • Page 55 Preparing the Printer > > Placing Originals Placing Originals on the Scanner Glass 2. Remove any dust or stains on the surface of the scanner glass using a soft, dry, clean cloth. Note: If there is any trash or dirt on the scanner glass, the scanning range may expand to include it, so the image of the original may be displaced or reduced.

  • Page 56: Managing Contacts

    Preparing the Printer > > Managing Contacts Registering or Editing Contacts Placing an ID Card for Copying Place an ID card 5 mm away from the corner mark of the scanner glass. Managing Contacts Registering a contacts list allows you to easily enter destinations. You can register up to 100 entries, and you can use the contacts list when you enter a fax number.

  • Page 57: Registering Or Editing Grouped Contacts

    Preparing the Printer > > Managing Contacts Register Contacts on a Computer Registering or Editing Grouped Contacts Adding contacts to a group allows you to send a fax to multiple destinations at the same time. 1. Select Settings on the home screen. u d l r To select an item, use the buttons, and then press the OK button.

  • Page 58: Menu Options For Settings

    Preparing the Printer > > Menu Options for Settings Menu Options for Supply Status Destination Setting Items Items Settings and Explanation Name Enter a name displayed in the contacts in 30 characters or less in Unicode (UTF-8). If you do not specify this, leave it blank. Index Word Enter words to search in 30 characters or less in Unicode (UTF-8).

  • Page 59: Menu Options For Maintenance

    Preparing the Printer > > Menu Options for Settings Menu Options for Maintenance Ink Level: Displays the approximate levels of the ink cartridges. When is displayed, the ink cartridge is running low. When is displayed, the ink cartridge is expended. You can replace ink cartridges from this screen.

  • Page 60: Menu Options For Printer Setup

    Preparing the Printer > > Menu Options for Settings Menu Options for Printer Setup Menu Options for Printer Setup Select the menus on the control panel as described below. Settings > Printer Setup Paper Source Settings: Paper Setting: Select the paper size and paper type you loaded in the paper source. A4/Letter Auto Switching: Select On to feed paper from the paper source set as A4 size when there is no paper source set as Letter, or feed from the paper source set as Letter size when there is no paper source set as...
  • Page 61 Preparing the Printer > > Menu Options for Settings Menu Options for Printer Setup Power Off Settings: Your product may have this feature or the Power Off Timer feature depending on the location of purchase. ❏ Power Off If Inactive Select this setting to turn the printer off automatically if it is not used for a specified period of time.

  • Page 62: Menu Options For Network Settings

    Menu Options for Epson Connect Services Select the menus on the control panel as described below. Settings > Epson Connect Services Register/Delete: Register or delete the printer to or from the Epson Connect services. For usage guides, see the following portal website.

  • Page 63: Menu Options For Google Cloud Print Services

    Email Address: Check the printer's email address that is registered to the Epson Connect services. Status: Check whether or not the printer is registered and connected to the Epson Connect services. Related Information “Printing Using a Network Service” on page 179 &...

  • Page 64: Menu Options For Fax Settings

    Preparing the Printer > > Menu Options for Settings Menu Options for Print Counter Edit: Edit the entries and groups registered in contacts. Delete: Delete the entry or group registered in contacts. Print Contacts: Print the entry information and group information for the contacts in the list. Menu Options for Fax Settings Select the menu on the control panel as described below.

  • Page 65: Menu Options For Customer Research

    Select the menus on the control panel as described below. Settings > Customer Research Select Approve to provide product usage information such as the number of prints to Seiko Epson Corporation. Menu Options for Restore Default Settings Select the menus on the control panel as described below.

  • Page 66: Saving Power - Control Panel

    Preparing the Printer > > Saving Power Saving Power - Control Panel Saving Power - Control Panel 1. Select Settings on the home screen. u d l r To select an item, use the buttons, and then press the OK button. 2.

  • Page 67: Fax Settings

    Fax Settings > > Connecting the Printer to a Phone Line Compatible Telephone Lines Fax Settings Before Using Fax Features Set up the following to use the fax features. ❏ Connect the printer correctly with the phone line and, if necessary, with a phone ❏...

  • Page 68: Connecting The Printer To A Phone Line

    Fax Settings > > Connecting the Printer to a Phone Line Connecting the Printer to a Phone Line Connecting the Printer to a Phone Line Connect the printer to a telephone wall jack using an RJ-11 (6P2C) phone cable. When connecting a telephone to the printer, use a second RJ-11 (6P2C) phone cable.

  • Page 69: Connecting Your Phone Device To The Printer

    Fax Settings > > Connecting the Printer to a Phone Line Connecting Your Phone Device to the Printer Connecting Your Phone Device to the Printer When using the printer and your telephone on a single phone line, connect the telephone to the printer. Note: ❏...

  • Page 70: Making The Printer Ready To Send And Receive Faxes (Using Fax Setting Wizard)

    Fax Settings > Making the Printer Ready to Send and Receive Faxes (Using Fax Setting Wizard) 3. Select Fax on the home screen. u d l r To select an item, use the buttons, and then press the OK button. 4.
  • Page 71 Fax Settings > Making the Printer Ready to Send and Receive Faxes (Using Fax Setting Wizard) 1. Make sure the printer is connected to the phone line. Note: Because an automatic fax connection check runs at the end of the wizard, the printer must be connected to the phone line before starting the wizard.

  • Page 72: Making Settings Individually For Printer's Fax Features

    Fax Settings > > Making Settings Individually for Printer's Fax Features Setting Receive Mode Note: ❏ If there are any errors reported, follow the instructions on the report to solve them. ❏ If the Select Line Type screen is displayed, select the line type. - When you are connecting the printer to a PBX phone system or terminal adapter, select PBX.
  • Page 73 Fax Settings > > Making Settings Individually for Printer's Fax Features Setting Receive Mode Usage of Manual Mode Receiving Faxes When the telephone rings, you can answer the ringing manually by picking up the handset. ❏ When you hear a fax signal (baud): Select Fax on the printer's home screen, press the # button to select receiving a fax, and then select .

  • Page 74: Making Settings When You Connect An External Phone Device

    Fax Settings > > … Making Settings Individually for Printer's Fax Features Making Settings When You Connect an Exter Related Information “Making Settings to Use an Answering Machine” on page 74 & “Usage of Manual Mode” on page 73 & Making Settings When You Connect an External Phone Device Making Settings to Use an Answering Machine You need settings to use an answering machine.

  • Page 75: Making Settings For Blocking Junk Faxes

    Fax Settings > > … Making Settings Individually for Printer's Fax Features Making Settings to Send and Receive Faxes o Related Information “Usage of Manual Mode” on page 73 & “Basic Settings Menu” on page 77 & Making Settings for Blocking Junk Faxes You can block junk faxes.

  • Page 76: Menu Options For Fax Settings

    Fax Settings > > Menu Options for Fax Settings Check Fax Connection Making Save to Computer Setting to Also Print on the Printer to Receive Faxes You can make the setting to print received faxes on the printer as well as save them on a computer. 1.

  • Page 77: Fax Setting Wizard

    Fax Settings > > Menu Options for Fax Settings Basic Settings Menu Fax Setting Wizard You can find the menu on the printer's control panel below: Settings > Fax Settings > Fax Setting Wizard Selecting Fax Setting Wizard makes basic fax settings. Follow the on-screen instructions. Related Information “Making the Printer Ready to Send and Receive Faxes (Using Fax Setting Wizard)”...

  • Page 78: Receive Settings Menu

    Fax Settings > > Menu Options for Fax Settings Receive Settings Menu Item Description If you have subscribed to a distinctive ring service from your telephone company, select the ring pattern to be used for incoming faxes. The distinctive ring service, offered by many telephone companies (the service name differs by company), allows you to have several phone numbers on one phone line.

  • Page 79: Report Settings Menu

    Fax Settings > > Menu Options for Fax Settings Report Settings Menu Item Description Auto Rotation Rotates faxes received as landscape-orientated, A5 size documents so that they are printed on A5 size paper. This setting is applied when A5 size is set in Settings > Printer Setup > Paper Source Settings >...

  • Page 80: Security Settings Menu

    Fax Settings > > Menu Options for Fax Settings User Default Settings Menu Security Settings Menu You can find the menu on the printer's control panel below: Settings > Fax Settings > Security Settings Item Description Direct Dialing Selecting On disables manual entry of the recipient's fax numbers allowing the operator to Restrictions select recipients only from the contacts list or sent history.

  • Page 81: Printing

    Printing > > Printing from the Printer Driver on Windows Printing Basics Printing Printing from the Printer Driver on Windows Accessing the Printer Driver When accessing the printer driver from the computer's control panel, the settings are applied to all of the applications.
  • Page 82 Printing > > Printing from the Printer Driver on Windows Printing Basics 2. Select Print or Page Setup from the File menu. 3. Select your printer. 4. Select Preferences or Properties to access the printer driver window. 5. Change the settings as necessary. See the menu options for the printer driver for details.

  • Page 83: Printing On 2-Sides

    “Available Paper and Capacities” on page 45 & Print Settings Manual 2-sided printing is available when EPSON Status Monitor 3 is enabled. However, it may not be available when the printer is accessed over a network or is used as a shared printer. Note: To enable EPSON Status Monitor 3, click Extended Settings on the Maintenance tab, and then select Enable EPSON Status Monitor 3.

  • Page 84: Printing Several Pages On One Sheet

    Printing > > Printing from the Printer Driver on Windows Printing Several Pages on One Sheet 3. Click Print. For manual 2-sided printing, when the first side has finished printing, a pop-up window is displayed on the computer. Follow the on-screen instructions. Related Information “Printing Basics”...

  • Page 85: Printing And Stacking In Page Order (Reverse Order Printing)

    Printing > > Printing from the Printer Driver on Windows Printing a Reduced or Enlarged Document Printing and Stacking in Page Order (Reverse Order Printing) You can print from the last page so that the documents are stacked in page order. Print Settings On the printer driver's Main tab, select Reverse Order.

  • Page 86: Printing One Image On Multiple Sheets For Enlargement (Creating A Poster)

    Printing > > … Printing from the Printer Driver on Windows Printing One Image on Multiple Sheets for Enlargement (Cre Note: This feature is not available for borderless printing. Related Information “Printing Basics” on page 81 & “More Options Tab” on page 98 &...
  • Page 87 Printing > > … Printing from the Printer Driver on Windows Printing One Image on Multiple Sheets for Enlargement (Cre Making Posters Using Overlapping Alignment Marks Here is an example of how to make a poster when 2x2 Poster is selected, and Overlapping Alignment Marks is selected in Print Cutting Guides.
  • Page 88 Printing > > … Printing from the Printer Driver on Windows Printing One Image on Multiple Sheets for Enlargement (Cre 2. Place the edge of Sheet 1 on top of Sheet 2 and align the cross marks, then temporarily tape the two sheets together from the back.
  • Page 89 Printing > > … Printing from the Printer Driver on Windows Printing One Image on Multiple Sheets for Enlargement (Cre 4. Tape the sheets together from the back. 5. Repeat steps 1 to 4 to tape Sheet 3 and Sheet 4 together. 6.
  • Page 90 Printing > > … Printing from the Printer Driver on Windows Printing One Image on Multiple Sheets for Enlargement (Cre 7. Place the edge of Sheet 1 and Sheet 2 on top of Sheet 3 and Sheet 4 and align the cross marks, and then temporarily tape them together from the back.
  • Page 91 Printing > > … Printing from the Printer Driver on Windows Printing One Image on Multiple Sheets for Enlargement (Cre 8. Cut the taped sheets in two along the horizontal red line through the alignment markers (this time, the line above the cross marks).

  • Page 92: Printing With A Header And Footer

    Printing > > Printing from the Printer Driver on Windows Printing with a Header and Footer 10. Cut off the remaining margins along the outer guide. Printing with a Header and Footer You can print information such as a user name and printing date in headers or footers. Print Settings On the printer driver's More Options tab, click Watermark Features, and then select Header/Footer.

  • Page 93: Printing An Anti-Copy Pattern

    Printing > > Printing from the Printer Driver on Windows Printing an Anti-Copy Pattern Related Information “Printing Basics” on page 81 & “More Options Tab” on page 98 & Printing an Anti-Copy Pattern You can print an anti-copy pattern on your printouts. When printing, the letters themselves are not printed and the entire print is screen-toned lightly.

  • Page 94: Printing Multiple Files Together

    Printing > > Printing from the Printer Driver on Windows Printing Using the Color Universal Print Feature Printing Multiple Files Together Job Arranger Lite allows you to combine several files created by different applications and print them as a single print job.

  • Page 95: Adjusting The Print Color

    Printing > > Printing from the Printer Driver on Windows Adjusting the Print Color Print Settings On the printer driver's More Options tab, click Image Options in the Color Correction setting. Select an option from the Color Universal Print setting. Click Enhancement Options to make further settings. Note: ❏...

  • Page 96: Printing To Emphasize Thin Lines

    Printing > > Printing from the Printer Driver on Windows Printing Clear Bar Codes Printing to Emphasize Thin Lines You can thicken thin lines that are too thin to print. Print Settings On the printer driver's More Options tab, click Image Options in the Color Correction setting. Select Emphasize Thin Lines.

  • Page 97: Canceling Printing

    Printing > > Printing from the Printer Driver on Windows Menu Options for the Printer Driver Related Information “Printing Basics” on page 81 & “Maintenance Tab” on page 99 & Canceling Printing You can cancel a print job from the computer. However, you cannot cancel a print job from the computer once it has been completely sent to the printer.
  • Page 98 Printing > > Printing from the Printer Driver on Windows Menu Options for the Printer Driver 2-Sided Printing Allows you to perform 2-sided printing. Settings You can specify the binding edge and the binding margins. When printing multi-page documents, you can select to print starting from either the front or the back side of the page.

  • Page 99: Printing From The Printer Driver On Mac Os

    Job Arranger Lite Opens the Job Arranger Lite window. You can save and edit data. EPSON Status Opens the EPSON Status Monitor 3 window. Here you can confirm the status of the printer and the Monitor 3 consumables. Monitoring Allows you to make settings for items on the EPSON Status Monitor 3 window.
  • Page 100 Sierra (10.12), OS X El Capitan (10.11), OS X Yosemite (10.10), OS X Mavericks (10.9), OS X Mountain Lion (10.8), the Epson printer driver has not been installed correctly. Enable it from the following menu. Select System Preferences from the Apple menu > Printers & Scanners (or Print & Scan, Print & Fax), remove the printer, and then add the printer again.

  • Page 101: Printing On 2-Sides

    Printing > > Printing from the Printer Driver on Mac OS Printing on 2-Sides Printing on 2-Sides You can print on both sides of the paper. Note: ❏ This feature is not available for borderless printing. ❏ If you do not use paper that is suitable for 2-sided printing, the print quality may decline and paper jams may occur. ❏...

  • Page 102: Printing Several Pages On One Sheet

    Printing > > Printing from the Printer Driver on Mac OS Printing and Stacking in Page Order (Reverse Order Printing) Printing Several Pages on One Sheet You can print two or four pages of data on a single sheet of paper. Print Settings Select Layout from the pop-up menu.

  • Page 103: Printing A Reduced Or Enlarged Document

    Printing > > Printing from the Printer Driver on Mac OS Printing a Reduced or Enlarged Document “Menu Options for Paper Handling” on page 105 & Printing a Reduced or Enlarged Document You can reduce or enlarge the size of a document by a specific percentage or to fit the paper size you loaded in the printer.

  • Page 104: Adjusting The Print Color

    You can adjust the colors used in the print job. These adjustments are not applied to the original data. Print Settings Select Color Matching from the pop-up menu, and then select EPSON Color Controls. Select Color Options from the pop-up menu, and then select one of the available options. Click the arrow next to Advanced Settings, and then make more detailed settings.
  • Page 105 ColorSync Select the method for color adjustment. These options adjusts colors between the printer and the computer display to minimize the difference in color. EPSON Color Controls Menu Options for Paper Handling Collate pages Prints multi-page documents collated in order and sorted into sets.

  • Page 106: Making Operation Settings For The Mac Os Printer Driver

    Printing > > Printing from the Printer Driver on Mac OS Making Operation Settings for the Mac OS Printer Driver Grayscale Select when you want to print in black or shades of gray. Mirror Image Inverts an image to print as it would appear in a mirror. Menu Options for Color Options Manual Settings Adjusts the color manually.

  • Page 107: Printing From Smart Devices

    Using Epson iPrint Epson iPrint is an application that allows you to print photos, documents, and web pages from a smart device such as a smartphone or tablet. You can use local print, printing from a smart device that is connected to the same wireless network as your printer, or remote print, printing from a remote location over the Internet.

  • Page 108: Using Epson Print Enabler

    Displays photos and documents you selected. Starts printing. Note: To print from the document menu using iPhone, iPad, and iPod touch running iOS, start Epson iPrint after transferring the document you want to print using the file sharing function in iTunes. Using Epson Print Enabler You can wirelessly print your documents, emails, photos, and web pages right from your Android phone or tablet (Android v4.4 or later).

  • Page 109: Using Airprint

    3. On your Android device, install the Epson Print Enabler plug-in from Google Play. 4. Connect your Android device to the same wireless network as your printer. 5. Go to Settings on your Android device, select Connected devices > Printing, and then enable Epson Print Enabler.

  • Page 110: Canceling The Ongoing Job

    Printing > Canceling the Ongoing Job Canceling the Ongoing Job Press the button on the printer's control panel to cancel the print job in progress.

  • Page 111: Copying

    Copying > Copying Copying Copying 1. Load paper in the printer. 2. Place the originals. Note: When originals are placed in the ADF, ADF is displayed on the control panel. When you start copying, originals are copied from the ADF even if there is an original on the scanner glass. 3.

  • Page 112: Copying On 2-Sides

    Copying > Menu Options for Copying Copying on 2-Sides 1. Select Copy on the home screen. u d l r To select an item, use the buttons, and then press the OK button. 2. Press the OK button to display the print settings, and then press the button.
  • Page 113 Copying > Menu Options for Copying B&W: Copies the original in black and white (monochrome). 2-Sided: ❏ 1→1-Sided Copies one side of an original onto a single side of paper. ❏ 1→2-Sided Copies two single-sided originals onto both sides of a single sheet of paper. Select the orientation of your original and the binding position of the paper.
  • Page 114 Copying > Menu Options for Copying Original Size: Select the size of your original. When copying non-standard size originals, select the size closest to your original. Multi-Page: ❏ Single Page Copies a single-sided original onto a single sheet. ❏ 2-up Copies two single-sided originals onto a single sheet in 2-up layout.

  • Page 115: Scanning

    You can send scanned images from the printer's control panel to the following destinations. To Computer (JPEG)/To Computer (PDF)/To Computer (Email)/To Computer (Custom) You can save the scanned image to a computer connected to the printer. Before scanning, install Epson Scan 2 and Epson Event Manager on your computer.
  • Page 116 4. Select the computer to which you want to save the scanned images. Note: ❏ You can change the scan settings such as the scanning size, folder to save, or save format, by using Epson Event Manager. ❏ When the printer is connected to a network, you can select the computer to which you want to save the scanned image.
  • Page 117 Scanning > > Scanning Using the Control Panel Scanning to a Computer 3. Click Make Job Settings.
  • Page 118 Scanning > > Scanning Using the Control Panel Scanning to a Computer 4. Make scan settings on the Job Settings screen. ❏ Edit Job Settings: Select Custom Action. ❏ Setting: Scan using the best settings for the selected type of original. Click Detailed Settings for Scanning to set the items such as the resolution or the color for saving the scanned image.

  • Page 119: Scanning Using Wsd

    Scanning Using the Control Panel Scanning Using WSD 6. Make sure that the Custom Action is selected on the Custom Action list. 7. Click Close to close Epson Event Manager. Scanning Using WSD Note: ❏ This feature is only available for computers running Windows 10/Windows 8.1/Windows 8/Windows 7/Windows Vista.
  • Page 120 Scanning > > Scanning Using the Control Panel Scanning Using WSD 3. Select To WSD. 4. Select a computer. 5. Press the button. Related Information “Placing Originals” on page 51 & Setting Up a WSD Port This section explains how to set up a WSD port for Windows 7/Windows Vista. Note: For Windows 10/Windows 8.1/Windows 8, the WSD port is set up automatically.

  • Page 121: Scanning From A Computer

    Select the printer name when using with WSD. Scanning from a Computer Scanning Using Epson Scan 2 You can scan by using the scanner driver "Epson Scan 2". See the Epson Scan 2 help for an explanation of each setting item.
  • Page 122 > Scanning from a Computer Scanning Using Epson Scan 2 Scanning Documents (Document Mode) Using Document Mode in Epson Scan 2, you can scan originals using detailed settings that are suitable for text documents. 1. Place the originals. Note: If you want to scan multiple originals, place them into the ADF.
  • Page 123 > > Scanning from a Computer Scanning Using Epson Scan 2 5. Make other scan settings if necessary. ❏ You can preview the scanned image by clicking the Preview button. The preview window opens, and the previewed image is displayed.
  • Page 124 7. Click Scan. Related Information “Placing Originals” on page 51 & Scanning Photos or Pictures (Photo Mode) Using Photo Mode in Epson Scan 2, you can scan originals with wide variety of image adjustment features that are suitable for photos or pictures.
  • Page 125 > > Scanning from a Computer Scanning Using Epson Scan 2 1. Place the originals. By placing multiple originals on the scanner glass, you can scan them all at the same time. Make sure there is a gap of at least 20 mm between the originals.
  • Page 126 Scanning > > Scanning from a Computer Scanning Using Epson Scan 2 5. Click Preview. The preview window opens, and the previewed images are displayed as thumbnails. Note: To preview the entire scanned area, clear the Thumbnail check box at the top of the preview widow.
  • Page 127 > > Scanning from a Computer Scanning Using Epson Scan 2 You can adjust the scanned image using detailed settings that are suitable for photos or pictures, such as the following. ❏ Brightness: You can adjust the brightness for the scanned image.

  • Page 128: Scanning From Smart Devices

    Scanning from Smart Devices Epson iPrint is an application that allows you to scan photos and documents from a smart device, such as a smartphone or tablet, that is connected to the same wireless network as your printer. You can save the scanned data on a smart device or to Cloud services, send it by email, or print it.
  • Page 129 Scanning > > Scanning from Smart Devices Scanning Using Epson iPrint The following screens are subject to change without notice. Home screen displayed when the application is started. Displays information on how to setup the printer and a FAQ. Displays the screen where you can select the printer and make printer settings. Once you have selected the printer, you do not need to select it again from the next time.

  • Page 130: Faxing

    Faxing > > Sending Faxes Using the Printer Sending Faxes Using the Control Panel Faxing Before Using Fax Features Check the following before you start using the fax features. ❏ The printer and the phone line, and (if necessary) the phone machine are connected correctly ❏...
  • Page 131 Faxing > > Sending Faxes Using the Printer Sending Faxes Using the Control Panel 2. Select Fax on the home screen. u d l r To select an item, use the buttons, and then press the OK button. 3. Specify the recipient. You can send the same monochrome fax to up to 100 recipients.

  • Page 132: Various Ways Of Sending Faxes

    Faxing > > Sending Faxes Using the Printer Various Ways of Sending Faxes Related Information “Managing Contacts” on page 56 & “Placing Originals” on page 51 & “Menu Options for Faxing” on page 137 & Sending Faxes Dialing from the External Phone Device You can send a fax by dialing using the connected telephone when you want to talk over the phone before sending a fax, or when the recipient's fax machine does not switch to the fax automatically.
  • Page 133 Faxing > > Sending Faxes Using the Printer Various Ways of Sending Faxes Sending Many Pages of a Monochrome Document (Direct Send) When sending a fax in monochrome, the scanned document is temporarily stored in the printer's memory. Therefore, sending a lot of pages may cause the printer to run out of memory and stop sending the fax. You can avoid this by enabling the Direct Send feature, however, it takes longer to send the fax because the printer performs scanning and sending simultaneously.
  • Page 134 Faxing > > Sending Faxes Using the Printer Various Ways of Sending Faxes You can also make settings such as the resolution and the sending method in Scan Settings or Fax Send Settings if necessary. 5. Press the button until return to Fax screen, and then press the button.

  • Page 135: Receiving Faxes On The Printer

    Faxing > > Receiving Faxes on the Printer Receiving Incoming Faxes “Sending Faxes Automatically Using the Control Panel” on page 130 & “Fax Send Settings” on page 138 & Receiving Faxes on the Printer If the printer is connected to the phone line and basic settings have been completed using the Fax Setting Wizard, you can receive faxes.
  • Page 136 Faxing > > Receiving Faxes on the Printer Receiving Incoming Faxes Receiving Faxes Without an External Phone Device The printer automatically switches to receive faxes when the number of rings you set in Rings to Answer is complete. Receiving Faxes With an External Phone Device A printer with an external phone device works as follows.

  • Page 137: Receiving Faxes By Making A Phone Call

    Faxing > > Menu Options for Faxing Receiving Faxes by Making a Phone Call You can receive a fax stored on another fax machine by dialing the fax number. Related Information “Receiving Faxes by Polling (Polling Receive)” on page 137 &...

  • Page 138: Scan Settings

    Faxing > > Menu Options for Faxing Fax Send Settings Menu You can select the following menus. ❏ Scan Settings ❏ Fax Send Settings ❏ More ❏ Contacts Manager See "Related Information" below for more details. Send Fax Press the button to send the fax.

  • Page 139: More

    Faxing > > Menu Options for Faxing More Direct Send Sends a monochrome fax while scanning the originals. Since scanned originals are not stored temporarily in the printer's memory even when sending a large volume of pages, you can avoid printer errors due to a lack of memory.

  • Page 140: Contacts Manager

    “Application for Configuring Fax Operations and Sending Faxes (FAX Utility)” on page 173 “Application for Sending Faxes (PC-FAX Driver)” on page 173 ❏ If the FAX Utility is not installed, install the FAX Utility using the EPSON Software Updater (application for updating software).
  • Page 141 Faxing > > Sending a Fax from a Computer Sending Documents Created Using an Application (Windows) Note: The following explanation uses Microsoft Word as an example. The actual operation may differ depending on the application you use. For details, see the application’s help. 1.
  • Page 142 Faxing > > Sending a Fax from a Computer Sending Documents Created Using an Application (Windows) ❏ Specifying a recipient (name, fax number and so on) directly: Do the steps below. Click the Manual Dial tab. Enter the necessary information. Click Add.

  • Page 143: Sending Documents Created Using An Application (Mac Os)

    Faxing > > Sending a Fax from a Computer Sending Documents Created Using an Application (Mac OS) Note: ❏ To stop transmitting, select the data, and click Cancel . You can also cancel using the printer's control panel. ❏ If an error occurs during transmission, the Communication error window appears. Check the error information and retransmit.

  • Page 144: Receiving Faxes On A Computer

    Faxing > Receiving Faxes on a Computer 6. Select the Recipient Settings menu, and then specify the recipient. ❏ Specifying a recipient (name, fax number, and so on) directly: Click the Add item, enter the necessary information, and then click .

  • Page 145: Saving Incoming Faxes On A Computer

    “Application for Configuring Fax Operations and Sending Faxes (FAX Utility)” on page 173 “Application for Sending Faxes (PC-FAX Driver)” on page 173 ❏ If the FAX Utility is not installed, install the FAX Utility using the EPSON Software Updater (application for updating software).

  • Page 146: Checking For New Faxes (Windows)

    Faxing > > Receiving Faxes on a Computer Checking for New Faxes (Windows) Note: ❏ If there are any faxes that have not been saved to the computer, you cannot cancel the feature that saves faxes on the computer. ❏ You can also change the settings on the printer. See "Related Information" below to change settings. Related Information “Making Save to Computer Setting not to Receive Faxes”...

  • Page 147: Checking For New Faxes (Mac Os)

    Faxing > > Receiving Faxes on a Computer Checking for New Faxes (Mac OS) Using the Notification Window (Windows) When you set to notify you the new faxes exist, a notification window is displayed near the task bar for each the fax.

  • Page 148: Using Other Faxing Features

    Faxing > > Using Other Faxing Features Printing Fax Report Manually Using Other Faxing Features Printing Fax Report Manually 1. Select Fax on the home screen. u d l r To select an item, use the buttons, and then press the OK button. 2.

  • Page 149: Replacing Ink Cartridges And Other Consumables

    2. Click EPSON Status Monitor 3 on the Maintenance tab. Note: If EPSON Status Monitor 3 is disabled, click Extended Settings on the Maintenance tab, and then select Enable EPSON Status Monitor 3. Checking the Status of the Remaining Ink and the Maintenance Box - Mac OS X 1.

  • Page 150: Ink Cartridge Codes

    Epson recommends the use of genuine Epson ink cartridges. Epson cannot guarantee the quality or reliability of non-genuine ink. The use of non-genuine ink may cause damage that is not covered by Epson’s warranties, and under certain circumstances, may cause erratic printer behavior. Information about non-genuine ink levels may not be displayed.
  • Page 151 ❏ Do not store the ink cartridges in high or freezing temperatures. ❏ For best results, Epson recommends using up ink cartridges before the best before date printed on the package, or within six months of opening the package, whichever is earlier.
  • Page 152 Replacing Ink Cartridges and Other Consumables > Ink Cartridge Handling Precautions ❏ Do not touch the sections shown in the illustration. Doing so may prevent normal operation and printing. ❏ Install all ink cartridges; otherwise you cannot print. ❏ Do not replace ink cartridges with the power off. Do not move the print head by hand; otherwise, you may damage the printer.

  • Page 153: Replacing Ink Cartridges

    “Ink Cartridge Handling Precautions” on page 150 & Maintenance Box Code Epson recommends the use of a genuine Epson maintenance box. Maintenance box code: C9344 Important: Once a maintenance box has been installed in a printer it cannot be used with other printers.

  • Page 154: Replacing A Maintenance Box

    Replacing Ink Cartridges and Other Consumables > Replacing a Maintenance Box ❏ Do not touch the sections shown in the illustration. Doing so may prevent normal operation and you may get smeared with ink. ❏ Do not drop the maintenance box or subject it to strong shocks. ❏...

  • Page 155: Temporarily Printing With Black Ink

    Because this feature is only available for approximately five days, replace the expended ink cartridge as soon as possible. Note: ❏ If EPSON Status Monitor 3 is disabled, access the printer driver, click Extended Settings on the Maintenance tab, and then select Enable EPSON Status Monitor 3. ❏ The available period varies depending on the usage conditions.

  • Page 156: Temporarily Printing With Black Ink - Control Panel

    Replacing Ink Cartridges and Other Consumables > > … Temporarily Printing with Black Ink Temp Temporarily Printing with Black Ink - Control Panel 1. When a message is displayed prompting you to replace the ink cartridges, select Proceed. A message is displayed telling you that you can temporarily print with black ink. 2.

  • Page 157: Temporarily Printing With Black Ink - Mac Os

    Replacing Ink Cartridges and Other Consumables > > … Temporarily Printing with Black Ink Temp ❏ When the following window is displayed, cancel printing. And then, printing again. Note: If you cannot cancel printing from the computer, cancel using the printer's control panel. Follow the steps below when printing again.

  • Page 158: Conserving Black Ink When The Black Ink Is Low (For Windows Only)

    You can continue printing while preparing a replacement black ink cartridge. This feature is only available when you select the following settings in the printer driver. ❏ Paper Type: plain papers ❏ Quality: Standard ❏ EPSON Status Monitor 3: Enabled...
  • Page 159 Conserving Black Ink when the Black Ink Is Lo Note: ❏ If EPSON Status Monitor 3 is disabled, access the printer driver, click Extended Settings on the Maintenance tab, and then select Enable EPSON Status Monitor 3. ❏ Composite black looks slightly different from pure black. In addition, the print speed is reduced.

  • Page 160: Maintaining The Printer

    We recommend to turn off the printer. If print quality has still not improved, contact Epson support. ❏ To prevent the print head from drying out, do not unplug the printer while the power is on.

  • Page 161: Checking And Cleaning The Print Head - Windows

    Maintaining the Printer > > … Checking and Cleaning the Print Head Checking and Cleaning the Print Head - Ma 5. Examine the printed pattern. ❏ If you cannot see any broken lines or missing segments as in the following "OK" pattern, the nozzles are not clogged.

  • Page 162: Aligning The Print Head

    Maintaining the Printer > Cleaning the Paper Path for Ink Smears 4. Click Nozzle Check. 5. Follow the on-screen instructions. Related Information “Loading Paper in the Rear Paper Feed” on page 48 & Aligning the Print Head If print results contain the following problems, align the print head to improve the printouts. ❏...

  • Page 163: Cleaning The Adf

    Maintaining the Printer > Cleaning the ADF 3. Select Paper Guide Cleaning. 4. Follow the on-screen instructions to clean the paper path. Note: Repeat this procedure until the paper is not smeared with ink. Related Information “Loading Paper in the Rear Paper Feed” on page 48 &...
  • Page 164 Maintaining the Printer > Cleaning the ADF Important: Using a dry cloth may damage the surface of the roller. Use the ADF after the roller has dried. 3. Close the ADF cover, and then open the document cover. 4. Clean the part that is shown in the illustration. Important: ❏...

  • Page 165: Cleaning The Scanner Glass

    Maintaining the Printer > Cleaning the Scanner Glass 5. If the problem cannot be cleared, turn off the printer by pressing the button, open the ADF cover, and then raise the ADF input tray. 6. Clean the part that is shown in the illustration. Cleaning the Scanner Glass When the copies or scanned images are smeared, clean the scanner glass.

  • Page 166: Cleaning The Translucent Film

    Maintaining the Printer > Cleaning the Translucent Film 1. Open the document cover. 2. Use a soft, dry, clean cloth to clean the surface of the scanner glass. Important: ❏ If the glass surface is stained with grease or some other hard-to-remove material, use a small amount of glass cleaner and a soft cloth to remove it.
  • Page 167 Maintaining the Printer > Cleaning the Translucent Film 2. Open the scanner unit. 3. Check if the translucent film is smeared. Smears are easier to see if you use a light. If there are smears (such as finger marks or grease) on the translucent film (A), go to the next step. A: Translucent film B: Rail Important:...
  • Page 168 Maintaining the Printer > Cleaning the Translucent Film 4. Moisten a cotton swab with the water with a few drops of detergent so that it is not dripping water, and then wipe the smeared part. Important: Wipe off the smear gently. If you press the cotton swab too hard to the film, the springs of the film may be dislocated and the printer may be damaged.

  • Page 169: Network Service And Software Information

    If the administrator password has not been set when accessing Web Config, the password must be set on the administrator password setting page. Do not forget the user name and the password. If you forget them, you will need to contact Epson service support. Running Web Config on a Web Browser 1.

  • Page 170: Running Web Config On Windows

    Epson Scan 2 is an application for controlling scanning. You can adjust the size, resolution, brightness, contrast, and quality of the scanned image. You can also start Epson Scan 2 from a TWAIN-compliant scanning application. See the application's help for details.

  • Page 171: Adding The Network Scanner

    ❏ If Add is grayed out, click Enable Editing. ❏ If the main screen of Epson Scan 2 is displayed, it has already been connected to the scanner. If you want to connect to another network, select Scanner > Settings to open the Scanner Settings screen.

  • Page 172: Application For Configuring Scanning Operations From The Control Panel

    Control Panel (Epson Event Manager) Epson Event Manager is an application that allows you to manage scanning from the control panel and save images to a computer. You can add your own settings as presets, such as the document type, the save folder location, and the image format.

  • Page 173: Application For Configuring Fax Operations And Sending Faxes (Fax Utility)

    Enter the application name in the search charm, and then select the displayed icon. ❏ Windows 7/Windows Vista/Windows XP Click the start button, and select All Programs (or Programs) > Epson Software > FAX Utility. Starting on Mac OS Select System Preferences from the menu >...

  • Page 174: Application For Quick And Fun Printing From A Computer (Epson Photo+)

    Computer (Epson Photo+) Epson Photo+ is an application that allows you to easily print images with a variety of layouts. You can use a variety of templates and perform image correction and adjust the position while viewing a preview of your document.

  • Page 175: Application For Updating Software And Firmware (Epson Software Updater)

    Click the start button, and then select All Programs (or Programs) > Epson Software > EPSON Software Updater. Note: You can also start EPSON Software Updater by clicking the printer icon on the task bar on the desktop, and then selecting Software Update. Starting on Mac OS Select Go >...

  • Page 176: Installing The Latest Applications

    Click the start button, and select All Programs or Programs > EpsonNet > EpsonNet Config SE > EpsonNet Config. Starting on Mac OS Go > Applications > Epson Software > EpsonNet > EpsonNet Config SE > EpsonNet Config. Installing the Latest Applications Note: When reinstalling an application, you need to uninstall it first.

  • Page 177: Adding The Printer (For Mac Os Only)

    Do not turn off the computer or the printer until the update is complete; otherwise, the printer may malfunction. Note: If you cannot find the application you want to update in the list, you cannot update using the EPSON Software Updater. Check for the latest versions of the applications from your local Epson website. http://www.epson.com Uninstalling Applications Log in to your computer as an administrator.

  • Page 178: Uninstalling Applications - Windows

    If the User Account Control window is displayed, click Continue. 7. Follow the on-screen instructions. Uninstalling Applications - Mac OS 1. Download the Uninstaller using EPSON Software Updater. Once you have downloaded the Uninstaller, you do not need to download it again each time you uninstall the application.

  • Page 179: Printing Using A Network Service

    6. Select the application you want to uninstall, and then click Uninstall. Important: The Uninstaller removes all drivers for Epson inkjet printers on the computer. If you use multiple Epson inkjet printers and you only want to delete some drivers, delete all of them first, and then install the necessary printer driver again.

  • Page 180: Solving Problems

    Turn the power off and on again. E-12 A borderless printing ink pad needs Contact Epson or an authorised Epson service provider to replace the to be replaced. borderless printing ink pad*. It is not a user-serviceable part. Borderless printing is not available, but printing with a border is available.

  • Page 181: Checking The Printer Status - Windows

    2. Click EPSON Status Monitor 3 on the Maintenance tab, and then click Details. You can check the printer status, ink levels, and error status. Note: If EPSON Status Monitor 3 is disabled, click Extended Settings on the Maintenance tab, and then select Enable EPSON Status Monitor 3. Related Information “Accessing the Printer Driver”...

  • Page 182: Checking The Software Status

    You may be able to clear the problem by updating the software to the latest version. To check the software status, use the software update tool. Related Information “Application for Updating Software and Firmware (EPSON Software Updater)” on page 175 & “Installing the Latest Applications” on page 176 &...

  • Page 183: Removing Jammed Paper From Rear Cover

    Solving Problems > > Removing Jammed Paper Removing Jammed Paper from Rear Cover Removing Jammed Paper from Rear Cover 1. Remove the rear cover. 2. Remove the jammed paper. 3. Remove jammed paper from the rear cover. 4. Insert the rear cover in the printer.

  • Page 184: Removing Jammed Paper From Inside The Printer

    Solving Problems > > Removing Jammed Paper Removing Jammed Paper from Inside the Printer Removing Jammed Paper from Inside the Printer Caution: ❏ Be careful not to trap your hand or fingers when opening or closing the scanner unit. Otherwise you may be injured.
  • Page 185 Solving Problems > > Removing Jammed Paper Removing Jammed Paper from Inside the Printer Important: Do not touch the white flat cable or translucent film inside the printer. Doing so may cause a malfunction. 3. Close the scanner unit. For safety, the scanner unit is closed in two steps. Note: The scanner unit cannot be opened from the position shown below.

  • Page 186: Removing Jammed Paper From The Adf

    Solving Problems > > Removing Jammed Paper Removing Jammed Paper from the ADF Removing Jammed Paper from the ADF 1. Open the ADF cover. 2. Remove the jammed paper. 3. Raise the ADF input tray. Important: Make sure that you open the ADF cover before raising the ADF input tray. Otherwise, the ADF may be damaged.

  • Page 187: Paper Does Not Feed Correctly

    Solving Problems > Paper Does Not Feed Correctly 4. Remove the jammed paper. 5. Lower the ADF input tray. 6. Close the ADF cover until it clicks. Paper Does Not Feed Correctly Check the following points, and then take the appropriate actions to solve the problem. ❏...

  • Page 188: Paper Jams

    Solving Problems > > Paper Does Not Feed Correctly Original Does Not Feed in the ADF Related Information “Environmental Specifications” on page 222 & “Paper Handling Precautions” on page 47 & “Available Paper and Capacities” on page 45 & “List of Paper Type” on page 51 &...

  • Page 189: Power And Control Panel Problems

    Solving Problems > > Power and Control Panel Problems Power Turns Off Automatically ❏ Load originals in the correct direction, and slide the ADF edge guides against the edges of the originals. ❏ Clean the inside of the ADF. ❏ Do not load originals above the line indicated by the triangle symbol on the ADF. ❏...

  • Page 190: Lcd Screen Gets Dark

    Solving Problems > > Cannot Print from a Computer Checking the Connection (Network) LCD Screen Gets Dark The printer is in sleep mode. Press any button on the control panel to return the LCD screen to its former state. Cannot Print from a Computer Checking the Connection (USB) ❏...

  • Page 191: Checking The Software And Data

    Checking the Software and Data ❏ Make sure that a genuine Epson printer driver is installed. If a genuine Epson printer driver is not installed, the available functions are limited. We recommend using a genuine Epson printer driver. See the related information link below for details.
  • Page 192 > Cannot Print from a Computer Checking the Software and Data Click the Driver tab. If your printer name is displayed in the list, a genuine Epson printer driver is installed on your computer. Mac OS Select System Preferences from the menu >...

  • Page 193: Checking The Printer Status From The Computer (Windows)

    Network connection: EPSON XXXX Series (network) If you install the printer driver multiple times, copies of printer driver may be created. If copies such as "EPSON XXXX Series (copy 1)" are created, right-click the copied driver icon, and then click Remove Device.

  • Page 194: When You Cannot Make Network Settings

    Solving Problems > > … When You Cannot Make Network Settings Cannot Connect from Devices Even Though Net When You Cannot Make Network Settings ❏ Turn off the devices you want to connect to the network. Wait for about 10 seconds, and then turn on the devices in the following order;...
  • Page 195 Solving Problems > > … When You Cannot Make Network Settings Cannot Connect from Devices Even Though Net ❏ You may not be able to connect to the wireless router when the wireless router has multiple SSIDs and devices are connected to different SSIDs on the same wireless router. Connect the computer or smart device to the same SSID as the printer.

  • Page 196: Checking The Ssid Connected To The Printer

    Solving Problems > > When You Cannot Make Network Settings Checking the SSID for the Computer Related Information “Checking the SSID Connected to the Printer” on page 196 & “Checking the SSID for the Computer” on page 196 & Checking the SSID Connected to the Printer You can check the SSID by printing a network connection report, network status sheet, or on Web Config.

  • Page 197: Wireless Lan (Wi-Fi) Connections Become Unstable When Using Usb 3.0 Devices On A Mac

    Solving Problems > Cannot Print from an iPhone, iPad, or iPod touch Mac OS Click the Wi-Fi icon at the top of the computer screen. A list of SSIDs is displayed and the connected SSID is indicated with a check mark. Wireless LAN (Wi-Fi) Connections Become Unstable When Using USB 3.0 Devices on a Mac When you connect a device to the USB 3.0 port on a Mac, radio frequency interference may occur.

  • Page 198: Printout Problems

    Solving Problems > > Printout Problems Colored Banding Appears at Intervals of Approximately 2.5 cm Printout Problems Printout is Scuffed or Color is Missing If you have not used the printer for a long time, the print head nozzles may be clogged and ink drops may not be discharged.

  • Page 199: Blurry Prints, Vertical Banding, Or Misalignment

    Solving Problems > > Printout Problems Print Quality is Poor Related Information “List of Paper Type” on page 51 & “Aligning the Print Head” on page 162 & Blurry Prints, Vertical Banding, or Misalignment Align the print head using the Vertical Alignment feature. Related Information “Aligning the Print Head”...

  • Page 200: Paper Is Smeared Or Scuffed

    ❏ For best results, use up ink cartridge within six months of opening the package. ❏ Try to use genuine Epson ink cartridges. This product is designed to adjust colors based on the use of genuine Epson ink cartridges. The use of non-genuine ink cartridges may cause print quality to decline.

  • Page 201: Paper Is Smeared During Automatic 2-Sided Printing

    & Images or Photos are Printed in Unexpected Colors When printing from the Windows printer driver, the Epson auto photo adjustment setting is applied by default depending on the paper type. Try change the setting. On the More Options tab, select Custom in Color Correction, and then click Advanced. Change the Scene Correction setting from Auto Correct to any other option.

  • Page 202: Edges Of The Image Are Cropped During Borderless Printing

    Solving Problems > > Printout Problems Printed Characters Are Incorrect or Garbled “Printing Basics” on page 99 & Edges of the Image are Cropped During Borderless Printing During borderless printing, the image is slightly enlarged and the protruding area is cropped. Select a smaller enlargement setting.

  • Page 203: The Printed Image Is Inverted

    Solving Problems > > Printout Problems An Image of the Reverse Side of the Original Appears in the Copied Image ❏ If you use the printer driver you had previously used, printed characters may be garbled. Make sure that the printer driver you are using is for this printer.

  • Page 204: Banding Appears When Copying From The Adf

    Solving Problems > > Other Printing Problems Printing Is Too Slow Related Information “Menu Options for Copying” on page 112 & Banding Appears when Copying from the ADF Depending on the original, banding may appear when copying from the ADF. ❏...

  • Page 205: Printing Or Copying Slows Down Dramatically During Continuous Operation

    In Windows, make sure the printer (scanner) is displayed in Scanner and Camera. The printer (scanner) should be displayed as "EPSON XXXXX (printer name)". If the printer (scanner) is not displayed, uninstall and then re- install Epson Scan 2. See the following to access Scanner and Camera.

  • Page 206: Cannot Start Scanning When Using The Control Panel

    “Installing the Latest Applications” on page 176 & Cannot Start Scanning when Using the Control Panel ❏ Make sure Epson Scan 2 and Epson Event Manager are installed correctly. ❏ Check the scanning setting assigned in Epson Event Manager. Scanned Image Problems...

  • Page 207: The Text Or Image Scanned From The Adf Is Squeezed Or Stretched

    Some originals may not be scanned properly from the ADF. Place originals on the scanner glass. The Image Quality Is Rough ❏ Set the Mode in Epson Scan 2 according to the original you want to scan. Scan using the settings for documents in Document Mode, and the settings for photos in Photo Mode.

  • Page 208: Moiré Patterns (Web-Like Shadows) Appear

    ❏ Select Document Mode as the Mode in Epson Scan 2. Scan using the settings for documents in Document Mode. ❏ In Document Mode in Epson Scan 2, when Image Type on the Main Settings tab is set to Black & White, adjust Threshold on the Advanced Settings tab. When you increase the Threshold, the black color area becomes larger.

  • Page 209: Cannot Preview In Thumbnail

    ❏ Originals with creases or wrinkles ❏ In Document Mode in Epson Scan 2, when Image Type on the Main Settings tab is set to Black & White, adjust Threshold on the Advanced Settings tab. When you increase the Threshold, black becomes stronger.

  • Page 210: Other Scanning Problems

    Scanning Stops when Scanning to PDF/Multi-TIFF ❏ When scanning using Epson Scan 2, you can continuously scan up to 999 pages in PDF format and up to 200 pages in Multi-TIFF format.

  • Page 211: Problems When Sending And Receiving Faxes

    Solving Problems > > Problems when Sending and Receiving Faxes Cannot Send or Receive Faxes Problems when Sending and Receiving Faxes Related Information “Cannot Send or Receive Faxes” on page 211 & “Cannot Send Faxes” on page 212 & “Cannot Send Faxes to a Specific Recipient” on page 213 &...

  • Page 212: Cannot Send Faxes

    ❏ In Windows, make sure the printer (fax) is displayed in Devices and Printers, Printer, or Printers and Other Hardware. The printer (fax) is displayed as "EPSON XXXXX (FAX)". If the printer (fax) is not displayed, uninstall and then re-install the FAX Utility. See the following to access Devices and Printers, Printer, or Printers and Other Hardware.

  • Page 213: Cannot Send Faxes To A Specific Recipient

    Solving Problems > > Problems when Sending and Receiving Faxes Cannot Receive Faxes Cannot Send Faxes to a Specific Recipient Check the following if you cannot send faxes to a specific recipient due to an error. ❏ If the recipient machine does not pick up your call within 50 seconds after the printer has finished dialing, the call ends with an error.

  • Page 214: Memory Full Error Occurs

    Solving Problems > > Problems when Sending and Receiving Faxes Received Fax Quality Is Poor Memory Full Error Occurs ❏ If the printer has been set to save received faxes on a computer, turn on the computer that is set to save the faxes.

  • Page 215: Received Faxes Are Not Printed

    Solving Problems > > … Other Faxing Problems Sender's Fax Number Not Displayed on Received Faxes or the Num Related Information “More” on page 139 & “Basic Settings Menu” on page 77 & Received Faxes Are Not Printed If an error has occurred on the printer, such as a paper jam, the printer cannot print received faxes. Check the printer.

  • Page 216: Other Problems

    Solving Problems > > Other Problems Application Is Blocked by a Firewall (for Windows Only) Other Problems Slight Electric Shock when Touching the Printer If many peripherals are connected to the computer, you may feel a slight electric shock when touching the printer. Install a ground wire to the computer that is connected to the printer.

  • Page 217: Appendix

    Appendix > > Technical Specifications Printer Specifications Appendix Technical Specifications Printer Specifications Print Head Nozzle Placement Black ink nozzles: 180 Color ink nozzles: 59 for each color Plain Paper 64 to 90 g/m2(17 to 24lb) Weight of Paper Envelopes Envelope #10, DL, C6: 75 to 90 g/m2 (20 to 24 lb) Even when the paper thickness is within this range, the paper may not feed in the printer or the print quality may decline depending on the paper properties or quality.

  • Page 218: Scanner Specifications

    Appendix > > Technical Specifications Interface Specifications Printable Area for Envelopes Print quality may decline in the shaded areas due to the printer's mechanism. 3.0 mm (0.12 in.) 5.0 mm (0.20 in.) 18.0 mm (0.71 in.) 41.0 mm (1.61 in.) Scanner Specifications Scanner Type Flatbed...

  • Page 219: Fax Specifications

    IPP Printing (Windows, Mac IPv4, IPv6 UPnP Printing IPv4 Information appliance PictBridge Printing (Wi-Fi) IPv4 Digital camera ✓ Epson Connect (Email Print, IPv4 Remote Print) ✓ AirPrint (iOS, Mac OS) IPv4, IPv6 iOS 5 or later, Mac OS X v10.7 or later...

  • Page 220: Wi-Fi Specifications

    Supported Third Party Services Functions Supported Remarks ✓ Network Scanning Epson Scan 2 IPv4, IPv6 ✓ Event Manager IPv4 Epson Connect (Scan to IPv4 Cloud) ✓ AirPrint (Scan) IPv4, IPv6 OS X Mavericks or later ✓ Send a fax IPv4 ✓...

  • Page 221: Dimensions

    Sleep mode: Approx. 0.7 W Power off: Approx. 0.2 W Power off: Approx. 0.3 W Note: ❏ Check the label on the printer for its voltage. ❏ For European users, see the following Website for details on power consumption. http://www.epson.eu/energy-consumption...

  • Page 222: Environmental Specifications

    Appendix > > Technical Specifications System Requirements Environmental Specifications Operation Use the printer within the range shown in the following graph. Temperature: 10 to 35°C (50 to 95°F) Humidity: 20 to 80% RH (without condensation) Storage Temperature: -20 to 40°C (-4 to 104°F) Humidity: 5 to 85% RH (without condensation) You can store for one month at 40°C (104°F).

  • Page 223: Regulatory Information

    Netherlands, Italy, Portugal, Spain, Denmark, Finland, Norway, Sweden, Iceland, Croatia, Cyprus, Greece, Slovenia, Malta, Bulgaria, Czech, Estonia, Hungary, Latvia, Lithuania, Poland, Romania, and Slovakia. Epson cannot accept responsibility for any failure to satisfy the protection requirements resulting from a non- recommended modification of the products.

  • Page 224: Transporting And Storing The Printer

    Appendix > Transporting and Storing the Printer Printers can be misused by improperly copying copyrighted materials. Unless acting on the advice of a knowledgeable attorney, be responsible and respectful by obtaining the permission of the copyright holder before copying published material. Transporting and Storing the Printer When you need to transport the printer to move or for repairs, follow the steps below to pack the printer.
  • Page 225 Appendix > Transporting and Storing the Printer 6. Open the scanner unit with the document cover closed. Secure the ink cartridge holder to the case with tape. 7. Close the scanner unit. For safety, the scanner unit is closed in two steps. Note: The scanner unit cannot be opened from the position shown below.

  • Page 226: Copyright

    Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of this product or third parties for damages, losses, costs, or expenses incurred by the purchaser or third parties as a result of accident, misuse, or abuse of this product or unauthorized modifications, repairs, or alterations to this product, or (excluding the U.S.)

  • Page 227: Technical Support Web Site

    Technical Support Web Site If you need further help, visit the Epson support website shown below. Select your country or region and go to the support section of your local Epson website. The latest drivers, FAQs, manuals, or other downloadables are also available from the site.

  • Page 228: Contacting Epson Support

    Depending on the product, the dial list data for fax and/or network settings may be stored in the product’s memory. Due to breakdown or repair of a product, data and/or settings may be lost. Epson shall not be responsible for the loss of any data, for backing up or recovering data and/or settings even during a warranty period.
  • Page 229 Epson Helpdesk Phone: 1300-361-054 Epson Helpdesk is provided as a final backup to make sure our clients have access to advice. Operators on the Helpdesk can aid you in installing, configuring and operating your Epson product. Our Pre-sales Helpdesk staff can provide literature on new Epson products and advise where the nearest dealer or service agent is located.
  • Page 230 Phone: 0800 237 766 Epson Helpdesk is provided as a final backup to make sure our clients have access to advice. Operators on the Helpdesk can aid you in installing, configuring and operating your Epson product. Our Pre-sales Helpdesk staff can provide literature on new Epson products and advise where the nearest dealer or service agent is located.
  • Page 231 Appendix > > Where to Get Help Contacting Epson Support ❏ Product usage questions or problems ❏ Enquiries on repair service and warranty Help for Users in Vietnam Contacts for information, support, and services are: Epson Service Center 65 Truong Dinh Street, District 1, Ho Chi Minh City, Vietnam.
  • Page 232 Appendix > > Where to Get Help Contacting Epson Support Province Company Name Address Phone E-mail SEMARANG Epson Sales and Komplek Ruko Metro Plaza Block 024 8313807 / 024 8417935 Service Semarang C20 Jl. MT Haryono No. 970 esssmg@epson-indonesia.co.id Semarang -JAWA TENGAH esssmg.support@epson-indonesia.co.id...
  • Page 233 Appendix > > Where to Get Help Contacting Epson Support Province Company Name Address Phone E-mail MANADO EPSON SALES AND Jl. Piere Tendean Blok D No 4 0431- 8805896 SERVICE Manado Kawasan Mega Mas Boulevard - MND-ADMIN@EPSON-INDONESIA.CO.ID Manado 95111 MND-TECHNICAL@EPSON- INDONESIA.CO.ID...
  • Page 234 To obtain technical support as well as other after-sales services, users are welcome to contact Epson Hong Kong Limited. Internet Home Page http://www.epson.com.hk Epson Hong Kong has established a local home page in both Chinese and English on the Internet to provide users with the following information: ❏ Product information ❏ Answers to Frequently Asked Questions (FAQs) ❏...
  • Page 235 Accessible 9am to 6pm, Monday through Saturday (Except public holidays) Help for Users in the Philippines To obtain technical support as well as other after sales services, users are welcome to contact the Epson Philippines Corporation at the telephone, fax numbers and e-mail address below: World Wide Web http://www.epson.com.ph...
  • Page 236 Appendix > > Where to Get Help Contacting Epson Support ❏ Product usage questions or problems ❏ Enquiries on repair service and warranty Epson Philippines Corporation Trunk Line: +632-706-2609 Fax: +632-706-2663...

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