Epson WorkForce WF-2510WF User Manual

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User's Guide
NPD4708-00 EN

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Summary of Contents for Epson WorkForce WF-2510WF

  • Page 1 User’s Guide NPD4708-00 EN...
  • Page 2: Copyright And Trademarks

    The information contained herein is designed only for use with this Epson product. Epson is not responsible for any use of this information as applied to other products.
  • Page 3 General Notice: Other product names used herein are for identification purposes only and may be trademarks of their respective owners. Epson disclaims any and all rights in those marks. Copyright © 2012 Seiko Epson Corporation. All rights reserved.
  • Page 4: Table Of Contents

    Accessing the printer driver for Mac OS X..30 Using Epson Connect Service....9 Basic Operations......31 Basic printing.
  • Page 5 User’s Guide Contents Using the control panel....98 Faxing For Windows......101 Introducing FAX Utility.
  • Page 6 Problems Indicated by Messages on the LCD Contacting Epson Support....157 Screen or Status Light..... 138 Before Contacting Epson.
  • Page 7 User’s Guide Contents Help for Users in Taiwan....158 Help for Users in Australia....159 Help for Users in Singapore.
  • Page 8: Introduction

    User’s Guide Introduction Introduction Where to Find Information The latest version of the following manuals are available on the Epson support website. http://www.epson.eu/Support (Europe) http://support.epson.net/ (other than Europe) ❏ Start Here (paper): Provides you with information on setting up the product and installing the software.
  • Page 9: Using Epson Connect Service

    ❏ Mac OS X refers to Mac OS X 10.5.8, 10.6.x, 10.7.x. Using Epson Connect Service Using Epson Connect and other companies’ services, you can easily print directly from your smartphone, tablet PC or laptop, anytime and practically anywhere even across the globe! The services available vary by product. For more information about the printing and other services, visit the following URL: https://www.epsonconnect.com/...
  • Page 10: Important Instructions

    User’s Guide Important Instructions Important Instructions Safety Instructions Read and follow these instructions to ensure safe use of this product. Make sure you keep this guide for future reference. Also, be sure to follow all warnings and instructions marked on the product. ❏...
  • Page 11: Setting Up/Using The Product

    User’s Guide Important Instructions Setting up/using the product ❏ Do not block or cover the vents and openings in the product. ❏ Use only the type of power source indicated on the product’s label. ❏ Avoid using outlets on the same circuit as photocopiers or air control systems that regularly switch on and off. ❏...
  • Page 12: Using The Product With A Wireless Connection

    Epson Status Monitor, your LCD, or lights on the control panel will advise you when this part needs replacing.
  • Page 13: Restrictions On Copying

    User’s Guide Important Instructions Restrictions on Copying Observe the following restrictions in order to ensure the responsible and legal use of the product. Copying of the following items is prohibited by law: ❏ Bank bills, coins, government-issued marketable securities, government bond securities, and municipal securities ❏...
  • Page 14: Getting To Know Your Product

    User’s Guide Getting to Know Your Product Getting to Know Your Product Available Features Check what is available for your product. WF-2510 WF-2520 WF-2530 WF-2540 WF-2511 WF-2521 WF-2531 WF-2541 WF-2528 WF-2538 WF-2548 ✓ ✓ ✓ ✓ Print ✓ ✓ ✓ ✓...
  • Page 15 User’s Guide Getting to Know Your Product ADF input tray (place your originals here to be copied) ADF output tray (your originals are ejected here as they are copied) * The availability of this part varies by product. Edge guide Rear paper feed Paper support extension Paper support...
  • Page 16: Guide To The Control Panel

    User’s Guide Getting to Know Your Product Scanner Unit Ink cartridge holder Print head (under the ink cartridge holder) AC inlet LAN port EXT. port LINE port USB connector * The availability of this part varies by product. Guide to the Control Panel Note: Although the control panel design and menu and option names and other items in the LCD display may slightly differ from the actual product, the method of operation is the same.
  • Page 17: Buttons And Lcd

    User’s Guide Getting to Know Your Product Buttons and LCD Buttons Function Turns the product on and off Enters copy mode. Enters fax mode. Enters scan mode. LCD screen (color 2.5-inch display) LCD screen (monochrome 2-line display) l, u, r, d, OK Press l, u, r, d to select menus.
  • Page 18: Lights

    Displayed on the color 2.5-inch display. Indicates the status as follows. Green: Epson Connect services are online. Red: Epson Connect services are suspended. Gray: Epson Connect services are unavailable. “Using Epson Connect Service” on page 9 & Lights Lights Function On when the product is on.
  • Page 19: Paper And Media Handling

    You can achieve good results with most types of plain paper. However, coated papers provide superior prints because they absorb less ink. Epson provides special papers that are formulated for the ink used in Epson ink jet products, and recommends these papers to ensure high-quality results.
  • Page 20 11mm up to 11mm up to 11mm up to 11mm Legal User Defined Envelope Epson Bright White Ink Jet Paper Epson Photo Quality Ink Jet Paper ✓ Epson Matte Paper - Heavyweight ✓ Epson PhotoPaper ✓ 10 × 15 cm (4 × 6 in.) ✓...
  • Page 21: Paper Type Settings On The Lcd Screen

    The table below lists the settings you should choose for your paper. For this paper LCD paper type Plain paper Plain Paper Epson Bright White Ink Jet Paper Epson Ultra Glossy Photo Paper Photo Paper Epson Premium Glossy Photo Paper Epson Premium Semigloss Photo Paper...
  • Page 22: Loading Paper And Envelopes

    User’s Guide Paper and Media Handling Note: The availability of special media varies by location. For the latest information on media available in your area, contact Epson support. “Technical Support Web Site” on page 157 & Loading Paper and Envelopes Follow these steps to load paper: Flip the feeder guard forward.
  • Page 23 User’s Guide Paper and Media Handling Load paper with the printable side up, against the right side of the rear paper feed. Note: ❏ Fan and align the edges of the paper before loading. ❏ The printable side is often whiter or brighter than the other side. ❏...
  • Page 24: Placing Originals

    For plain paper, do not load paper above the H arrow mark inside the edge guide. For Epson special media, make sure the number of sheets is less than the limit specified for the media. “Selecting Paper” on page 19 &...
  • Page 25 User’s Guide Paper and Media Handling Important: To prevent paper jams, avoid the following documents. For these types, use the scanner glass. ❏ Documents held together with paper clips, staples, etc. ❏ Documents that have tape or paper stuck to them. ❏...
  • Page 26: Scanner Glass

    User’s Guide Paper and Media Handling Slide the edge guide until it is flush with the originals. Check that the ADF light in the control panel is on. Note: ❏ The ADF light may stay off if there is any other original on the scanner glass. If you press x in this case, the original on the scanner glass will be copied, scanned, or faxed instead of the originals in the ADF.
  • Page 27 Paper and Media Handling Slide the original to the corner. Note: See the following sections if any problems occur with the scanning area or the scanning direction when using EPSON Scan. “The edges of your original are not scanned” on page 142 &...
  • Page 28: Copying

    User’s Guide Copying Copying Copying Documents Basic copying Follow the steps below to copy documents. Load paper. “Loading Paper and Envelopes” on page 22 & Place your original(s) in the Automatic Document Feeder or on the scanner glass. “Placing Originals” on page 24 &...
  • Page 29: Printing

    Note for Windows users: ❏ Your printer driver automatically finds and installs the latest version of the printer driver from Epson’s Web site. Click the Software Update button in your printer driver’s Maintenance window, and then follow the on-screen instructions.
  • Page 30: Accessing The Printer Driver For Mac Os X

    Depending on your application, the Page Setup menu may not appear in the File menu. Print Click Print on the File menu of your application. Epson Printer For Mac OS X 10.7, click System Preferences on the Apple menu and then click Print & Scan. Utility 4 Select your product from the Printers list box, click Options &...
  • Page 31: Basic Operations

    User’s Guide Printing Basic Operations Basic printing Note: ❏ The screen shots in this section may vary depending on the model. ❏ Before you print, load paper properly. “Loading Paper and Envelopes” on page 22 & ❏ Refer to the section below for the printable area. “Printable area”...
  • Page 32: Basic Product Settings For Mac Os X

    User’s Guide Printing Check Borderless to print borderless photos. “Selecting Paper” on page 19 & If you want to control the amount of the image that extends beyond the edges of the paper, click the Settings button, select Auto Expand as the Method of Enlargement, and then adjust the Amount of Enlargement slider.
  • Page 33 User’s Guide Printing Access the Print dialog box. “Accessing the printer driver for Mac OS X” on page 30 & Note: If the simplified status monitor is displayed, click the Show Details button (for Mac OS X 10.7) or the d button (for Mac OS X 10.6 or 10.5) to extend this dialog box.
  • Page 34: Canceling Printing

    User’s Guide Printing Select Print Settings from the pop-up menu. Select the appropriate Media Type setting. “Paper type settings from the printer driver” on page 21 & Select the appropriate Expansion setting during borderless printing to control the amount of the image that extends beyond the edges of the paper.
  • Page 35: Other Options

    User’s Guide Printing Access the EPSON Status Monitor 3. “For Windows” on page 121 & Click the Print Queue button. The Windows Spooler appears. Right-click on the job you want to cancel and then select Cancel. For Mac OS X Follow the steps below to cancel a print job.
  • Page 36: Product Presets (For Windows Only)

    Printing Epson Easy Photo Print lets you lay out and print digital images on various types of paper. The step-by-step instructions in the window let you preview the printed images and get the effects you want without having to make any difficult settings.
  • Page 37: Product Settings For Windows

    ❏ The surface of the paper may be smeared during 2-sided printing. ❏ This feature is available only when EPSON Status Monitor 3 is enabled. To enable the status monitor, access the printer driver and click the Maintenance tab followed by the Extended Settings button. In the Extended Settings window, check the Enable EPSON Status Monitor 3 check box.
  • Page 38: Fit To Page Printing

    User’s Guide Printing Fit to page printing Lets you automatically enlarge or reduce the size of your document to fit the paper size selected in the printer driver. Note: This feature may not be available at some settings. Product settings for Windows Access the printer settings.
  • Page 39: Pages Per Sheet Printing

    User’s Guide Printing Pages per sheet printing Lets you use the printer driver to print two or four pages on a single sheet of paper. Note: This feature may not be available at some settings. Product settings for Windows Access the printer settings. “Accessing the printer driver for Windows”...
  • Page 40: Sharing The Product For Printing

    User’s Guide Printing Sharing the Product for Printing Setup for Windows These instructions tell you how to set up your product so other users on the network can share it. First you will set up the product as a shared printer on the computer directly connected to it. Then you will add the product to each network computer that will access it.
  • Page 41 User’s Guide Printing If you want to automatically download printer drivers for computers that are running different versions of Windows, click Additional Drivers and select the environment and the operating systems of the other computers. Click OK, then insert the product software disk. Click OK or Close (if you installed additional drivers).
  • Page 42: Setup For Mac Os X

    User’s Guide Printing Windows 7 and Vista: Click the Add a printer button. Windows XP: Click the Add a printer button. The Add Printer Wizard appears. Click the Next button. Windows 7 and Vista: Click Add a network, wireless or Bluetooth printer, and then click Next. Windows XP: Select A network printer, or a printer attached to another computer, then click Next.
  • Page 43: Scanning

    Place your original(s) on the scanner glass. “Placing Originals” on page 24 & Start Epson Scan. ❏ Windows: Double-click the Epson Scan icon on the desktop. ❏ Mac OS X: Select Applications > Epson Software > EPSON Scan. Select Home Mode.
  • Page 44 User’s Guide Scanning Select Text/Line Art as the Document Type setting. Click Preview. Click Scan.
  • Page 45: Image Adjustment Features

    Scanning Click OK. Your scanned image is saved. Image Adjustment Features Epson Scan offers a variety of settings for improving color, sharpness, contrast, and other aspects affecting image quality. See the Help for more details on Epson Scan. Histogram Provides a graphical interface for adjusting highlight, shadow, and gamma levels...
  • Page 46 User’s Guide Scanning Tone Correction Provides a graphical interface for adjusting tone levels individually. Image Adjustment Adjusts brightness and contrast and the balance of red, green, and blue colors in the overall image. Color Palette Provides a graphical interface for adjusting mid-tone levels, such as skin tones, without affecting the highlight and shadow areas of the image.
  • Page 47: Basic Scanning From The Control Panel

    User’s Guide Scanning Backlight Correction Removes shadows from photos that have too much background light. Dust Removal Removes dust marks from your originals automatically. Text Enhancement Enhances text recognition when scanning text documents. Auto Area Segmentation Makes Black&White images clearer and text recognition more accurate by separating the text from the graphics.
  • Page 48: Scan Mode Menu List

    ❏ If the product is connected to a network, you can select the computer to which you want to save the scanned image. ❏ You can change the computer name displayed on the control panel using Epson Event Manager. Color 2.5-inch display models: To store the scanned image on a USB flash drive connected to the product, select Scan to USB Device.
  • Page 49 User’s Guide Scanning Start Epson Scan. “Starting Epson Scan Driver” on page 61 & Select Home Mode from the Mode list. Select the Document Type setting. Select the Image Type setting. Click Preview. “Previewing and Adjusting the Scan Area” on page 54 &...
  • Page 50: Scanning In Office Mode

    In the File Save Settings window, select the Type setting and then click OK. Note: If the Show this dialog box before next scan check box is cleared, Epson Scan starts scanning immediately without displaying the File Save Settings window.
  • Page 51 User’s Guide Scanning Select Office Mode from the Mode list. Select the Image Type setting. Select the Document Source setting. Select the size of your original as the Size setting. Select an appropriate resolution for your original(s) as the Resolution setting. Click Scan.
  • Page 52: Scanning In Professional Mode

    In the File Save Settings window, select the Type setting and then click OK. Note: If the Show this dialog box before next scan check box is cleared, Epson Scan starts scanning immediately without displaying the File Save Settings window.
  • Page 53 User’s Guide Scanning Select Professional Mode from the Mode list. Select the type of original(s) you are scanning as the Document Type setting. Select the Document Source setting. If you select Reflective as the Document Type setting, select Photo or Document as the Auto Exposure Type setting.
  • Page 54: Previewing And Adjusting The Scan Area

    & Note for the Automatic Document Feeder (ADF): ❏ The ADF loads your first document page, and then Epson Scan prescans it and displays it in the Preview window. The ADF then ejects your first page. Place your first document page on top of the rest of the pages, and then load the entire document into the ADF.
  • Page 55: Creating A Marquee

    ❏ Some of the settings that you change after previewing an image are reset if you change the preview mode. ❏ Depending on your document type and the Epson Scan mode you are using, you may not be able to change the preview type.
  • Page 56: Various Types Of Scanning

    Various Types of Scanning Scanning a Magazine First of all, place your magazine and start Epson Scan. “Starting a Scan” on page 43 & Select Home Mode from the Mode list.
  • Page 57: Scanning Multiple Documents To A Pdf File

    Select PDF as the Type setting, and then click OK. Your scanned image is saved. Scanning Multiple Documents to a PDF File First of all, place your document and start Epson Scan. “Starting a Scan” on page 43 & Note for the Automatic Document Feeder(ADF):...
  • Page 58 User’s Guide Scanning Select Professional Mode from the Mode list. Select the Document Source setting. Click Preview. Note for the Automatic Document Feeder (ADF): ❏ The document page ejected by the ADF has not been scanned yet. Reload the entire document into the ADF. ❏...
  • Page 59 Select PDF as the Type setting, and then click OK. Note: If the Show Add Page dialog after scanning check box is cleared, Epson Scan automatically saves your document without displaying the Add Page Confirmation window. Epson Scan starts scanning your document.
  • Page 60: Scanning A Photo

    Save File Select this button when you are finished. The pages are saved in one PDF file. Scanning a Photo First of all, place your photo on the scanner glass and start Epson Scan. “Starting a Scan” on page 43 &...
  • Page 61: Software Information

    Select Photograph as the Document Type setting. Click Preview. Adjust the exposure, brightness, and other image quality settings. See the Help for more details on Epson Scan. Click Scan. Select JPEG as the Type setting, and then click OK. Your scanned image is saved.
  • Page 62: Starting Other Scanning Software

    How to start ❏ Windows: Double-click the EPSON Scan icon on the desktop. Or, select the start button icon or Start > All Programs or Programs > EPSON > EPSON Scan > EPSON Scan. ❏ Mac OS X: Select Applications > Epson Software > EPSON Scan.
  • Page 63 User’s Guide Scanning ❏ Text with tightly spaced characters or line pitch ❏ Text that is in tables or underlined ❏ Cursive or italic fonts, and font sizes less than 8 points ❏ Folded or wrinkled documents See the ABBYY FineReader help for more details. How to start ❏...
  • Page 64: Introducing Fax Utility

    Use the following procedure to run the utility. Windows Click the start button (Windows 7 and Vista) or click Start (Windows XP), point to All Programs, select Epson Software, and then click FAX Utility.
  • Page 65: Using The Phone Line For Fax Only

    User’s Guide Faxing Using the phone line for fax only Connect a phone cable leading from a telephone wall jack to the LINE port. Make sure Auto Answer is set to On. “Setting up to receive faxes automatically” on page 75 &...
  • Page 66 User’s Guide Faxing Connect a phone or answering machine to the EXT. port. Note: ❏ See the following for other connection methods. ❏ For details, see the documentation that came with your devices. Connecting to DSL Telephone wall jack Splitter DSL modem...
  • Page 67: Checking The Fax Connection

    User’s Guide Faxing Connecting to ISDN (one phone number) ISDN wall jack Terminal adapter or ISDN router Connecting to ISDN (two phone numbers) ISDN wall jack Terminal adapter or ISDN router Checking the fax connection You can check whether the product is ready to send or receive faxes. Load plain paper.
  • Page 68: Notices When The Power Is Turned Off

    User’s Guide Faxing Select Fax Settings > Check Fax Connection. Use u or d to select a menu, and press OK. Press one of the x buttons to print the report. Note: If an errors are reported, try the solutions in the report. Notices when the power is turned off When the product is turned off, the following data stored in the product’s temporary memory is erased.
  • Page 69: Setting Up Group Dial Entries

    User’s Guide Faxing Select the speed dial entry number that you want to register. Use u or d to select a number, and press OK. You can register up to 60 entries. Use the numeric keypad to enter a phone number, and press OK. You can enter up to 64 digits. Note: ❏...
  • Page 70: Creating Header Information

    User’s Guide Faxing Select a speed dial entry that you want to register in the group dial list. Use u or d to select the entry and do the following to add it to the group. Color 2.5-inch display models: Press r.
  • Page 71: Sending Faxes

    User’s Guide Faxing Use the numeric keypad with other buttons on the control panel to enter your phone number. You can enter up to 20 digits. Note: Press the # button to enter a plus sign (+) which represents the international call prefix. Note that the asterisk (*) is unavailable.
  • Page 72: Sending Faxes By Broadcasting

    User’s Guide Faxing Note: When using group dial, you can only send B&W faxes. Place your original(s) in the Automatic Document Feeder or on the scanner glass. “Placing Originals” on page 24 & Press K to enter the fax mode. Press Note: Each press of...
  • Page 73: Sending A Fax At A Specified Time

    User’s Guide Faxing Select Broadcast Fax. Note: To select recipients from a speed or group dial list, go to step 7. Enter a fax number. Press d to move to the next line. Note: ❏ To add another number, repeat steps 5 and 6 or go to step 7. ❏...
  • Page 74: Sending A Fax From A Connected Phone

    User’s Guide Faxing Select Send Fax Later. Use u or d to select the menu, and press OK. Press d to select On. Monochrome 2-line display models: Press r to display the time settings. Set the time that you want to send the fax, and then press OK. Use r or l to move the cursor and use u or d to select a.m.
  • Page 75: Receiving Faxes

    User’s Guide Faxing Receiving Faxes Setting up to receive faxes automatically Follow the instructions to make settings to receive faxes automatically. Load plain paper in the rear paper feed. “Loading Paper and Envelopes” on page 22 & Press K to enter the fax mode. Press x to display the menus.
  • Page 76: Receiving Faxes Manually

    User’s Guide Faxing Receiving faxes manually If your phone is connected to the product, you can receive fax data after the connection is made. Load plain paper in the rear paper feed. “Loading Paper and Envelopes” on page 22 & When the telephone rings, lift the phone connected to the product.
  • Page 77: Printing Reports

    User’s Guide Faxing Enter the fax number. Press x to display the menus. Select the menu shown below. Use u or d to select a menu, and press OK. Color 2.5-inch display models: Select Polling. Monochrome 2-line display models: Select Fax Mode > Polling. Press x to return to the fax mode top screen. Press one of the x buttons to receive the fax.
  • Page 78: Fax Mode Menu List

    User’s Guide Faxing Select the item you want to print. Note: Only Fax Log can be viewed on the screen. Press one of the x buttons to print the report you selected. Fax Mode Menu List Refer to the section below for the Fax mode menu list. “Fax Mode”...
  • Page 79: Menu List Of Control Panel

    User’s Guide Menu List of Control Panel Menu List of Control Panel You can use this product as a printer, copier, scanner, and fax. When using one of these functions, except the printer function, select your desired function by pressing the corresponding Mode button on the control panel. Each mode’s main screen appears as you select the mode.
  • Page 80 You can see the current network settings and print a network Settings status sheet. Epson Connect Services For instructions on how to use these menus, see the Epson Connect guide. Google Cloud Print “Using Epson Connect Service” on page 9 &...
  • Page 81 User’s Guide Menu List of Control Panel Setting Item Setting item and description. Restore Default Settings Reset Fax Send/Receive Initializes Fax Send/Receive settings to the factory default Settings settings. Reset Fax Data Settings Initializes Fax Data settings to the factory default settings. Reset Network Settings Initializes Network settings to the factory default settings.
  • Page 82: Fax Mode

    User’s Guide Menu List of Control Panel Setting Item Setting item and description. Maintenance Ink Levels Checks the status of ink cartridges. Nozzle Check Prints a nozzle check pattern to check the condition of the print head. Head Cleaning Cleans the print head to improve the condition of the print head. Head Alignment Adjusts the alignment of the print head.
  • Page 83 User’s Guide Menu List of Control Panel Menu Setting item Description Send Fax Later “Sending a fax at a specified time” on page & Broadcast Fax “Sending faxes by broadcasting” on page & Polling “Receive a fax by polling” on page &...
  • Page 84 User’s Guide Menu List of Control Panel Menu Setting item Description Fax Settings Send Settings Quality: Select this option to change the quality for fax data you are sending. Contrast: Select this option to change the contrast for fax data you are sending.
  • Page 85 Setting item Description Ink Levels “Copy Mode” on page & Maintenance Printer Setup Wi-Fi/Network Settings Epson Connect Services Google Cloud Print Services File Sharing Setup Restore Default Settings Monochrome 2-line display models Press x to see the menu. Menu Setting item...
  • Page 86 User’s Guide Menu List of Control Panel Menu Setting item Description Fax Settings Print Report Fax Log: Prints or displays the communication log. Last Transmission: Prints a communication-in log for the previous transmission or the previous polling results received. Speed Dial List: Prints the speed dial list. Group Dial List: Prints the group dial list.
  • Page 87: Scan Mode

    -4 to +4 Document Portrait, Landscape Orientation Scan to Cloud For instructions on use, see the Epson Connect guide. “Using Epson Connect Service” on page 9 & Scan to PC “Basic Scanning from the Control Panel” on page 47 &...
  • Page 88 Menu List of Control Panel Menu Description Ink Levels “Copy Mode” on page & Maintenance Printer Setup Wi-Fi/Network Settings Epson Connect Services Google Cloud Print Services File Sharing Setup Restore Default Settings Monochrome 2-line display models Menu Setting and Options Scan to PC “Basic Scanning from the Control Panel”...
  • Page 89: Replacing Ink Cartridges

    User’s Guide Replacing Ink Cartridges Replacing Ink Cartridges Ink Cartridge Safety Instructions, Precautions, and Specifications Safety instructions Observe the following when handling the ink cartridges: ❏ Keep ink cartridges out of the reach of children. ❏ Be careful when you handle used ink cartridges, as there may be some ink around the ink supply port. If ink gets on your skin, wash the area thoroughly with soap and water.
  • Page 90: Precautions On Ink Cartridge Replacement

    Read all of the instructions in this section before replacing the ink cartridges. ❏ Epson recommends the use of genuine Epson ink cartridges. Epson cannot guarantee the quality or reliability of non-genuine ink. The use of non-genuine ink may cause damage that is not covered by Epson’s warranties, and under certain circumstances, may cause erratic product behavior.
  • Page 91: Ink Cartridge Specifications

    ❏ Store ink cartridges with their labels facing upward. Do not store cartridges upside down. Ink Cartridge Specifications ❏ Epson recommends using the ink cartridge before the date printed on the package. ❏ The ink cartridges packaged with your product are partly used during initial setup. In order to produce high quality printouts, the print head in your product will be fully charged with ink.
  • Page 92: For Mac Os X

    Note: ❏ If EPSON Status Monitor 3 does not appear, access the printer driver and click the Maintenance tab and then the Extended Settings button. In the Extended Settings window, check the Enable EPSON Status Monitor 3 check box. ❏ Depending on current settings, the simplified status monitor may be displayed. Click the Details button to display the window above.
  • Page 93: Using The Control Panel

    Click the EPSON Status Monitor icon. The EPSON Status Monitor appears. Note: ❏ The graphic displays the ink cartridge status when EPSON Status Monitor was first opened. To update the ink cartridge status, click Update. ❏ The ink levels displayed are an approximate indication.
  • Page 94: Temporarily Printing With Black Ink When Color Ink Cartridges Are Expended

    Note: This function is available only when EPSON Status Monitor 3 is enabled. To enable the status monitor, access the printer driver and click the Maintenance tab followed by the Extended Settings button. In the Extended Settings window, check the Enable EPSON Status Monitor 3 check box.
  • Page 95 User’s Guide Replacing Ink Cartridges When EPSON Status Monitor 3 tells you to cancel your print job, click Cancel or Cancel Print to cancel your print job. Note: If the error stating that a color ink cartridge is expended originates with another computer on the network, you may need to cancel the print job at the product.
  • Page 96: For Mac Os X

    User’s Guide Replacing Ink Cartridges Print your file. EPSON Status Monitor 3 is displayed on your computer screen again. Click Print in Black to print with black ink. For Mac OS X Follow the steps below to continue printing temporarily with black ink.
  • Page 97: Conserving Black Ink When The Cartridge Is Low (For Windows Only)

    Note: This function is available only when EPSON Status Monitor 3 is enabled. To enable the status monitor, access the printer driver and click the Maintenance tab followed by the Extended Settings button. In the Extended Settings window, check the Enable EPSON Status Monitor 3 check box.
  • Page 98: Replacing An Ink Cartridge

    User’s Guide Replacing Ink Cartridges Replacing an Ink Cartridge Using the control panel When prompted to replace an ink cartridge, open the scanner unit and press OK. The ink cartridge holder moves to the ink cartridge replacement position. When you replace an ink cartridge before it is expended, follow the instruction below. Press x and select Maintenance >...
  • Page 99 User’s Guide Replacing Ink Cartridges Pinch and remove the ink cartridge. Note: Removed ink cartridges may have ink around the ink supply port, so be careful not to get any ink on the surrounding area when removing the cartridges. Gently shake new replacement cartridges four or five times and then unpack. Important: ❏...
  • Page 100 User’s Guide Replacing Ink Cartridges Remove only the yellow tape. Important: ❏ You must remove the yellow tape from the cartridge before installing it; otherwise, print quality may decline or you may not be able to print. ❏ If you have installed an ink cartridge without removing the yellow tape, take the cartridge out of the product, remove the yellow tape, and then reinstall it.
  • Page 101: For Windows

    User’s Guide Replacing Ink Cartridges For Windows When you need to replace an expended ink cartridge, click How to in the status monitor window. Follow the on-screen instructions to replace the cartridge. For more information on using your computer to replace ink cartridges, see the section below. “For Windows”...
  • Page 102 User’s Guide Replacing Ink Cartridges If you need to replace an ink cartridge before it is low or expended, access the Epson Printer Utility 4. “Accessing the printer driver for Mac OS X” on page & For more information on using the printer utilities, see the online help.
  • Page 103: Maintaining Your Product And Software

    Make sure that no warnings or errors are indicated in the control panel. Make sure that A4-size paper is loaded in the rear paper feed. Access the Epson Printer Utility 4. “Accessing the printer driver for Mac OS X” on page 30 &...
  • Page 104: Using The Control Panel

    User’s Guide Maintaining Your Product and Software Using the control panel Follow the steps below to check the print head nozzles using the product control panel. Make sure that no warnings or errors are indicated in the control panel. Make sure that A4-size paper is loaded in the rear paper feed. Press x to display the menus.
  • Page 105: Cleaning The Print Head

    Follow the steps below to clean the print head using the Head Cleaning utility. Make sure that no warnings or errors are indicated in the control panel. Access the Epson Printer Utility 4. “Accessing the printer driver for Mac OS X” on page 30...
  • Page 106: Using The Control Panel

    User’s Guide Maintaining Your Product and Software Click the Head Cleaning icon. Follow the on-screen instructions. Using the control panel Follow the steps below to clean the print head using the product control panel. Make sure that no warnings or errors are indicated in the control panel. Press x to display the menus.
  • Page 107: Mac Os X

    Make sure that no warnings or errors are indicated in the control panel. Make sure A4-size paper is loaded in the rear paper feed. Access the Epson Printer Utility 4. “Accessing the printer driver for Mac OS X” on page 30 &...
  • Page 108: Setting/Changing Time And Region

    User’s Guide Maintaining Your Product and Software Repeat step 7 for the other groups (#2 to #4). Finish aligning the print head. Setting/Changing Time and Region Follow the steps below to set the time and region using the product control panel. Press x to display the menus.
  • Page 109: Saving Power

    Select 3 minutes, 5 minutes, or 10 minutes as the Sleep Timer setting. Click the OK button. For Mac OS X Access the Epson Printer Utility 4. “Accessing the printer driver for Mac OS X” on page 30 & Click the Printer Settings button. The Printer Settings screen appears.
  • Page 110: Cleaning The Product

    User’s Guide Maintaining Your Product and Software Select 3minutes, 5minutes, or 10minutes. Cleaning the Product Cleaning the exterior of the product To keep your product operating at its best, clean it thoroughly several times a year by using the following instructions. Important: Never use alcohol or thinner to clean the product.
  • Page 111: Cleaning The Interior Of The Product

    User’s Guide Maintaining Your Product and Software ❏ Be careful not to scratch or damage the surface of the scanner glass, and do not use a hard or abrasive brush to clean it. A damaged glass surface can decrease the scan quality. Cleaning the interior of the product To keep your print results at their best, clean the roller inside by using the following procedure.
  • Page 112 User’s Guide Maintaining Your Product and Software Open the scanner unit and make sure the ink cartridge holder is in the home position on the right. Note: If the ink cartridge holder is not in the home position on the right, turn on the product and wait until the ink cartridge holder locks in the far right position.
  • Page 113: Checking And Installing Your Software

    Check the list of currently installed programs. For Mac OS X Double-click Macintosh HD. Double-click the Epson Software folder in the Applications folder and check the contents. Note: ❏ The Applications folder contains software provided by third parties. ❏ To check that the printer driver is installed, click System Preferences on the Apple menu and then click Print & Scan (for Mac OS X 10.7) or Print &...
  • Page 114: Uninstalling Your Software

    User’s Guide Maintaining Your Product and Software Uninstalling Your Software You may need to uninstall and then reinstall your software to solve certain problems or if you upgrade your operating system. See the following section for information on determining what applications are installed. “Checking the software installed on your computer”...
  • Page 115: For Mac Os X

    Access the site at: http://www.epson.com Next, select the support section of your local Epson Web site. ❏ To uninstall applications, you must log on to a Computer Administrator account. You cannot uninstall programs if you log on as a limited account user.
  • Page 116: Transferring Data Using An External Storage Device

    User’s Guide Transferring Data Using an External Storage Device Transferring Data Using an External Storage Device Note: The availability of this feature varies by product. You can use the product’s external USB port to copy files to a computer connected to the product. You can also use it to copy files on your computer to the storage device.
  • Page 117: Saving Files To A Storage Device

    User’s Guide Transferring Data Using an External Storage Device Select the files you want to copy and drag them to a folder on your computer’s hard drive. Important: For Mac OS X users When you remove the storage device, always drag the removable disk icon on your desktop into the trash before you remove the storage device or you may lose data on the device.
  • Page 118: Error Indicators

    Printer error. Turn power off and then on again. For details, Turn the product off and then back on. Make sure that no paper is see your documentation. still in the product. If the error message still appears, contact Epson support. Communication error. Make sure the computer is Make sure the computer is connected correctly.
  • Page 119 Turn the product off and then back on. Make sure that no paper is Paper jam. Open the scanner unit and remove the paper, still in the product. If the error message still appears, contact Epson then turn off the printer. See your documentation.
  • Page 120: Troubleshooting For Printing/Copying

    User’s Guide Troubleshooting for Printing/Copying Troubleshooting for Printing/Copying Diagnosing the Problem Troubleshooting product problems is best handled in two steps: first diagnose the problem, then apply likely solutions until the problem is fixed. The information that you need to diagnose and solve most common problems is provided by online problem solving, the control panel, or the status monitor.
  • Page 121: Checking Product Status

    When you access EPSON Status Monitor 3, the following window appears: Note: ❏ If EPSON Status Monitor 3 does not appear, access the printer driver and click the Maintenance tab and then the Extended Settings button. In the Extended Settings window, check the Enable EPSON Status Monitor 3 check box.
  • Page 122 ❏ Current Status: If the ink is low or expended, the How to button appears in the EPSON Status Monitor 3 window. Clicking How to displays ink cartridge replacement instructions and moves the ink cartridge holder to the ink cartridge replacement position.
  • Page 123: Paper Jams

    User’s Guide Troubleshooting for Printing/Copying When ink is low or expended, a How to button appears. Click How to, and EPSON Status Monitor will lead you step by step through the ink cartridge replacement procedure. Paper Jams Caution: Never touch the buttons on the control panel while your hand is inside the product.
  • Page 124: Removing Jammed Paper From Inside The Product

    User’s Guide Troubleshooting for Printing/Copying Removing jammed paper from inside the product Open the scanner unit. Important: Do not lift up the scanner unit when the document cover is open. Remove all of the paper inside, including any torn pieces. Close the scanner unit slowly.
  • Page 125: Removing Jammed Paper From The Automatic Document Feeder (Adf)

    User’s Guide Troubleshooting for Printing/Copying Removing jammed paper from the Automatic Document Feeder (ADF) Note: The availability of this feature varies by product. Remove the stack of paper from the ADF input tray. Open the ADF cover. Important: Make sure you open the ADF cover before removing jammed paper. If you do not open the cover, the product may be damaged.
  • Page 126 User’s Guide Troubleshooting for Printing/Copying Open the Automatic Document Feeder (ADF). Remove all of the paper inside, including any torn pieces. Close the Automatic Document Feeder (ADF). Raise the ADF input tray.
  • Page 127: Preventing Paper Jams

    ❏ For plain paper, do not load paper above the line just under the H arrow mark inside the edge guide. For Epson special media, make sure the number of sheets is less than the limit specified for the media.
  • Page 128: Print Quality Help

    User’s Guide Troubleshooting for Printing/Copying Make the settings that you want to use to print. Click OK to close the printer settings window, and then print your file. Print Preview window opens. Select a page that has already been printed in the page list box on the left side, and then select Remove Page from the Print Options menu.
  • Page 129: Horizontal Banding

    ❏ For best results, use up ink cartridge within six months of opening the package. ❏ Try to use genuine Epson ink cartridges. ❏ Make sure the paper type selected in the LCD menu or printer driver is appropriate for the type of paper loaded in the product.
  • Page 130: Blurry Or Smeared Print

    Epson recommends replacing the ink cartridges. “Replacing an Ink Cartridge” on page 98 & ❏ Try to use genuine Epson ink cartridges and paper recommended by Epson. Blurry or smeared print ❏ Try to use genuine Epson ink cartridges and paper recommended by Epson.
  • Page 131: Miscellaneous Printout Problems

    User’s Guide Troubleshooting for Printing/Copying Miscellaneous Printout Problems Incorrect or garbled characters ❏ Clear any stalled print jobs. “Canceling printing” on page 34 & ❏ Turn off the product and computer. Make sure the product’s interface cable is securely plugged in. ❏...
  • Page 132: Inverted Image

    User’s Guide Troubleshooting for Printing/Copying Inverted image ❏ For Windows, clear the Mirror Image check box from the More Options window of your printer driver, or turn off the Mirror Image setting in your application. For Mac OS X, clear the Mirror Image check box in Print Settings in the Print dialog box of your printer driver, or turn off the Mirror Image setting in your application.
  • Page 133: Paper Does Not Feed Correctly

    ❏ For plain paper, do not load paper above the line just under the H arrow mark inside the edge guide. For Epson special media, make sure the number of sheets is less than the limit specified for the media.
  • Page 134: Paper Is Improperly Loaded

    User’s Guide Troubleshooting for Printing/Copying ❏ If too many copies of a file are being printed, check the Copies setting in your printer driver as follows, and also check in your application. For Windows, check the Copies setting on the Main window. Mac OS X, check the Copies setting in the Print dialog.
  • Page 135: An Ink Error Is Indicated After You Replace The Cartridge

    User’s Guide Troubleshooting for Printing/Copying ❏ Users of Windows can clear any stalled print jobs from the Windows Spooler. “Canceling printing” on page 34 & ❏ Uninstall the printer driver, then reinstall it. “Uninstalling Your Software” on page 114 & An ink error is indicated after you replace the cartridge Open the scanner unit.
  • Page 136: Increasing The Print Speed (For Windows Only)

    User’s Guide Troubleshooting for Printing/Copying Remove and reinsert the ink cartridge and then continue with the ink cartridge installation. Make sure the top surface of the ink cartridges align. Close the scanner unit slowly, and press OK in the control panel. Increasing the Print Speed (For Windows Only) Print speed may be increased by selecting certain settings in the Extended Settings window when the printing speed is slow.
  • Page 137: Other Problem

    User’s Guide Troubleshooting for Printing/Copying The following dialog box appears. Select the following check boxes and print speed may be increased. ❏ High Speed Copies ❏ Always spool RAW datatype ❏ Page Rendering Mode ❏ Print as Bitmap For more details on each item, see the online help. Other Problem Printing plain papers quietly When plain paper is selected for the paper type and Standard (Windows) or Normal (Mac OS X) is selected as for...
  • Page 138: Troubleshooting For Scanning

    ❏ Make sure you select the correct product if a scanner list appears when starting to scan. Windows: When you start Epson Scan using the EPSON Scan icon, and the Select Scanner list is displayed, make sure you select the model of your product.
  • Page 139: Using The Button

    & ❏ Mac OS X: Make sure you are logged on as the user who installed the scanning software. Other users must first start Epson Scanner Monitor in the Applications folder and then press a button to scan. How to unblock Epson Event Manager Click Start or the start button, and then point to Control Panel.
  • Page 140: Using Scanning Software Other Than Epson Scan Driver

    Programs and Services list. Click OK. Using scanning software other than Epson Scan driver ❏ If you are using any TWAIN-compliant programs, such as Adobe Photoshop Elements, make sure that the correct product is selected as the Scanner or Source setting.
  • Page 141: Problems With Scanning Time

    User’s Guide Troubleshooting for Scanning Problems With Scanning Time ❏ Computers with Hi-Speed external USB ports can scan faster than those with external USB ports. If you are using a Hi-Speed external USB port with your product, make sure it meets the system requirements. “System Requirements”...
  • Page 142: The Scanning Area Or Direction Is Unsatisfactory

    User’s Guide Troubleshooting for Scanning Ripple patterns appear in your scanned image A ripple or cross-hatch pattern (known as moiré) may appear in a scanned image of a printed document. ❏ Rotate your original document. ❏ Rotate the scanned image using the application software after scanning. ❏...
  • Page 143: Problems Remain After Trying All Solutions

    Click Configuration, select the Preview tab, and then clear the Auto Photo Orientation check box. Then, place your documents correctly. Problems Remain After Trying All Solutions If you have tried all the solutions and have not solved the problem, initialize the Epson Scan settings. Click Configuration, select the Other tab, and then click Reset All.
  • Page 144: Troubleshooting For Faxing

    User’s Guide Troubleshooting for Faxing Troubleshooting for Faxing Cannot send and receive fax ❏ Make sure the phone cable is connected correctly and check that the phone line works. You can check the line status by using the Check Fax Connection function. “Connecting to a Phone Line”...
  • Page 145: Quality Problems (Receiving)

    User’s Guide Troubleshooting for Faxing Quality problems (receiving) ❏ Make sure that ECM is turned on. “Fax Mode” on page 82 & Answering machine cannot answer voice calls ❏ When auto answer is turned on and an answering machine is connected to the same phone line as this product, set the number of rings to answer for receiving faxes to a higher number than the number of rings for the answering machine.
  • Page 146: Product Information

    User’s Guide Product Information Product Information Ink Cartridges You can use the following ink cartridges with this product: Ink Cartridge Part numbers WF-2510 For Australia/New Zealand WF-2511 WF-2528 WF-2520 WF-2510 WF-2521 WF-2538 WF-2530 WF-2520 WF-2531 WF-2548 WF-2540 WF-2530 WF-2541 WF-2540 Black 16/16XL 200/200XL...
  • Page 147: For Mac Os X

    ❏ Since the quality of any particular brand or type of paper may be changed by the manufacturer at any time, Epson cannot attest to the quality of any non-Epson brand or type of paper. Always test samples of paper stock before purchasing large quantities or printing large jobs.
  • Page 148: Printable Area

    16:9 wide size (102 × 181 mm) 100 × 148 mm Letter 8 1/2 × 11 in. Legal 8 1/2 × 14 in. Paper types Plain paper or special paper distributed by Epson Thickness 0.08 to 0.11 mm (0.003 to 0.004 in.) (for plain paper) Weight 64 g/m²...
  • Page 149: Scanner Specifications

    User’s Guide Product Information Envelopes: Minimum margin Media type Single sheets Envelopes 3.0 mm (0.12 in.) 3.0 mm (0.12 in.) 3.0 mm (0.12 in.) 5.0 mm (0.20 in.) 3.0 mm (0.12 in.) 21.0 mm (0.83 in.) Note: Depending on the type of paper, print quality may decline in the top and bottom areas of the print, or the area may be smeared.
  • Page 150: Automatic Document Feeder (Adf) Specifications

    User’s Guide Product Information 10200 × 14040 pixels at 1200 dpi Effective pixels Scanning area may be restricted if resolution setting is large. 216 × 297 mm (8.5 × 11.7 inches) A4 or US letter size Document size Scanning resolution 1200 dpi (main scan) 2400 dpi (sub scan) Output resolution...
  • Page 151: Network Interface Specification

    User’s Guide Product Information Interface RJ-11 Phone Line RJ-11 Telephone set connection Network interface specification See below for information on the network interface available with your product. “Available Features” on page 14 & Wi-Fi Standard: IEEE 802.11b/g/n Security: WEP (64/128bit) WPA-PSK (TKIP/AES) Frequency Band: 2.4 GHz...
  • Page 152: Electrical

    User’s Guide Product Information Dimensions Storage Width: 392 mm (15.4 inches) Depth: 377 mm (14.8 inches) Height: 221 mm (8.7 inches) Printing* Width: 392 mm (15.4 inches) Depth: 540 mm (21.3 inches) Height: 291 mm (11.5 inches) Weight Approx. 5.8 kg (12.8 lb) without the ink cartridges and the power cord. * With the output tray extension extended.
  • Page 153 User’s Guide Product Information Input voltage range 90 to 264 V Rated frequency range 50 to 60 Hz Input frequency range 49.5 to 60.5 Hz 0.8 to 0.5 A Rated current Power consumption Standalone copying Approx. 11 W (ISO/IEC24712) Ready mode Approx.
  • Page 154: Environmental

    Manufacture: Askey Computer Corporation Type: WLU6117-D69 (RoHS) This product conforms to Part 15 of the FCC Rules and RSS-210 of the IC Rules. Epson cannot accept responsibility for any failure to satisfy the protection requirements resulting from a non-recommended modification of the product.
  • Page 155: Interface

    * These only applies to the WF-2510/WF-2530/WF-2540 For European users: We, Seiko Epson Corporation, hereby declare that the equipment Models, C471A, C471B, C471C, and C471D, are in compliance with the essential requirements and other relevant provisions of Directive 1999/5/EC. For use only in Ireland, UK, Austria, Germany, Liechtenstein, Switzerland, France, Belgium, Luxemburg, Netherlands, Italy, Portugal, Spain, Denmark, Finland, Norway, Sweden, Iceland, Cyprus, Greece, Slovenia, Malta, Bulgaria, Czech, Estonia, Hungary, Latvia, Lithuania, Poland, Romania, and Slovakia.
  • Page 156 Hi-Speed USB (for Mass storage class for external storage)* * This is only available for WF-2540/WF-2541/WF-2548. For connecting a USB flash drive (up to 2 TB, formatted in FAT, FAT32, or exFAT). Epson cannot guarantee the operation of externally connected devices.
  • Page 157: Where To Get Help

    Depending on the product, the dial list data for fax and/or network settings may be stored in the product’s memory. Due to breakdown or repair of a product, data and/or settings may be lost. Epson shall not be responsible for the loss of any data, for backing up or recovering data and/or settings even during a warranty period.
  • Page 158: Help For Users In Europe

    User’s Guide Where To Get Help Help for Users in Europe Check your Pan-European Warranty Document for information on how to contact Epson support. Help for Users in Taiwan Contacts for information, support, and services are: World Wide Web (http://www.epson.com.tw) Information on product specifications, drivers for download, and products enquiry are available.
  • Page 159: Help For Users In Australia

    Epson Helpdesk Epson Helpdesk is provided as a final backup to make sure our clients have access to advice. Operators on the Helpdesk can aid you in installing, configuring and operating your Epson product. Our Pre-sales Helpdesk staff can provide literature on new Epson products and advise where the nearest dealer or service agent is located.
  • Page 160: Help For Users In Thailand

    User’s Guide Where To Get Help Epson HelpDesk (Phone: (65) 6586 3111) Our HelpDesk team can help you with the following over the phone: ❏ Sales enquiries and product information ❏ Product usage questions or problems ❏ Enquiries on repair service and warranty...
  • Page 161 Where To Get Help Epson Hotline ❏ Sales enquiries and product information ❏ Technical support Phone (62) 21-572 4350 (62) 21-572 4357 Epson Service Center Jakarta Mangga Dua Mall 3rd floor No 3A/B Jl. Arteri Mangga Dua, Jakarta Phone/Fax: (62) 21-62301104 Bandung Lippo Center 8th floor Jl.
  • Page 162: Help For Users In Hong Kong

    To obtain technical support as well as other after-sales services, users are welcome to contact Epson Hong Kong Limited. Internet Home Page Epson Hong Kong has established a local home page in both Chinese and English on the Internet to provide users with the following information: ❏ Product information ❏...
  • Page 163: Help For Users In India

    ❏ Enquiries on repair services & warranty, product usage and technical support (Techline) Phone: 603-56288333 Help for Users in India Contacts for information, support, and services are: World Wide Web (http://www.epson.co.in) Information on product specifications, drivers for download, and products enquiry are available.
  • Page 164: Help For Users In The Philippines

    For Service (CDMA & Mobile Users) - 3900 1600 (9AM - 6PM) Prefix local STD code Help for Users in the Philippines To obtain technical support as well as other after sales services, users are welcome to contact the Epson Philippines Corporation at the telephone and fax numbers and e-mail address below:...
  • Page 165 User’s Guide Where To Get Help Our Hotline team can help you with the following over the phone: ❏ Sales enquiries and product information ❏ Product usage questions or problems ❏ Enquiries on repair service and warranty...
  • Page 166 User’s Guide Index Index Epson Easy Photo Print.................35 paper.....................19 2-Sided....................57 Epson Connect................9, 87 2-sided printing................36 Epson Event Manager..............62 Error messages................118 Errors copy....................131 fax....................144 Aligning print head..............106 print....................120 Auto Answer................65, 75 scan.....................138 Automatic Document Feeder (ADF)...........24 paper jams in..............125, 140 problems..................140 Fax from a connected phone............74...
  • Page 167 Mac OS X..............30 Office Mode..................50 accessing for Windows..............29 Power Off Timer...............109 Sleep Timer................109 Professional Mode................52 Pages per sheet printing..............39 Paper Epson special paper..............19 feeding problems..............133 Redial....................71 jams.....................123 Reducing page size................38 loading..................22 Replacing ink cartridges..............98 loading capacity................19 Resizing pages..................38 printable area................148...
  • Page 168 User’s Guide Index Scanner glass..................26 Scanning software bundle software................62 Send Fax Later.................73 Service.....................157 Sharing printer Mac OS X..................42 Windows..................40 Smeared prints..............130, 132 Software uninstalling................114 Specifications automatic document feeder............150 fax....................150 ink cartridges................146 mechanical.................151 paper...................147 printer..................147 scanner..................149 standards and approvals............154 Speed increasing................132, 136 Speed Dial Setup................68 Status lights..................138 Status Monitor...

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