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Other troubleshooting
Problem
The
temperature
display is blank.
The spa is
leaking.
The spa is not
heating
properly.
The bubble
massage does
not work.
Cause
Power failure
PRCD is off.
PRCD is broken.
The spa inlet/outlet
connection is not secure.
The drainage valve is not
closed completely.
Water is leaking from the
spa tub.
The temperature is set too
low.
The heating element failed.
The water level is too low.
The temperature protection
switch was set off.
Motor failure
Due to safety, the massage
function turns off
automatically after 20
minutes.
The inflation knob is in the
'ON' position.
Solution
Check the power supply.
Reset the PRCD by following the steps in
the 'PRCD Testing' section of this user
guide.
Stop use immediately and contact
help.Kogan.com for assistance.
Tighten the inlet and outlet with the
wrench.
• Close the drainage valve.
• If leaking persists, stop use immediately
and contact help.Kogan.com for
assistance.
Repair the leaking hole/split with the
repair kit.
Set a higher temperature.
Stop use immediately and contact
help.Kogan.com for assistance.
Add water until the water level reaches at
least the minimum water line.
Reset the heater.
Stop use immediately and contact
help.Kogan.com for assistance.
Wait for 10 minutes then press the
BUBBLE button again.
Turn the inflation knob to the 'OFF'
position and press the BUBBLE button.
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