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HP Vectra VE5 3 User Manual

Hp vectra ve5 3: users guide
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User's Guide
HP Vectra VE
5/xxx Series 3

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  • Page 1 User’s Guide HP Vectra VE 5/xxx Series 3...
  • Page 2 Notice The information contained in this document is subject to change without notice. Hewlett-Packard makes no warranty of any kind with regard to this material, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose. Hewlett-Packard shall not be liable for errors contained herein or for incidental or consequential damages in connection with the furnishing, performance, or use of this material.
  • Page 3 User’s Guide...

  • Page 4: Important Safety Information

    Help. Then double-click on the help topic “Working in Comfort”. For Windows for Workgroups users, open the Program Manager, open the program group ‘HPUtils’, and double-click on “HP User Tools” icon. Then click on “Working in Comfort” in the page tagged “Information”.

  • Page 5: Table Of Contents

    Stopping Your PC and HP Off ........
  • Page 6 2 How to Install Accessories In Your PC Accessories You Can Install ....... . Removing and Replacing the Cover .
  • Page 7 The HP Summary Screen ........38...
  • Page 8 HP Forum on CompuServe ........
  • Page 9 HP Support Services ........
  • Page 10 English...

  • Page 11: Setting Up And Using Your Pc

    Setting Up and Using Your PC...

  • Page 12: Unpacking Your Pc

    1 Setting Up and Using Your PC Unpacking Your PC Unpacking Your PC WARNING If you have any doubt that you can lift the PC or display safely, do not try to move it without help. 1 When you receive your PC, unpack all the components. Computer Power Cord Keyboard 2 Place the PC on a sturdy desk near to easily accessible power outlets,...

  • Page 13: Connecting The Mouse, Keyboard, Display And Printer

    Connecting the Mouse, Keyboard, Display and Printer Connect the mouse, keyboard, and display to the back of the computer. The connectors are shaped to go in one way only. Tighten the display cable attachment screws. Keyboard Mouse If you have a printer, connect the printer cable to the back of the computer and tighten the attachment screws.

  • Page 14: Connecting The Power Cords

    1 Setting Up and Using Your PC Connecting the Power Cords Connecting the Power Cords 1 If fitted, remove the label covering the computer’s power connector. 2 Connect the power cords to the display and the computer. (The connectors are shaped to go in one way only.) 3 Connect the display’s power cord and the computer’s power cord to a grounded outlet.

  • Page 15: Your Pc's Hardware Control Panel

    Your PC’s Hardware Control Panel Your PC’s hardware control panel is on the front of your PC. Power On/Off Power On/Off Button Press this button to turn the power on or off to your PC. Hard Disk Activity Light This light glows/flickers when your hard disk drive is being accessed. The hard disk activity light only works if you have an IDE hard disk drive, which comes with your Vectra PC.

  • Page 16: Starting And Stopping Your Pc

    POST has completed. If the Password prompt is displayed, press Stopping Your PC and HP Off Before switching off the PC, save any open documents and close all open applications. If you are using Windows 95, go to the Start menu in the task bar and choose Shut Down.
  • Page 17 1 Open the “Power” control panel. 2 Click the “HP Off” tab and click the “HP Off” option. 3 Set a time for the HP Off time-out. This is the amount of time you are given (in seconds) to cancel the shut-down sequence.

  • Page 18: Asset Tracking

    To Modify the Tattoo To modify the tattoo string, open the General Information control panel PC Serial Number The PC serial number appears in the HP Summary Screen (“HP Summary Screen” on page 38) and in the Asset information Control Panel English or the PC Identification Control Panel .

  • Page 19: Protecting Your Pc

    Protecting Your PC Your HP Vectra PC provides complete security against its unauthorized use. You can choose to: Start the PC and prompt the user for a password. This prevents the • PC from being started and used in your absence Start the PC with keyboard and mouse locked.

  • Page 20: Using Power Management

    Power management enables you to reduce the PC’s power consumption when you are not using the PC. To configure power management, use the HP Setup Program (refer to “Using the Setup Program” on page 40). Refer to your operating system documentation for detailed information about the capabilities of your operating system to implement power management.

  • Page 21: Additional Information And Help

    PC. For Windows 95 users, open the Start menu in the task bar and choose Help. Then double-click on the help topic “HP Vectra VE 5/xxx”. The information includes the following topics: New features—what is new and special about your PC •...
  • Page 22 1 Setting Up and Using Your PC Additional Information and Help English...

  • Page 23: How To Install Accessories In Your Pc

    How to Install Accessories In Your PC This chapter explains how to install accessories, such as extra memory, accessory boards, and additional disk drives, in your PC.

  • Page 24: Accessories You Can Install

    2 How to Install Accessories In Your PC Accessories You Can Install Accessories You Can Install Please contact your authorized reseller for information about HP accessory product numbers. WARNING For your safety, never remove the PC’s cover without first removing the power cord from the power outlet, and any connection to a telecommunications network.

  • Page 25: Removing And Replacing The Cover

    Removing and Replacing the Cover Removing the Cover 1 Switch off the display and the PC. 2 Disconnect the power cords from the power outlets, the PC, and the display. Disconnect any connection to a telecommunications network. Then remove the display. 3 If necessary, unlock the cover using the key provided with the PC.

  • Page 26: Moving And Replacing The Power Supply

    2 How to Install Accessories In Your PC Moving and Replacing the Power Supply Moving and Replacing the Power Supply You must move the power supply to access the sockets for the main memory, video memory, processor, battery, or accessory board slots. 1 Disconnect the computer’s power supply cord and any connection to a telecommunications network.

  • Page 27: Installing Memory

    Fill up memory banks in the following order: Bank A, Bank B, Bank C. If you install memory modules in the last memory bank (C1 and C2), you cannot use the lowermost HP option slot. Main memory (EDO) is available in modules of 4 MB, 8 MB, 16 MB, or 32 MB.
  • Page 28 6 Install any other accessories before replacing the cover and power supply. Reconnect all cables and power cords. 7 Check the HP Summary Screen to verify the new configuration. Refer to “The HP Summary Screen”, on page 38. English...

  • Page 29: Installing An Optional Cache Memory Module

    Installing an Optional Cache Memory Module If your PC does not come with cache memory, you can install a 256 KB level 2 cache memory module. CAUTION Static electricity can damage electronic components. Turn all equipment OFF. Don’t let your clothes touch the accessory. To equalize the static electricity, rest the accessory bag on top of the power supply while you are removing the accessory from the bag.

  • Page 30: Upgrading Video Memory To Improve Resolution And Increase The Number

    Upgrading Video Memory To Improve Resolution and Increase the Number of Displayed Colors With HP Dynamic Video, you can improve the appearance of images on your display without costly dedicated video memory upgrades. You do not need to physically add new memory, instead you make upgrades by using a control panel (Windows 95) or the HP Setup Program (non-Windows 95).

  • Page 31: Installing Mass Storage Devices

    If you add a CD-ROM, we recommend that you connect it to the empty CD-ROM connector using a separate IDE data cable. (The IDE cable is available separately as an HP accessory). Connecting a CD-ROM and a hard drive on the same IDE data cable will alter the HDD performance.

  • Page 32: Configuring An Ide Device After Installation

    2 How to Install Accessories In Your PC Installing Mass Storage Devices Up to three IDE devices can be connected to the system board. (HP hard disk drives are generally preset to use the cable selection feature. This means you can plug the hard disk into the IDE data cable and you do not need to set jumpers on the hard disk.

  • Page 33: Installing A Flexible Disk Drive Or A Cd-Rom Drive

    Installing a Flexible Disk Drive or a CD-ROM Drive in the Middle Shelf 1 Disconnect the computer’s power supply cord and any connection to a telecommunications network. 2 Remove the computer’s cover. (Refer to “Removing and Replacing the Cover”, on page 15.) 3 Remove the bezel from the middle shelf.

  • Page 34: Installing An Ide Hard Disk Drive In The Rear Shelf

    “Connecting IDE Devices”, on page 21. 6 Install any other accessories before replacing the cover. Reconnect all cables and power cords. 7 Verify the new configuration by checking the HP Summary Screen. Refer to the “The HP Summary Screen”, on page 38. WARNING Do not open the CD-ROM drive enclosure as there is a danger of electric shock, and the laser beam light could harm your eyes.
  • Page 35 6 Install any other accessories before replacing the cover. Reconnect all cables and power cords. 7 Verify the new configuration by checking the HP Summary Screen. Refer to the “The HP Summary Screen”, on page 38. 2 How to Install Accessories In Your PC Installing Mass Storage Devices Step 4: Align and secure the drive.

  • Page 36: Installing An Ide Hard Disk Drive In The Bottom Shelf

    2 How to Install Accessories In Your PC Installing Mass Storage Devices Installing an IDE Hard Disk Drive in the Bottom Shelf Refer to the drive’s manual to see if you must set jumpers or if there is a special installation procedure to follow. 1 Disconnect the computer’s power supply cord from the power outlet, and disconnect the PC from any telecommunications network.
  • Page 37 6 Slide the hard disk into the bottom shelf, supporting the disk with your hand. 7 Align the drive with the holes in the bottom of the PC. Support the drive with your hand while securing the drive with the four screws provided.

  • Page 38: Installing A Tape Drive In The Bottom Shelf

    11 Install any other accessories before replacing the cover. Replace the side bezel. Reconnect all cables and power cords. 12 Verify the new configuration by checking the HP Summary Screen. Refer to the “The HP Summary Screen”, on page 38.
  • Page 39 8 Install any other accessories before replacing the cover. Reconnect all cables and power cords. 9 Verify the new configuration by checking the HP Summary Screen. Refer to the “The HP Summary Screen”, on page 38. 2 How to Install Accessories In Your PC...

  • Page 40: Installing An Upgrade/Overdrive Processor

    2 How to Install Accessories In Your PC Installing an Upgrade/Overdrive Processor Installing an Upgrade/Overdrive Processor Contact your authorized reseller for more details. CAUTION If you install a processor other than a Pentium Overdrive processor, ensure that it is a Vcc Standard (STD) processor and NOT a Vcc VRE processor.
  • Page 41 Heat Sink 5 To install the new processor: a Locate the corner marker (a dot or notch and a ‘broken’ corner) on the processor b Align the corner marker on the processor with the top-left corner of the socket (see the previous diagram) and place the processor into the socket.
  • Page 42 2 How to Install Accessories In Your PC Installing an Upgrade/Overdrive Processor 6 If you install a processor other than a Pentium Overdrive, set the switch SW2 and the jumper J-7 according to the table that follows: Processor Speed 75 MHz 90 MHz 100 MHz 120 MHz...

  • Page 43: Installing Accessory Boards

    16-bit ISA board Slot 3 can be used for a full-length 16-bit ISA board • Slot 4 (the “HP ISA Option” slot) can be used for half-length (XT) • 16-bit ISA boards. The bottom HP ISA Option slot accommodates different size ISA accessory boards depending on the memory options installed in your PC.

  • Page 44: Installing The Board

    2 How to Install Accessories In Your PC Installing Accessory Boards Configuring non-Plug and Play ISA Accessory Boards If you install an ISA accessory board that is not Plug and Play you will need to configure the board before your PC can use it. Refer to the documentation supplied with the operating system for details on your operating system’s capabilities and restrictions concerning how to configure non-Plug and Play accessory boards.
  • Page 45 2 How to Install Accessories In Your PC Installing Accessory Boards Installing an Accessory Board (refer to previous page) Step 4: Unscrew and remove the slot cover. Step 5: Slide board into the slot. Step 7: Secure the board. Step 8: VESA- feature connector.

  • Page 46: Installing The Security Bracket

    2 How to Install Accessories In Your PC Installing the Security Bracket Installing the Security Bracket The security bracket supplied with the computer can be used to fasten the computer to your desk. 1 Remove the computer’s cover (refer to “Removing and Replacing the Cover”, on page 15).

  • Page 47: The Hp Setup Program

    The HP Setup Program This chapter describes how to use the HP Setup program.

  • Page 48: The Hp Summary Screen

    PC. 2 While the Vectra logo appears on your display, press take you to the HP Summary Screen. (To go immediately into the Setup program, and bypass the Summary Screen, press retain the screen indefinitely (until you decide to leave it), press English ).
  • Page 49 When you press , the HP Summary Screen, similar to the following one, will appear: HP VECTRA VE/133 - Copyright 1995 Hewlett-Packard - xx.xx.xx BIOS Version : GX.07.xx PC Serial Number CPU Date Code : N/A System RAM : 15MB...

  • Page 50: Using The Setup Program

    3 The HP Setup Program Using the Setup Program Using the Setup Program 1 Turn on the display and then the PC. If the PC is already turned on, save your data and exit all programs, then restart the PC. Consult your operating system documentation for any special instructions concerning turning off and then restarting your PC.
  • Page 51 Use the arrow keys to scroll through the items on the general help screen. 3 The HP Setup Program Using the Setup Program keys can key moves to selects the...
  • Page 52 3 The HP Setup Program Using the Setup Program English...

  • Page 53: Troubleshooting Your Pc

    Troubleshooting Your PC This chapter can help you solve problems that you may encounter when using your PC. If you are unable to solve your problem after following the advice in this chapter, refer to “Hewlett Packard Support and Information Services”...

  • Page 54: Hp Summary Screen

    To view the Summary Screen, press PC is switched on and while the Vectra Logo appears during the Power- on-Self-Test (POST). Refer also to “The HP Summary Screen”, on page If Your PC Does Not Start At All If your PC does not start at all it is possible that the power supply is in ‘safe-protection mode’.
  • Page 55 Check External Items Be sure the following external items are functioning properly: Check that the computer and display are turned on. (The power light • should be illuminated.) Check the display’s contrast and brightness settings. • Make sure that all cables and power cords are firmly plugged in. •...

  • Page 56: If You Are Unable To Change Any Values In Setup

    English to ignore the message and continue. to run Setup and correct a system configuration error. HP to accept (validate) the change and update Setup’s to see more details about the message. After viewing to accept the change and update Setup’s...
  • Page 57 Clearing the PC’s Configuration Memory If the PC then starts, but POST still persists in reporting an error, clear the current configuration memory values and reinstall the built-in default values: 1 Turn off the PC, disconnect the power and cables, and remove the cover.

  • Page 58: If Your Pc Has A Hardware Problem

    • system on your PC. Refer to your PC’s operating system documentation for details. In the HP Setup Program disable Display Plug and Play and set the • refresh rate of video modes to values supported by the display connected to your PC.

  • Page 59: If Your Keyboard Does Not Work

    Check that an accessory board doesn’t use the same I/O address as • the integrated video interface (03B0h to 03DFh). Refer to the manual supplied with the accessory for further information. If the display works correctly during the Power-On-Self-Test • (POST), but goes blank when Windows starts, check that you have enough memory for the video mode you have selected.

  • Page 60: If Your Printer Does Not Work

    4 Troubleshooting Your PC If Your PC Has a Hardware Problem If Your Printer Does Not Work Make sure the printer’s power switch is ON. • Verify that the power cord is plugged into the power outlet and the • printer.

  • Page 61: If The Flexible Disk Drive Does Not Work

    If the Flexible Disk Drive Does Not Work Ensure you are using a formatted diskette and it is inserted • correctly. Check you are using a diskette that is the right density. • Check that your flexible disk drive is correctly configured in the •...

  • Page 62: If The Cd-Rom Drive Has A Problem

    4 Troubleshooting Your PC If Your PC Has a Hardware Problem If the Hard Disk If the hard disk activity light does not flicker when the PC is accessing the hard disk drive: Activity Light Does Not Work Check that the control panel connector is firmly attached to the •...

  • Page 63: If An Accessory Board Does Not Work

    60. Refer to the board’s manual for further details. Check that the PC has been configured correctly in Setup. • If the problem persists, refer to HP support. • 4 Troubleshooting Your PC If Your PC Has a Hardware Problem item is set to in Setup.

  • Page 64: If Your Pc Has A Software Problem

    4 Troubleshooting Your PC If Your PC Has a Software Problem If Your PC Has a Software Problem If You Have Forgotten Your Password If you forget the User Password, but not the Administrator password, carry out the following procedure: 1 Switch off the PC.

  • Page 65: If Your Application Software Does Not Work

    Please return used batteries to the shop from which you bought them, or to the dealer from whom you purchased your PC, or to HP, so that they can either be recycled or disposed of in an environmentally sound way.
  • Page 66 Ensure that the clip is in place and holds the battery firmly. You can also install an external battery (HP part number 1420-0513), which you can order from your authorized reseller. Install the external battery as follows: 1 After removing the computer’s cover, connect the external battery...
  • Page 67 Features and Specifications...

  • Page 68: Features And Specifications

    Desktop Management Interface (DMI) English Feature HP Vectra 5/xxx Series 3 (xxx = 100, 120, 133 MHz onwards) Unified Memory Architecture (UMA) or Shared Frame Buffer (SFB) 192 MB (EDO 60ns) 256 KB synchronous pipeline burst write-through & write-back 64 bit PCI graphics engine (SiS6205) integrated on system board.
  • Page 69 Characteristic Weight (excluding display and keyboard) Dimensions Footprint Storage temperature Storage humidity Operating temperature Operating humidity Power supply Power consumption NOTE When the PC is turned off with the power button on the front panel, the power consumption falls below 5 Watts, but is not zero. The special on/off method used by this PC considerably extends the lifetime of the power supply.

  • Page 70: Irqs, Dmas, And I/O Addresses

    DMA 5, 6, 7 free 2Eh - 2Fh, integrated I/O controller 96h - 97h, “Little Ben” E0h - E7h, HP reserved 170h - 177h, 376h IDE secondary channel 1F0h - 1F7h, 3F6h IDE primary channel 278h - 27Fh parallel port 2...

  • Page 71: System Board Switches

    5 Features and Specifications System Board Switches System Board Switches There are several switches and jumpers on the PC system board which set the bus speed, the processor speed, and security and other features. This section shows you where the switches and jumpers are located on the system board and what they are for.

  • Page 72: Multipurpose Switch Sw1

    This setting overrides the setting in the Setup program. spacebar enabled (default) NOTE To use the Power-On spacebar feature, you must have a HP Vectra Keyboard displaying a Power-On icon on the spacebar and the above jumper installed. English...

  • Page 73: Hewlett Packard Support And Information Services

    Hewlett Packard Support and Information Services...

  • Page 74: Your Hp Authorized Reseller

    HP SupportPack HP’s three-year SupportPack is available from your local reseller. It must be purchased within 30 days of purchasing your HP Vectra. The concept of SupportPack is simple. It allows you to extend your one- year on-site hardware warranty to a three-year on-site hardware warranty, offering next day on-site response.

  • Page 75: Hewlett-Packard Information Services

    The HP Systems Forum on CompuServe is an on-line service, accessible via modem. This service provides information about your HP PC, and allows you to communicate with other HP users through an on-line user forum. HP users share their knowledge and experience with you.

  • Page 76: Hp Forum On America Online

    To access the HP Forum, in the keyword search menu, type This will load the HP Home Page directly onto your screen. In the HP Forum you can ask and answer questions about HP products and you can also download drivers, software application notes, or utilities for HP products.

  • Page 77: Hp Faxback On Demand-Hp First

    6 Hewlett Packard Support and Information Services HP FAXback on Demand—HP FIRST HP FIRST is a service where you can select documents, support and technical information, data sheets and pre-sales information, which are then faxed to you. To access this service, you can use a touch-tone...

  • Page 78: Ordering Drivers And Bios On Diskette

    The HP telephone support service does NOT provide free telephone support for PCs configured as network servers. If you do configure your PC as a network server, you are advised to contact your HP reseller to purchase a network phone-in support contract, which will provide you with a fee-based telephone support service.

  • Page 79: Hewlett-Packard Telephone Support

    Hewlett-Packard Telephone Support HP North American Assistance from the HP North American Customer Support Center is available Monday to Friday, during business hours. Customer Support Center The number is: +1 (970) 635-1000 HP European Customer Assistance from the HP European Customer Support Center is available in English, Monday to Friday, during business hours.

  • Page 80: Hp Network Phone-In Support Service (Nps)

    Should you wish to contact Hewlett-Packard, check your local telephone directory for the HP Sales and Service Office near you. If you cannot find a convenient HP office, you can write to one of the major HP Sales and Service Offices or one of the Worldwide Marketing Headquarters listed here.

  • Page 81: Glossary

    Memory which can be addressed by the processor in the area of memory above the first 1 MB. HP Utilities Software provided by Hewlett-Packard to perform certain tasks, for example, changing the date and time. IDE Integrated Device Electronics.
  • Page 82 Glossary mass storage Any device used to store large amounts of data. Usually refers to hard disks and tape backup units. memory modules Miniature boards containing memory chips. Used for increasing the amount of memory available in the computer. multimedia Combining static media (such as text and pictures) with dynamic data (such as sound, video, and animation) on the same system.
  • Page 83 PC, 60 problems, 53 DMI, 10 Accessory boards drivers configuring, 33 obtaining via HP BBS, 66 installing, 33 obtaining via World Wide Web, 66 Accessory boards, configuring in Win- ordering by mail, 68 dows 3.11, 33 administrator password setup, 9...
  • Page 84 43 serial port location, 3 setting unpacking the PC, 2 passwords, 9 SETUP, 37 for HP World Wide Web site, 66 SETUP program starting, 40 SETUP, can’t change values, 46 VESA connector, 34 software video memory modules problems, 54...
  • Page 85 Regulatory Information and Warranty...

  • Page 86: Regulatory Information

    38320 Eybens, FRANCE Declares that the product: Product Name: Personal Computer Model Number: HP Vectra VE 5/xxx Series 3 Conforms to the following Product Specifications: SAFETY: International: IEC 950: 1991+A1+A2 +A3 Europe: CISPR 22: 1993 EN 55022: 1994 Class B...
  • Page 87 Remplacer uniquement avec une batterie du même type ou d’un type équivalent recommandé par HP. La pile dans cet ordinateur est une pile au lithium qui ne contient pas de métaux lourds, néanmoins, afin de protéger l’environnement, il ne faut pas jeter les piles dans les ordures ménagères.
  • Page 88 Beauftragten kostenlos zurückgenommen, um sie einer Verwertung bzw. Entsorgung zuzuführen. Notice for the United Kingdom The HP Vectra PC is approved under approval number NS/G/1234/J/100003 for indirect connection to Public Telecommunication Systems within the United Kingdom. Noise Declaration for Germany Lärmangabe nach Maschinenlärmverordnung - 3 GSGV (Deutschland)
  • Page 89 If the product is not normally sold by HP in the country of use, it must be returned to the country of purchase for service.
  • Page 90 Response time for HP on-site service in an HP Service Travel Area is normally next business day (excluding HP holidays) for HP Travel Zones 1-3 (generally 100 miles or 160 Km from the HP office). Response time is second business day for Zones 4 and 5 (200 miles, 320 Km); third business day for Zone 6 (300 miles, 480 Km); and negotiated beyond Zone 6.
  • Page 91 The HP Software Product License Agreement and Product Limited Warranty shall govern all Software which is provided to you, the Customer, as part of the HP computer product. This HP Software Product Agreement and Product Limited Warranty shall supersede any non-HP software license or warranty terms which may be found in any documentation or other materials contained in the computer product packaging.
  • Page 92 Ninety-Day Limited Software Warranty HP warrants for a period of NINETY (90) DAYS from the date of the purchase that the software product will execute its programming instructions when all files are properly installed. HP does not warrant that the operation of the software will be uninterrupted or error free.
  • Page 93 Part Number D4050-90001 Printed in France - 08/96...

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Vectra ve 5/xxx series

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