1. Manuals
  2. Brands
  3. HP Manuals
  4. Desktop
  5. Vectra VE 5/xxx - 2
  6. User manual

HP Vectra VE 5/xxx - 2 User Manual

Hp vectra ve 5/xx series 2, user's guide
Hide thumbs Also See for Vectra VE 5/xxx - 2:
Table of Contents

Advertisement

Quick Links

Download this manual See also: Handbook, Setup Manual
User's Guide
HP Vectra VE
5/xx Series 2

Advertisement

Table of Contents
loading

Related Manuals for HP Vectra VE 5/xxx - 2

Summary of Contents for HP Vectra VE 5/xxx - 2

  • Page 1 User’s Guide HP Vectra VE 5/xx Series 2...
  • Page 2 The information contained in this document is subject to change without notice. Hewlett-Packard makes no warranty of any kind with regard to this material, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose. Hewlett-Packard...
  • Page 3 User’s Guide...

  • Page 4: Welcome To Your Hp Vectra Pc

    Welcome to Your HP Vectra PC Congratulations on the purchase of your new Hewlett-Packard desktop PC. Your high-performance PC provides: a Pentium processor in a Zero Insertion Force (ZIF) socket for • easy processor upgrades an optional level-two cache of 256 KB for high performance •...
  • Page 5 Your HP Vectra has other important attributes: DMI compliant • ® designed for Windows • Vectra Ergonomic Power Solution—Windows 95 soft power-down • using the mouse, and keyboard power-on. Energy Star compliant power management. • The PC range described in this manual has a power saving capability which complies with the Environment Protection Agency’s (EPA) 30 watt maximum power consumption in sleep mode, with the exception of those models which are fully loaded multimedia PCs.
  • Page 6 Francais...

  • Page 7: Table Of Contents

    Contents 1 Setting Up Your PC Unpacking Your PC ......... 2 Connecting the Mouse, Keyboard, and Display .
  • Page 8 3 How to Install Accessories In Your PC Supported HP Accessories ....... . . Removing the Cover.
  • Page 9 4 The HP Setup Program Using the HP Setup Program ....... . 56 Starting the Setup Program.
  • Page 10 If Your Application Software Does Not Work..... . If Power Management Does Not Work ......If the Date and Time are Incorrect.
  • Page 11 HP Support Services ........116 Hewlett-Packard Telephone Support ......117 Lifeline Telephone Support .
  • Page 12 English...

  • Page 13: Setting Up Your Pc

    Setting Up Your PC This chapter leads you through the first time installation of your HP Vectra PC.

  • Page 14: Unpacking Your Pc

    1 Setting Up Your PC Unpacking Your PC Unpacking Your PC 1 When you receive your PC, unpack all the components: computer and power cord • display and its cables • keyboard and mouse • manuals. • The operating system software, drivers, and HP utilities are preloaded on the hard disk.
  • Page 15 1 Setting Up Your PC Unpacking Your PC 2 Place the PC on a sturdy desk near to power outlets that are easily accessible, with enough space for the keyboard, mouse, and any other accessories. 3 Position the PC so that its rear connectors are easily accessible. 4 Place the display on top of the computer.

  • Page 16: Connecting The Mouse, Keyboard, And Display

    1 Setting Up Your PC Connecting the Mouse, Keyboard, and Display Connecting the Mouse, Keyboard, and Display 1 Connect the mouse, keyboard, and display to the back of the computer. The connectors are shaped to go in one way only. 2 Tighten the display cable attachment screws.

  • Page 17: Connecting A Printer

    1 Setting Up Your PC Connecting a Printer Connecting a Printer Connect the printer cable to the back of the computer and tighten the attachment screws. Use the connector labeled: Parallel (25-pin parallel connector) for a parallel device • Serial A (9-pin serial connector) for a serial device •...

  • Page 18: Connecting The Power Cords

    1 Setting Up Your PC Connecting the Power Cords Connecting the Power Cords 1 If fitted, remove the label covering the computer’s power connector. 2 Connect the power cords to the display and the computer. 3 Connect the display’s power cord and the computer’s power cord to a grounded outlet.

  • Page 19: Starting The Pc For The First Time

    1 Setting Up Your PC Starting the PC for the First Time Starting the PC for the First Time If your PC has preinstalled software, it is initialized the first time you start the PC. The software initialization process takes approximately three minutes.
  • Page 20 1 Setting Up Your PC Starting the PC for the First Time When the PC is switched on, the Vectra Logo is displayed. The PC performs a Power-On-Self-Test (POST). Press if you want to view the POST information. If an error is detected during the Power-On-Self-Test, the PC will automatically display the error.
  • Page 21 1 Setting Up Your PC Starting the PC for the First Time 4 When your PC has restarted: Set the keyboard to a comfortable position. Adjust the display screen’s brightness and contrast to your needs. If the picture does not fill the screen or is not centered, adjust it using the controls on the display.

  • Page 22: Creating Master Diskettes

    1 Setting Up Your PC Starting the PC for the First Time Creating Master Diskettes NOTE It is very important that you create master diskettes for your preloaded software as soon as possible. These diskettes will be your unique means of regenerating your system if you need to restore the preloaded software onto your PC.

  • Page 23: Using Your Pc

    Using Your PC This chapter explains how to use the HP Vectra PC to increase your productivity.

  • Page 24: Starting And Stopping Your Pc

    2 Using Your PC Starting and Stopping Your PC Starting and Stopping Your PC Starting Your PC 1 Before you start your PC, always switch on the display first. 2 Start your PC in one of these ways: press the power button on the front panel •...

  • Page 25: Stopping Your Pc

    2 Using Your PC Starting and Stopping Your PC Stopping Your PC Stopping the PC when To stop the PC, make sure that you have exited all programs and then using Windows 3.11 exited Windows before pressing the power button on the control panel. Stopping the PC when To stop or shut down the PC: using Windows 95...

  • Page 26: The Hp Vectra Keyboard

    2 Using Your PC The HP Vectra Keyboard The HP Vectra Keyboard The HP Vectra keyboard has three keys that give speedy access to Windows 95 functions. These keys have icons indicating what these functions are. The space bar also has an additional function, the Power-On function, which is not specific to Windows 95.

  • Page 27: Advanced Power Management

    2 Using Your PC Advanced Power Management Advanced Power Management Power management enables you to reduce the PC’s power consumption when you are not using it. The following two power management modes are supported in Windows 3.11 and Windows 95: Standby Mode, which significantly reduces power consumption.

  • Page 28: Desktop Management Interface

    2 Using Your PC Desktop Management Interface Desktop Management Interface Your PC supports the Desktop Management Interface (DMI). The DMI lets an application request information about your computer. For example, an application can use the DMI to view: the hardware and software components installed in your PC •...

  • Page 29: How To Install Accessories In Your Pc

    How to Install Accessories In Your PC This chapter explains how to install accessories, such as extra memory, accessory boards, and additional disk drives, in your PC.

  • Page 30: Supported Hp Accessories

    3 How to Install Accessories In Your PC Supported HP Accessories Supported HP Accessories This chapter describes how to install memory, mass storage devices, and accessory boards in your PC. Refer to chapter "Hewlett Packard Support and Information Services", on page 107 for information about how to obtain an up-to-date list of supported devices.
  • Page 31 3 How to Install Accessories In Your PC Supported HP Accessories Up to four accessory boards 1 MB Video Memory Upgrade Top two: PCI Bottom three: ISA Processor Main Memory Modules (32-bit EDO, 60 ns): 8 MB kit (2 x 4 MB modules) order D3646A 16 MB kit (2 x 8 MB modules) order D3647A Processor Voltage 32 MB kit (2 x 16 MB modules) order D3648A...

  • Page 32: Removing The Cover

    3 How to Install Accessories In Your PC Removing the Cover Removing the Cover 1 Switch off the display and the PC. 2 Disconnect the power cords from the power outlets, the PC, and the display. Disconnect any connection to a telecommunications network.

  • Page 33: Replacing The Cover After Installing Accessories

    3 How to Install Accessories In Your PC Removing the Cover Replacing the Cover after Installing Accessories 1 Check that you have installed all your accessories. 2 Make sure that all internal cables are properly connected and safely routed so they will not get caught or pulled when you put the cover back on..

  • Page 34: Moving And Replacing The Power Supply

    3 How to Install Accessories In Your PC Moving and Replacing the Power Supply Moving and Replacing the Power Supply You must move the power supply to access the sockets for the main memory, cache memory, video memory, processor, battery, or accessory board slots.

  • Page 35: Replacing The Power Supply After Installing Accessories

    3 How to Install Accessories In Your PC Moving and Replacing the Power Supply Replacing the Power Supply after Installing Accessories 1 Ensure that you have installed all your accessories in the PC. 2 Replace the power supply on the left-hand side of the PC, and ensure that the cables are neatly routed around any accessory boards.

  • Page 36: Installing Memory

    3 How to Install Accessories In Your PC Installing Memory Installing Memory Main Memory Modules Your PC is supplied with main memory. If you need more main memory to run your application software, you can install up to a total of 128 MB. Main memory is available in modules of 4 MB, 8 MB, or 16 MB.
  • Page 37 3 How to Install Accessories In Your PC Installing Memory 3 Align the main memory module directly over the socket. Slide the memory module into the slot at 45°. Firmly press the memory module completely into the connector. 4 Pivot the memory module to the vertical position and click into place.

  • Page 38: Installing An Optional Cache Memory Module

    3 How to Install Accessories In Your PC Installing Memory Installing an Optional Cache Memory Module You can install a 256 KB level 2 cache memory module. Order HP D3659A. CAUTION Static electricity can damage electronic components. Turn all equipment OFF. Don’t let your clothes touch the accessory. To equalize the static electricity, rest the accessory bag on top of the power supply while you are removing the accessory from the bag.

  • Page 39: Installing A Video Memory Upgrade

    3 How to Install Accessories In Your PC Installing Memory Installing a Video Memory Upgrade Your PC is supplied with 1 MB of video memory on the system board. If you want better performance, higher resolutions or more colors, you can install a pair of video memory modules to increase your available video memory to 2 MB.
  • Page 40 3 How to Install Accessories In Your PC Installing Memory 3 Align the video memory module directly over the socket taking care to align the dot on the module with the dot on the socket as illustrated in the diagram. Firmly press the memory module completely into the connector.

  • Page 41: Installing Accessory Boards

    3 How to Install Accessories In Your PC Installing Accessory Boards Installing Accessory Boards The PC has four accessory board slots: Slot 1 (the top slot) can be used for a 32-bit PCI board • Slot 2 can be used for either a 32-bit PCI or a full-length 16-bit ISA •...
  • Page 42 3 How to Install Accessories In Your PC Installing Accessory Boards 3 Double-click on the ICU User Guide icon for detailed information about using the ICU. 4 Double-click on the ICU icon to launch the ISA Configuration Utility and configure system resources for the accessory board. The ICU is preloaded with configuration details for many non-Plug and Play accessory boards.

  • Page 43: Installing An Accessory Board

    3 How to Install Accessories In Your PC Installing Accessory Boards Installing an Accessory Board 1 Disconnect the computer’s power supply cord and any connection to a telecommunications network. 2 Remove the computer’s cover and power supply. 3 Find a free slot. Some boards may have preferred locations and special installation instructions detailed in their manuals.
  • Page 44 3 How to Install Accessories In Your PC Installing Accessory Boards 6 Align the board’s connector with the slot’s socket. Firmly press the board into the socket. Ensure the board’s connector engages completely with the socket and does not touch components on other boards.

  • Page 45: Installing Mass Storage Devices

    3 How to Install Accessories In Your PC Installing Mass Storage Devices Installing Mass Storage Devices You can install additional mass storage devices, if you need extra mass storage space for your application software. The PC has one internal drive shelf for a hard disk drive. If your PC already has a hard disk drive, this shelf will be occupied.

  • Page 46: Connecting Ide Devices

    3 How to Install Accessories In Your PC Installing Mass Storage Devices Connecting IDE Devices There are three data cables inside your PC. Two of these are for IDE devices: The first cable is marked “HDD” next to its system board attachment. •...
  • Page 47 3 How to Install Accessories In Your PC Installing Mass Storage Devices Examples of multiple IDE drive combinations Configuration Connections to data cables 1 Hard disk drive 1. Bootable hard disk drive: Master connector, HDD data cable 2 Hard disk drives 1.

  • Page 48: Installing A Flexible Disk Drive Or A Cd-Rom Drive

    3 How to Install Accessories In Your PC Installing Mass Storage Devices Installing a Flexible Disk Drive or a CD-ROM Drive in the Middle Shelf 1 Disconnect the computer’s power supply cord and any connection to a telecommunications network. 2 Remove the computer’s cover. 3 Remove the bezel from the middle shelf and put it in a safe place.
  • Page 49 3 How to Install Accessories In Your PC Installing Mass Storage Devices 4 Slide the device into the middle shelf using mounting rails, and secure the device in position using the screws provided. English...
  • Page 50 3 How to Install Accessories In Your PC Installing Mass Storage Devices 5 Connect the data and power cables to the rear of the device installed in the middle shelf. The connectors are shaped to go in one way only. If you are installing an IDE CD-ROM drive, connect the drive to the CD-ROM data cable.

  • Page 51: Installing An Ide Hard Disk Drive In The Rear Shelf

    3 How to Install Accessories In Your PC Installing Mass Storage Devices Installing an IDE Hard Disk Drive in the Rear Shelf The PC has an integrated Enhanced IDE controller which supports two Fast IDE hard disk drives. Refer to the drive’s manuals to see if you must set jumpers or if there is a special installation procedure to follow.

  • Page 52: Installing An Ide Hard Disk Drive In The Bottom Shelf

    3 How to Install Accessories In Your PC Installing Mass Storage Devices 5 Connect the power cable and the data cable to the rear of the drive. The connectors are shaped to go in one way only. Data cable Power cable 6 Install any other accessories before replacing the cover.
  • Page 53 3 How to Install Accessories In Your PC Installing Mass Storage Devices 4 If there is no device in the middle shelf, remove the bezel. The bezel snaps in and out, and can be removed without any tools. 5 Remove the two bezels from the bottom shelf. English...
  • Page 54 3 How to Install Accessories In Your PC Installing Mass Storage Devices 6 Support the power supply with your hand (to prevent it falling out) and carefully turn the PC onto its side. 7 Slide the hard disk into the bottom shelf, supporting the disk with your hand.
  • Page 55 3 How to Install Accessories In Your PC Installing Mass Storage Devices 8 Align the drive with the holes in the bottom of the PC. Support the drive with your hand while securing the drive with the four screws provided. 9 Support the power supply with your hand and very carefully return the PC to the upright position.

  • Page 56: Installing A 5.25-Inch Disk Drive In The Bottom Shelf

    3 How to Install Accessories In Your PC Installing Mass Storage Devices 11 If a device was removed from the middle shelf, replace it. 12 If no device was removed from the middle shelf, replace the bezel. 13 Install any other accessories before replacing the cover. Replace the side bezel.
  • Page 57 3 How to Install Accessories In Your PC Installing Mass Storage Devices 5 Remove the two bezels from the bottom shelf. 6 Remove the side bracket from the bottom shelf and store it in a safe place. English...
  • Page 58 3 How to Install Accessories In Your PC Installing Mass Storage Devices 7 Slide the drive mid-way into the bottom shelf. 8 Connect the data and power cables to the rear of the drive. Power Cable Data Cable English...

  • Page 59: Installing A 3.5-Inch Disk Drive In The Bottom Shelf

    3 How to Install Accessories In Your PC Installing Mass Storage Devices 9 Slide the drive completely into the bottom shelf and secure it with the screws provided with the device. 10 If a device was removed from the middle shelf, replace it. 11 If no device was removed from the middle shelf, replace the bezel.
  • Page 60 3 How to Install Accessories In Your PC Installing Mass Storage Devices 4 If there is no device in the middle shelf, remove the bezel. The bezel snaps in and out, and can be removed without any tools. 5 Remove the two bezels from the bottom shelf. English...
  • Page 61 3 How to Install Accessories In Your PC Installing Mass Storage Devices 6 Slide the drive completely into the bottom shelf and secure it with the screws provided with the device. 7 Replace the side bezel. English...
  • Page 62 3 How to Install Accessories In Your PC Installing Mass Storage Devices 8 Connect the data and power cables to the rear of the drive. The connectors are shaped to fit one way only. Data Cable Power Cable 9 If a device was removed from the middle shelf, replace it. 10 If no device was removed from the middle shelf, replace the bezel.

  • Page 63: Installing An Upgrade Processor

    3 How to Install Accessories In Your PC Installing an Upgrade Processor Installing an Upgrade Processor As more powerful upgrade processors become available, you can replace your main processor with a more powerful one. 1 Disconnect the computer power cords from the power outlets. Disconnect any connection to a telecommunications network.
  • Page 64 3 How to Install Accessories In Your PC Installing an Upgrade Processor 5 To install the new processor: a Locate the corner markers: on the processor—a dot or notch (“broken” corner) • on the processor socket—a dot. • b Position the processor over the socket, with it’s corner marker facing the corner marker on the socket.

  • Page 65: Installing The Security Bracket

    3 How to Install Accessories In Your PC Installing the Security Bracket Installing the Security Bracket The security bracket supplied with the computer can be used to fasten the computer to your desk. 1 Remove the computer’s cover (refer to "Removing the Cover", on page 20).
  • Page 66 3 How to Install Accessories In Your PC Installing the Security Bracket English...

  • Page 67: The Hp Setup Program

    The HP Setup Program This chapter describes how to use the HP Setup program.

  • Page 68: Using The Hp Setup Program

    4 The HP Setup Program Using the HP Setup Program Using the HP Setup Program Setup is an integrated (ROM-based) program that displays the PC’s configuration and allows you to set parameters. Check the configuration when you first use the PC and each time after you install, remove, or upgrade accessories.
  • Page 69 4 The HP Setup Program Using the HP Setup Program 2 Press while is displayed at the bottom of the screen. F2=Setup appears for a short period during the POST (Power-On- F2=Setup Self-Test). F2=Setup NOTE If you fail to press in time and the start-up process continues, you will need to restart your PC to go through the POST again so you can press...
  • Page 70 4 The HP Setup Program Using the HP Setup Program 3 The PC’s Setup program will display. English...
  • Page 71 4 The HP Setup Program Using the HP Setup Program arrows, keys can • be used to select fields in the current menu. key moves to the previous page and the • moves to the next page in a scrollable menu. key moves to the top item, and the key moves to •...

  • Page 72: Understanding The Setup Program

    4 The HP Setup Program Using the HP Setup Program The Setup You can view a summary of the PC’s configuration if you have chosen to view the POST tests. A summary screen is displayed when the POST has Configuration Summary completed.
  • Page 73 4 The HP Setup Program Using the HP Setup Program Setup Item Default Action Preferences User Password is Disabled Indicates if a user password has been set. Set User Password Allows you to set a password to prevent unauthorized access to your PC. You cannot set a user password if an administrator password HAS NOT been set.Setting a user password prevents unauthorized use of your...
  • Page 74 4 The HP Setup Program Using the HP Setup Program Setup Item Default Action Configuration Integrated Peripherals Parallel port 378h IRQ7 Enables/disables the parallel on-board port at the specified address. “Disabled” frees resources used by the port. Parallel port Mode Centronics TM Sets the operating mode of the parallel port.
  • Page 75 4 The HP Setup Program Using the HP Setup Program Setup Item Default Action Video Video system EGA/VGA Select video display type. Video BIOS shadowing Enabled Enables / disables video BIOS shadowing (for AT external boards only) Enabling the BIOS shadowing improves performance.
  • Page 76 4 The HP Setup Program Using the HP Setup Program Setup Item Default Action Hard Disk Drives Hard disk drive 0 (xxxx MB) 642 MB Configure IDE drive 0. It is not recommended to connect a CD-ROM on a channel which Hard disk drive 1 (xxxx MB) xxx MB already has an IDE hard disk drive.
  • Page 77 4 The HP Setup Program Using the HP Setup Program Setup Item Default Action Hard Disk Drives (continued) Cylinders* Sets the number of hard disk drive cylinders. Heads* Sets the number of hard disk drive heads. Sectors/Track* Sets the number of hard disk drive sectors per track.
  • Page 78 4 The HP Setup Program Using the HP Setup Program Setup Item Default Action Security Administrator password is Disabled Indicates whether administrator password is enabled. Set Administrator Password Allows you to set the administrator password. This password prevents unauthorized access to the PC’s configuration and can also be used to start the PC.
  • Page 79 4 The HP Setup Program Using the HP Setup Program Setup Item Default Action Power Standby Delay 30 minutes Sets the period of inactivity before the system runs in Standby mode. Standby mode slows down the processor. The delay is an approximate time, depending on the CPU speed.

  • Page 80: Setting Passwords

    4 The HP Setup Program Setting Passwords Setting Passwords You can set two passwords, the administrator password and the user password, to provide two levels of protection for your PC. Administrator Set the Administrator Password to protect the PC’s configuration in Setup.
  • Page 81 4 The HP Setup Program Setting Passwords 2 When is displayed, press F2=Setup F2=Setup 3 The PC’s Setup program will display. Setting an Use the key to select the menu item. • Security Administrator Use the arrow keys to highlight the •...
  • Page 82 4 The HP Setup Program Setting Passwords Setting a User Start Setup as described for setting an administrator password. • Password You cannot set a User Password if an Administrator password has • not been set. Use the key to select the menu item.

  • Page 83: After Installing An Ide Drive

    4 The HP Setup Program After Installing an IDE Drive After Installing an IDE Drive After installing a second IDE drive you will need to run the Setup program to confirm that the drive has been detected by the PC. When an Additional IDE 1 Switch on the PC.
  • Page 84 4 The HP Setup Program After Installing an IDE Drive English...

  • Page 85: Troubleshooting Your Pc

    Troubleshooting Your PC This chapter can help you solve problems that you may encounter when using your PC.

  • Page 86: Solving Problems

    5 Troubleshooting Your PC Solving Problems Solving Problems This chapter can help you solve most problems you might have with your PC. If you are unable to solve your problem after following the advice in this chapter, refer to chapter 7, Hewlett Packard Support and Information Services.

  • Page 87: If Your Pc Does Not Start Properly

    5 Troubleshooting Your PC If Your PC Does Not Start Properly If Your PC Does Not Start Properly Use this section if your PC does not start properly when you turn it on, and you experience one of the following symptoms: Your PC’s display is blank and there are no error messages.
  • Page 88 5 Troubleshooting Your PC If Your PC Does Not Start Properly Check Internal Items If the PC still does not start properly, follow this procedure to check the internal items: 1 Turn off the display, the computer, and all external devices. 2 Unplug all power cords and cables, noting their positions.

  • Page 89: If You Are Unable To Change Any Values In Setup

    5 Troubleshooting Your PC If Your PC Does Not Start Properly If you are Unable to Change any Values in Setup If the Secure Switch on the system board is set to “closed”, you cannot change any of the values in Setup. 1 Turn off the display, the computer, and all external devices.
  • Page 90 5 Troubleshooting Your PC If Your PC Does Not Start Properly If the PC then starts, but POST still reports an error, clear the battery backed-up memory (CMOS memory). Clearing the Battery Backed-Up Memory (CMOS Memory) If the PC then starts, but POST still persists in reporting an error, clear the current CMOS memory values and reinstall the built-in default values: 1 Turn off the PC, disconnect the power and cables, and remove the...
  • Page 91 5 Troubleshooting Your PC If Your PC Does Not Start Properly Power-On-Self-Test Errors that May Prevent Your PC From Starting Message Corrective Action and/or Explanation Operating system not found Check whether the disk, HDD, FDD or CD-ROM disk drive is connected.
  • Page 92 5 Troubleshooting Your PC If Your PC Does Not Start Properly Message Corrective Action and/or Explanation I/O device IRQ conflict Serial ports A and B may have been assigned the same IRQ. Assign a different IRQ to each serial port and save the configuration.

  • Page 93: If Your Pc Has A Hardware Problem

    5 Troubleshooting Your PC If Your PC Has a Hardware Problem If Your PC Has a Hardware Problem This section describes what to do if you have problems with your display, disk drives, printer, accessory board, keyboard, or mouse. Display Does Not Work Properly If Nothing is Displayed on the Screen If nothing is displayed on the screen, but the PC starts and the keyboard, disk drives, and other peripheral devices seem to operate...
  • Page 94 5 Troubleshooting Your PC If Your PC Has a Hardware Problem If Your Display is Blurred or Unreadable If you select the wrong display in the HP User Tools menu, the display screen may become blurred or unreadable. To correct this problem: Windows 3.11 1 Restart the PC —...

  • Page 95: If Your Keyboard Or Mouse Does Not Work

    5 Troubleshooting Your PC If Your PC Has a Hardware Problem Other Display Problems If the display image is not aligned with the screen, use the display’s controls to center the image. Refer to the display manual for instructions. If the screens generated by the applications do not appear to be correct, check the application’s manual to find out which video standard is required.

  • Page 96: If Your Printer Does Not Work

    5 Troubleshooting Your PC If Your PC Has a Hardware Problem If Your Printer Does Not Work Make sure the printer’s power switch is ON. • Verify that the power cord is plugged into the power outlet and the • printer.

  • Page 97: If The Flexible Disk Drive Does Not Work

    5 Troubleshooting Your PC If Your PC Has a Hardware Problem If the Flexible Disk Drive Does Not Work Ensure you are using a formatted diskette and it is inserted • correctly. Check you are using a diskette that is the right density. •...

  • Page 98: If The Cd-Rom Drive Does Not Work

    5 Troubleshooting Your PC If Your PC Has a Hardware Problem If the Hard Disk If the hard disk activity light does not flicker when the PC is accessing the hard disk drive: Activity Light Does Not Work Check that the control panel connector is firmly attached to the •...

  • Page 99: If An Accessory Board Does Not Work

    5 Troubleshooting Your PC If Your PC Has a Hardware Problem If an Accessory Board Does Not Work Carry out the following checks: Ensure the board has been firmly installed in the accessory board • slot. Check that the accessory board has been correctly configured with •...

  • Page 100: If Your Pc Has A Software Problem

    5 Troubleshooting Your PC If Your PC Has a Software Problem If Your PC Has a Software Problem If You Have Forgotten Your Password If you forget the User Password, but not the Administrator password, carry out the following procedure: 1 Restart the PC.

  • Page 101: If Your Application Software Does Not Work

    5 Troubleshooting Your PC If Your PC Has a Software Problem 9 After the Power-On Self-Test has completed, press when prompted to use Setup. 10 Set new User and System Administrator Passwords. 11 Press to save the new passwords and exit Setup. If Your Application Software Does Not Work If the PC reports the system is OK and the indicator light over the power switch is illuminated, but some software won’t run:...

  • Page 102: If The Date And Time Are Incorrect

    5 Troubleshooting Your PC If Your PC Has a Software Problem Power Management in Check that Power Management is enabled using the Power icon in • the Windows Control Panel. Windows 95 Check that Advanced is selected in the Power dialog box. •...
  • Page 103 5 Troubleshooting Your PC If Your PC Has a Software Problem 3 Ensure that the clip is in place and holds the battery firmly. You can also install an external battery (HP part number 1420-0513), which you can order from your authorized reseller. Install the external battery as follows: 1 After removing the computer’s cover, connect the external battery cable to the battery connector on the system board.
  • Page 104 5 Troubleshooting Your PC If Your PC Has a Software Problem English...

  • Page 105: Technical Information

    Technical Information This chapter provides technical information about your PC.

  • Page 106: Specifications

    6 Technical Information Specifications Specifications Features Feature Description Processor (standard) Pentium Level-one cache 8 KB code, 8 KB write-back data Level-two cache 256 KB asynchronous cache (optional) Main memory (size/speed) Upgradable to 128 MB (EDO, 60 ns, 32-bit) Video Integrated 64-bit Ultra VGA Controller on PCI bus 1 MB standard, upgradable to 2 MB, DDC 2 B compliant Disk drive controller Master Enhanced IDE controller on PCI bus...

  • Page 107: Features

    6 Technical Information Specifications Feature Description System board connectors • VESA internal video pass-through connector • One flexible disk drive connector • Two Fast IDE connectors (for up to 3 IDE hard disk drives, or 2 hard disk drives and 1 CD-ROM.) Accessory slots One PCI slot, one full-length combo ISA/PCI slot, one full- length 16-bit ISA slot, and one short-length 16-bit ISA slot.

  • Page 108: Power Consumption, Windows 3.11

    6 Technical Information Specifications Power Consumption, Windows 3.11 All measurements are in watts (rms). Consumption at 115V / 60Hz 75MHz 100MHz 133MHz 1.9w 1.9w 1.9w Sleep 16.5w 17.8w 17.4w Windows 21.1w 22.4w 22.2w WIN + HDD 32.8w Loading a CD-ROM in the CD-ROM drive will increase these values by 10w.

  • Page 109: Power Consumption, Windows 95

    6 Technical Information Specifications Typical Power Consumption/Availability for ISA Accessory Slots +5 V 4.5A limit per slot (limited by system board) +12 V 1.5A limit per slot (limited by system board) -5 V 0.1A total power limit (limited by power supply) -12 V 0.3A total power limit (limited by power supply) Typical Power Consumption/Availability for PCI Accessory Slots...
  • Page 110 6 Technical Information Specifications Consumption at 230V / 50Hz 75MHz 100MHz 133MHz 2.7w 2.7w 2.7w Windows 22.6w 23.6w 23.4w Sleep 18.5w 19.6w 19.4w WIN + HDD Loading a CD-ROM in the CD-ROM drive will increase these values by 10w. NOTE When the PC is turned off with the power button on the front panel, the power consumption falls below 5 Watts, but is not zero.

  • Page 111: Irqs, Dmas, And I/O Addresses Used By Your Pc

    6 Technical Information Specifications IRQs, DMAs, and I/O Addresses Used by Your PC IRQs used by PC IRQ0 system timer IRQ1 keyboard The IRQ, DMA, and I/O IRQ2 system cascade address mappings shown IRQ3 free if not used for serial port here are for a PC with a IRQ4 free if not used for serial port...

  • Page 112: Available Video Resolutions

    6 Technical Information Specifications Available Video Resolutions Your PC has an integrated 64-bit Ultra VGA controller on PCI bus with 1 MB of memory as standard. The memory can be upgraded to 2 MB. The video resolutions available for your PC depend on the operating system which you have installed and the amount of memory.
  • Page 113 6 Technical Information Specifications Typical Windows 95 Video Resolutions Resolution Number of colors Refresh Rate Memory 640 x 480 16, 256, 64K, 16M 60, 72, 75 1 MB 800 x 600 16, 256 56, 60, 72, 75 800 x 600 56, 60 1024 x 768 43i, 60, 70, 75...

  • Page 114: The Pc's Memory Map

    6 Technical Information The PC’s Memory Map The PC’s Memory Map Hexadecimal Memory Area Memory Range Used By Address Range Extended Memory: 1 MB upward Extended memory 1024 KB upward 100000 upward Windows Applications Conventional Memory: 0 KB to 1024 KB (1 MB) 928 KB to 1024 KB 0E80000 to 100000 64 KB BIOS area...

  • Page 115: The Pc's Rear Connectors

    6 Technical Information The PC’s Rear Connectors The PC’s Rear Connectors Keyboard/Mouse Parallel Connector Serial Connector VGA Video Connector English...

  • Page 116: System Board Connectors And Switches

    6 Technical Information System Board Connectors and Switches System Board Connectors and Switches VESA Connector System Board Switches System Board Switches Switch Switch function: 1 - 4 Processor speed, see table on next page Password: open = enabled (default) closed = disabled / clear passwords CMOS: open = normal (default) closed = clear CMOS...
  • Page 117 6 Technical Information System Board Connectors and Switches The settings for different processors at different speeds are a combination of the settings of switches 1, 2, 3, 4 and 7. Pentium processor Switch1 Switch 2 Switch 3 Switch 4 Switch 7 CPU Frequency 75 MHz Closed Closed...

  • Page 118: Recycling Your Pc

    6 Technical Information Recycling Your PC Recycling Your PC HP has a strong commitment toward the environment. Your HP Personal Computer has been designed to respect the environment as much as possible. HP can also take back your old PC for recycling when it reaches the end of its useful life.

  • Page 119: Hewlett Packard Support And Information Services

    Hewlett Packard Support and Information Services...

  • Page 120: Introduction

    7 Hewlett Packard Support and Information Services Introduction Introduction Hewlett Packard computers are engineered for quality and reliability to give you many years of trouble-free service. To ensure that your desktop system maintains its reliability and to keep you up-to-date with the latest developments, HP and a worldwide network of trained and authorized resellers provide a comprehensive range of service and support options which are listed below:...

  • Page 121: Your Hp Authorized Reseller

    7 Hewlett Packard Support and Information Services Your HP Authorized Reseller Your HP Authorized Reseller HP Authorized Resellers have been trained on HP Vectra equipment and are familiar with its configuration and environment. Authorized Resellers can also answer questions regarding non-HP hardware, software and systems as well as answer queries about usage not intended for, or not commonly used with the HP Vectra.

  • Page 122: Hp Support Assistant Cd-Rom

    7 Hewlett Packard Support and Information Services HP Support Assistant CD-ROM HP Support Assistant CD-ROM HP Support Assistant is a yearly subscription service on CD-ROM. It is published four times a year. Each CD-ROM contains information about Vectra PCs as well as other HP computing products.

  • Page 123: Hewlett-Packard Information Services

    7 Hewlett Packard Support and Information Services Hewlett-Packard Information Services Hewlett-Packard Information Services Hewlett Packard Electronic Information Services are available 24 hours per day, 7 days per week, ensuring that the most up-to-date information is always available. HP Forum on CompuServe The HP Systems Forum on CompuServe is an on-line service, accessible via modem.

  • Page 124: Hp Forum On America Online

    7 Hewlett Packard Support and Information Services Hewlett-Packard Information Services HP Forum on America Online The HP Forum on America Online is an electronic information and communication service which can be accessed via modem. To access the HP Forum: select from the menu, •...

  • Page 125: Internet-Ftp Library Service

    7 Hewlett Packard Support and Information Services Hewlett-Packard Information Services Internet—FTP Library Service Hewlett-Packard provides a library service which offers the latest versions of drivers, BIOS and utilities and other information about HP products. This library service is available if you have FTP access to the Internet, whatever your location.

  • Page 126: Hp Audio Tips (Usa Only) Hp Automated Support Directory

    Phone or fax Worldwide + 1 (208) 344-4809 A complete description of Hewlett-Packard electronic services is provided in document #9020. HP Audio Tips (USA only) HP Automated Support Directory HP Audio Tips is an automated system containing recordings which can direct you to Hewlett Packard support services.
  • Page 127 7 Hewlett Packard Support and Information Services Hewlett-Packard Information Services North and Latin America Europe Mail Mail US Driver Fulfillment for European Fulfillment for Hewlett-Packard Hewlett-Packard PO Box 1754, Greeley, c/o StarPak International, Ltd., Colorado 80632 Hartlepool, Cleveland,TS25 2YP United Kingdom...

  • Page 128: Hp Support Services

    7 Hewlett Packard Support and Information Services HP Support Services HP Support Services Hewlett-Packard provides a three year hardware warranty which includes on-site service during the first year after purchase, and a return service during the second and third years after purchase. This warranty coverage will apply from the nearest HP or HP authorized service outlet.

  • Page 129: Hewlett-Packard Telephone Support

    7 Hewlett Packard Support and Information Services Hewlett-Packard Telephone Support Hewlett-Packard Telephone Support HP North American Assistance from the HP North American Customer Support Center is Customer Support available Monday to Friday, 7:00 am to 6:00 pm Mountain time, except Wednesday when the hours are 7.00 am to 4:00 pm.

  • Page 130: Lifeline Telephone Support

    7 Hewlett Packard Support and Information Services Lifeline Telephone Support Lifeline Telephone Support Lifeline is a fee-based telephone support program for Vectra PCs available after the one-year telephone support provided as part of the hardware warranty has expired. Your call can either be charged to your phone bill at a per minute rate or to your credit card (Visa, Mastercard or American Express) at a flat fee.

  • Page 131: Hp Network Phone-In Support Service (Nps)

    7 Hewlett Packard Support and Information Services HP Network Phone-in Support Service (NPS) HP Network Phone-in Support Service (NPS) The HP Network Phone-in Support Service (NPS) provides fast access to HP experts in networked Multivendor environments. It can help you to: resolve complex network problems, •...

  • Page 132: Summary

    7 Hewlett Packard Support and Information Services Summary Summary The table below summarizes the services and support available from HP or authorized resellers. Period Response When Purchase Service Covers Covered Time Available From Basic Parts and labor for Three years Next working No charge At time of...

  • Page 133: Hewlett-Packard Marketing Headquarters

    Hewlett-Packard Marketing Headquarters Hewlett-Packard Marketing Headquarters Should you wish to contact Hewlett-Packard, check your local telephone directory for the HP Sales and Service Office near you. If you cannot find a convenient HP office, you can write to one of the major HP Sales and Service Offices or one of the Worldwide Marketing Headquarters listed here.
  • Page 134 7 Hewlett Packard Support and Information Services Hewlett-Packard Marketing Headquarters English...

  • Page 135: Glossary

    Hewlett-Packard has a down to less than 30 W. BBS that can be reached at +1 (408) 553-3500.
  • Page 136 Glossary mass storage Any device used to ROM Read-Only Memory. Computer store large amounts of data. Usually memory used to store parts of the refers to hard disks and tape backup computer’s operating system units. permanently. ROM chips can contain instructions and data.

  • Page 137: Index

    Installing, IDE drives, 71 hard disk security features, 68 Interrupt Request Channels problems, 85 Configuring accessory boards used by the PC, 99 Hewlett-Packard Windows 95, 30 BBS library, 112 connecting FTP access, 113 display, 4 jumper location, 104 information services, 111...
  • Page 138 Index Power consumption, 15 Setting up your PC, 1–10 keyboard reducing, 15 SETUP, 55 connecting, 4 standby mode, 15 SETUP program problems, 83 power cords starting, 56 connecting, 6 understanding, 60 Power Management, 15 SETUP, can’t change values, 77 mass storage devices power management Sleep mode, 15 connectors, 33...
  • Page 139 Index The HP Vectra keyboard for Windows space bar, 14 The HP Vectra keyboard for Windows 95 , Windows icon, 14 tools required for installation, 3 troubleshooting, 73 unpacking the PC, 2 for HP World Wide Web site, 113 using PC, 11–16 VESA connector, 32 video memory modules...
  • Page 140 Index...
  • Page 141 Regulatory Information and Warranty...

  • Page 142: Regulatory Information

    Regulatory Information DECLARATION OF CONFORMITY according to ISO/IEC Guide 22 and EN 45014 Manufacturer’s Name and Address: HEWLETT-PACKARD Boulevard Steve Biko 38090 Villefontaine FRANCE Declares that the product: Product Name: Personal Computer Model Number: HP Vectra VE 5/ series 2...
  • Page 143 • connect the equipment into an outlet on a circuit different from that to which the receiver is connected • consult the dealer or an experienced radio/TV technician for help. Hewlett-Packard’s system certification tests were conducted with HP-supported peripheral devices and HP shielded cables, such as those you receive with your system. Changes or modifications not expressly approved by Hewlett-Packard could void the user’s authority to operate the equipment.
  • Page 144 Notice for the United Kingdom The HP Vectra PC is approved under approval number NS/G/1234/J/100003 for indirect connection to Public Telecommunication Systems within the United Kingdom. Noise Declaration for Germany Lärmangabe nach Maschinenlärmverordnung - 3 GSGV (Deutschland) LpA < 70 db am Arbeitsplatz normaler Betrieb nach EN27779: 11.92. Notice for Japan Notice for Korea français...
  • Page 145 Hewlett-Packard Sales and Service Office can give you details. Three Year Limited Hardware Warranty Hewlett-Packard (HP) warrants this hardware product against defects in materials and workmanship for a period of three years from receipt by the original end-user purchaser. The three year warranty includes on-site service during the first year of use, and return service provided by an HP Service Center or a participating Authorized HP Personal Computer Dealer Repair Center, during the second and third years of use.
  • Page 146 HP software is covered by the HP Software Product Limited Warranty. On-site visits caused by non-Hewlett-Packard products–whether internal or external to the system processor unit–are subject to standard per-incident travel and labor charges.
  • Page 147 AND SOFTWARE FOR A FULL REFUND. Software License Agreement In return for payment of the applicable fee, Hewlett-Packard grants the Customer a license in the software, subject to the following: USE. Customer may use the software on any one computer. Customer may not network the software or otherwise use it on more than one computer.
  • Page 148 Software Product Limited Warranty Ninety-Day Limited Software Warranty HP warrants for a period of NINETY (90) DAYS from the date of the purchase that the software product will execute its programming instructions when all files are properly installed. HP does not warrant that the operation of the software will be uninterrupted or error free.

This manual is also suitable for:

Vectra ve 5/xx series 2

Table of Contents