Cisco IAD2430 Series Hardware Installation Manual page 82

Troubleshooting
Table 4-1
Symptom
Power LED and fan are off Power source turned off
Power LED on; fan off
Power LED off; fan on
No initialization response
from Cisco IAD
Unit shuts off after
operating for some time
Console screen display
freezes
1. See the
Cisco IAD2430 Series Integrated Access Devices Hardware Installation Guide
4-10
Troubleshooting the Cisco IAD
Possible Cause
Faulty power cable
Faulty power source
Faulty internal power supply
Faulty Cisco IAD
Faulty Cisco IAD
Faulty modem console
terminal
Faulty cabling to terminal
Faulty Cisco IAD
Overheating
Faulty Cisco IAD
Console fault
Software error
Faulty Cisco IAD
"Obtaining Documentation and Submitting a Service Request" section on page
Chapter 4 Powering On Cisco IAD2430 Series IADs
Corrective Action
Turn on power source.
Check/replace power cable.
Check/correct input power.
1
Contact Cisco or your Cisco reseller.
1
Contact Cisco Technical Assistance
Center or your Cisco reseller.
1
Contact Cisco or your Cisco reseller.
Check/replace modem/terminal.
Check/replace cable.
1
Contact Cisco or your Cisco reseller.
Check ventilation.
1
Contact Cisco or your Cisco reseller.
Reset/replace console.
Repeat power-on procedure.
1
Contact Cisco or your Cisco reseller.
xvi.
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