Error Codes - ETC Cyberlight LED User Manual

Error Codes

When you apply power to the fixture, it runs a calibration (homing) sequence. If the fixture
detects errors during calibration, a red error notification appears at the bottom of the UI
display and details about the errors are listed in Main Menu → Diagnostics → Errors.
Contact ETC Technical Services for assistance in remedying the errors. See
Services on page 2
Error Description
Color
The fixture could not detect the
Wheel
sensor for the color wheel.
Sensor
CTO The fixture could not detect the
Sensor sensor for the CTO flag.
Cyan The fixture could not detect the
Sensor sensor for the cyan flag.
EE-R
The fixture could not write to the
Write
internal setting memory.
Error
Focus The fixture could not detect the
Sensor sensor for the focus carriage.
Frost The fixture could not detect the
Sensor sensor for the light diffusion.
Frost 1 The fixture could not detect the
Sensor sensor for the heavy diffusion.
Magenta The fixture could not detect the
Sensor sensor for the magenta flag.
Error Codes
for contact information.
Remedy
In the main menu, navigate to Diagnostics → Sensor, move the color
•
wheel to a position where the magnet is near the sensor, and verify that
the sensor is working.
Check the sensor PCB wiring and verify that wires are not broken or
•
unplugged from the sensor or motor driver board.
Confirm that the color wheel is not obstructed and is able to move freely.
•
In the main menu, navigate to Diagnostics → Sensor, move the CTO flag
•
to a position where the magnet is near the sensor, and verify that the
sensor is working.
Check the sensor PCB wiring and verify that wires are not broken or
•
unplugged from the sensor or motor driver board.
Confirm that the CTO flag is not obstructed and is able to move freely.
•
In the main menu, navigate to Diagnostics → Sensor, move the cyan flag
•
to a position where the magnet is near the sensor, and verify that the
sensor is working.
Check the sensor PCB wiring and verify that wires are not broken or
•
unplugged from the sensor or motor driver board.
Confirm that the cyan flag is not obstructed and is able to move freely.
•
In the main menu, navigate to Settings → Restore Defaults and reset the
fixture's defaults to the factory defaults.
In the main menu, navigate to Diagnostics → Sensor, move the focus
•
carriage to a position where the magnet is near the sensor, and verify
that the sensor is working.
Check the sensor PCB wiring and verify that wires are not broken or
•
unplugged from the sensor or motor driver board.
Confirm that the focus carriage is not obstructed and is able to move
•
freely.
In the main menu, navigate to Diagnostics → Sensor, move the light
•
diffusion to a position where the magnet is near the sensor, and verify
that the sensor is working.
Check the sensor PCB wiring and verify that wires are not broken or
•
unplugged from the sensor or motor driver board.
Confirm that the light diffusion flag is not obstructed and is able to move
•
freely.
In the main menu, navigate to Diagnostics → Sensor, move the heavy
•
diffusion to a position where the magnet is near the sensor, and verify
that the sensor is working.
Check the sensor PCB wiring and verify that wires are not broken or
•
unplugged from the sensor or motor driver board.
Confirm that the heavy diffusion flag is not obstructed and is able to
•
move freely.
In the main menu, navigate to Diagnostics → Sensor, move the magenta
•
flag to a position where the magnet is near the sensor, and verify that the
sensor is working.
Check the sensor PCB wiring and verify that wires are not broken or
•
unplugged from the sensor or motor driver board.
Confirm that the magenta flag is not obstructed and is able to move
•
freely.
Help from Technical
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