Lexmark MX6500 User Manual page 337

Troubleshooting
Action
Step 4
Check if the paper loaded in the tray has texture or rough finishes.
Are you printing on textured or rough paper?
Step 5
a
Load paper from a fresh package.
Note: Paper absorbs moisture due to high humidity. Store paper in
its original wrapper until you use it.
b
Resend the print job.
Do print irregularities still appear?
Step 6
Replace the imaging unit, and then resend the print job.
Do print irregularities still appear?
Print is too dark
Action
Step 1
a
From the Quality menu on the scanner control panel, reduce the toner
darkness.
Note: 8 is the factory default setting.
b
Resend the print job.
Is the print still too dark?
Yes No
From the scanner Go to step 5.
control panel, set the
paper texture in the
Paper menu to match
the paper loaded in the
tray.
Go to step 6. The problem is solved.
Contact customer The problem is solved.
support at
http://support.lexmar
k.com or your service
representative.
Yes No
Go to step 2. The problem is solved.
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