What To Do If Initialization And Registration Are Unsuccessful; Correcting The Clock - Snom D735 User Manual

D735 User Manual
Note: If you see the account on the display preceded by
is not working, the server may be down, either for servicing or due to a malfunction.
The registration and initialization should be completed as soon as the server is up and
running again. You may want to check with your administrator or your provider if nothing
happens within a reasonable amount of time.

What to do if initialization and registration are unsuccessful

Your network or your VoIP provider may require more login data than requested by the Snom phone
during the initialization and registration process. This data is entered on the web interface of the
phone. Contact your network system administrator or your VoIP provider for more information.
1. When you have received all necessary data, open the phone's web interface. See "Opening the
web interface" on page 35 for more information.
2. Open Configuration Identity 1 and enter any additional login information you have received from
your provider. See "Identities/accounts" on page 86 for more information.
Note: A number of IP telephony service providers and a number of SIP PBXs require
settings that are different from Snom's standard factory settings. Snom's web page
lists numerous providers and PBXs that have been tested for interoperability with
our phones and specific settings that may be required. Do not change the standard
configuration unless you know what you are doing. Expert help may be required.

Correcting the clock

The phone receives the time and date from your NTP time server. If the time and/or date on the
display are incorrect, you may need to set the correct time zone.
• Changing the settings on the phone and on the web interface: See "Time zone" on page 90.
If the time is still incorrect, there may be a problem with the time server. Contact your network
administrator or your IP provider.
Default formats:
• Time. 24-hour clock, e.g. 17:35. Changing to AM and PM formats: See "Time" on page 90.
• Date. US date format MM/DD/YEAR, eg. 11/23/2010. Changing to European format
DD.MM.YEAR, e.g. 23.11.2010: See "Date" on page 89.
17
Setting up the Phone
or and the phone