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D385 User Manual
What to do if initialization and registration are unsuccessful
Your network or your VoIP provider may require more login data than requested by the Snom phone
during the initialization and registration process. This data is entered on the web interface of the
phone. Contact your network system administrator or your VoIP provider for more information.
1. When you have received all necessary data, open the phone's web interface. See "Opening the
web interface" on page 38 for more information.
2. Open Configuration Identity 1 and enter any additional login information you have received from
your provider. See "Identities/accounts" on page 78 for more information.
Note: A number of IP telephony service providers and a number of SIP PBXs require
settings that are different from Snom's standard factory settings. Snom's web page
lists numerous providers and PBXs that have been tested for interoperability with
our phones and specific settings that may be required. Do not change the standard
configuration unless you know what you are doing. Expert help may be required.
Correcting the clock
The phone receives the time and date from your NTP time server. If the time and/or date on the
display are incorrect, you may need to set the correct time zone.
•
Changing the settings on the phone and on the web interface: See "Time zone" on page 82.
If the time is still incorrect, there may be a problem with the time server. Contact your network
administrator or your IP provider.
Default formats:
•
Time. 24-hour clock, e.g. 17:35. Changing to AM and PM formats: See "Time" on page 82.
•
Date. US date format MM/DD/YEAR, eg. 11/23/2010. Changing to European format
DD.MM.YEAR, e.g. 23.11.2010: See "Date" on page 81.
18
Setting up the Phone
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