Cannot Print Over a Network
If you cannot print over a network, try these solutions:
• Make sure that your printer is turned on.
• If you are using TCP/IP, make sure the printer's IP address is set correctly for your network. If your
network does not assign IP addresses using DHCP, set the IP address manually.
• Check your wired LAN router or access point to see if the LED for the port to which your printer is
connected is on or flashing. If the link LED is off, try the following:
• Make sure the Ethernet cable is securely connected to your printer and to your router, access point,
switch, or hub.
• Try connecting your printer to a different port or a different router, access point, switch, or hub.
• Try connecting with a different Ethernet cable.
• Try printing to your printer from another computer on the network.
Parent topic:
Related references
Other Settings Menu Settings
Print Head Moves But Nothing Prints
If the print head is moving and nothing prints, print a nozzle check pattern. If the pattern does not print
correctly, clean the print head. (If the printer has not been used for a long time the nozzles may be
clogged.)
Parent topic:
Related tasks
Cleaning the Print Head
Checking for Clogged Print Head Nozzles
Media Is Creased
If media loaded in your printer is creased, try these solutions:
• Check that the Feeding Tension and Feed Speed Limiter settings on the product control panel are
correct for the currently loaded media.
Solving Printing Problems
Solving Printing Problems
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