Citizen CLP-7202e User Manual
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Citizen CLP-7202e User Manual

Citizen CLP-7202e User Manual

Thermal transfer bar code printer
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M
ANUAL
Thermal Transfer Bar Code Printer
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S
CLP-7201e
CLP-7202e

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Summary of Contents for Citizen CLP-7202e

  • Page 1 ’ ANUAL Thermal Transfer Bar Code Printer CLP-7201e CLP-7202e...

  • Page 3: Before Operation

    FCC COMPLIANCE STATEMENT FOR AMERICAN USERS This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment.

  • Page 4: Emi Compliance Statement For Canadian Users

    Before Operation This equipment generates and uses radio frequency energy and if not installed and used properly, that is, in strict accordance with the manufacturer's instructions, may cause interference to radio and television reception. This digital apparatus does not exceed the Class A limits for radio noise emissions from digital apparatus set out in the Radio Interference Regulations of the Canadian Department of Communications.

  • Page 5: Important Safety Instructions

    Important Safety Instructions 1. Read all of these instructions and save them for later reference. 2. Follow all warnings and instructions marked on the product. 3. Unplug this product from the wall outlet before cleaning. Do not use liquid or aerosol cleaners. Use a damp cloth for cleaning.

  • Page 6: Notice

    7. We are not liable for any damage caused by user's erroneous use of the printer and inadequate environment. 8. Data residing in the printer is temporary. Therefore, all data will be lost if power is lost. We are not liable for any damage or loss of profits caused by data loss due to failures, repairs, inspections, etc.

  • Page 7: Safety Instructions

    SAFETY INSTRUCTIONS ・ご使用前に必ず本書をよくお読み下さい。読み終わった後は大切に保管し、  must be strictly observed ! To prevent personal injury or property damage, the following shall be strictly observed. The degree of possible injury and damage due to incorrect use or improperly following instructions is described below. Indicates a situation which, if not observed and handled WARNING properly, could result in death or serious injury.

  • Page 8: Warning

    • Do not jolt or impact to the printer by stepping on, dropping or hitting the printer. • Do not place the printer in a poorly ventilated area, or shut off the air vent of the printer. • Do not place the printer where chemical reactions occur, such as in laboratories or where air is mixed with salt or gas.

  • Page 9: General Precautions

    General Precautions Prior to operation, read the safety instructions carefully and observe them. Do not drop or put foreign matter such as clips and pins into the printer. This may cause problems. Be careful when moving or carrying the printer. Dropping the printer may cause injury or property damage.

  • Page 10: Precautions When Installing The Printer

    Do not put anything on the top of printer. Do not place the printer near a radio or television, and do not use the same wall outlet for the printer and radio or television. Radio or television reception could be adversely affected.

  • Page 11: Table Of Contents

    Precautions When Installing the Printer ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅...

  • Page 12: Contents

    6 Ribbon Setting ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ 44 Chapter 4 Printer Adjustments 1 Use of Media Other Than the Recommended (Printhead Offset Adjustments –...

  • Page 13: Main Features

    Main Features Optimum ribbon tension The Active Ribbon Control & Positioning technology used in this printer gives improved print quality with a wide range of media and ribbon combinations. ARCP is designed to eliminate ribbon wrinkling and slippage. Thus print registration and positioning especially with small labels are improved.

  • Page 14: Model Description

    Before Operation Model Description The following two models are available. The main different points between the two models are shown below. Print Model resolution CLP-7201e 200dpi CLP-7202e 200dpi Adjustable Printing speed media sensor 2−7 IPS Standard Optional 2−7 IPS Flash Memory...

  • Page 15: Chapter 1 Setup

    Chapter 1 Setup Confirmation of Carton Contents Part Names and Functions Connection to Power Connection to a Computer...

  • Page 16: Confirmation Of Carton Contents

    The empty carton and packing materials should be stored for future shipping of the printer. CAUTION • Be careful when moving or carrying the printer and when taking the printer out of the carton. The printer may cause injury or property damage if dropped. Be sure to grip the printer housing firmly when taking it out of the carton.

  • Page 17: Part Names And Functions

    Front view (1) Cover Opens to allow loading of the media and ribbon. (2) Control panel To set the printer configuration settings. (See Chapter 2.) (3) Ribbon holder To attach the ribbon. (See Chapter 3.) (4) Ribbon winder To wind the ribbon after printing.
  • Page 18 Chapter 1 Setup 2 Part Names and Functions Side view (1) Adjust-screw To change the ribbon tension setting on the winding side. (See Chapter 4.) (2) Rear tension knob To change the ribbon tension setting on the feeding side. (See Chapter 4.) Rear view (1) Serial interface connector To connect the serial interface cable.

  • Page 19: Control Panel

    Control panel (1) LCD Displays the current printer status, configuration settings, or an error message. (2) LEDs One LED is the power indicator and the other the error indicator. (3) PAUSE key Temporarily pauses printing. (4) FEED key Feeds the media.

  • Page 20: Connection To Power

    3 Connection to Power Check that the power switch to the printer is turned OFF. Connect the connector of the power cord to the power inlet on the printer. Insert the plug of the power cord in the AC outlet.

  • Page 21: Connection To A Computer

    Connect the connector of one end of the interface cable to the interface connector on the back of the printer and secure it with locks or locking screws. Connect the connector of the other end of the interface cable to the interface connector on the computer and secure it with locks or locking screws.
  • Page 22 Chapter 1 Setup...

  • Page 23: Chapter 2 Printer Operation

    Chapter 2 Printer Operation Power On/Off Normal Operating Mode Printer Configuration Setting Mode Self-Test Mode & Hex Dump Mode System Maintenance Mode Returning to Factory Setting...

  • Page 24: Power On/Off

    1 Power On/Off 1 Power On/Off Turning on the power 1. Turn on the power switch on the back of the printer. 2. The green LED is lit. Check that the LCD screen displays ‘On Line.’ When operating normally On Line...

  • Page 25: Turning Off The Power

    Chapter 2 Printer Operation 1 Power On/Off Turning off the power 1. Turn off the power switch on the back of the printer. 2. The green LED goes off and any message on the LCD screen disappears.

  • Page 26: Normal Operating Mode

    Chapter 2 Printer Operation 2 Normal Operating Mode 2 Normal Operating Mode When the power is turned on, the printer enters the normal operating mode, which allows normal printing. The control key functions are as follows: On Line FEED key Advance to the top of the next label.

  • Page 27: Printer Configuration Setting Mode

    (menu). Example: Changing the media gap sensor to the black mark sensor 1. First check the printer goes On Line, then press and hold down the PAUSE key and press the FEED key. On Line 2.
  • Page 28 Chapter 2 Printer Operation 3 Printer Configuration Setting Mode 3. Change the media gap sensor to the black mark sensor with the FEED key. Edge Reflect 4. Return to normal operating mode with the STOP key. Reflect On Line...
  • Page 29 Feed Spd Back-feed speed Back Spd Print start position Vert Adj Column offset HorizAdj StopPos Media stop position SetLckOF Command overriding 3 Printer Configuration Setting Mode DirectTM Transfer PeelWait AutoCut TearBar Reflect ContinuP Heat 01 Heat 30 PSpeed 2 PSpeed 7...
  • Page 30 SetLckOF Command overriding SetLckON Note: When the printer is switched off and on, the initial values for these menu items selected by the printer configuration setting mode will be retrieved from the flash memory. Description Thermal transfer printing is performed...
  • Page 31 (AutoCut) ∆ ∆ O ≥ f]. If the value is set so that [ ∆ Chapter 2 Printer Operation 3 Printer Configuration Setting Mode Labels Liner Print start position: Relative value to O value ∆ (Vert Adj) is set ( Print start position: Relative value to O value ∆...

  • Page 32: Self-Test Mode & Hex Dump Mode

    1. Turn ON the power switch while pressing and holding the FEED key. When labels are used, hold down the FEED key for two seconds and the printer will feed the media and print samples 1 and 2 (see below) and stop.
  • Page 33 Sample 2 203 dpi 2. After self-test printing, the printer enters the data dump mode (hex dump mode). The contents of communication can be checked with the communication data printed in ASCII code. 3. Return to normal operating mode after turning OFF the power switch and turning ON again.

  • Page 34: System Maintenance Mode

    In system maintenance mode, the communication, adjustable sensor ON/OFF and sensor voltage selections are set up. The printer configuration settings are stored in memory so they are maintained even after the power is turned off. Control key functions are shown in...
  • Page 35 Command code Adjustable sensor Voltage setting BL.*.**V On Line Indication 9600bps 19200bps 8bits 7bits NativeON NativeOF fVirtual f Real Cmnd STD CmndAS4 AJSensOF AJSensON PE *.**V BL *.**V Chapter 2 Printer Operation 5 System Maintenance Mode...
  • Page 36 Voltage Setting PE *.**V BL *.**V Note: When the printer is switched off and on, the initial values for these menu items selected by the system maintenance mode will be retrieved from the flash memory. Media gap sensor adjustment control...

  • Page 37: Returning To Factory Setting

    6 Returning to Factory Setting To return all the contents already made in the printer configuration setting mode or system maintenance mode to the factory setting, proceed as follows: First turn OFF the power switch, then press and hold the PAUSE, FEED and STOP keys simultaneously and at the same time turn ON the power switch, and continue holding down those keys.
  • Page 38 Chapter 2 Printer Operation...

  • Page 39: Chapter 3 Media And Ribbon

    Chapter 3 Media and Ribbon Kinds of Approved Media Configuration of Approved Media (When Using Front Sensors) Configuration of Approved Media (When Using Adjustable Sensor) Media Setting Kinds of Approved Ribbons Ribbon Setting...

  • Page 40: Kinds Of Approved Media

    Chapter 3 Media and Ribbon 1 Kinds of Approved Media 1 Kinds of Approved Media Item • Thermal-transfer Kinds of media media • Direct-thermal media • Labels Types of media (continuous, die-cut, or fanfold) • Tags • Tickets Size of Media width media Media thickness...

  • Page 41: Configuration Of Approved Media (When Using Front Sensors)

    2 Configuration of Approved Media (When Using Front Sensors) The front sensors consist of the transparent and reflective type photosensors that detect the position of the labels or tags: Transparent type photosensor: Reflective type photosensor: Note: Make sure that the adjustable sensor is set to ‘AJSensOF.’ (See Chapter 2.) •...

  • Page 42: Configuration Of Approved Media (When Using Adjustable Sensor)

    3 Configuration of Approved Media (When Using Adjustable Sensor) 3 Configuration of Approved Media (When Using Adjustable Sensor) The adjustable sensor is the standard for CLP-7201e but it is the optional for CLP-7202e. Make sure that the adjustable sensor is set to ‘AJSensON.’ (See Chapter 2.) Label width...

  • Page 43: Media Setting

    4 Media Setting The printer is designed to easily load media. Open the printer cover and set media in the following: 1. Push down the open lever to open the printhead. 2. Push down the open guide lever to lift the open guide up.
  • Page 44 Holding media so as to ensure it cannot skew, push down the open guide to close it. Push down the green part of the push button to close the printer mechanism; at this time, continue pushing until it clicks closed.

  • Page 45: Kinds Of Approved Ribbons

    5 Kinds of Approved Ribbons Item This printer uses a solid ink ribbon. Kinds of ribbons • Wax • Wax resin • Resin Types of Both inward-wound and outward-wound ribbons can be used. ribbons Size of With a single roll of ribbon (360 m), about two rolls of media with outer diameter of ribbons 203 mm (8 in) can be used for printing.
  • Page 46 Chapter 3 Media and Ribbon...
  • Page 47 Chapter 3 Media and Ribbon...
  • Page 48 Chapter 3 Media and Ribbon...

  • Page 49: Ribbon Setting

    Chapter 3 Media and Ribbon 6 Ribbon Setting 6 Ribbon Setting This printer is designed for easy ribbon loading. Open the printer cover and install the ribbon as follows: 1. Push down the open lever to open the printhead. 2. Insert the ribbon shaft in the core of ribbon so that it is in its deepest position.
  • Page 50 Also any slack or wrinkle of the ribbon must be removed from the bottom of the transfer mechanism. 6. Push down the green part of the push button to close the printer mechanism until it clicks. CAUTION Make sure the green part of the push button is pressed properly.
  • Page 51 Chapter 3 Media and Ribbon...

  • Page 52: Chapter 4 Printer Adjustments

    Chapter 4 Printer Adjustments Use of Media Other Than the Recommended Adjustments – Media Thickness Adjustments) Use of Narrow Media/Ribbons (Printhead Pressure Adjustments) Use of Narrow Media/Ribbons (Ribbon Tension Adjustments) Adjustable Sensor (For CLP-7201e) Cleaning (Printhead Offset...

  • Page 53: Use Of Media Other Than The Recommended (Printhead Offset Adjustments - Media Thickness Adjustments)

    1 Use of Media Other Than the Recommended (Printhead Offset Adjustments – Media Thickness Adjustments) The printer is already factory-set to the requirements of proper print quality while using the recommended labels. If the print quality is inferior because of the different type of media,...

  • Page 54: Use Of Narrow Media/Ribbons (Printhead Pressure Adjustments)

    2 Use of Narrow Media/Ribbons (Printhead Pressure Adjustments) The printer is already factory-set to the value of media width: 112 mm (4.4 in). When you use narrow media, adjust the printhead pressure in the following: Looking in at the check window on the upper frame, align the mark (the left end of white plastic) with the width of media by turning the printhead pressure adjustment knob.

  • Page 55: Use Of Narrow Media/Ribbons (Ribbon Tension Adjustments)

    3 Use of Narrow Media/Ribbons (Ribbon Tension Adjustments) Ribbon tension of this printer is already adjusted to the recommended ink ribbon and media. Ribbon and media, however, may slip due to imperfect combination of ink ribbon and media, where a message ‘RibonOut’ will be shown on the LCD display. To resolve this problem and...
  • Page 56 LOW by turning the adjust- knob and adjust-screw respectively. Note: If the problem is still not resolved, please contact our service personnel. Chapter 4 Printer Adjustments 3 Use of Narrow Media/Ribbons (Ribbon Tension Adjustments) Feeding section Winding section...
  • Page 57 Chapter 4 Printer Adjustments...

  • Page 58: Adjustable Sensor (For Clp-7201E)

    4 Adjustable Sensor (For CLP-7201e) 4 Adjustable Sensor Note: The adjustable sensor is optional for CLP-7202e. Top view Mark (yellow) Side view Operating procedure 1. Measure your required detection position beforehand, using the scale on the upper guide rail. Move the adjustable sensor to the required detection position by tuning the adjustable knob;...

  • Page 59: Cleaning

    Note: Always use the thermal head cleaner when cleaning the printhead. CAUTION Do not use any solvent other than ethyl alcohol. Solvents such as benzene, acetone and thinner will dissolve plastic parts and destroy the printhead, platen and much of the printer! ribbon guide roller printhead...
  • Page 60 Chapter 4 Printer Adjustments...

  • Page 61: Chapter 5 Troubleshooting

    Chapter 5 Troubleshooting Error Messages Power Troubleshooting Media Feed Troubleshooting Ribbon Feed Troubleshooting Print Troubleshooting Interface Troubleshooting...

  • Page 62: Error Messages

    Chapter 5 Troubleshooting 1 Error Messages 1 Error Messages When there is a problem with the printer: A buzzer sounds. The error indicator lights up. An error message is shown on the LCD screen. Errors and corrective actions are shown below.
  • Page 63 (continued) Corrective actions Automatically returned after displaying the error for a certain period. Raise the temperature around the printer. Print density becomes low and print quality becomes inferior when the printhead temperature is low. Automatically returned after displaying the error for a certain period.
  • Page 64 Chapter 5 Troubleshooting 1 Error Messages Indication OverHeat Printhead overheat Cooling Stop Stop key pressed Cancel Stop command reception (communication control) HeadOpen Printhead mechanism open PaperEnd Paper end (paper out) PaperErr Paper out (paper position cannot be detected) Description Wait until the printhead temperature goes down.
  • Page 65 Check that ribbon winds properly. Correct the faulty setting of the print mode (direct-thermal or thermal-transfer). Turn off the power and reset the printer. If this recurs, contact our service personnel. Check for fan stop caused by the problems such as foreign matter in the air vent.

  • Page 66: Power Troubleshooting

    Chapter 5 Troubleshooting 2 Power Troubleshooting 2 Power Troubleshooting Problem No power even • Power cord is not with power switch properly connected to the turned ON. outlet. • Power cord is not properly connected to the power inlet. • Input voltage is not correct;...

  • Page 67: Media Feed Troubleshooting

    3 Media Feed Troubleshooting Problem Media does not • Wrong media path. feed. • Printhead mechanism is open. Media skew. • Edge of media is not in contact with the media guide. • Roll guide is not in contact with the roll media.

  • Page 68: Ribbon Feed Troubleshooting

    Chapter 5 Troubleshooting 4 Ribbon Feed Troubleshooting 4 Ribbon Feed Troubleshooting Problem Ribbon does not • Wrong ribbon path. wind. • Ribbon winding direction is reversed. • Ribbon holder and winder tension is not correct. • Ribbon and media are not proper.

  • Page 69: Print Troubleshooting

    5 Print Troubleshooting Problem Printing does not • Power to the printer is not start. turned on. • Printer is not properly connected to the computer. • Printer configuration setting is not proper. Missing lines. • Printhead connector connection fails.

  • Page 70: Interface Troubleshooting

    Chapter 5 Troubleshooting 6 Interface Troubleshooting 6 Interface Troubleshooting Problem Printer does not The following may be probable causes: print. Print corrupted or • Interface cable is not disordered. properly connected. Error message is • Interface cable is not the displayed and standard type.

  • Page 71: Appendixes

    Appendixes Appendixes 1 Options 2 Specifications...

  • Page 72: Options

    Thickness of liner of label Unusable media Remarks For details, see the user’s manual of the peeler. 3. Adjustable sensor Note: The adjustable sensor is optional for CLP-7202e. Rotary cutter 0.25 mm 25.4 mm 25.4−118 mm 1−4.65 in 203 mm...
  • Page 73 • Before use, carefully read and understand the instructions regarding the PCMCIA memory card. • Do not insert or remove the PCMCIA memory card before the power to the printer is turned off. • Always close the PCMCIA memory card cover to keep out foreign matter such as particles of dust.

  • Page 74: Specifications

    Appendixes 2 Specifications 2 Specifications Main Specifications Item Printing Resolution Printing method Max. print width Max. print length Print density Printing Printing speed setting speed Batch mode Print mode Peel mode Cut mode Tear-off mode Media Types of media Kinds of media Max.
  • Page 75 Detects reflective mark on back of media and media out Detects ribbon out and end (holder speed) Power and Error Displays printer status, error contents, mode switch contents etc Pause, Feed and Stop Switches between direct-thermal and thermal-transfer...
  • Page 76 Appendixes 2 Specifications Item Standards 120V system 230V system Environment Operating conditions Temperature: 5−35°C (41−95°F) Storage Ventilation Dust Description 120V: 1950 U.S.A./ Canada No. 950 FCC Part 15 Subpart B class A 220V−240V: 60950 Europe 55022 class A 55024 61000-3-2, 61000-3-3 Humidity: 30−80% (non-condensing) Temperature: -20−60°C (-68−140°F) Humidity: 5−85%...
  • Page 77 Interfaces The printer is connected to a computer and prints labels according to the command from the computer. Two systems of interface connection to a computer are shown below. Serial interface: RS-232C System Asynchronous serial interface RS-232C Connector DSUB 25-pin...
  • Page 78 Specifications RS-232C loopback test After connector wiring as shown in the figure, place the printer into self-test mode. The printer will receive data that has been transmitted by printer itself and the test of receiving and transmitting data will be performed.
  • Page 79 Receive buffer size = 32K bytes Note: Even if each code is ready for output, the same code will not be transmitted twice successively (except when the power is turned on or the printer is reset from the control panel).
  • Page 80 Control system power +5 V (max. service current 0.05A) − Not connected − Not connected − Not connected − Not connected − Not connected Output RS-232C printer data receiving enabled − Not connected − Not connected − Not connected − Not connected − Not connected Description...
  • Page 81 8-bit parallel signal Output 8-bit data request signal Output Signal specifying printer Busy Output Signal specifying media out Output Signal specifying printer ‘ON LINE’ (printing enabled) or ‘OFF LINE’ (pausing) Input Invalidness (ignorance) − Not used Output Signal ground Output...
  • Page 82 Appendixes 2 Specifications Example of Connection to a Computer When RS-232C is used: (IBM PC compatible) Communication control: "PC" (DB25P) F.GND S.GND XON/XOFF or CTS/DTR PRINTER (DB25P) F.GND BUSY S.GND...
  • Page 83 When this function is turned on, media will be fed to the manual tear position after printing. The printer will feed back media to the start print position when the next print job is sent. If data is transmitted continuously from the computer, the tear-off function will be suppressed to increase throughput.
  • Page 84 • When manual tearing is needed, tear the label at this time. • Performes next label printing. When next print data is transmitted form the computer, the printer feeds back media to the previous print completed position and resumes printing.
  • Page 85 • Perform next feeding or label printing. If the Feed key is pressed or next print data is transmitted from the computer, the printer will feed back media to the previous print completed position and resume feeding or printing. Appendixes...
  • Page 86 Cut Position Adjustments • The cut position can be specified with the ‘fnnn’ of the system-level commands. When the tear-off function is turned on, the following initialization value is set in the printer. Initialization value: fnnn = f735 (73.5 mm) The values higher or lower will increase or decrease the amount of feed in the tear-off.
  • Page 87 Citizen America Corporation 831 S. Douglas Street, Suite 121 El Segundo, CA 90245 Tel: (310) 643-9825 U.S.A. Citizen Systems Europe GmbH http://www.citizen-europe.com Mettinger Strasse 11 Park House 73728 Esslingen 643-651 Staines Road, Feltham Germany Middlesex, TW14 8PA United Kingdom Japan CBM Corporation CBM Bldg., 5-68-10, Nakano...

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