Citizen CLP-621 User Manual
  1. Manuals
  2. Brands
  3. Citizen Manuals
  4. Barcode Reader
  5. CLP-621
  6. User manual

Citizen CLP-621 User Manual

Hide thumbs Also See for CLP-621:
Table of Contents

Advertisement

Quick Links

See also: Technical Manual
Thermal Transfer Barcode & Label Printer
CLP-621 & CLP-631
U
M
SER'S
ANUAL

Advertisement

Table of Contents
loading

Related Manuals for Citizen CLP-621

Summary of Contents for Citizen CLP-621

  • Page 1 Thermal Transfer Barcode & Label Printer CLP-621 & CLP-631 SER'S ANUAL...

  • Page 2: Table Of Contents

    CONTENTS Before Operation INTRODUCTION -------------------------------------------------------------------- 3 COMPLIANCE STATEMENT FOR EUROPEAN USERS ----------------------------- 4 FCC COMPLIANCE STATEMENT FOR AMERICAN USERS ----------------------- 4 EMI COMPLIANCE STATEMENT FOR CANADIAN USERS------------------------ 5 ETAT DE CONFORMITE EMI A L’USAGE DES UTILISATEURS CANADIENS ----- 5 IMPORTANT SAFETY INSTRUCTIONS --------------------------------------------- 6 NOTICE ------------------------------------------------------------------------------- 7 SAFETY INSTRUCTIONS ------------------------------------------------------------ 8 Chapter 1 Setup...

  • Page 3: Introduction

    INTRODUCTION Thank you for purchasing a Citizen CLP label printer offering high performance printing at up to 4 inches per second on media up to 4.1 inches wide. ❚❚❚ ❚❚❚ Main Features <High-speed, high-quality printing> This printer can be used for high-speed high-quality printing thanks to its direct thermal method and thermal transfer method that use a line thermal printhead together with its 32 bit RISC CPU and its 'history control IC'.

  • Page 4: Compliance Statement For European Users

    COMPLIANCE STATEMENT FOR EUROPEAN USERS CE marking shows conformity to the following criteria and provisions: Low Voltage Directive (73/23/EEC)/EN60950-1 EMC Directive (89/336/EEC)/EN55022, EN55024, EN61000-3-2 & EN61000-3-3 FCC COMPLIANCE STATEMENT FOR AMERICAN USERS This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules.

  • Page 5: Emi Compliance Statement For Canadian Users

    EMI COMPLIANCE STATEMENT FOR CANADIAN USERS This Class A digital apparatus complies with Canadian ICES-003. This equipment generates and uses radio frequency energy and if not installed and used properly, that is, in strict accordance with the manufacturer's instructions, may cause interference to radio and television reception.

  • Page 6: Important Safety Instructions

    IMPORTANT SAFETY INSTRUCTIONS • Read all of these instructions and save them for later reference. • Follow all warnings and instructions marked on the product. • Unplug this product from the wall outlet before cleaning. Do not use liquid or aerosol cleaners. Use a damp cloth for cleaning.

  • Page 7: Notice

    • If there are missing or incorrectly collated pages in this manual, contact us to obtain a new manual. CITIZEN is a registered trade mark of CITIZEN WATCH CO., LTD., Japan. CITIZEN es una marca registrada de CITIZEN WATCH CO., LTD., Japón.

  • Page 8: Safety Instructions

    SAFETY INSTRUCTIONS which must be strictly observed ! • To prevent personal injury or property damage, the following shall be strictly observed. • The degree of possible injury and damage due to incorrect use or improperly following instructions is described below. Indicates a situation which, if not observed and handled Warning properly, could result in death or serious injury.

  • Page 9: General Precautions

    General Precautions Caution • Prior to operation, read the safety instructions carefully and observe them. • Do not drop or put foreign matter such as clips and pins into the printer. This may cause problems. • Be careful when moving or carrying the printer. Dropping the printer may cause injury or property damage.

  • Page 10: Chapter 1 Setup

    Setup Confirmation of Carton Contents Removing the Packing Material The printer is shipped with adhesive tape in place to hold the top cover closed. Simply remove the two pieces of tape on either side of the top cover. Then simply open the cover by lifting up and tipping it backwards. There is another strip of adhesive tape that must be removed which holds the mechanism closed for shipping.

  • Page 11: Part Names And Functions

    Setup Caution • Be careful when moving or carrying the printer and when taking the printer out of the carton. The printer may cause injury or property damage if dropped. Be sure to grip the printer housing firmly when taking it out of the carton. Do not grip the printer by the foam packing material which may break, causing the printer to drop.
  • Page 12 Citizen Hint: To test which surface of the ribbon has ink on it, gently stick a small piece of adhesive label to the surface of the ribbon. When you remove the label, you should see ink on the adhesive label - if the label was touching the inked surface.
  • Page 13 Setup Part Names and Functions Ribbon Tension Adjustment 1 Front (winding side) ribbon tension adjustment knob (p.44) This is adjusted according to the width of the ribbon that is used. It is also used when the ribbon is wrinkled or slips. Ribbon Balance Adjustment 2 Front (winding side) ribbon left-right balance adjustment knob (p.45)
  • Page 14 Setup Part Names and Functions 1 Thermal printhead This is the printhead. Avoid touching this with your fingertips and leaving grease or dirt on the printhead surface. 2 Sensor arm The media can be installed by raising this arm. The media can be held in place by lowering this arm. 3 Upper sensor (3-1) and bottom sensor (3-2) Setting sensor positions (p.24)

  • Page 15: Operation Panel

    Setup Part Names and Functions Operation Panel LED Functions (p.21) 1 POWER LED This is lit when the printer power is on. (green) 2 PRINT LED This is lit when the printer is able to print. (green) 3 CONDITION LED This is on when selecting settings.
  • Page 16 Setup Part Names and Functions Rear View 1 Serial interface (RS232C) Serial Interface (p.52) This receives serial transmission of data from a host computer. Parallel Interface (p.54) 2 Parallel interface (Centronics parallel or IEEE1284) This receives parallel transmission of data from a host computer. USB Interface (p.57) 3 USB interface This receives USB transmission of data from a host computer.

  • Page 17: Connection To Power

    Setup Connection to Power 1. Check that the power switch to the printer is turned OFF. 2. Connect the connector of the power cord to the power cord inlet on the printer. 3. Insert the plug of the power cord in the AC outlet. Power Switch AC Outlet Power Cord Inlet...

  • Page 18: Connection To A Computer

    Setup Connection to a Computer This product has three interfaces that can be used to receive printing data: a serial port (RS232C), parallel port (IEEE1284, Non-L. P. S.), and a USB port (USB1.1). An optional internal network interface can be added by your dealer.

  • Page 19: Chapter 2 Printer Operation

    Printer Operation Printer Operation Power ON/OFF Turning on the power 1. Turn on the power switch on the back of the printer. 2. The POWER and PRINT LED are lit. Operation Panel Power Switch Turning off the power 1. Turn off the power switch on the back of the printer. 2.

  • Page 20: Normal Operating Mode

    Printer Operation Normal Operating Mode When the power is turned on, the printer enters normal operating mode. Menu Setup Mode (p.31) The control keys activate the following functions. 1 PAUSE key: Temporarily pauses printing • When this key is pushed once, the PRINT LED turns off and the printer temporarily pauses.

  • Page 21: Printer Operation

    Printer Operation Normal Operating Mode LED Functions 1 POWER LED It lights up when printer power is turned on. (green) 2 PRINT LED This is lit when the printer is able to print. (green) 3 CONDITION LED This is on when selecting settings. (orange) 4 ERROR LED This is lit or flashes when the printer is...

  • Page 22: Setting The Media

    Printer Operation Setting the Media Media Sizes The position of label and tag media is sensed by either a transparent sensor or a reflective sensor. Transparent sensor: Detects the gaps between label media and notches of tag media Reflective sensor: Detects the black mark Label media Continuous media...
  • Page 23 Printer Operation Setting the Media Installing the Media 1. Push the large blue-head open lever to release the head unit, and then lift the sensor arm by hand as shown below. Head unit Sensor arm Large blue-head open lever 2. Firstly, slide the two black plastic parts of the media holder assembly together.
  • Page 24 Printer Operation Setting the Media 6. Setting sensor positions. Quick Sensor Selection Method When using a transparent sensor (Transparent ↔ Reflective) Move the bottom sensor close to the center of the width of the media, (p.39) then align the upper sensor marker and the bottom sensor marker (white) Adjusting the Transparent using the movable media guide.
  • Page 25 Printer Operation Setting the Media 7. Align the media with the left fixed media guide (2 locations), align the right movable media guide with the media width, and lower the sensor arm. Fixed media guide Movable media guide Sensor arm Media Thickness Adjustment 8.

  • Page 26: Setting The Ribbon

    Printer Operation Setting the Ribbon The following kinds and sizes of ribbons can be used. Types ............Inside wound and outside wound ribbon Max. ribbon width ....... 1 14.0 mm (4.50 inch) Min. ribbon width ........ 25.4 mm (1.00 inch) Max.
  • Page 27 Printer Operation Setting the Ribbon 3. Install the unused ribbon and holder in to the rear ribbon drive unit. The splines on the ribbon drive gear mechanism engage with the end of the ribbon holder. 4. Push the large blue-head open lever to release the head unit. Pull out the ribbon from the bottom of the head unit to the ribbon winding side.
  • Page 28 Printer Operation Setting the Ribbon 6. Set the ribbon holder on which the paper core has been set in the ribbon drive unit, then rotate it in the direction shown by the arrow to remove slack and wrinkles from the ribbon. Ribbon Tension Adjustment (p.44) 7.

  • Page 29: Mode Settings

    Printer Operation Mode Settings Operation Panel (P.15) Turning on the power while pressing keys in the following combinations starts various functions. Mode Key operation HEX dump mode Turning power on while pushing the STOP key. Self print mode Turning power on while pushing the FEED key. Menu setting mode Turning power on while pushing the MODE/REPEAT key.
  • Page 30 Printer Operation Mode Settings Self Print Mode Performing a self test print is an easy way to check on the state of printer setting and printing quality. Install the media as explained in “Installing the Media” and then operate the printer as follows. Setting the Media (P.22) Case of label media Turn on printer power while...
  • Page 31 Printer Operation Mode Settings Menu Setup Mode If the printer power is turn on while the MODE/REPEAT key is pressed, the printer enters menu setup mode. In this mode, the printer’s configuration can be changed using the VuePrint Menu System. During menu setting mode, the PRINT LED and CONDITION LED are on.
  • Page 32 Printer Operation Mode Settings Menu Setting Flow Chart MODE/REPEAT key + Power on Menu Setup Mode (p.31) Press FEED key for 3 seconds Do you Initialization of the EXIT want to reset this content of the settings Are you sure? Example of printing during printer to factory (Initialization to the...
  • Page 33 Printer Operation Mode Settings Operation Panel YES / Select / Save NO / Next Item / Change Value Next Digit Exit to previous menu Change • Sensor Level Value EXIT EXIT Changing the • Buzzer Select Print Speed parameter • Metric/Inch •...
  • Page 34 Printer Operation Mode Settings This particular example is changing the print speed and print darkness then continues through the remainder of the “Print Setup” menu. The actual output from the printer is "vertically reversed" due to the way the printer outputs the menu options. Please look at the example below to see how the output changes.
  • Page 35 (p.32) * The settings of the Symbol Set can be changed only by a command. Note: Citizen continually enhances its printers with new options and settings based on our customer's requests. Extra or changed menu items may appear on the above print out in some case.
  • Page 36 Printer Operation Mode Settings Menu Setting Table Page Setup Menu - allows you to change settings related to the media or print quality. System Setup Menu - allows you to change settings for the printer hardware and basic control systems. After Print Menu - changes how the printer reacts after the label has been printed.
  • Page 37 Printer Operation Mode Settings Top Menu Sub Menu Default Menu Remarks Off ... Auto configure ineffective. When a peeler unit or auto-cutter is installed but has not been started, it is off and the operation is selected by “Function select”. Function Select Tear Selects the type of options installed and...

  • Page 38: Quick Setup Of The Print Method

    Printer Operation Quick Setup of the Print Method Menu Setup Mode (p.31) The print method (thermal transfer method/direct thermal method) can be set using operation panel in addition to menu setting mode. Caution Be sure to always shut off the operation of print before changing a setting.

  • Page 39: Chapter 3 Printer Adjustments

    Printer Adjustments Printer Adjustments Sensor Adjustments The sensing level of both the transparent (see thru) and reflective sensors is adjusted separately and independently. Firstly, the sensor type must be selected either using the VuePrint menu system or the Sensor Method Selection shown below.
  • Page 40 Printer Adjustments Sensor Adjustments Adjusting the Transparent sensor Installing the Media (p.24) 1. Push the large blue-head open lever to open the head unit and sensor arm, then return only the sensor arm to its original position. Align the upper sensor marker and the bottom sensor marker (white) using the movable media guide.
  • Page 41 Printer Adjustments Sensor Adjustments Adjusting the Reflective sensor 1. Open the printhead and the sensor arm, then align the position of the sensor marker of the bottom sensor is at the center of the black mark on the media. Black mark Media Bottom sensor Black mark...

  • Page 42: Media Thickness Adjustment

    Printer Adjustments Media Thickness Adjustment Installing the Media (p.24) It may be necessary to adjust the printer according to the thickness of the media being used. This can be done easily by rotating the media adjustment dial to improve the print quality. •...

  • Page 43: Media Width Adjustment

    Printer Adjustments Media Width Adjustment Installing the Media (p.24) The head pressure varies according to the width of the media being printed. The head pressure balance must be adjusted according to media width so that constant head pressure is applied to the head. With this printer, it can be adjusted easily by turning the media width adjustment dial.

  • Page 44: Adjusting The Ribbon

    Printer Adjustments Adjusting the Ribbon Setting the Ribbon (p.26) When using narrow-width ribbons or very specialist thermal ribbon material, it may be necessary to adjust the ribbon tension and ribbon balance adjustments to avoid ribbon wrinkle or slippage. Front ribbon tension adjustment knob Back ribbon tension adjustment knob...
  • Page 45 Printer Adjustments Ribbon Balance Adjustment Do this adjustment by turning the front and back balance adjustment knobs. Self Print Mode (p.30) If the ribbon is wrinkled, adjust it as follows. The scale is usually aligned with the center. Adjustment procedure 1.

  • Page 46: Cleaning

    Printer Adjustments Cleaning Wipe off any foreign matter such as media dust, dirt and adhesive substances built up around the prinhead with the head cleaning pen (head cleaner) provided, and use a soft cloth soaked in ethyl alcohol for the platen etc. It is particularly important to clean the thermal printhead after printing on thermal media for long periods, which will guarantee the print quality and extend the life of the thermal printhead.

  • Page 47: Chapter 4 Troubleshooting

    Troubleshooting Troubleshooting This chapter explains corrective actions taken when the printer malfunctions or when an error message is displayed. Items to check when a malfunction occurs When the printer malfunctions during operation, take corrective action with reference to the following table. If the corrective action does not solve the problem, consult with the service personnel at the dealer where you purchased the printer.

  • Page 48: Troubleshooting

    Troubleshooting Indication Check Corrective action The printer is not 4) Is the thermal printhead 4) If it is dirty, remove the dirt with the printing neatly. dirty? attached head cleaner. Is a label stuck to the head. If a label is stuck to the head, remove Note: Do not use a metal object to remove a label stuck to the inside of the printer.

  • Page 49: Appendixes

    Printing Printing method Thermal transfer/Direct thermal Resolution Main scanning line density: 203 dots/inch (8 dots/mm) (CLP-621) 300 dots/inch (1 1.8 dots/mm) (CLP-631) Sub- scanning line density: 203 dots/inch (8 dots/mm) (CLP-621) 300 dots/inch (1 1.8 dots/mm) (CLP-631) Head 864 dots (printable dots: 832 dots) (CLP-621) Head 1275 dots (printable dots: 1240 dots) (CLP-631) Max.
  • Page 50 CG Triumvirate smooth font CG Triumvirate Bold smooth font (6, 8, 10, 12, 14, 18, 24, 30, 36, 48 points: CLP-621) (4, 5, 6, 8, 10, 12, 14, 18, 24, 30, 36, 48 points: CLP-631) • Character set: Conforms with code page 850 standards ™...
  • Page 51 Appendixes Specifications Item Description Environment Operating temperature Operating temp. 5 to 35°C, humidity 30 to 80%, condensation free conditions: (Conditions: ventilation, and natural convection) Storage temperature Temp. –20 to 60°C, humidity 5 to 85% conditions: (Conditions: ventilation, and natural convection) Operating assurance temperature Printing assurance temperature Humidity %...

  • Page 52: Interfaces

    Appendixes Interfaces This printer is connected to a computer and prints according to commands sent from the computer. There are three types of computer interfaces, and these are connected to devices suited to each type of interface. The printer can also be connected to a computer by the optional Ethernet.
  • Page 53 Appendixes Interfaces XON/XOFF Protocol Requirements to output X-ON code • Communication is possible when the power is on. • When the receive buffer has less than 128 byte available, XOFF code is output, then the receive buffer has at least at least 1024 bytes available. Requirements to output the X-OFF code •...

  • Page 54: Parallel Interface

    Appendixes Interfaces Parallel Interface Specifications Transmission mode 8-bit parallel data Receive buffer size 16kB Transmission modes Compatible mode It is an asynchronous forward direction of the byte width (from host to printer) channel, and the interface line of the data is operated in accordance with signal line definitions of Centronics.
  • Page 55 Appendixes Interfaces Parallel port status signals when an error occurs The status of a signal line will not be changed in bi-directional mode such as nibble or ECP mode. Error Change in the status of a signal line in compatible mode Paper end Busy PError : L...
  • Page 56 Appendixes Interfaces [While receiving INIT signal] Min. 10 to 15µsec *Init BUSY *Ack *Fault SELECT Note: If the *Init signal does not have width of 10 to 15 µ sec or more, it cannot act as an Init signal. If it is lower, the *Init signal is ignored. BUSY starts up when the *Init signal is perceived.

  • Page 57: Usb Interface

    Appendixes Interfaces USB Interface Specifications Standards Complies with Universal Serial Bus Specification Transmission speed Compatible with 12Mbps (full speed) transmission Receive buffer 16kB Connector DUSB DUSB-BRA42-T1 1(DDK) Signal line and pin arrangement Pin No. Signal code Signal Function VBUS USB power USB power (+5V) Signal line + + signal line...

  • Page 58: Replacing The Interface Board

    Appendixes Replacing the Interface Board Caution Always turn off the power to the printer before replacing the interface board. Do not pull it out with unnecessary force. This will cause an accident. Replacement Method 1. Remove the screws (2) that anchor the bracket of the interface board then pull the interface board towards you.
  • Page 59 Appendixes Replacing the Interface Board 3. Insert the interface board into the printer so that the connecting cable does not catch on the printer, then use the screws (2) that you removed to anchor the bracket. Interface Board Rear Side Screw...
  • Page 60 363 Van Ness Way, Suite 404 Torrance, CA 90501. USA Tel: (310) 781-1460 Fax:(310) 781-9152 http://www.citizen-systems.com Mettinger Strasse 11 Park House, 643-651 Staines Road D-73728, Esslingen Feltham, Middlesex, TW14 8PA Germany United Kingdom Tel: +49 (0) 711 3906 420 Tel: +44 (0) 20 8893 1900...

This manual is also suitable for:

Clp-631

Table of Contents