Troubleshooting; Product Registration - CyberPower OL6KRTMB Installation And Operation Manual

TROUBLESHOOTING

PROBLEM
WARNING
O/P Overload
Load Over XXX%
Battery Mode
Battery Low
BAT Disconnected
Battery Failure
Replace Battery
Service Battery
EPO OFF
Wiring Fault*
*Only applicable in areas
where 200-240 V electrical
service is provisioned with
a Neutral line.
POSSIBLE CAUSE
Your equipment requires more power
than the UPS can provide. If the UPS
is in Line Mode then it will transfer to
Bypass Mode; if the UPS is in Battery
Mode it will shutdown.
Your equipment requires more
power than the setting in the Power
Management Software (PowerPanel®
Business) will allow.
UPS is operating on battery power.
UPS is operating on battery power
and will be shutting down soon due to
extremely low battery voltage.
Missing battery power.
UPS has failed in Battery Test.
Battery will need to be replaced soon
due to insu cient runtime.
The Battery Replacement Date has
reached the recommended 3 year
maintenance period.
Missing the EPO connection.
Line and neutral wires are reversed.
Missing ground wire.
No ground wire.
©2020 Cyber Power Systems (USA), Inc. All rights reserved. All other trademarks are the property of their respective owners.
SOLUTION
Shut o non-essential equipment. If
this solves the overload problem, the
UPS will transfer to normal operation.
Shut o the non-essential equipment
or increase the level in the Power
Management Software.
Save your data and perform a
controlled- shutdown.
UPS will restart automatically when
acceptable utility power returns.
Check battery connector and battery
breaker.
Check battery connector and battery
breaker.
Contact technical support to replace
the battery.
Install new batteries, execute battery
test, and reset the replace battery
date.
Perform a runtime calibration to verify
battery capacity is su cient and
acceptable.
If batteries have been recently
replaced, then reset the Battery
Replacement Date using PowerPanel®
Business Edition-Agent software,
RMCARD interface or through the LCD
control panel on the UPS (See LCD
Setting Configuration).
Check the EPO connection.
Exchange line and neutral wires.
Connect ground wire.
Disable Wiring Fault alarm on LCD
panel.
38