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• Check that the automatic water filling controller (see diagram in § "2.3 I Operation") is not
stuck in the open position: this will keep supplying cold water into the pool and will prevent the
The appliance
temperature from rising.
is working
• There is too much heat loss: install a heat insulated cover on your pool.
but the water
• The heat pump is unable to capture enough calories as its evaporator is clogged with dirt: clean
temperature
it to restore its efficiency (see § "3.2 I Servicing").
does not increase
• Check that the external environment is not hindering the heat pump (see § "❶ Installation").
•
Check that the heat pump is the right size for this pool and its environment.
The fan is
running but
• If the outdoor temperature is low, the heat pump performs defrost cycles under normal
the compressor
operation.
stops from time
• The heat pump is unable to capture enough calories as its evaporator is clogged with dirt. Clean
to time with no
it to restore its performances (see § "3.2 I Servicing").
error message
The appliance
•
Check that the circuit breaker is correctly dimensioned and that the cable section used is
trips the circuit
appropriate (see § "5.2 I Technical specifications").
breaker
•
The supply voltage is too low: contact your electricity supplier.
4.2 I Error code display
Display
PP01
Faulty inlet water temperature sensor
PP02
Faulty outlet water temperature sensor
PP03
Faulty coil temperature sensor
PP04
Faulty discharge gas temperature sensor
PP05
Faulty ambient temperature sensor
PP06
Faulty cooling condenser sensor
PP07
Winter frost protection
PP08
Ambient temperature protection too low
PP10
Condenser cooling temperature too high
protection
PP11
Water temperature too cold protection in
cooling mode
EE01
High pressure protection
Possible causes
Sensor disconnected or out of order.
Sensor disconnected or out of order.
Sensor disconnected or out of order.
Sensor disconnected or out of order.
Sensor disconnected or out of order.
Sensor disconnected or out of order.
Ambient temperature or input water
temperature too low.
The ambient temperature is too low.
Sensor disconnected or out of order.
Ambient temperature too high
Refrigerant problem
Water flow too low
Abnormal temperature of d2-TH5
sensor
Ambient temperature too high.
Water temperature too high.
Check the fan speed.
Solutions
Reconnect or replace the sensor.
Reconnect or replace the sensor.
Reconnect or replace the sensor.
Reconnect or replace the sensor.
Reconnect or replace the sensor.
Reconnect or replace the sensor.
Check D3 and D1.
Check D3.
Reconnect or replace the sensor.
Check the temperature.
Check the refrigerant.
Check the water flow rate and by-
pass.
Check the refrigerant and d2-TH5
sensor.
Check the water flow rate and by-
pass.
Check the fan.
Check the refrigerant.
EN
18
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