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3.2.2 User maintenance
• Make sure that the ventilation grid is not blocked by any foreign bodies.
• Clean the evaporator (for location see § "5.3 I Dimensions and marking") using a soft brush and a fresh water spray
(disconnect the power cable); do not fold over the metal wings, then clean the condensate drainage line to remove
any impurities that may be blocking it.
• Do not use a high pressure jet. Do not spray with rain water, salt water or water which is full of minerals.
• Clean the outside of the appliance using a solvent-free product; a specific "PAC NET" cleaning kit is available as an
accessory in the Zodiac® catalogue for this purpose (see § "5.1 I Description").
3.2.3 Maintenance to be carried out by a qualified technician
• Read the safety instructions carefully before carrying out any of the maintenance operations
described below, see "3.2.1 Safety instructions".
• Check that the control system is operating correctly.
• Check that the condensates flow correctly when the appliance is in operation.
• Check the safety mechanisms.
• Check the connection of the metal masses to the earth.
• Check that the electrical cables are correctly tightened and connected and that the switch box is clean.
• Before you contact the retailer, carry out these few simple checks using the following tables
if a problem occurs.
• If the problem is not resolved, contact your retailer.
•
: Actions to be performed by a qualified technician only.
4.1 I Appliance behaviour
• When the temperature setpoint is reached, the heat pump stops heating: the water temperature
The appliance
• When the water flow rate is zero or is not enough, the heat pump stops: check that the water
does not start
heating straight
away
• The outdoor temperature is outside the heat pump's operating range.
• It may be that the heat pump has detected an operating fault (see § "4.2 I Error code display").
• If you have checked these points and the problem persists: contact your retailer.
• Often called condensates, this water is the moisture contained in the air which condenses on
The appliance
is discharging
water
• To check that the water is not coming from a leak in the pool circuit on the heat pump, shut
• Your heat pump will soon switch to its defrost cycle to melt the ice.
The evaporator is
• If your heat pump cannot manage to defrost its evaporator, it will stop itself; this means that the
iced over
• The machine has come to the end of the defrost cycle; water has changed to gaseous state and
The appliance is
"smoking"
• If your heat pump is not in its defrost cycle, this is not normal. Switch off and disconnect the
•
• When the temperature setpoint is reached, the heat pump stops heating: the water temperature
The appliance is
• When the water flow rate is zero or is not enough, the heat pump stops: check that the water is
not working
• The outdoor temperature is outside the heat pump's operating range.
• It may be that the heat pump has detected an operating fault (see § "4.2 I Error code display").
17
❹ Troubleshooting
is higher than or equal to the temperature setpoint.
is circulating correctly in the heat pump (see § "2.2 I User interface presentation") and that the
hydraulic connections are correct.
contact with certain cold mechanisms in the heat pump, especially on the evaporator. The
damper the air, the more condensates your heat pump will produce (your appliance may drain
several litres of water per day). This water is recovered at the base of the heat pump and drained
by the condensate drainage elbow (see § "1.2 I Hydraulic connections").
down the heat pump and run the filter pump to circulate water in the heat pump. If the water
continues to flow through the condensate drainage lines, there is a water leak in the heat pump:
contact your retailer.
outdoor temperature is lower than the minimum operating temperature.
passes through the grid.
heat pump immediately and contact your retailer.
If there is no display, check the power voltage and the fuses.
is higher than or equal to the temperature setpoint.
circulating correctly in the heat pump (see § "2.2 I User interface presentation").
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