Troubleshooting - Zodiac Z550iQ Quick Start Manual

7

Troubleshooting

• Before you contact the retailer, carry out these few simple checks using the following tables if a
problem occurs. If the problem is not resolved, contact your retailer
• : Actions to be performed by a qualified technician only.
Appliance behavior
The appliance • When the water flow rate is zero or is not enough, the appliance stops: check that the water is
does not start circulating correctly in the appliance and that the hydraulic connections are correct.
heating straight • The appliance stops when the outdoor temperature falls below -12 °C.
away • If you have checked these points and the problem persists: contact your retailer.
• To check that the water is not coming from a leak in the pool circuit on the appliance, shut it
The appliance
down and run the filter pump to circulate water in the appliance. If the water continues to flow
is discharging
through the condensate drainage lines, there is a water leak in the appliance; contact your
water
retailer.
• The appliance will soon switch to its defrost cycle to melt the ice.
The evaporator
• If the appliance cannot manage to defrost its evaporator, it will stop itself; this means that the
is iced over
outdoor temperature is too low (below -12°C).
The appliance • If the appliance is not in its defrost cycle, this is not normal. Switch off and disconnect the
is "smoking" appliance immediately and contact your retailer.
•
The appliance is
• When the water flow rate is zero or is not enough, the appliance stops: check that the water is
not working
circulating correctly in the appliance.
• The operating mode is not powerful enough (appliance in «ECOSILENCE» or «SMART» mode).
Switch to «BOOST» mode and set the filtration to 24/24 manual while the temperature rises.
The appliance
• Check that the automatic filling valve is not stuck in open position; this will keep supplying cold
is working
water into the pool and will prevent the temperature from rising.
but the water
• There is too much heat loss as the air is cool. Install a heat insulated cover on the pool.
temperature
• The appliance is unable to capture enough calories as its evaporator is clogged with dirt. Clean
does not
it to restore its performances
increase
•
The fan is
running but
• If the outdoor temperature is low, the appliance will perform defrost cycles.
the compressor
• The appliance is unable to capture enough calories as its evaporator is clogged with dirt. Clean
stops from time
it to restore its performances
to time with no
error message
•
The
appliance,trips
is correct.
the circuit
breaker
•
To get the full list of errors, consult the online manual.
If there is no display, check the supply voltage and the F1 fuse.
Check that the appliance is the right size for this pool and its environment.
Check that the circuit breaker is correctly dimensioned and that the cable section used
The supply voltage is too low; contact your electricity supplier.
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Troubleshooting
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