Toshiba B-SX600 SERIES Owner's Manual page 97

Error messages
Page Info. Error
Action Info.Error
Image Info.Error
Unable to respond
Overheated thermal
head
■ Warning messages and solutions
Warning messages
Bad thermal head
Paper near end
Checking head unit
Possible causes
Page information command error Printing possibly failed or was
Operation information command
error
Image information command
error
No response can be returned to
your host computer.
The thermal head is overheated. Wait for a while.
Possible causes
There is a broken element in the
thermal head.
The printer nearly runs of the
media.
The thermal head is being
checked.
12- 11
12. TROUBLESHOOTING
Solutions
suspended before it was completed.
Open the "print" dialog box. Delete all
suspended print data. Hold down the
[Cancel] key on the Operation Panel until
the Data LED goes out.
After that, press the [Pause] key.
Ensure that "Ready" appears on the
Operation Panel. Perform printing
again.
⇒
[Help] on the Printing
Preferences page in the Printer
Driver Properties
Reboot both your computer and the
printer.
If no status is required to be obtained
from the printer, uncheck the "Obtain
printer information" checkbox on the
"Device Settings" tab in the printer driver.
In addition, if no error messages are
required to be displayed on your
computer, uncheck the "Get error
message" checkbox on the "Device
Settings" tab in the printer driver.
The printer restarts
printing automatically as soon as the
thermal head is cooled down.
Solutions
It is recommended to replace the thermal
head.
Get ready to replenish the media.
Wait for a while.