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Error Code
e
Encryption Error. Displayed when the drive detects an error associated with a encryption operation. If the
problem occurred while the tape drive was writing data to, or reading data from, tape:
If the problem occurred while the tape drive was running POST or diagnostics, replace the drive.
The error code clears with the first attempted write/read after the encryption key is changed, or when the
drive is placed in maintenance mode.
E
Fiber Port offline. NOT SUPPORTED ON THIS DRIVE.
F
Fiber Channel Error. NOT SUPPORTED ON THIS DRIVE.
P
Write operation to a write protected cartridge has been attempted (this includes any attempt to overwrite a
WORM protected tape). Ensure the tape cartridge is the correct media type. Writes to Ultrium-2 tape
cartridges are not supported in Ultrium-5 tape drives. If the tape cartridge is the correct media type, check
the write-protect switch on the cartridge. The drive will not write to a write-protected cartridge. The error
code clears when you remove the tape cartridge or place the tape drive in maintenance mode.
Bouncing o
Broken or excessive slack tape. Drive has encountered a condition where it cannot unload the tape or
determine that the tape is in the path of the head. Manual intervention required.
Figure 8
Mid Tape Recovery. Drive is recovering from a power cycle with a tape in the drive. The 'figure 8' is broken
up with a countdown indicating progress in ten's percentage to completion: 9, 8, 7, 6, 5, 4, 3, 2, 1.
Troubleshooting
This section describes problems you might encounter while operating the IBM half-high LTO-5 tape drive, and provides
suggestions for resolving those common problems.
Clean Indicator is On
Tape Drive will not eject a Tape Cartridge
Fault LED is Flashing
The Fault LED is On Solid
Tape Drive Does Not Accept a Cartridge
The Host System Backup Application is Reporting an Error
Clean Indicator is On
When a C is displayed on the SCD, it indicates that the drive head is dirty and needs cleaning. See
information about cleaning the LTO-5 tape drive.
Tape Drive will not eject a Tape Cartridge
106 IBM 7226 Model 1U3 Storage Device Enclosure
1. Check the host application to ensure the host application is providing the correct encryption key.
Refer to the IBM Tape Device Drivers Encryption Support documentation and the IBM LTO
Ultrium Tape Drive SCSI Reference documentation for the Sense Data returned for an
encryption operation.
Retry the encryption operation after the host application problems have been resolved.
2. Check the operation of the tape drive by resetting the drive and running POST.
Refer to the error code displayed on the SCD if the drive reset and POST fails.
Retry the encryption operation if the drive reset and POST complete without errors.
3. Check the media.
Ensure the correct media is being used. Data encryption is supported with LTO Ultrium 5 Data
Cartridges only.
Retry the encryption operation with the tape cartridge in another encryption enabled drive.
Replace the media if the problem repeats with the same tape cartridge in multiple drives.
Cause and Action
Cleaning the Tape Drive
for
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