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If the tape drive does not eject a cartridge when you press the eject button, complete the following steps:
1. Reset the tape drive. To reset the drive, press and hold the eject button for 20 seconds, until one or more LEDs begins to
flash. In addition to resetting the tape drive, this procedure clears any errors, and ejects any cartridge that is inside the
drive (unless a hardware error has occurred, and the drive is unable to do so).
Note: You may need to allow up to 2 minutes for the drive to rewind the tape to the beginning before it can eject the
cartridge.
2. Confirm that the drive is operating with latest-level firmware. Download new firmware from the IBM website, if needed.
3. If you are unable to eject the cartridge, contact your authorized IBM service representative.
Fault LED is Flashing
A flashing Fault LED ( ) indicates that a tape drive error has been detected. Perform the following steps:
1. Note which character is displayed in the SCD. Refer to the
appropriate action for the error indicated.
2. Confirm that your drive is operating with latest-level firmware. Download new firmware from the IBM website, if needed.
3. Perform the Drive SELF-TEST Procedure (see
the performance of your LTO-5 tape drive, without impacting server operation.
The Fault LED is On Solid
The solid Fault LED indicates that the tape drive maximum operating temperature has been exceeded. To protect your media,
the drive automatically ejects the current tape cartridge, and the drive must cool down before operation can resume.
Wait for the tape drive to cool down and for the Fault LED to turn off. After the tape drive cools down, you can load a tape
cartridge and restart your backup or restore job. Confirm that the IBM server is in a cool, well-ventilated environment.
Tape Drive Does Not Accept a Cartridge
If the tape drive does not accept a cartridge, complete the following steps:
1. Verify that the tape drive is not indicating an error state. If a character is displayed on the SCD, refer to
Messages
and take appropriate action for the error indicated.
2. Inspect your tape cartridge. Verify that it is not damaged, and the leader pin is correctly positioned inside the cartridge
door. If needed, refer to the following URL for tips on inspecting LTO tape cartridges:
http://www-1.ibm.com/support/docview.wss?uid=ssg1S1001388
3. Verify that you are attempting to load a compatible cartridge type. LTO-5 drives are write-compatible with Ultrium3,
Ultrium4, and Ultrium5 media only. Other cartridge types will automatically ejected by the drive, if a write operation is
attempted.
4. Verify that another cartridge is not already loaded in the drive. Press the eject button, if needed.
The Host System Backup Application is Reporting an Error
The host system backup application may report an error as a result of a failure by the tape drive to write or read data. If your
backup application reports a media error, complete the following steps:
1. Clean the drive (see
2. Verify that the data cartridge you are using for your backup job is a good one.
Function Code 1: Run Drive
Cleaning the Tape
Drive).
Error Codes and Messages
for more information and take
Diagnostics.) This test is a good way to check
IBM 7226 Model 1U3 Storage Device Enclosure 107
Error Codes and
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