Canon imageRUNNER ADVANCE C2000 Series Technical Workbook page 107

5) Pull out the Finisher approximately 10 to 15cm as shown below.
[Caution] Finisher falls down if it is pulled out too much.
6) Make sure the earth plate position from underneath, [A] is at the right position, and [B] is out of position.
7) Remove the screw [9] to detach the earth plate, and add the washer [10] as shown below and fix it with
the screw.
pg. 105