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7000R
SBID-7275R
SBID-7075R
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smarttech.com/docfeedback/171539
SMART  Board
|
7000R  Pro
series interactive displays
User guide
|
SBID-7286R
|
SBID-7275R-P
|
SBID-7086R
|
SBID-7075R-P
IDR775-1
|
IDR786-1
®
|
SBID-7286R-P
|
SBID-7086R-P

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Summary of Contents for Smart Technologies SMART Board 7000 R Series

  • Page 1 SMART  Board ® 7000R 7000R  Pro series interactive displays User guide SBID-7275R SBID-7286R SBID-7275R-P SBID-7286R-P SBID-7075R SBID-7086R SBID-7075R-P SBID-7086R-P IDR775-1 IDR786-1 Was this document helpful? smarttech.com/docfeedback/171539...
  • Page 2   Learn more This guide and other resources for SMART  Board 7000R and 7000R Pro series interactive displays are available in the Support section of the SMART  website (smarttech.com/support). Scan this QR  code to view these resources on your mobile device. ENERGY STAR is the government-backed symbol for energy efficiency, providing simple, credible, and unbiased information that consumers and businesses rely on to make well-informed decisions.
  • Page 3: Important Information

    Important information Note  Refer to the SMART  Board 7000R and 7000R Pro series interactive displays installation and maintenance guide (smarttech.com/kb/171538) for important information about installing and maintaining the display. Stability hazard  If not installed properly, this display may fall causing serious injury or death. To prevent injury, the display must be securely attached to the wall following the installation instructions.
  • Page 4: Table Of Contents

    Contents Important information Chapter 1 Welcome About this guide About the display Identifying your specific model Accessories More information Chapter 2 Using basic features Waking up the display and putting it back in to an energy saving mode Using the Home button Using the convenience panel Using the remote control Using touch...
  • Page 5 Contents The display is turning on when it shouldn’t The screen is blank or there’s a problem with the image on the screen There’s no sound or there’s a problem with the sound Touch isn’t working as expected The pens and erasers aren’t working as expected iQ apps aren’t working as expected SMART software on connected computers isn’t working as expected The SMART OPS PC module isn’t working as expected...
  • Page 6: Chapter 1 Welcome

    Chapter 1 Welcome About this guide About the display Touch Writing, drawing, and erasing iQ experience Display Audio Network connectivity Room computers and guest laptops Accessory slot Convenience panel Proximity sensors Ambient light sensor Remote control and IR  sensor Mounting hardware Identifying your specific model Accessories SMART OPS PC module...
  • Page 7: Touch

    Chapter 1 Welcome The display includes an extensive set of features and components. Touch You can do everything on the display that you can do at your computer—open and close applications, meet with others, create new documents or edit existing ones, visit websites, play and manipulate videos, and so on—by touching the display’s surface.
  • Page 8: Iq Experience

    Chapter 1 Welcome ™ With Object Awareness , the display responds automatically to the tool or object you’re using, whether ™ it’s a pen, finger, eraser, or palm. The display’s Pen ID and Simultaneous Tool Differentiation technologies allow four people to write independently and simultaneously, using different colored ink. For more information, see Using the pens and erasers on page ...
  • Page 9: Room Computers And Guest Laptops

    Chapter 1 Welcome You can connect to a network using the Wi-Fi module or the LAN RJ45 jack on the display:   The Wi-Fi module supports both 2.4 and 5 GHz bands.   The two RJ45 jacks allow you to connect the display and an external device, such as a computer, to a Gigabit Ethernet network.
  • Page 10: Proximity Sensors

    Chapter 1 Welcome Proximity sensors The proximity sensors are located in the top-left and top-right corners of the display’s frame. The proximity sensors can detect people up to 16' (5 m) away when the display is in an energy saving mode. When the proximity sensors detect people in the room, the display turns on, depending on how it’s configured.
  • Page 11: Identifying Your Specific Model

    Chapter 1 Welcome Remote control and IR  sensor You can use the remote control to turn the display on and off, adjust display settings, and so on. The IR sensor for the remote control is located in the top-left corner of the display’s frame.
  • Page 12: Accessories

    Chapter 1 Welcome Refer to the specifications for detailed technical information for these models, including product dimensions and weights (see More information on the next page). Accessories Accessories for the display include:   SMART OPS PC module   Stands   USB extenders Note ...
  • Page 13: More Information

    Chapter 1 Welcome USB extenders As noted in the display’s specifications, the USB connection between the display and computer should be no longer than 16'  (5  m). If you need to connect a computer that is more than 16' (5 m) from the display, use the USB-XT extender (smarttech.com/kb/119318).
  • Page 14: Chapter 2 Using Basic Features

    Chapter 2 Using basic features Waking up the display and putting it back in to an energy saving mode Using the Home button Using the convenience panel Using the remote control Using touch Using the pens and erasers Pairing the pens with the display Writing and drawing in digital ink Using the SMART Ink dynamic (floating) toolbar Changing a pen’s default color, thickness, and other properties...
  • Page 15: Using The Home Button

    Chapter 2 Using basic features The display remains in this energy saving mode until all pens are fully charged. The display enters a full energy saving mode after all pens are fully charged and the sensor or sensors don’t detect anyone in the room.
  • Page 16: Using The Convenience Panel

    Chapter 2 Using basic features Using the convenience panel The convenience panel contains buttons for turning the display on and off, controlling the volume, freezing and unfreezing the screen, and showing and hiding a screen shade. It also includes connectors for USB peripherals and a computer or other input source.
  • Page 17: Using The Remote Control

    Chapter 2 Using basic features Note  The Power button indicates the display’s status: Power button Display status Not receiving power Amber In an energy saving mode White In normal operating mode Using the remote control The display comes with one of two infrared remote control models. These models are similar, except one has a screen sharing button.
  • Page 18 Chapter 2 Using basic features smarttech.com/kb/171539...
  • Page 19: Using Touch

    Chapter 2 Using basic features Name Procedure   Press to wake the display or put it back to sleep (see Waking up the Power display and putting it back in to an energy saving mode on page  14).   Press and hold for four seconds to turn off the display.  ...
  • Page 20 Chapter 2 Using basic features The display’s HyPr Touch with EMR technology provides industry-leading touch and digital ink performance, resulting in virtually no lag and zero contact detect height. The display’s support for up to 20 simultaneous finger touch points, four pen touch points and two eraser touch points enables you and other users to interact with objects on the screen at the same time.
  • Page 21: Using The Pens And Erasers

    Chapter 2 Using basic features Erase with palm Erase with fist Using the pens and erasers The display comes with black, red, blue and green pens and two erasers. You can use the pens to write and draw in digital ink on the display, and you can use the erasers—or your palm or fist—to erase digital ink.
  • Page 22: Writing And Drawing In Digital Ink

    Chapter 2 Using basic features   If you previously paired a pen with a SMART Board 7000R or 7000R Pro series interactive display, you must pair it with another display to use it with that display.   To fully charge the pens, keep them in the holders for at least four hours before you start using the display.
  • Page 23: Changing A Pen's Default Color, Thickness, And Other Properties

    Chapter 2 Using basic features Changing a pen’s default color, thickness, and other properties While you’re viewing a connected computer’s input, you can use the SMART Ink dynamic (floating) toolbar to change a pen’s color, thickness, and other properties. To change the pen’s default color, thickness, and other properties, see Changing pen, eraser, and button settings.
  • Page 24: Adjusting The Volume

    Chapter 2 Using basic features Adjusting the volume Use the buttons on the convenience panel or the remote control to increase, decrease, or mute the display’s volume. Note  See There’s no sound or there’s a problem with the sound on page  45 if you encounter issues with the display’s sound.
  • Page 25: Showing And Hiding The Screen Shade

    Chapter 2 Using basic features Tip  You can write or draw over the screen while it is frozen (see Writing and drawing in digital ink on page  22). If the iQ experience is enabled, you can then save the screenshot of your writing or drawing to the Files Library (see Using the iQ experience Files Library).
  • Page 26: Chapter 3 Using The Iq Apps

    Chapter 3 Using the iQ apps The display comes with the following iQ apps:   SMART  Whiteboard   Browser   Input   Screen Share   kapp Whiteboard You can use these apps along with the Files Library and Apps Library to deliver lessons in a classroom or coordinate meetings and other collaborative activities.
  • Page 27: Using The Files Library

    Chapter 3 Using the iQ apps Using the Files Library The Files Library contains kapp Whiteboard sessions, SMART  Notebook files, SMART Whiteboards, PDFs, and screenshots. If a USB drive is connected to the display, the files on the USB drive are also available in the Files Library.
  • Page 28: Using Input

    Chapter 3 Using the iQ apps You can also download the SMART Screen Share app for Chromebooks, Windows computers, Mac computers, iOS devices, and Android devices. To learn how to use the other features of Screen Share, see Sharing your device’s screen to the display. Using Input You can use the connectors the display to connect a room computer, guest laptops, and other input sources.
  • Page 29: Using Kapp Whiteboard

    Chapter 3 Using the iQ apps To learn more, see About the iQ experience and navigating the Home screen. Using kapp Whiteboard Use the kapp Whiteboard to write and erase notes on the display just as you do on a traditional dry ®...
  • Page 30: Chapter 4 Connecting Computers And Other Devices

    Chapter 4 Connecting computers and other devices Installing and using SMART software Downloading and installing SMART software Using SMART software Connecting room computers and guest laptops Viewing a connected computer’s input Setting a connected computer’s resolution and refresh rate Using recommended cables Sharing USB Type-B receptacles Connecting a SMART OPS PC module Connecting USB drives, peripherals, and other devices...
  • Page 31 Chapter 4 Connecting computers and other devices Software Description Notes SMART  Ink Software that enables you to write and draw Included with in digital ink over applications, files, folders, SMART  Notebook basic and websites, and any other open window. SMART  Meeting  Pro software SMART Remote Cloud-based mobile device management Subscription for length of the...
  • Page 32: Connecting Room Computers And Guest Laptops

    Chapter 4 Connecting computers and other devices Using SMART software For information about using SMART  software, see the following pages in the Support section of the SMART website:   SMART  Notebook   Lumio by SMART   SMART  Learning Suite   SMART TeamWorks  ...
  • Page 33 Chapter 4 Connecting computers and other devices   As shown below, HDMI 1 and HDMI 2 share the Touch 1 USB Type-B receptacle, and HDMI 3 and VGA share the Touch 2 USB Type-B receptacle (see Sharing USB Type-B receptacles on page  39).  ...
  • Page 34 Chapter 4 Connecting computers and other devices   HDMI 1 Connector Standard Connection type Cable HDMI  1 HDMI  2.0 Video/audio HDMI Touch  1 (USB  Type-B) Up to USB 3.0 Touch USB 2.0/USB 3.0   HDMI 2 Connector Standard Connection type Cable HDMI ...
  • Page 35 Chapter 4 Connecting computers and other devices   HDMI 3 Connector Standard Connection type Cable HDMI  3 HDMI  2.0 Video/audio HDMI Touch  2 (USB  Type-B) Up to USB 3.0 Touch USB 2.0/USB 3.0   HDMI 4 Connector Standard Connection type Cable HDMI ...
  • Page 36 Chapter 4 Connecting computers and other devices   Connector Standard Connection type Cable Video Audio  In (Stereo  3.5  mm) Stereo 3.5 mm Audio Stereo 3.5 mm Touch  2 (USB  Type-B) Up to USB 3.0 Touch USB 2.0/USB 3.0 Viewing a connected computer’s input Use the Input app to view a connected computer’s input on the display.
  • Page 37 Chapter 4 Connecting computers and other devices To view a connected computer’s input   1. Connect the computer to the display.   2. Do one of the following: If iQ is enabled If iQ is disabled Tap Input on the Home screen. Press the Home button or the Input button on the remote control.
  • Page 38 Chapter 4 Connecting computers and other devices Using recommended cables SMART recommends the following varieties of cable: Cable type Maximum length Recommendation HDMI 23' (7 m) Use only certified premium high-speed HDMI cables that have been tested to support the performance standard you require.
  • Page 39: Connecting A Smart Ops Pc Module

    Chapter 4 Connecting computers and other devices Sharing USB Type-B receptacles The HDMI and VGA connectors on the connector panel share USB Type-B receptacles: USB Type-B receptacle Video connectors   Touch 1 HDMI 1   HDMI 2   Touch 2 HDMI 3  ...
  • Page 40: Connecting Usb Drives, Peripherals, And Other Devices

    Chapter 4 Connecting computers and other devices Connecting USB drives, peripherals, and other devices The display includes two USB 3.0 Type-A receptacles on the convenience panel and three USB 3.0 Type- A receptacles on the connector panel. You can connect USB drives, peripherals (such as keyboards), and other devices to these connectors and use the devices with the iQ experience, connected computers, and devices installed in the accessory slot (such as the SMART OPS PC module).
  • Page 41 Chapter 4 Connecting computers and other devices Note  If you connect an audio output device to any of the display’s USB Type-A receptacles, all the display’s audio output will be routed through this audio output device rather than through the display’s internal speakers or any external audio systems connected to the stereo 3.5 mm out connector or the S/PDIF out connector.
  • Page 42: Chapter 5 Troubleshooting

    Chapter 5 Troubleshooting The display isn’t turning on The display is turning on when it shouldn’t The screen is blank or there’s a problem with the image on the screen There’s no sound or there’s a problem with the sound Touch isn’t working as expected The pens and erasers aren’t working as expected iQ apps aren’t working as expected...
  • Page 43: The Display Is Turning On When It Shouldn't

    Chapter 5 Troubleshooting The display is turning on when it shouldn’t Symptom Troubleshooting steps   The display turns on or enters Ready Check for and, if possible, move the display away from the following: mode when it shouldn’t.   Direct sunlight  ...
  • Page 44 Chapter 5 Troubleshooting Symptom Troubleshooting steps   There is no image when using the Make sure that the computer supports Display Port Alternate Mode video via USB USB Type-C receptacle with a Type-C. Look for the Display Port logo beside the USB Type-C receptacle on the computer computer.
  • Page 45: There's No Sound Or There's A Problem With The Sound

    Chapter 5 Troubleshooting There’s no sound or there’s a problem with the sound Symptom Troubleshooting steps   There’s no sound. If you’re using an external audio system, make sure it is turned on.   Make sure the cables connecting the display to the computer are securely fastened. There is sound, but the volume is low.
  • Page 46: Touch Isn't Working As Expected

    Chapter 5 Troubleshooting Touch isn’t working as expected Symptom Troubleshooting steps   The display doesn’t respond to Make sure SMART Product Drivers 12.14 or later are installed and running on any touch. connected computers.   Make sure the USB cable between the display and the computer doesn’t exceed the supported maximum cable length.
  • Page 47: Iq Apps Aren't Working As Expected

    Chapter 5 Troubleshooting Symptom Troubleshooting steps   When you write on the screen, the ink Restart the display. appears in the wrong place.   Confirm with the installers that the computer is connected to the display with only a single cable.  ...
  • Page 48: The Smart Ops Pc Module Isn't Working As Expected

    Chapter 5 Troubleshooting Symptom Troubleshooting steps   See Troubleshooting SMART TeamWorks 4 Room. SMART  TeamWorks software isn’t working as expected.   See Basic troubleshooting for SMART Meeting Pro. SMART Meeting Pro software isn’t working as expected.   See Troubleshooting SMART Ink. SMART ...
  • Page 49: Certification And Compliance

    Responsible Party – U.S. Contact Information accordance with the instruction manual, may cause SMART Technologies Inc. harmful interference to radio communications. Operation 2401 4th Ave., 3rd Floor of this equipment in a residential area is likely to cause...
  • Page 50 Certification and compliance Radiation exposure statement (ii) the maximum antenna gain permitted for devices in the bands 5250–5350 MHz and 5470–5725 MHz shall comply This equipment complies with FCC radiation exposure limits set with the e.i.r.p. limit; and forth for an uncontrolled environment. This equipment should be installed and operated with minimum distance 20 ...
  • Page 51 Certification and compliance EU declaration of conformity Hereby, SMART Technologies ULC declares that the radio equipment type Interactive WiFi Module IDRMOD-1 and the interactive pen PR7-1 are in compliance with Directive 2014/53/EU. The full text of the EU declaration of conformity is available at the following internet address: smarttech.com/compliance...
  • Page 52 SMART  Technologies smarttech.com/support smarttech.com/contactsupport smarttech.com/kb/171539...

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