Summary of Contents for Smart Technologies SMART Board SBID-7275-V2
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SMART Board ® 7000 7000 Pro series interactive displays Installation and maintenance guide SBID-7275-V2 SBID-7286-V2 SBID-7275P-V2 SBID-7286P-V2 SBID-7075-V2 SBID-7086-V2 SBID-7075P-V2 SBID-7086P-V2 SBID-7375 SBID-7386 SBID-7275 SBID-7286 SBID-7075 SBID-7086 SBID-7375P SBID-7386P SBID-7275P SBID-7286P SBID-7075P SBID-7086P ID7075-2 ID7086-2 ID7075-1 ID7086-1 Was this document helpful? smarttech.com/docfeedback/171164...
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Learn more This guide and other resources for SMART Board 7000 and 7000 Pro series interactive displays are available in the Support section of the SMART website (smarttech.com/support). Scan this QR code to view these resources on your mobile device. Licenses The terms HDMI and HDMI High-Definition Multimedia Interface, and the HDMI logo are trademarks or registered trademarks of HDMI Licensing LLC in the United States and other countries.
Important information Warning Failure to follow the installation instructions included with the display could result in injury and product damage which may not be covered by the warranty. Do not open or disassemble the display. You risk electrical shock from the high voltage inside the casing.
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Important information Disconnect all of the display’s power cables from the wall outlet and seek assistance from qualified service personnel if any of the following occur: The power cable or plug is damaged Liquid is spilled into the display ...
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Important information Important The following are the normal operating power requirements for SBID-7000-V2 models: Model Power requirements SBID-7075-V2 100V to 240V AC, 50 Hz to 60 Hz, 140 W SBID-7086-V2 100V to 240V AC, 50 Hz to 60 Hz, 160 W SBID-7275-V2 100V to 240V AC, 50 Hz to 60 Hz, 140 W SBID-7286-V2...
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Important information Model Power requirements SBID-7075 100V to 240V AC, 50 Hz to 60 Hz, 135 W SBID-7086 100V to 240V AC, 50 Hz to 60 Hz, 159 W SBID-7275 100V to 240V AC, 50 Hz to 60 Hz, 141 W SBID-7286 100V to 240V AC, 50 Hz to 60 Hz, 165 W SBID-7375...
Contents Important information Chapter 1 Welcome About this guide Identifying your specific model Features Components Accessories More information Chapter 2 Installing the display Moving the display to the installation site Installing the display on a wall Installing the display on a stand Chapter 3 Connecting power and devices Connecting power Connecting to a network...
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Contents Updating system software Chapter 6 Troubleshooting Resolving issues with power Resolving issues with the occupancy sensors Resolving issues with video Resolving issues with image quality Resolving issues with audio Resolving issues with touch and digital ink Resolving issues with the iQ experience Resolving issues with the Intel Compute Card Resolving issues with the SMART ...
Chapter 1 Welcome About this guide Identifying your specific model Identifying your SMART Board 7000 or 7000 Pro series interactive display model Identifying your appliance model Features Components Screen IR and occupancy sensors Home button Pens and eraser Convenience panel Accessory slot Internal speakers Accessories...
Chapter 1 Welcome In addition, this guide includes information on the display’s settings and remote management support. This guide is intended for those who install and maintain displays in their organizations. Other documentation and resources are available for those who use displays (see More information on page ...
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Chapter 1 Welcome Model Location of Frame style Screen size Embedded convenience and Windows 10 connector panels experience SBID-7086P Right side Black 86" White SBID-7275P Right side Black 75" White SBID-7286P Right side Black 86" White SBID-7375P Right side Black 75"...
Chapter 1 Welcome Notes Functional differences between SBID-7000-V2 models and SBID-7000 models are highlighted throughout this guide. The easiest way to differentiate SBID-7000-V2 and SBID-7000 models is the location of the convenience and connector panels. On SBID-7000-V2 models, the panels are on the left side of the display.
Chapter 1 Welcome Feature Description Touch support Users can do everything on the display that they can do at their computers—open and close applications, meet with others, create new documents or edit existing ones, visit websites, play and manipulate videos, and so on—by touching the display’s surface.
Chapter 1 Welcome Model Diagonal Width Height SBID-7286P 86" 74 7/8" (190.3 cm) 42" (107 cm) SBID-7375P 75" 65" (165.2 cm) 38 5/8" (93 cm) SBID-7386P 86" 74 7/8" (190.3 cm) 42" (107 cm) IR and occupancy sensors SBID-7000-V2 models have an IR sensor (for an optional remote control) in the top-left corner of the frame and an occupancy sensor in the top-right corner.
Chapter 1 Welcome When the occupancy sensors detect people in the room, the display either turns on or is ready to turn on, depending on how it’s configured. If the room is empty for a specified period, the display returns to Standby mode. Home button Tap the Home button to open the Home screen on models with the iQ experience.
Chapter 1 Welcome Tip Use the Find my OPS module wizard on the SMART support site to identify your appliance model. Internal speakers The display includes two 10 W integrated speakers. You can also connect an external audio system (see Connecting an external audio system on page ...
Chapter 1 Welcome Accessories Accessories for the display include: SBA-100 projection audio system SMART Audio 400 classroom amplification system Stands USB extenders Embedded Windows 10 experience hardware SBA-100 projection audio system For education models only Available for education models, the SBA-100 projection audio system consists of two 14 W speakers and is intended for wall-mounted displays.
Chapter 1 Welcome For more information about SMART mobile and floor stands, see smarttech.com/accessories. USB extenders As noted in Connecting cables for room computers, guest laptops and other input sources on page 33, the USB connection between the display and computer should be no longer than 16' (5 m). If you need to connect a computer that is more than 16' (5 m) from the display, use one of the following USB extenders: Extender Specifications...
Chapter 2 Installing the display Moving the display to the installation site Using transportation aides Accommodating doorways, hallways, and elevators Dealing with cracked, chipped, or shattered glass Saving the original packaging Installing the display on a wall Choosing a location Choosing a height Assessing the wall Selecting mounting hardware...
Chapter 2 Installing the display Important Move the display at your own risk. SMART cannot accept liability for damages or injury that occur during the display’s transportation. When moving the display: Follow local safety regulations and standards. ...
Chapter 2 Installing the display You might also need to rotate the display so that its top frame faces to the side. You can do this during transportation, but when you install the display, it must be in landscape orientation (with the top frame facing up).
Chapter 2 Installing the display Choosing a location A display is typically installed at the room’s focal point, such as at the front of a classroom or meeting space. Selecting an appropriate location for the display is crucial for ensuring the best possible experience with the product.
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Chapter 2 Installing the display Factor Considerations The display’s screen is clearly visible to all users in the room. SMART Visibility recommends users sit within a 178° viewing area: Note The viewing area depends on the display’s resolution and a variety of other factors.
Chapter 2 Installing the display Choosing a height Consider the general height of the user community when you choose the height for the display. SMART recommends that you mount the display so that its top is 6' 5" (1.9 m) from the floor. Note ...
Chapter 2 Installing the display Contact your authorized SMART reseller (smarttech.com/where) for information on SMART’s mounting options. If you choose a third-party option rather than one of SMART’s mounting options, be sure the wall mount can accommodate the display’s dimensions and support the display’s weight as well as the weight of any attached accessories.
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Chapter 2 Installing the display Use M8 bolts (not included) to fasten the wall bracket. 12 mm + x mm < M8 < 45 mm + x mm Bolt length where x is the combined thickness of the wall bracket and washer 97.36–177.01 in-lb.
Chapter 2 Installing the display Because the receptacles might not be easily accessible after you mount the display, consider connecting cables for power, room computer and other devices while the display is still in its packaging (see Chapter 3 Connecting power and devices on page 30). Mounting multiple displays If you mount multiple displays side by side, you can connect them with RS-232 cables to turn on, turn off and otherwise operate all of the displays from the first display’s convenience panel:...
Chapter 2 Installing the display Important Use only standard RS-232 cables. Do not use null modem cables. Null modem cables typically have ends of the same type. Note For more information on using RS-232 cables for remote management, see Appendix B Remotely managing the display on page ...
Chapter 3 Connecting power and devices Connecting power Connecting to a network Connecting the Intel Compute Card or SMART OPS PC module Connecting cables for room computers, guest laptops and other input sources Connecting an external display Connecting an external audio system Connecting room control systems SBID-7000-V2 connectors reference SBID-7000 connectors reference...
Chapter 3 Connecting power and devices Connecting power Connect the supplied power cable from the AC power inlet on the bottom of the display to a power outlet. SBID-7000-V2 SBID-7000 Note Refer to the display’s specifications for power requirements and power consumption information (see More information on page ...
Chapter 3 Connecting power and devices Important Do not use the RJ45 jack on the appliance or the SMART OPS PC module to connect to a network. Tips If you’re using one of the display’s RJ45 jacks to connect to a network, you can connect the other RJ45 jack to a computer to provide network access for the computer.
Chapter 3 Connecting power and devices Tip You can connect peripherals, such as a keyboard or mouse, to the embedded Windows 10 experience using the USB receptacles on the AM50 appliance or the OPS PC module. Connecting cables for room computers, guest ...
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Chapter 3 Connecting power and devices Input Video/audio Touch HDMI 3 HDMI 2.0 USB 3.0 VGA (video) USB 3.0 Stereo 3.5 mm (audio) Tip There is limited space between the side connector panel and the back of the convenience panel. When making connections within the limited space, use flexible, high-quality cables that do not include a larger strain relief feature.
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Chapter 3 Connecting power and devices Important Do not connect computers or other devices to the connectors on the appliance. SMART Board 7000 series and 7000 Pro series interactive displays do not support the use of these connectors. SMART recommends the following varieties of cable: Cable type Maximum length Recommendation...
Chapter 3 Connecting power and devices Connecting an external display You can connect an external display to an SBID-7000-V2 model using the HDMI 2.0 out connector on the side connector panel (pictured). The external display will show the same image as the SBID-7000-V2 model. This is useful when you’re using the SBID-7000-V2 model in an auditorium or other large space where it would be beneficial to have a second display.
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Chapter 3 Connecting power and devices You can connect an external audio system to the display using the stereo 3.5 mm out connector (pictured). Alternatively, you can connect an external audio system directly to a room computer. SBID-7000-V2 SBID-7000 In addition to the stereo 3.5 mm out connector, the display provides a Sony/Philips Digital Interface (S/PDIF) out connector.
Chapter 3 Connecting power and devices Connecting room control systems A room control system enables users to control a room’s lighting, audio system and, possibly, the display. Some installations may require you to integrate the display with a room control system. You can use the display’s RS-232 connector to connect a third-party external control system to the display (see Appendix B Remotely managing the display on page ...
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Chapter 3 Connecting power and devices Connector Connects to Notes USB Type-B HDMI 2 input (touch) See page 33 and USB cables and connectors. HDMI 2.0 in HDMI 2 input See page 33 and HDMI cables and (video and audio) connectors.
Chapter 3 Connecting power and devices Connector Connects to Notes USB Type-B HDMI 3 input (touch) See page 33 and USB cables and connectors. HDMI 2.0 in HDMI 3 input See page 33 and HDMI cables (video and audio) and connectors. SBID-7000 connectors reference The following diagram and table present the connectors on SBID-7000 models’...
Chapter 3 Connecting power and devices Connector Connects to Notes HDMI 2.0 in HDMI 1 input See page 33 and HDMI cables (video and audio) and connectors. USB Type-B Display Port input (touch) See page 33 and USB cables and connectors.
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Chapter 3 Connecting power and devices AM30 AM50 AM40 smarttech.com/kb/171164...
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Chapter 3 Connecting power and devices Connector Connects to Notes RJ45 Network Do not use this jack. Use the jacks on the display instead. See page 31. USB Type-A (×2) Supported peripherals [N/A] HDMI out External monitor This receptacle is HDCP-encrypted HDMI.
Chapter 3 Connecting power and devices Connector Connects to Notes Lock and Eject LEDs [N/A] The Lock LED lights when the iQ appliance (AM50) shouldn’t be removed from the display. The Eject LED lights when it is safe to remove the iQ appliance (AM50) from the display.
Chapter 4 Turning on the display for the first time Turn on the display after mounting it and connecting power and devices. To turn on and set up the display for the first time 1. Flick the switch beside the AC power inlet to the ON (I) position. SBID-7000-V2 SBID-7000 ...
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Chapter 4 Turning on the display for the first time 9. Select the list of applications that will appear in the launcher, and then tap Next. For more information about the apps, see the SMART Board 7000 and 7000 Pro series interactive displays user guide (smarttech.com/kb/171163) ...
Chapter 5 Maintaining the display Checking the display installation Cleaning the screen Maintaining ventilation Preventing condensation Replacing the pens and eraser Turning the display off and back on Resetting the display Removing and transporting the display Updating system software Applying an automatic system software update manually Updating system software manually With proper maintenance, the display will provide years of use.
Chapter 5 Maintaining the display Do not apply pressure to the screen. Do not use cleaning solutions or glass cleaners on the screen, because they can deteriorate or discolor the screen. To clean the screen 1. Turn off the display (see Turning the display off and back on on the next page). ...
Chapter 5 Maintaining the display Replacing the pens and eraser To prevent damage to the display’s anti-glare coating, replace a pen if its nib or eraser pad become worn. You can purchase replacement pens and erasers from the Store for SMART Parts (see ...
Chapter 5 Maintaining the display Removing and transporting the display If the display is wall mounted, you might need to remove it from its current location and transport it to another location on occasion. To remove the display safely, use two or more trained installers. Warning ...
Chapter 5 Maintaining the display Updating system software When an update to the system software or firmware is available, the display downloads the update in the background then waits for four hours of inactivity. When that happens, the display shows a two-minute countdown before beginning the update.
Chapter 6 Troubleshooting Resolving issues with power Resolving issues with the occupancy sensors Resolving issues with video Resolving issues with image quality Resolving issues with audio Resolving issues with touch and digital ink Resolving issues with the iQ experience Resolving issues with the Intel Compute Card Resolving issues with the SMART ...
Chapter 6 Troubleshooting Resolving issues with power Issue Solutions The display doesn’t turn on and its Make sure the power cable is securely fastened to the power outlet and the display. power light isn’t lit. Note If the power cable is connected to a power bar, make sure the power bar is securely fastened to the power outlet and turned on.
Chapter 6 Troubleshooting Resolving issues with video Issue Solutions You’re experiencing the following or Make sure any connected computers are on and not in Standby mode. similar issues with video: If the display has an appliance, make sure the appliance is securely installed in the accessory slot and its power light is on.
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Chapter 6 Troubleshooting Issue Solutions Colors don’t appear correctly. Be aware that if two or more displays are mounted side-by-side, there could be minor differences in colors across the displays. This issue is not unique to SMART products. If you’re using a VGA video input, use a different cable or connect a different source to see if the issue is with the cable or input source.
Chapter 6 Troubleshooting Resolving issues with audio Issue Solutions You’re experiencing the following or If you’re using an external audio system, make sure it is turned on. similar issues with audio: Make sure the cables connecting the display to the computer are securely fastened. ...
Chapter 6 Troubleshooting Resolving issues with touch and digital ink Issue Solutions You’re experiencing the following or Restart the display. similar issues with touch and digital See Turning the display off and back on on page 49. ink: Confirm with the installers that the computer is connected to the display with only a ...
Chapter 6 Troubleshooting Resolving issues with the Intel Compute Card For information on resolving issues with the Intel Compute Card, including the drivers, see Troubleshooting Windows 10 on Intel Compute Card. Resolving issues with the SMART OPS PC module Symptom Troubleshooting steps ...
Chapter 6 Troubleshooting Finding the display serial number The display’s serial number is located in the following places: On the bottom frame On the back of the display Finding the appliance serial number The appliance’s serial number is located on the appliance. Note ...
Appendix A Adjusting settings Network settings Personalization Application settings System settings You can access settings using the icon on the Home screen. Notes Settings can apply to a user or to the entire system. User-level settings change depending on the user who is signed in.
Appendix A Adjusting settings Option Values Function Notes User or system setting Static IP (Use DHCP) Enables or disables DHCP to assign [N/A] User the display an IP address. Proxy (Use proxy) Enables or disables a proxy server [N/A] User for connecting to the network.
Appendix A Adjusting settings Application settings Note If iQ is disabled, Application settings are not available. Option Values Function Notes User or system setting Launcher Browser Enables or disables Browser in [N/A] User the Apps Library. Input Enables or disables Input in the This option is available [N/A] Apps Library.
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Appendix A Adjusting settings Option Values Function Notes User or system setting Screen Share Default Screen Share SMART Screen SMART Screen Share is System Sets default screen share Share selected by default. app to be used when you SMART Mirror select Screen Share from the main screen.
Appendix A Adjusting settings Option Values Function Notes User or system setting Use Web Player When enabled, the display uses a If this method doesn’t System different method to stream work, disable it to videos. return to the original method. Notifications Do not disturb When enabled, the display...
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Appendix A Adjusting settings Option Values Function Notes User or system setting Power Turn on when people are Sets the display to turn on if the This option is off System nearby presence detection sensors detects by default. users in the room. This option is available for SMART ...
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Appendix A Adjusting settings Option Values Function Notes User or system setting Networked Standby [N/A] If selected, the display wakes up This option is less System (Sleep) faster and can be turned on up by a energy efficient. Wake on LAN command from the This option is the network.
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Appendix A Adjusting settings Option Values Function Notes User or system setting Green 0–448 Sets the overall green of the image. [N/A] System Blue 0–448 Sets the overall blue of the image. [N/A] System HDMI Output Default resolution Auto Sets the HDMI out resolution. This option is System available for...
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Appendix A Adjusting settings Option Values Function Notes User or system setting Built-in microphone Enables or disables the display’s [N/A] System built-in microphone. The default is Noise suppression Enables or disables the noise Enable the noise System suppression filter for the display’s suppression filter built-in microphone.
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Appendix A Adjusting settings Option Values Function Notes User or system setting Date [N/A] Sets the display’s date. Disable System Automatic date & time to set the date manually. Time [N/A] Sets the display’s time. Disable System Automatic date & time to set the time manually.
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Appendix A Adjusting settings Option Values Function Notes User or system setting Enable Logging Service Enables or disables saving logs to a This option System USB drive allows the temporary iQ system log files to survive a system restart, at the cost of some device storage space.
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Appendix A Adjusting settings Option Values Function Notes User or system setting Clean up Clean Up Policy Disabled Sets how often the display cleans up. [N/A] System Manually reset with the Clean Up button in the launcher 1 hour 2 hours 3 hours 1 day Clean Up the browser...
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Appendix A Adjusting settings Option Values Function Notes User or system setting Check for Updates Now [N/A] Checks for updates to the system If an update is [N/A] software. available, the text changes to Apply update now. The display must be connected to the internet to check for system...
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Appendix A Adjusting settings Option Values Function Notes User or system setting Configuration EDU-iQ Shows the display’s iQ system [N/A] [N/A] (Education iQ configuration. experience) ENT-iQ (Enterprise iQ experience) ENT-NoiQ (Enterprise, display-only configuration without iQ) Firmware Details [N/A] [N/A] [N/A] [N/A] Legal Information [N/A]...
Appendix B Remotely managing the display Connecting multiple displays Configuring the computer’s serial interface settings Power states Commands and responses Power state commands Input commands Brightness commands Freeze commands Screen shade commands Volume commands Mute commands Firmware version commands Serial number commands Part number commands Resolving issues with remote management smarttech.com/kb/171164...
Appendix B Remotely managing the display You can connect an RS-232 cable from the computer’s serial output to the RS-232 IN connector on the bottom of the display to remotely select video inputs, turn the display on or off and get information about the display’s current settings, such as volume and power state.
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Appendix B Remotely managing the display Notes When connecting SBID-7000-V2 models, the leftmost display (when viewed from the front) is the first display in the chain, the display to the right of that display is the second display in the chain, and so on.
Appendix B Remotely managing the display When connecting SBID-7000 models, the rightmost display (when viewed from the front) is the first display in the chain, the display to the left of that display is the second display in the chain, and so on.
Appendix B Remotely managing the display 4. Configure the serial interface settings using the following values, and then press ENTER. Baud rate 19200 Data length Parity bit None Stop bit A command prompt (>) appears on the following line, and the display can now accept commands from the computer.
Appendix B Remotely managing the display With the exception of get powerstate and set powerstate, commands are available only when the display is in READY or ON power state. Commands and responses To access display information or to adjust display settings using the room control system, type commands after the command prompt (>), and then wait for the response from the display.
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Appendix B Remotely managing the display To identify the current value of a setting Use a get command. This example shows how to get the volume: >get volume volume=55 > To assign a value to a setting Use a set command. This example sets the volume to 65: >set volume=65 volume=65...
Appendix B Remotely managing the display To identify or assign a value for a specific display Start the command with [Display],@, where [Display] is the display you want to apply the command to. This example sets the input for the first display in the chain to HDMI 2: >A,@ set input=hdmi2 @,A input=hdmi2 >...
Appendix B Remotely managing the display Get command Set command Response get input set input[Value] input=[Value] Where [Value] is one of the following: Where [Value] is one of the following: =hdmi1 hdmi1 =hdmi2 hdmi2 =hdmi3 hdmi3 ...
Appendix B Remotely managing the display Freeze commands Get command Set command Response get videofreeze set videofreeze[Value] videofreeze=[Value] Where [Value] is one of the following: Where [Value] is one of the following: =off Screen shade commands Get command Set command Response get screenshade...
Appendix B Remotely managing the display Firmware version commands Get command Response If one display is connected get fwversion fwversion=[Value] Where [Value] is the firmware version. If multiple displays are connected @,[Display] fwverversion=[Value] [Display],@ get fwversion Where [Display] is the display’s label (A, B, and so on). Where ...
Appendix B Remotely managing the display Resolving issues with remote management The following table presents common issues with remote management and explains how to resolve them: Issue Solutions You’re experiencing general issues Make sure all the cable connections are secure. with remote management.
ID7086-1, ID7086-2 Innovation, Science and Economic Responsible Party – U.S. Contact Information Development Canada statement SMART Technologies Inc. 1505 Westlake Ave N, Suite 700 This device complies with RSS-247 of the Innovation, Science Seattle, WA 98109 and Economic Development Canada Rules. Operation is compliance@smarttech.com...
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émetteur. EU declaration of conformity Hereby, SMART Technologies ULC declares that the radio equipment type Interactive Display SBID-7075, SBID-7075P, Panel 75" – Regulatory models SBID-7075 and ID7075-1 SBID-7086, SBID-7086P, ID7075-1, ID7086-1, SBID-7075-V2,...
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Certification and compliance Panel 86" – Regulatory model ID7086-2 ® Microsoft statement regarding ® Windows 10 operating system Windows 10 is automatically updated, which is always enabled. ISP fees may apply. Additional requirements may apply over time for updates. Hardware environmental compliance SMART ...